Terras

Beoordelingen van Acta The Avenue

4 out of 5
Acta The Avenue
188 Avenida de Fernão de Magalhães, Porto

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 190 van 296 beoordelingen" "
Gastenscore: 8 - Goed. 82 van 296 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 296 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 296 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 296 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Frank

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nette accommodatie met vriendelijk behulpzaam personeel.
4 nachten verbleven in april 2022
Reactie van António Cunha - Acta The Avenue op 5 mei 2022
Beste Frank, Hartelijk dank voor uw commentaar. Wij zijn blij dat u een aangenaam verblijf had in ons hotel en hopen u spoedig weer te mogen verwelkomen. Wij staan tot uw beschikking voor alle informatie of vragen die u zou kunnen hebben.

8/10 – Goed

Tom

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima verblijf
Goed verblijf alleen de minibarkoelkast was kapot en de airco bediening is moeilijknte bedienen. Wel aardige medewerkers.
3 nachten verbleven in oktober 2021
Reactie van Acta The Avenue op 22 nov 2021
Geschatte Tom, Bedankt voor je reactie. We zijn verheugd te horen dat u een aangenaam verblijf heeft gehad in ons hotel. Wij hopen u nogmaals te mogen ontvangen. Wij staan ​​tot uw beschikking voor alle andere informatie of vragen die u heeft. Met vriendelijke groet,

10/10 – Uitstekend

Bob

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ruim viersterrenhotel met grote kamers
Niet helemaal in het centrum (halfuurtje lopen, ca 15min naar winkelcentrum/straat), maar de prachtige kamer en inpandige parkeergarage maken veel goed. Het covidontbijt was noodgedwongen aan de beperkte kant. Desalniettemin een zeer prettig hotel.
3 nachten verbleven in juli 2020
Reactie van Front Office op 23 jul 2020
Dear Mr. Bob, We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements. Best Regards, Acta The Avenue

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het hotel was echt top. Een ruime kamer en badkamer.
3 nachten verbleven in februari 2020
Reactie van Team Acta The Avenue op 6 mrt 2020
We zijn blij te horen dat je genoten hebt van je tijd bij ons. We willen u ook bedanken voor het nemen van een paar minuten om uw indruk van ons hotel te schrijven en uw ervaringen met andere medereizigers te delen. Vriendelijke groeten,

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel and friendly staff. Rooms look recently renovated and are clean and comfortable. Good breakfast with enough fresh fruit. Definitely would recommend this hotel.
2 nachten verbleven in januari 2020
Reactie van Acta The Avenue op 3 feb 2020
Dear guest, we are glad to hear you enjoyed your time with us. Also, we’d like to thank you for taking a few minutes to write your impression of our hotel and share your experience with other fellow travelers. Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het was uitmuntend! Het bed is super fijn en de douche ook. Het interieur is prachtig. Rustgevende hotel. Het ontbijt was ook top!!
1 nacht verbleven in januari 2020
Reactie van ACTA The Avenue op 5 feb 2020
Geschätzter Gast, wir freuen uns sehr, dass es Ihnen bei uns gefallen hat und danken Ihnen vielmals für Ihre positive Bewertung. Wir hoffen sehr, Sie schon bald wieder einmal bei uns begrüßen zu dürfen. Beste Grüße,

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
geen douchekop houder in badkamer kleine dingetjes: geen melkpoeder op kamer zoutvaatjes niet van pepervaatjes te onderscheiden
3 nachten verbleven in september 2019
Reactie van Rita Xavier op 13 sep 2019
Ons belangrijkste doel is om het verblijf van onze gasten zo comfortabel mogelijk te maken en we zijn verrast met uw opmerkingen. Wij bieden koffie, cappuccino en thee op de kamers. We zullen de kwestie van melk overwegen. Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel looked new. Room and bathroom were very spacious and clean. Would definitely recommend staying here. It's only a 15-20 min walk to the centre. Only thing is that the street is still under construction. The noise from is was limited though. However, the construction made access to the parking garage a bit challenging. Hotel staff was also very friendly
4 nachten verbleven in september 2019
Reactie van Rita Xavier op 11 sep 2019
Good afternoon, We appreciate your comments about the quality, service, staff and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise. We are sorry about the road works. We hope to see you again in Porto. Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prachtig nieuw hotel met vriendelijk personeel, het ontbijt s'morgens was ook heerlijk!
3 nachten verbleven in augustus 2019
Reactie van Front Office op 9 sep 2020
Dear Guest, Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations. Hope to see you again! Best regards, ACTA The Avenue Team

8/10 – Goed

Geverifieerde reiziger

4 nachten verbleven in augustus 2019
Reactie van Catarina Moreira - Front Office op 22 aug 2019
Dear Guest, Thank you so much for your appreciation. We are pleased to know that our Hotel reached your expectations. Best regards,

4/10 – Matig

Sandra

Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Location was quite a walk to major attractions. Construction noise close by. No a/c so had to have window open. Power went out in room so had to go to desk and get a new card. Bed too firm for our liking. Room was clean.
3 nachten verbleven in mei 2024

8/10 – Goed

ALBERTO LUIS

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Agua para tomar diario
2 nachten verbleven in mei 2024
Reactie van André Pereira - Front Office Manager op 13 mei 2024
Estimado Alberto,Muchas gracias por su comentario. Nos complace que haya tenido una estancia agradable en nuestro hotel y esperamos volver a recibirle.Quedamos a su disposición para cualquier información o duda que pueda tener. Saludos cordiales,André - The Avenue

8/10 – Goed

Marcel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Malheureusement démolition d'un bâtiment en face de l'hôtel.
2 nachten verbleven in april 2024
Reactie van António Cunha - ACTA The Avenue op 20 apr 2024
Dear Marcel,First of all, thank you for choosing the Hotel ACTA The Avenue for your stay in Porto.We regret any inconvenience that the constructions may have caused you during your stay. We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city.Best regards,

10/10 – Uitstekend

Thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent room and service! Nice flat screen TV with lots of (english) channels. Located near grocery stores, laundry mat, metro, and reasonably walkable to the main attractions. Definitely recommend!
4 nachten verbleven in april 2024
Reactie van António Cunha - ACTA The Avenue op 20 apr 2024
Dear Thomas,We appreciate your comments about the quality, service, staff and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise.We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city.Best regards,

10/10 – Uitstekend

Susanne

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gute Lage, man erreicht nach einem kurzen Fußmarsch die Innenstadt. Freundliches Personal. Geräumige Zimmer mit großzügigem Bad.
2 nachten verbleven in maart 2024
Reactie van Catarina Frias - Acta The Avenue op 30 mrt 2024
Dear guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciated the convenient location of our hotel, allowing you to explore the city center with ease after a short walk. Our guests' satisfaction is a priority for us, and it's great to know that our staff contributed to making your stay enjoyable with their friendly service.It's wonderful to hear that you found our rooms spacious and the bathroom generous. Our aim is to provide comfort and convenience to our guests, and we are happy to hear that this was achieved during your stay.We hope to welcome you again soon for another memorable stay at our hotel.Sincerely,

8/10 – Goed

Joshna

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was amazing. The most beautiful and comfortable hotel room you could want. It was affordable and an incredible sleeping experience. I travelled with a friend but this would also be suitable for couples and families. The only negative thing about the hotel room was there were frequent power cuts which lasted a minute or two. I would rate this experience at Acta 7/10. The 3 minus points goes towards the restaurant which had the worst food imaginable. We ordered the traditional Portuguese duck rice, which came smothered in cheese which completely ruined it. We also had the ribs & potatoes, which the ribs were extremely dry. It was quite expensive food for Porto standards to. So my advice is to not eat at the restaurant, it is worth it to venture out!
2 nachten verbleven in maart 2024
Reactie van Catarina Frias - Acta The Avenue op 30 mrt 2024
Dear guest,We sincerely thank you for sharing your experience with us. We are delighted to hear that you appreciated the comfort and beauty of our room, and that you had an incredible sleep experience during your stay. Our goal is always to provide our guests with the utmost comfort and convenience.However, we deeply regret the inconvenience caused by the power cuts you experienced during your stay. This is a problem we are aware of and are working diligently to resolve. We appreciate your patience and understanding as we seek to improve our infrastructure to ensure a smooth and comfortable stay for all our guests.As for your experience in the restaurant, we regret that it did not meet your expectations. Your comments about the food and service are extremely important to us, and we would like to express our apologies for any disappointment this may have caused. We will share your comments with our food and beverage team for review and continuous improvement.We sincerely thank you for your constructive feedback and for letting us know areas where we can improve. We hope to have the opportunity to welcome you again in the future and provide you with a truly exceptional experience in all areas of our hotel.Sincerely,

10/10 – Uitstekend

Don

1 nacht verbleven in februari 2024
Reactie van Catarina Frias - Acta The Avenue op 18 feb 2024
Dear Don, Thank you very much for your perfect 10-star rating! We are extremely pleased to hear that your experience at our hotel was so positive.The satisfaction of our guests is our greatest reward, and we are happy to have met your expectations. If you need any further assistance or decide to visit us again, we would be delighted to welcome you.Thank you for your preference and we hope to see you again soon!Sincerely,

10/10 – Uitstekend

Michel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff at the reception desk spent half an hour with us to resolve a booking issue unrelated to this property. They were caring and genuine in their approach to problem solving. We could not be more pleased with their professional attitude.
1 nacht verbleven in februari 2024
Reactie van Catarina Frias - Acta The Avenue op 18 feb 2024
Dear Michel, Hello,Thank you very much for sharing your positive experience with the reception team during the resolution of the reservation problem. We are extremely pleased to hear that the team took half an hour to ensure that the situation was resolved in an attentive and genuine manner.The professional attitude of the staff is something we value highly, and it is gratifying to know that they managed to exceed your expectations in this respect.We hope to have you as our guest again in the near future. If you need any further assistance, please don't hesitate to get in touch.Sincerely,

10/10 – Uitstekend

G

City break
The hotel itself was very very good indeed. It was within walking distance of Porto centre which was good. Very good staff, very clean and tidy. My only negative was the evening dinner menu. For A 4 star hotel it was very limited and no thought had gone into it. Even the menu was on a clip board. Get a good menu and chef and you would have a fantastic hotel
5 nachten verbleven in januari 2024
Reactie van Catarina Frias - Acta The Avenue op 29 jan 2024
Dear guest, Thank you for sharing your comments! We are happy to hear that you found the hotel enjoyable, with a convenient location and dedicated staff. We regret that the experience with the dinner menu did not meet your expectations. We value your suggestions and will take them into consideration to improve our services. We thank you for your honesty and look forward to welcoming you again in the future, providing an even more satisfying experience. Kindest regards,

10/10 – Uitstekend

Axel

1 nacht verbleven in januari 2024
Reactie van Catarina Moreira - Manager op 18 jan 2024
Dear Guest, Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations. Best regards, ACTA The Avenue Team

10/10 – Uitstekend

Marie Hélène

1 nacht verbleven in november 2023
Reactie van António Cunha - ACTA The Avenue Team op 5 dec 2023
Dear Marie, Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations. Best regards,

10/10 – Uitstekend

SUSAN, SAN FRANCISCO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff here are very helpful & try their best to let me practice my Portuguese language. They all speak wonderful English but are patient with me & help with correct words & pronunciation 👍
2 nachten verbleven in november 2023
Reactie van Lígia L. op 24 nov 2023
We appreciate your comments about the quality of our staff. We will transmit your comments to our entire team who always appreciate words of praise.We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city!

10/10 – Uitstekend

SUSAN, SAN FRANCISCO

Positief: Voorzieningen
Very trustworthy. comfortable & easy access to subway (Metro lines, bus & Bolt car service) bonus is that the hotel is in a group that shares Free Uber tides to & from Corte de Ingles Dept store)
2 nachten verbleven in november 2023
Reactie van ACTA The Avenue Team op 18 nov 2023
Dear Susan,Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations. Best regards,

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van António Cunha - ACTA The Avenue op 10 nov 2023
Estimada Maria,Muito obrigado pelo seu comentário. Estamos bastante satisfeitos ao saber que teve uma estadia agradável no nosso hotel. Esperamos voltar a recebê-lo. Estamos ao dispor para qualquer outra informação ou dúvida que possa ter. Atenciosamente,

10/10 – Uitstekend

Alim, Toronto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very kind and helpful. They provided us with late checkout and some additional grace time which was appreciated. Umbrellas were always available at the front desk when we needed them. The rooms were great, although the beds were a bit soft (mattresses could maybe use an upgrade).
Reactie van Jorge Balaia op 6 nov 2023
Dear Alim,We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. We appreciate your comments about the quality, service, staff and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise.It is important for us that you know we share with the rest of our team your experience. Comments like these cheer us every day. We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city.Kind regards,

10/10 – Uitstekend

Steve

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Superbly luxurious for the price
Superb from check in to check out. Arrived late due to flight/train delays, but Andre at reception was happy, cheerful and welcoming (as was Nadia at the bar). Fabulous room. Super modern, spotlessly clean and a cute balcony. Quiet and clean street. Comfy bed, slept so well here. One of the best hotels I've stayed at for the price
1 nacht verbleven in oktober 2023
Reactie van António Cunha - ACTA The Avenue op 2 nov 2023
Dear Steve,First of all, thank you for choosing the Hotel ACTA The Avenue for your stay in Porto.We appreciate your comments about the quality, service, staff and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise.It is important for us that you know we share with the rest of our team your experience. Your comments cheer us every day.Once again, we would like to thank to you for sharing your experience with other users and we expect to see you again in your next visit to the city.Kind regards,

8/10 – Goed

Yuen

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It has a kettle to make tea, decent bathroom size with good shower however the bathroom bin is not easy to open. The hair dryer is detachable which is also powerful not like the typical hotel dryer that you need to press the button while drying. Other things I do not like is too much mirror. The bedside has both plug and usb charger which the hotel I stayed in Lisbon don’t have
3 nachten verbleven in oktober 2023
Reactie van Jorge Balaia op 29 okt 2023
Dear guest,We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.Kind regards,

8/10 – Goed

Paulo

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Novo
Hotel com cuidado na imagem e conforto. Gestão do restaurante não existe é apenas um bar com snaks.
1 nacht verbleven in oktober 2023
Reactie van António Cunha - ACTA The Avenue op 23 okt 2023
Estimado Paulo,Primeiramente, gostaríamos de agradecer por ter elegido o nosso Hotel para a sua estadia na cidade do Porto. Estamos bastante satisfeitos ao saber que o quarto esteve do seu agrado.Falaremos com o departamento responsável para tomar as medidas necessárias e evitar que volte a suceder. Teremos em conta os seus comentários para futuras melhorias nas instalações/serviços do nosso Hotel.Gostaríamos de poder dar-lhe as boas-vindas novamente. Por favor, não hesite em contactar-nos da próxima vez que visite a cidade do Porto. Atenciosamente,

10/10 – Uitstekend

Cristina

3 nachten verbleven in september 2023
Reactie van António Cunha - Hotel ACTA The Avenue op 5 nov 2023
Dear Cristina,We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.Kind regards,

10/10 – Uitstekend

Majid

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean and cozy hotel close to downtown Porto. The staff were also very helpful and friendly!
1 nacht verbleven in oktober 2023
Reactie van Jorge Balaia op 11 okt 2023
Dear Guest,We appreciate your comments about the quality, service, staff and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise.Kind regards,

10/10 – Uitstekend

wanderson

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfeito!
Tudo perfeito, apesar de não ser tão próximo das atrações do Porto, dá pra fazer tudo andando, as instalações são excelente, me surpreendeu e voltaria com certeza a este hotel.
3 nachten verbleven in september 2023
Reactie van Jorge Balaia op 3 okt 2023
Estimado Wanderson,É um enorme prazer saber que desfrutou de uma agradável estadia, na nossa companhia e no nosso hotel. Também gostaríamos de agradecer o tempo que dedicou ao escrever a sua opinião acerca do nosso hotel, partilhando a sua experiência com outros hóspedes. Será um enorme prazer recebê-lo na sua próxima visita à cidade.Melhores cumprimentos,

8/10 – Goed

Lawrence

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Check in was smooth but was unhappy about the €20 per day parking fee especially since the area had no access to a close parking garage. The garage was also dangerously cramped and the steep and tight ramp was so steep that the cars tires would slip as we were exiting. The rooms were clean and comfortable but the lack of amenities was not expected considering the cost of the room. Also the rooftop bar was open only to access the area but no bar was active at this time of the year (September 18). Was a disappointment since this added to the hotel’s appeal when booking.
3 nachten verbleven in september 2023
Reactie van Ana Azevedo Acta The Avenue op 29 sep 2023
Dear Lawrence,Thank you for taking the time to write us a review!We are happy you enjoyed our check-in, which we do with all the care to make you feel welcomed.As for the parking place, we are sorry it did not correspond to your expectations. Our rooftop is open every day, and to consume something in that area, you need to order at our bar downstairs. In any case, we hope we are able to compensate to you in the future!Kind regards,

6/10 – Redelijk

Ian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful physical facility, great rooms, fast laundry service, good breakfast. Bottled water only on arrival but never thereafter, no slippers or bathrobes offered. Dinner menu could have been much better - a bit pathetic, hotel a bit out of the way. Several arrivals at the same time as we arrived were told parking was15 euros per night, we were charged 20 euros per night.
3 nachten verbleven in september 2023
Reactie van Ana Azevedo - Acta The Avenue op 24 sep 2023
Dear Ian,Thank you so much for taking the time to write us a review!We are happy to know that you enjoyed the inside of our hotel!We try to do our best at all times to make you feel comfortable with us.We do not provide slippers nor bathrobes. As for the check-in, we try to be as fast as possible, without rushing our guests. Regarding the parking place, we have 2 in the hotel. An open one, for the price of 15, and a closed one, for the price of 20. Kind regards,

10/10 – Uitstekend

anthony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Jorge Balaia op 22 sep 2023
Dear Anthony,Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations.Kind regards,

10/10 – Uitstekend

Sergio

2 nachten verbleven in september 2023
Reactie van Jorge Balaia op 22 sep 2023
Estimado Sergio,Muchas gracias por su comentario. Nos complace que haya tenido una estancia agradable en nuestro hotel y esperamos volver a recibirle. Quedamos a su disposición para cualquier información o duda que pueda tener.Saludos cordiales,

10/10 – Uitstekend

paulo

2 nachten verbleven in september 2023
Reactie van Jorge Balaia op 14 sep 2023
Estimado Sr. Paulo,É um enorme prazer saber que desfrutou de uma agradável estadia, na nossa companhia e no nosso hotel. Também gostaríamos de agradecer o tempo que dedicou ao escrever a sua opinião acerca do nosso hotel, partilhando a sua experiência com outros hóspedes. Será um enorme prazer recebê-lo na sua próxima visita à cidade.Melhores cumprimentos,

10/10 – Uitstekend

Girolamo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was in a good location to walk to central very clean and nice hotel.
3 nachten verbleven in september 2023
Reactie van Jorge Balaia op 14 sep 2023
Dear Guest,Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations.Best regards,

8/10 – Goed

Karine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel agréable avec vue sur Porto !
2 nachten verbleven in augustus 2023
Reactie van Jorge Balaia op 1 sep 2023
Cher client,Merci beaucoup d'avoir choisi notre hôtel Acta The Avenue pour votre dernier séjour dans la ville de Porto, comme également de votre évaluation positive. Vos commentaires sur notre emplacement, le service et la qualité sont la meilleure récompense et encouragement pour continuer à proporcioner à nos hôtes un séjour inoubliable.Cordialment

10/10 – Uitstekend

sally

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property I would go there again
Reactie van ACTA The Avenue Team op 12 aug 2023
Dear Sally, Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations. Best regards,

10/10 – Uitstekend

Kimberly, New York

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel!! The area was a little solitary but the hotel itself was super beautiful and modern
1 nacht verbleven in augustus 2023
Reactie van ACTA The Avenue Team op 11 aug 2023
Dear Kimberly, Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations. Best regards,

10/10 – Uitstekend

Teresa

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
2 nachten verbleven in augustus 2023
Reactie van Hotel Acta The Avenue op 8 aug 2023
Dear Teresa,We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.Kind regards

10/10 – Uitstekend

Ines

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sehr nettes Personal und super Hotel. Haben uns sehr wohl gefühlt.
3 nachten verbleven in juli 2023
Reactie van Jorge Balaia op 26 jul 2023
Dear guest,We appreciate your comments about the quality, service, staff and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise.Kind regards,

10/10 – Uitstekend

Valentin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Todo bien excepto q está alejado del centro
2 nachten verbleven in juli 2023
Reactie van Inês Santos - Hotel Acta The Avenue op 12 jul 2023
Estimado/a Valentin,Muchas gracias por su comentario. Nos complace que haya tenido una estancia agradable en nuestro hotel y esperamos volver a recibirle. Quedamos a su disposición para cualquier información o duda que pueda tener. Cordiales saludos,

10/10 – Uitstekend

Xiaojun, New Hyde Park

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Jorge Balaia op 13 jul 2023
Dear Guest,Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations.Best regards,

10/10 – Uitstekend

Stuart

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juni 2023
Reactie van Jorge Balaia op 7 jul 2023
Dear Mr. Stuart,First of all, we would like to thank you for sharing with other fellow users online your experience in Hotel ACTA The Avenue.We are very happy to know that you enjoyed your experience with us and the city and we appreciate the time that you took to post your comments. Our main goal is that our guests enjoy their experience in the Hotel.We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city.Kind regards,

8/10 – Goed

João

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
No car park you have to pay to park in hotel difficult to park in the area
6 nachten verbleven in juni 2023
Reactie van António Cunha - Hotel Acta The Avenue op 5 jul 2023
Dear João,We regret any inconvenience that the parking may have caused you during your stay. We know every visit is unique and special. We will be satisfied to welcome you next time you are in our city. Therefore, don't hesitate contacting us in advance, to offer you any particular request.Kind regards,

10/10 – Uitstekend

TAKAMASA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
清潔感のある素晴らしいホテル。ポルトに行った際にはまた泊まりたいです。
1 nacht verbleven in juni 2023
Reactie van ACTA The Avenue Team op 24 jun 2023
Dear Takamasa, Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations. Best regards,

10/10 – Uitstekend

Frances

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent all around, I will definitely be returning. Staff was exceptionally professional and knowledgeable. Very clean, no street noise.
2 nachten verbleven in juni 2023
Reactie van Inês Santos - Hotel Acta The Avenue op 4 jun 2023
Dear Frances,We appreciate your comments about the quality, service, staff and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise.Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in mei 2023
Reactie van Inês Santos - Hotel Acta The Avenue op 27 mei 2023
Dear Guest, Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations. Best regards,

10/10 – Uitstekend

CHONG KUK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2023
Reactie van Bernardo L. op 14 mei 2023
Dear Chong Kuk,Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations.Best regards,