Uitzicht vanuit accommodatie

Beoordelingen van DoubleTree by Hilton Hotel Portland

4 out of 5
DoubleTree by Hilton Hotel Portland
1000 NE Multnomah Street, Portland, OR

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 511 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 250 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 118 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 68 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 54 van 1001 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marisa

Reisde met partner
Very clean, nice accommodations. Wish there was a fridge in the room and there were no USB plugs in the room but otherwise, a great property
1 nacht verbleven in april 2024
Reactie van JM op 29 apr 2024
Hello Marisa. Thank you for your feedback! We're thrilled to hear that you enjoyed our clean and comfortable accommodations. Your suggestions regarding the guestroom features will be considered for future enhancements. We hope to welcome you back soon for another great stay!

10/10 – Uitstekend

Denise, Hercules

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van JM op 29 apr 2024
Hello Denise. We're glad you enjoyed your stay! Looking forward to seeing you again soon.

6/10 – Redelijk

Christabel

Reisde met familie en kleine kinderen
Positief: Netheid
NO POOL. Its seasonal so may be open in the summer and that wouldn't be a big deal if I was traveling alone but I booked it so kids could swim on our way through. (All available info online says they have a pool.) Facility is nice. Pretty centrally located downtown. No one at the front desk answers phones. That was kind of odd and inconvienent having to go all the way down there to get information about anything.
1 nacht verbleven in april 2024
Reactie van JM op 23 apr 2024
Hello Christabel. We apologize for any inconvenience caused by the seasonal availability of our pool. Please know that your feedback is valued, and we'll work to ensure our online information accurately reflects this. Despite this, we're delighted you found our facility nice and enjoyed its central downtown location. If there's anything else we can do to make your stay more enjoyable, please don't hesitate to let us know. We appreciate your understanding and hope to welcome you back for a great experience in the future!

4/10 – Matig

Toby

Zakenreiziger
I paid for a room with a balcony, it was screwed shut. The board in front of the sink fell off and crushed my daughter’s toes. The baseboards in the bathroom were filthy. The morning desk clerk waived my parking fee, so that was nice.
1 nacht verbleven in april 2024
Reactie van JM op 22 apr 2024
Hello Toby. We sincerely apologize for the issues you encountered during your stay. Your feedback is invaluable to us in maintaining our standards. We'll address the balcony and maintenance issues immediately to ensure a safer and more enjoyable experience for our guests. We look forward to welcoming you back for a more enjoyable experience in the future.

10/10 – Uitstekend

Timothy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to our destination and it was a great place to stay!
1 nacht verbleven in maart 2024
Reactie van JM op 17 apr 2024
Hello Timothy. Thank you for sharing your experience! We're delighted to hear that our hotel's convenient location contributed to your enjoyable stay. We hope to welcome you back soon for another memorable visit!

10/10 – Uitstekend

Maria

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I wish parking was included …have to pay extra for parking.
2 nachten verbleven in april 2024
Reactie van JM op 17 apr 2024
Hello Maria. Thank you for your feedback. We appreciate your input regarding parking fees. We'll certainly take your comments into consideration as we continuously strive to enhance our guests' experience. We look forward to welcoming you back in the future.

8/10 – Goed

Gerald

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good Parking and self-contained as far as accomadations and dining. Very good buffet for breakfast.
1 nacht verbleven in april 2024
Reactie van JM op 8 apr 2024
Hello Gerald. Thank you for your positive feedback! We're delighted to hear that you enjoyed our parking facilities and found our accommodations and dining options convenient. We're glad you liked our breakfast buffet. Your satisfaction is our priority, and we look forward to welcoming you back again soon!

10/10 – Uitstekend

Janet

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very friendly and food delicious.
5 nachten verbleven in maart 2024
Reactie van JM op 10 apr 2024
Hello Janet. We are delighted to hear that you had a memorable stay and we hope to have the pleasure of welcoming you back soon.

10/10 – Uitstekend

Israel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Near max an bus routes, not far from.other sporting, concert arenasnas well
2 nachten verbleven in maart 2024
Reactie van JM op 2 apr 2024
Hello Israel. Thank you for highlighting our convenient location near bus routes and popular sporting and concert arenas. We're glad you found our location beneficial for your stay. We hope to welcome you back in the future!

8/10 – Goed

Elizabeth

Positief: Netheid, personeel en service
3 nachten verbleven in maart 2024
Reactie van JM op 2 apr 2024
Hello Elizabeth. Thank you for your review! We're looking forward to serving you again soon.

10/10 – Uitstekend

Jonathan

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van JM op 2 apr 2024
Hello Jonathan. Thank you for choosing our hotel and for taking the time to leave us a review. We are delighted to hear that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back soon.

6/10 – Redelijk

Kelsey

Zakenreiziger
Negatief: Voorzieningen
On the older side with limited in-room amenities.
2 nachten verbleven in maart 2024
Reactie van JM op 2 apr 2024
Hello Kelsey. Thank you for your feedback. We understand your concerns about our older facilities and limited in-room amenities. Your input is valuable, and we will take it into consideration as we work to improve our services. We hope to have the opportunity to provide you with a better experience in the future.

10/10 – Uitstekend

Jaskaren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van JM op 27 mrt 2024
Hello Jaskaren. We appreciate this 5-star review! We are glad you enjoyed your stay with us and hope to have you back again in the near future.

8/10 – Goed

Dawnyel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van JM op 19 mrt 2024
Hello Dawnyel. Thank you for your review! We're pleased to know your experience met your expectations. Looking forward to welcoming you back!

10/10 – Uitstekend

Donna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel in downtown Portland. The reservation was over booked but they gave us two separate rooms, free parking and breakfast for the inconvenience. The parking garage was connected to the property and secure. The rooms were very clean and the restaurant served a great breakfast!
2 nachten verbleven in maart 2024
Reactie van JM op 15 mrt 2024
Hello Donna. Thank you for sharing your positive experience with us. We apologize for the inconvenience caused by the overbooking but are pleased to hear that our team was able to accommodate. We're delighted you found the rooms clean, the parking convenient, and enjoyed breakfast. We appreciate your feedback and hope to welcome you back for another great stay in Portland.

10/10 – Uitstekend

Katharine

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van JM op 13 mrt 2024
Hello Katharine. Thank you for the 5 star review! We hope to serve you again in the near future.

10/10 – Uitstekend

Yvett

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van JM op 11 mrt 2024
Hello Yvett. Thank you for the 5 star review! We can't wait to welcome you back for another unforgettable experience.

10/10 – Uitstekend

SUNG HOON

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van JM op 11 mrt 2024
Hello Sung Hoon. Thank you for choosing us! We're excited to welcome you back for another wonderful visit.

10/10 – Uitstekend

Matt

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, comfortable, good service
3 nachten verbleven in februari 2024
Reactie van David Weston, GM op 1 mrt 2024
Thank you, Matt, for the perfect 5!

10/10 – Uitstekend

Shannah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff
1 nacht verbleven in februari 2024
Reactie van David Weston, GM op 1 mrt 2024
Shannah, thank you for the 5 out of 5! We appreciate your business.

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel and staff
2 nachten verbleven in februari 2024
Reactie van JM op 27 feb 2024
Hello Amy. Thank you for your review. We hope to serve you again in the near future.

10/10 – Uitstekend

Irma

4 nachten verbleven in februari 2024
Reactie van JM op 28 feb 2024
Hello Irma. Thank you for your review. We hope to serve you again in the near future.

4/10 – Matig

jeff

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van JM op 27 feb 2024
Hello Jeff. Thank you for your review. We hope to serve you again in the near future.

6/10 – Redelijk

Rachael

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Rooms poorly maintained.
1 nacht verbleven in februari 2024
Reactie van JM op 27 feb 2024
Hello Rachael. Thank you for choosing to stay with us! We hope to welcome you back and win your heart in full!

6/10 – Redelijk

Sean

2 nachten verbleven in februari 2024
Reactie van JM op 22 mrt 2024
Hello Sean. Thank you for your review. We look forward to the opportunity to host you again soon!

8/10 – Goed

Gerald

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked the breakfast buffet.
1 nacht verbleven in februari 2024
Reactie van JM op 27 feb 2024
Hello Gerald. Thank you for your review. We hope to serve you again in the near future.

10/10 – Uitstekend

Maria, LYNNWOOD

Reisde met partner
Great location, big room, attentive staff!
2 nachten verbleven in februari 2024
Reactie van JM op 19 feb 2024
Hello Maria. Thank you for your review. We hope to serve you again in the near future.

6/10 – Redelijk

Barry, Seattle

Reisde met een groep
Positief: Netheid, personeel en service
Rooms were cold
1 nacht verbleven in februari 2024
Reactie van JM op 19 feb 2024
Hello Barry. Thank you for your review. We hope to serve you again in the near future.

10/10 – Uitstekend

Amber

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van JM op 19 feb 2024
Hello Amber. Thank you for your review. We hope to serve you again in the near future.

4/10 – Matig

esgar

Positief: Personeel en service
I was in a meeting in Portland that extended longer then expected so I stayed the night here in Portland to avoid driving back home late. The front desk was very lovely although attention to detail could go a long way as I was given the wrong room number and spent 15 minutes figuring out why the room door wasn’t opening, come to find out I was entering a room that was occupied already because my room number was written wrong on the key card. Secondly do not touch the blinds, my room had a balcony and when I went over to open the curtains/blinds I found huge red stains that I don’t wanna imagine what they are. And lastly be prepared to pay $27 extra to cover your parking next to the hotel, because that’s not free
1 nacht verbleven in februari 2024
Reactie van JM op 9 feb 2024
Hello Esgar. Thank you for sharing your feedback with us. We're sorry to hear about the inconvenience you experienced with the room assignment and the condition of the blinds. This falls short of our standards, and we apologize for any frustration caused. We'll address these issues with our team to ensure they're not repeated. Regarding the parking fee, we understand your concern and will review our policies for clarity. We appreciate your input and hope to have the opportunity to make it right for you in the future.

10/10 – Uitstekend

JORGE ALBERTO SAMANO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
no safe enough and no turisic places arrownd
4 nachten verbleven in januari 2024
Reactie van JM op 9 feb 2024
Hello Jorge. Thank you for your review. We hope to serve you again in the near future.

8/10 – Goed

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van JM op 8 feb 2024
Hello George. Thank you for your review. We hope to serve you again in the near future.

8/10 – Goed

Ashlee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place was great but wish the pool was open! And had no warning about pool being closed until we got there
2 nachten verbleven in februari 2024
Reactie van JM op 5 feb 2024
Hello Ashlee. Thank you for your feedback and we apologize for any miscommunicaton. We're pleased to know your experience met your expectations. Looking forward to welcoming you back!

10/10 – Uitstekend

Atanacio

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very personable and professional.
2 nachten verbleven in februari 2024
Reactie van JM op 5 feb 2024
Hello Atanacio. Thank you for your review. We hope to serve you again in the near future.

10/10 – Uitstekend

Karla

Zakenreiziger, Reisde met partner
I really enjoyed our stay at double tree
2 nachten verbleven in februari 2024
Reactie van JM op 5 feb 2024
Hello Karla. Thank you for your review. We hope to serve you again in the near future.

4/10 – Matig

Brandon

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van JM op 5 feb 2024
Hello Brandon. Thank you for your review. We hope to serve you again in the near future.

10/10 – Uitstekend

Sherina

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
I stayed at this hotel because it was in walking distance to the convention center. I did not have a vehicle, but noted that the property and parking garages had security controls. Staff at the hotel were great. The hotel was clean. The room was clean. The restaurant, Gather had great food.
2 nachten verbleven in januari 2024
Reactie van JM op 5 feb 2024
Hello Sherina. We appreciate the fantastic review and are glad you enjoyed your stay with us!

6/10 – Redelijk

Steven

3 nachten verbleven in januari 2024
Reactie van JM op 22 mrt 2024
Hello Steven. We are delighted to hear you enjoyed your stay. We look forward to your next stay!

10/10 – Uitstekend

Hillary

Positief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van JM op 7 feb 2024
Hello Hillary. Thank you for your review. We hope to serve you again in the near future.

6/10 – Redelijk

JONG HYUN

Zakenreiziger
Negatief: Personeel en service
3 nachten verbleven in januari 2024
Reactie van JM op 5 feb 2024
Hello Jong Hyun. We are delighted to hear your stay was nothing less than exceptional. Thank you for choosing to stay with us!

10/10 – Uitstekend

Kainan

Negatief: Netheid
Ok
1 nacht verbleven in januari 2024
Reactie van JM op 7 feb 2024
Hello Kainan. We are delighted to hear you enjoyed your stay! Thank you for choosing us! Hurry back soon!

10/10 – Uitstekend

Sara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and clean property.
1 nacht verbleven in januari 2024
Reactie van JM op 5 feb 2024
Hello Sara. We are delighted to hear you enjoyed your stay! Thank you for choosing us! Hurry back soon!

8/10 – Goed

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van JM op 5 feb 2024
Hello David. Thank you for your review. We hope to serve you again in the near future.

10/10 – Uitstekend

Jamie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were able to book a nice room very last minute, and the staff was gracious with us while we checked in really late after our flight in was delayed.
1 nacht verbleven in januari 2024
Reactie van JM op 23 jan 2024
Hello Jamie. Thank you for the 5 star review! Thank you for choosing us. We hope to serve you again in the near future.

2/10 – Ontzettend slecht

Nicole

2 nachten verbleven in januari 2024
Reactie van David Weston, GM op 17 jan 2024
Hello Nicole, I'm so sorry for your experience but sadly there are no comments provided. Please consider reaching out to me directly so we can resolve any issues. I pledge we will make it right for you. Thank you,David Weston, GM

10/10 – Uitstekend

Anna C

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My experience was great. I didnt get a chance to try the breakfast buffet but thats only because I slept in. 😩 butvoverall inheard itvwas sublime with a lot of variation items.
1 nacht verbleven in januari 2024
Reactie van JM op 16 jan 2024
Hello Anna. Thank you for the 5 star review! Thank you for choosing us. We hope to serve you again in the near future.

10/10 – Uitstekend

Lea

1 nacht verbleven in januari 2024
Reactie van David Weston, GM op 17 jan 2024
Hello and thank you for the perfect 10! Our team works hard to make you happy and I'm so glad we succeeded. We appreciate your business.

8/10 – Goed

Delphi

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The front desk staff were a little rude and not super helpful, but the hotel itself was good enough for a quick overnight stay. Also, it is pretty close to the train station, so that is easy and convenient.
1 nacht verbleven in januari 2024
Reactie van JM op 14 feb 2024
Hello Delphi. Thank you for sharing your experience. We're glad our hotel's location was convenient for your overnight stay, but we apologize for any issues with our front desk staff. Your feedback is valuable, and we'll address it to improve our service. We hope to welcome you back for a better experience in the future.

8/10 – Goed

Carter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van JM op 16 jan 2024
Hello Carter. Thank you for your review. We hope to serve you again in the near future.

8/10 – Goed

Tammarie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad weather
No refrigerator & no microwave. They did the best they could being short staffed and full. Weather played big roll in being short staffed.
2 nachten verbleven in januari 2024
Reactie van JM op 15 jan 2024
Hello Tammarie. We would not be able to grow and develop without feedback like yours. We are glad you enjoyed your stay and hope to see you again soon.