Exterieur
Beschikbaarheid controleren

Beoordelingen van Comfort Inn & Suites Tigard near Washington Square

2.5 out of 5
Comfort Inn & Suites Tigard near Washington Square
10830 SW Greenburg Rd, Tigard, OR

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 261 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 278 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 175 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 135 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 153 van 1002 beoordelingen" "

7,0/10

Netheid

7,8/10

Personeel en service

7,0/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geoff

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A lot of pets a little to many.
1 nacht verbleven in mei 2024

4/10 – Matig

Carmen, Ashland

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

4/10 – Matig

Mayra

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Deidre

Zakenreiziger, Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The hotel itself is a good value for the money, but the check-in person was rude and not nice. She wasput out just being there. Based on her attitude, I’d never stay there again. Why do businesses hire rude people to be the only human you come in contact with?
1 nacht verbleven in mei 2024
Reactie van General Manager op 17 mei 2024
We apologize for your experience and thank you for your feedback. I will speak to the staff and see where we failed here, we normally get good feedback on their service so I do apologize for this situation.

2/10 – Ontzettend slecht

Keli, Portland

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There is no pool. There was no coffee.
2 nachten verbleven in mei 2024
Reactie van General Manager op 17 mei 2024
We apologize for your experience and thank you for your feedback, we apologize we have never had a pool nor advertise one. I am confused by the no coffee as we have coffee available at all times in the dining area.

4/10 – Matig

Roger, Tigard

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Tons of deferred maintenance. Filthy.chair.in room. Spotty wifi. The Comfort Inn chain apparently has no standards.
2 nachten verbleven in mei 2024
Reactie van General Manager op 10 mei 2024
We apologize for your experience and thank you for your feedback, we will be looking into these issues you brought up to make sure our guests have the best experience we can give.

6/10 – Redelijk

Michelle

Zakenreiziger, Reisde met familie
Positief: Netheid
Tucked into the edge of a neighborhood, good space to walk pets around the property. Was disappointed about noise level after 11 pm… staff in kitchen kept radio on so it could be heard by neighboring rooms, loud conversations in the hallway and the exit doors were propped open so every time someone entered the building the clank of the door closing would be very audible. Even after talking with kitchen staff in hall the noise continued… couldn’t sleep. I would recommend closing kitchen doors when preparing breakfast and would do prep closer to a normal breakfast time (5am) instead of 11-3…eliminating the noise altogether. Also would close the exit doors.
1 nacht verbleven in mei 2024
Reactie van General Manager op 10 mei 2024
We apologize for your experience and thank you for your feedback, we will be looking into these issues you brought up to make sure our guests have the best experience we can give.

2/10 – Ontzettend slecht

Amber

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
During my recent booking with Comfort Inn & Suites Tigard near Washington Square, I encountered an issue with the billing process. Despite not agreeing upon the cost of my stay with the reception, my card was charged $200. Additionally, I never signed a contract or received keys from the hotel and had to book elsewhere. The receptionist, understandably overwhelmed with customers, inadvertently charged me. However, they assured me that the costs would be refunded immediately or within my bank's standards. I kindly request a refund for this overcharge and appreciate your prompt attention to this matter. You can contact me at 503-545-5733 or ambie.shaver@gmail.com. Thank you for your understanding and assistance.
3 nachten verbleven in januari 2024
Reactie van General Manager op 10 mei 2024
We apologize for your experience and thank you for your feedback. We looked into this and sent you an email showing that we are unsure what was showing on your bank but you were only charged a no show fee. Let us know if anything else we can do for you.

2/10 – Ontzettend slecht

Edao

Reisde met een groep, Reisde met familie
Positief: Voorzieningen
Negatief: Personeel en service
It's ok but .
3 nachten verbleven in april 2024
Reactie van General Manager op 3 mei 2024
We would love to hear any feedback you may have.

6/10 – Redelijk

nicholas

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
In need of maintenance
5 nachten verbleven in april 2024
Reactie van General Manager op 3 mei 2024
We apologize for your experience, we unfortunately do not have a maint team, I personally have to find time to handle all repairs. We thank you for your feedback.

4/10 – Matig

China

7 nachten verbleven in april 2024
Reactie van General Manager op 17 mei 2024
We apologize for your experience and if you have any feedback we'd love to hear it.

2/10 – Ontzettend slecht

Angelica

Reisde met partner
Ridiculous
1 nacht verbleven in april 2024
Reactie van Angela op 18 apr 2024
We apologize for your experience and if you have any feedback we'd love to hear it.

6/10 – Redelijk

Lorraine

Reisde met familie
Bathroom facilities weren’t working
2 nachten verbleven in april 2024
Reactie van General Manager op 15 apr 2024
We apologize for your experience, i am curious on furthering this feedback so i understand what part of the bathroom facilities were not working.

10/10 – Uitstekend

Jaiden

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
fair price
2 nachten verbleven in april 2024
Reactie van General Manager op 15 apr 2024
Thank you for your kind feedback and we hope to see you again!

8/10 – Goed

Kimberly

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 15 apr 2024
Thank you for your kind feedback and we hope to see you again!

8/10 – Goed

Helmut

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room i had was like a castle turret. Very unique.
2 nachten verbleven in april 2024
Reactie van General Manager op 15 apr 2024
Thank you for your kind feedback and we hope to see you again!

2/10 – Ontzettend slecht

Megan

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 15 apr 2024
We apologize for your experience and if you have any feedback we'd love to hear it.

2/10 – Ontzettend slecht

David

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Noooooo...gooooodddd
1 nacht verbleven in april 2024
Reactie van General Manager op 8 apr 2024
We apologize for your experience and would love to hear whatever feedback you have about your stay with us to help us improve.

2/10 – Ontzettend slecht

Shannon

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didnt even stay here. I tried canceling 5 minutes after placing the booking. Even purchased the protection plan. To be denied a refund. The crooks stole from me that i cant afford.
1 nacht verbleven in april 2024
Reactie van Angela op 8 apr 2024
We apologize for your experience but it looks as though your issue is with expedia, as you did pay them, not us. We again apologize you had that experience and thank you for your feedback

4/10 – Matig

Curtis, Corvallis

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Loud, loud, loud. This hotel has absolutely no sound insulation. When the people above you walk, you hear it. When the people in the next room talk, you hear it. When a dog half across the hotel barks for hours, your hear it. The mattress was also a lumpy mess.
4 nachten verbleven in april 2024
Reactie van Angela op 8 apr 2024
We apologize for the inconvenience and thank you for your feedback, did you inform the front desk of the noise level? We will look into making the noise level better for future guests.

6/10 – Redelijk

Forest

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Broken down abandoned cars taking up spaces in the tiny parking lot which already has limited parking. Dog poop everywhere around the property. The breakfast was good and the staff were fantastic.
1 nacht verbleven in maart 2024
Reactie van General Manager op 5 apr 2024
We apologize for your experience, we have fixed those issues you mentioned very promptly. Thank you for your feedback.

4/10 – Matig

Gariel

Reisde met huisdieren, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is away from highways so exterior noise is minimal. I have 2 complaints; firstly, Upon checking in I advised the clerk that we have a dog, whereupon, she charged me an extra $20 for the dog AND an extra $20 to clean the carpet because it wasn’t a “dog friendly” room! So why not give me a “dog friendly room” to start with? The carpet in the room had serious issues never mind a light cleaning! At 11:30PM I am awakened by a noisy conversation in the lobby, as the lobby and hallway are hard surface the conversation this echoes right down the hall and into the rooms. As I poke my head out the door to request some quiet my dog escapes causing more of a ruckus. Where was the night clerk to take care of the problem before a guest has to request peace, or, was he/she part of the problem?
1 nacht verbleven in april 2024
Reactie van Angela op 5 apr 2024
We apologize for your experience and thank you for your feedback. First on the pet fee policy, we have a limited number of rooms that are pet friendly without additional charge, these rooms are indicated on the websites. Our staff may have been dealing with a property check or laundry etc at the time of the noise, I'll look into it. We again apologize for your experience and thank you for your feedback.

6/10 – Redelijk

Jeffrey

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Thought deposit was little high and no pool, But decent
1 nacht verbleven in maart 2024
Reactie van General Manager op 5 apr 2024
We apologize for the inconvenience of our policy on deposit, and not having a pool. We thank you for your feedback.

4/10 – Matig

Brett

Negatief: Netheid, personeel en service
There was too much questionable activity going on at the hotel and the noise from patrons continued late into the evening.
2 nachten verbleven in maart 2024
Reactie van General Manager op 5 apr 2024
We apologize for your experience and thank you for your feedback, i will look into if staff are handling regular checks and enforcing our quiet time hours regularly.

8/10 – Goed

Amanda

Reisde met familie
Positief: Voorzieningen
It was a comfortable stay.
1 nacht verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Thank you for your feedback, hope to see you again soon!

10/10 – Uitstekend

Phoenix

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Thank you for your feedback, hope to see you again soon!

2/10 – Ontzettend slecht

Heidi

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was charged an extra $100 when checking in. That was not told to me when I called to find out the check in time. Also, I had already paid for the room. Our room, #107 I was told was an ADA (American Disabilities) Association approved room. The only thing ADA about it was the bathroom. The only disabled parking spot was like three spots over from the door. We were there because it was recommended to us and he'd just had eye surgery on his right eye, so we had to go back for a post op the following day. We'll not be staying there again. I may file a suit or claim against them, as my dad was injured during our stay there. There was an unneeded shelf that was at his head level and he hit the right side of his head multiple times there during our stay. There was barely any room for his wheelchair to get around. It couldn't be turned. There was internet and a chair, however, I had to work from the bathroom counter, as there was no desk area. During the night there was a loud and out of sorts guest and the conversation with what sounded like an EMT or Police officer went on for at least an hour. In the morning, My dad and I tried to explain how that couldn't be an ADA approved room and how my dad was hurt and the person at the desk just told us it was the contractors before them and that it was an ADA approved room. He didn't even care that my dad was hurt. Currently, almost a week after my dad's eye surgery to better his sight, he can only see a light, not images.
1 nacht verbleven in maart 2024
Reactie van Angela op 19 mrt 2024
We apologize for your experience and understand these things are troubling and if you'd like to contact the hotel we'd love to hear more about the situation as it has never happened before. Also the 100 deposit is only a hold, not a charge, we apologize for that confusion.

6/10 – Redelijk

Ali

Positief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van General Manager op 19 mrt 2024
We would love to know any feedback where we can improve!

10/10 – Uitstekend

jamal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome 😎
1 nacht verbleven in maart 2024
Reactie van General Manager op 19 mrt 2024
Thank you for your feedback, we hope to see you again soon!

8/10 – Goed

Vishal

1 nacht verbleven in maart 2024
Reactie van General Manager op 5 apr 2024
Thank you for your score, if you have any feedback we'd love to hear it.

6/10 – Redelijk

Sarah

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van General Manager op 19 mrt 2024
We would love to know any feedback where we can improve!

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would stay here again. The price was good. The complimentary breakfast was good, not as good as I've had at other places but still good. The clunk the elevator makes when the door opens is concerning but I don't think it's a safety issue. The room was clean and tidy and the staff was wonderful! Very convenient access right off of the 217.
1 nacht verbleven in maart 2024
Reactie van General Manager op 16 mrt 2024
Thank you for your kind feedback and i do apologize for our elevator, no it is not a safety issue, its just an older one and having it fully modernized is a priority but logistically takes some time. We look forward to giving you a good experience again soon!

10/10 – Uitstekend

Jennifer, Excelsior

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet. Staff was so nice. Everything is brand new!
1 nacht verbleven in maart 2024
Reactie van General Manager op 14 mrt 2024
Thank you for your wonderful feedback, we do hope to see you again soon to give you an even better experience!

8/10 – Goed

Drew

Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service
Property was really getto had cars in the back lot half torn down and just abandon was really close to the mall
2 nachten verbleven in maart 2024
Reactie van Angela op 14 mrt 2024
We apologize for your experience in the area in which we are located wasn't to your standards, we do our best in light of this, we thank you again for your feedback.

2/10 – Ontzettend slecht

Katrina, Renton

Negatief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Angela op 14 mrt 2024
We apologize for your experience and would love to hear any feedback you may have.

2/10 – Ontzettend slecht

Brian

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Unsafe and unclean. I went inside to check in a little early but wasn't able to do so due to the low staff and rooms still not clean. Underandable and not a problem; i knew i was a little early before scheduled check-in. Receptionist was rude, it was cold in the lobby, the parking lot was dirty with several cars that had questionable occupants. The buidling itself looked rundown. After i was told i couldnt check-in, i considered that a sign and i went a mile up the road and stayed at the Embassy. I lost about $120 for the night, but me and my kids feel safer at the Embassy and i feel like i dont have to wake up every 10 minutes to check on my car.
1 nacht verbleven in maart 2024
Reactie van Angela op 14 mrt 2024
We apologize for your experience and thank you for your feedback, We do apologize that you weren't able to check in when you wished too, we do try to accommodate these requests but we unfortunately cannot always. Thank you again for your feedback.

2/10 – Ontzettend slecht

Jonathan

Negatief: Personeel en service
They didn’t let me check in my room
1 nacht verbleven in maart 2024
Reactie van General Manager op 14 mrt 2024
We apologize for this experience, i see here on the notes you were unable to provide the deposit, we understand that it is not always possible but we do have these policies in place. We thank you for your feedback.

2/10 – Ontzettend slecht

Mohamed

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Angela op 8 mrt 2024
we apologize for your experience and if you have any feedback we'd love to hear it.

8/10 – Goed

Joseph

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place. Amazingly comfy beds
1 nacht verbleven in februari 2024
Reactie van General Manager op 26 feb 2024
We thank you for your kind feedback and we hope we have the chance to give you an even better experience next time!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
3 star Hotel with 5 star staffing
The staff were so great and friendly and welcoming. It's an older hotel so there were some cosmetic faults. The breakfast was a pretty good standard hotel buffet, but the staff worked really hard to keep the area clean and the buffet stocked. The location is great - a safe neighborhood and very close to shopping and restaurants. A great bargain place to stay.
2 nachten verbleven in februari 2024
Reactie van General Manager op 26 feb 2024
We thank you for your kind feedback, and we hope to see you again!

2/10 – Ontzettend slecht

Charise

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We found bed bugs and notified them immediately within 30 minutes of being in our room. The manager told us we would get a refund and then went back on their word. Please check your beds!
2 nachten verbleven in januari 2024
Reactie van General Manager op 26 feb 2024
I do apologize for your experience and thank you for your feedback. If you like to discuss this situation please welcome to call the hotel and speak to me personally. We check any suspicions of this type.

2/10 – Ontzettend slecht

Danniell

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I received the wrong room, room was dirty , bathtub was broken, shower barely worked. Huge loud banging upstairs , couldn’t sleep
3 nachten verbleven in februari 2024
Reactie van General Manager op 26 feb 2024
I do apologize for your experience and thank you for your feedback. I would love to hear more about how the bathtub was broken if you'd reach out we can discuss further, thank you.

6/10 – Redelijk

Jessica

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had to pay an additional $100 deposit upon arrival, there is no tub in the bathroom, shower only, and the walls are pretty thin so it was pretty noisy and we never were able to make the tv work. I would have expected better for the price.
1 nacht verbleven in februari 2024
Reactie van General Manager op 26 feb 2024
I do apologize for your experience and thank you for your feedback. Our deposit is listed on our websites and is returned back to guests upon check out.I am curious if you contacted the front desk about the tv issue? We again apologize and thank you for your feedback.

10/10 – Uitstekend

Elizabeth

1 nacht verbleven in februari 2024
Reactie van General Manager op 27 mrt 2024
Thank you for your kind score, hope to see you again soon!

4/10 – Matig

Julie

Reisde met partner
Positief: Netheid, personeel en service
They either do not have or do not enforce a rule that you can’t leave dogs alone in the rooms. There were at least 10-15 dogs staying there and the ones next to us were alone and barking incessantly until their people returned at 1a. They set off other dogs too… it was liking sleeping in a dog pound. The showers are really nice. We skipped breakfast because of all the dogs in the dining area. We are not anti-dog… but do believe dog owners need to be responsible.
1 nacht verbleven in februari 2024
Reactie van General Manager op 26 feb 2024
I do apologize for your experience and thank you for your feedback. We agree that owners need to be more responsible and we do our best to enforce our policies but not all guests are respectful of them and it can be challenging. My team and I are working on a solution to this issue.

4/10 – Matig

Anne

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room I stayed in had ripped up carpet, and it was very loud. I think they’re dealing with staffing issues, but it was a pretty uncomfortable stay.
1 nacht verbleven in februari 2024
Reactie van General Manager op 16 feb 2024
We apologize for your experience and though we do not have a maint team at the moment it isn't an excuse, we again apologize and thank you for your feedback.

4/10 – Matig

Jeremy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van General Manager op 8 feb 2024
We apologize for your experience and if you have any feedback to help us improve, we'd love to hear it.

4/10 – Matig

Lisa

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van General Manager op 8 feb 2024
We apologize for your experience and if you have any feedback to help us improve, we'd love to hear it.

2/10 – Ontzettend slecht

Ritika

1 nacht verbleven in februari 2024
Reactie van Angela op 20 mrt 2024
We would love to know any feedback where we can improve!

2/10 – Ontzettend slecht

Margaret

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Angela op 1 feb 2024
we apologize for your experience, and if you have any feedback on how we can improve we'd love to hear it.