Jason, Thank you for taking the time to leave a review. Honest feedback is what allows us to improve and is always appreciated. The restaurant and café are run by a separate company but I will be passing your feedback along to their management team to help them improve. I will also be following up with the housekeeping and valet teams to address the issues you faced and appreciate you making me aware of them. I hope the hotel's central location, modern amenities, and amazing staff will bring you back to stay with us again so that we have another chance at showing you what the Hotel Eastlund is all about.

James, Thank you for the wonderful review of the hotel. I'm thrilled to hear we are your concert hotel and for the future would recommend the packages which include the cost of the valet parking. We look forward to seeing you again during your next visit to the Moda Center and Portland!

Donna, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us! I hope the hotel's central location, modern amenities and amazing staff will bring you back to stay with us again during your next visit to the Rose City.

Alexander, Thank you for the wonderful review of the hotel! I'm thrilled we have become your home away from home whenever you are in Portland. We look forward to seeing you again during your next visit!

Marisol, 5 out of 5-- a perfect score! We love to see it and hope to see you again during your next visit to Portland!

Marisol, Thank you for the amazing review of the hotel! I'm thrilled to hear that you enjoyed your stay and that the hotel staff went above and beyond to make it special for you. We look forward to hosting you again during your next visit to Portland!

Jamie, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I am happy to hear that overall you enjoyed your stay and would like to extend my apologies about the staff not being helpful and my appreciation for making me aware. We pride ourselves on top-notch customer service and I will be following up with the team to make sure they are upholding Hotel Eastlund standards. We hope you stay with us again during your next visit to Portland so that you can experience all the hotel truly has to offer.

Yingyu, Thank you for taking the time to leave a review. Honest feedback is what allows us to improve and is always appreciated. It sounds like we fell short of your expectations during your most recent stay and I hope the hotel's central location, modern amenities, and wonderful staff are enough to bring you back to stay again in the future so that we can show you what the Hotel Eastlund is truly all about.

Andrea, Thank you for the positive review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's wonderful staff and modern amenities bring you back to stay again in the future!

Lisa, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and that the hotel staff went above and beyond to make the stay as special as possible for you.

Harold, Thank you for taking the time to post a review, honest feedback is what allows us to improve and is always appreciated. I'm happy to hear that you enjoyed your most recent stay.

Katie, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!

Karen, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's amazing staff will bring you back to stay again in the future.

Cheree, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's amazing staff brings you back to stay again during your next visit to Portland!

Cassandra, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I hope the hotel's amazing staff brings you back to stay again in the future!

Ken, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!

Chris, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and we hope to see you again during your next visit to Portland!

Jon, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I have added a note to your profile to keep you in the city view rooms for any future stays which are located on the interior on the hotel and shielded from street noise. I hope the hotel's amazing staff and modern amenities will bring you back to stay with us again in the future.

Samuel, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your time here and that the hotel staff went above and beyond to make it as comfortable as possible. We hope to see you again during your next visit to Portland!

Amy, Thank you for the wonderful review of the hotel. I'm thrilled to hear that we continue to impress and hope the hotel's amazing staff brings you back to stay with us again in the future!

Jose, Thank you for the amazing review of the hotel. I'm thrilled to hear that the hotel staff went above and beyond for you. We hope you choose us again during your next visit to Portland!

Kristen, Thank you for the wonderful review of the hotel. I'm thrilled to hear that the hotel staff went above and beyond to make the stay special for you. I hope their amazing customer service along with the hotel's modern amenities and central location will bring you back to stay with us again in the future!

Margot, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!

Jessica, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay and that the hotel staff went above and beyond for you. We hope to see you again during your next visit to Portland!

Karl, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I'm happy to hear that overall you enjoyed your time with us. We hope to see you during your next visit to Portland!

Thank you for the wonderful review of the hotel. I'm thrilled to hear that the hotel staff went above and beyond to make your stay special. We hope to see you again in the future!

Katie, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your time with us. We hope to see you again during your next visit to Portland!

Ralph, 5 out of 5-- full marks! We love to see it and hope to see you again!

Robert, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and that the hotel staff went above and beyond to make it comfortable for you. We hope to see you again during your next visit to Portland!

Albert, Thank you for the wonderful review of the hotel staff. I am thrilled to hear they went above and beyond to make the trip special for you. We hope to see you again during your next visit to Portland.

Brian, Thank you for taking the time to leave a review, honest feedback is what allows us to improve. My apologies for the issues with the cleaning noise. I will be following up with the cleaners to make sure it does not keep happening and appreciate you making me aware. I hope the hotel's amazing staff, modern amenities and central location will bring you back to stay with us again in the future.

Nathan, 5 out of 5-- we love it! I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's amazing staff brings you back to stay with us again in the future.

Jun Han, Thank you for taking the time to leave a review. I'm thrilled to hear that you enjoyed your time with us brief as it was. We hope you can come back and stay again in the future!

Linda, 5 out of 5-- a perfect score! We love to see it and hope to see you again soon!

Shawna, Thank you for the wonderful review of the hotel. We loved that you loved staying here and we hope to see you again during your next visit to Portland!

Suman, 5 out of 5-- a perfect score! we love to see it and hope to see you again in the future!

Stacey, Thank you for the wonderful review of the hotel, I'm happy to hear that you enjoyed your stay with us and that the staff did their best to make your stay comfortable. We hope to see you again during your next visit to Portland!

Barton, 5 out of 5-- a perfect score. We love to see it and hope to see you again in the future!

Brady, 5 out of 5-- a perfect score. We love to see it and hope to see you again in the future!

Andrew, 5 out of 5-- a perfect score! We love to see it and hope to see you again during your next visit to Portland!

Keely, Thank you for the wonderful review of the hotel. I'm happy to hear that you enjoyed your stay with us and that the hotel staff went above and beyond to make it special for you. We hope to see you again during your next visit to Portland.

Jenny, Thank you for taking the time to leave a review. Honest feedback is what allows us to improve and is always appreciated. We hope to see you again during your next visit to Portland.

Deborah-- 5 out of 5-- a perfect score! I'm thrilled to hear you enjoyed your stay and hope you choose us again during your next visit to Portland!

Vilma Yanet, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay and that the hotel staff went above and beyond for you. We hope to see you again during your next visit to Portland.

Teah, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope to see you again in the future.

Perla, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!

Carla, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!

Catherine, 5 out of 5-- a perfect score! We love to see it and hope to see you again during your next visit to Portland.

Tara, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!

Olga, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and that the hotel staff went above and beyond to make your stay special. We hope to see you again during your next visit to Portland.