Een binnenzwembad, een buitenzwembad, parasols voor strand/zwembad
Beschikbaarheid controleren

Beoordelingen van Torel Avantgarde

5 out of 5
Torel Avantgarde
Rua da Restauraçao, 336, Porto

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 348 van 435 beoordelingen" "
Gastenscore: 8 - Goed. 60 van 435 beoordelingen" "
Gastenscore: 6 - Redelijk. 18 van 435 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 435 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 435 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,4/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Florentinus van

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooie ligging, vriendelijke staf, prachtige kamers, ruim assortiment ontbijt.
6 nachten verbleven in april 2024
Reactie van Miguel Costa | Guest Relations op 21 apr 2024
Dear Florentinus,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2019
Reactie van Beatriz Gonçalves - Resident Manager op 3 apr 2019
Dear guest, a big thank you from all of us for taking the time to share your experience about your stay with us. We are more than delighted to know that you had an amazing stay. It will be our great pleasure welcoming you back again soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2019
Reactie van Beatriz Gonçalves - Resident Manager op 3 apr 2019
Dear guest, a big thank you from all of us for taking the time to share your experience about your stay with us. We are more than delighted to know that you had an amazing stay. It will be our great pleasure welcoming you back again soon.

10/10 – Uitstekend

Stevn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideaal hotel
Mooi hotel, goed gelegen, prachtig zicht vanop het terras op de Douro!
2 nachten verbleven in oktober 2018
Reactie van Ingrid / Partner Torel Boutiques op 2 nov 2018
Dear Stevn, thank you so much for your lovely comment! It will be our great pleasure welcoming you again in Torel Avantgarde. Very best greetings, Ingrid / Partner Torel Boutiques

8/10 – Goed

Marijn, Arnhem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sfeervol hotel vlakbij centrum
Leuk hotel met sfeervolle ambiance. Wij hadden een wat kleine kamer maar dit werd vooraf vermeld op de site. Wel comfortabel. Goed ontbijt. Prijs voor drankjes is echter, zelfs voor luxe hotel, erg hoog.
2 nachten verbleven in oktober 2018
Reactie van Ingrid / Partner Torel Boutiques op 17 okt 2018
Dear Marijn, thank you for sharing your experience about your stay. We are happy that you enjoyed your time. Warm greetings from Porto, Ingrid / Partner Torel Boutiques

10/10 – Uitstekend

Egbert, Eindhoven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tophotel!
Vanaf de ontvangst (met een drankje) tot aan het uitchecken was een waar genoegen om in dit hotel te verblijven! Het ontbijt is zeker om over naar huis te schrijven: ruime keuze in koude en warme gerechten (a la carte!), veel Portugese specialiteiten en voor de liefhebbers: elke dag champagne bij het ontbijt! Het personeel is waarlijk geweldig en staat overal en altijd klaar om je te helpen en te bedienen. Niets is hen te veel! Kortom: een TOPhotel!!
3 nachten verbleven in februari 2018
Reactie van Ingrid, Partner Torel Boutiques op 20 feb 2018
Dear Egbert, thank you so much for your wonderful words about your experience in Torel Avantgarde. We are delighted that you enjoyed your stay with us, and that you appreciated all our efforts. We look forward to welcoming you back soon! Warm regards from Porto,

10/10 – Uitstekend

Bonno , Huijbergen, Netherlands

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avant Garde, a modern surprise
From the breakfast room one can enjoy a breathtaking view of much of Porto and the river Douro. In the lower part of the hotel a number of beautiful halls, full of artistic objects, create an enjoyable space for the guests. The rooms are state-of-the art and clean. The staff is excellent: Always ready to be of help to the guests.
7 nachten verbleven in september 2017
Reactie van Lorite op 8 okt 2017
Dear Mr. Bonno, thank you very much for your words. We are very proud to receive this kind of feedback from our customers. We hope to have the oportunitie to welcome you very soon in the Avantgarde! With our best regards Francisco

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

Paul, Cary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel with amazing view of the river and the city
3 nachten verbleven in april 2024
Reactie van Adriana | Guest Relations op 26 apr 2024
Dear Paul,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

darolyn

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If you are looking for a beautiful hotel with views of the river you are in for a real treat. The staff is incredible. They helped with activity and dinning suggestions and reservations. The hotel interior design is stunning. The food at the hotel restaurant is excellent and bar offers craft cocktails. The location was not far from the excitement of Porto.
3 nachten verbleven in april 2024
Reactie van Miguel Costa | Guest Relations op 12 apr 2024
Dear Darolyn,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

8/10 – Goed

Gemma

Reisde met partner
Very good view of the river from our room. Breakfast was really good. The hotel was nicely decorated but an uphill walk to town center. The rooms are small but comfortable and chic. They seemed understaffed in restaurant and bar. Seagulls were off and on screaming at night.
1 nacht verbleven in maart 2024
Reactie van Gonçalo | Guest Relations op 3 apr 2024
Dear Gemma,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Gregory

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Magnifique hôtel et personnel exceptionnel
3 nachten verbleven in maart 2024
Reactie van Guest Relations op 31 mrt 2024
Cher Gregory,Merci beaucoup de partager avec nous votre expérience sur Torel Avantgarde. C’était un plaisir de vous accueillir dans notre hôtel!Nous apprécions vos commentaires positifs de notre hôtel, ils sont très précieux pour nous et c'est le seul moyen d'améliorer la qualité de nos services. Nous nous réjouissons de vous accueillir sur votre prochain séjour à Porto.Sincères salutations, Torel Avantgarde Équipe

10/10 – Uitstekend

Graceminelly

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Excelente propiedad y servicio.
1 nacht verbleven in maart 2024
Reactie van Mariana Jacinto | Guest Relations op 18 mrt 2024
Estimado(a) Graceminelly,Muchas gracias por compartir con nosotros su experiencia en el Torel Avantgarde. ¡Fue un placer darle la bienvenida en nuestro hotel!Apreciamos sus sugerencias constructivas sobre nuestro Hotel, ya que sólo es posible para nosotros mejorar la calidad de nuestros servicios a través de sus comentarios.Esperamos darle la bienvenida en su próxima visita a Porto.Saludos cordiales,Equipo Torel Avantgarde

10/10 – Uitstekend

Marilene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel exceptionnel! Le personnel était 10/10. Vraiment a essayer!
2 nachten verbleven in maart 2024
Reactie van Mariana Jacinto | Guest Relations op 17 mrt 2024
Cher Marilene,Merci beaucoup de partager avec nous votre expérience sur Torel Avantgarde. C’était un plaisir de vous accueillir dans notre hôtel!Nous apprécions vos commentaires positifs de notre hôtel, c'est le seul moyen d'améliorer la qualité de nos services. Nous sommes particulièrement heureux de savoir que notre personnel a aidé à rendre votre séjour mémorable et nous partagerons vos commentaires avec l'équipe.Nous tienons à vous remercier une fois de plus pour les remarques que vous avez fait, ils sont très précieux pour nous.Nous nous réjouissons de vous accueillir sur votre prochain séjour à Porto.Sinceres salutations, Équipe Torel Avantgarde

10/10 – Uitstekend

Vernon

3 nachten verbleven in maart 2024
Reactie van Gonçalo | Guest Relations op 1 apr 2024
Estimado Vernon,Muito obrigada por partilhar connosco a sua opinião do Torel Avantgarde.Esperamos poder recebê-lo num futuro próximo.Atenciosamente,Equipa Torel Avantgarde

10/10 – Uitstekend

Joel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2024
Reactie van Rodrigo Lima | VIP Personal Assistant op 4 mrt 2024
Dear Joel,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

syed

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect stay with exceptional service and attention to detail throughout. A pleasure to stay at with phenomenal views of the river. Definitely coming back !
2 nachten verbleven in maart 2024
Reactie van Rodrigo Lima | VIP Personal Assistant op 4 mrt 2024
Dear Syed,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Diane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn't eant to leave. The staff is exceptional. Attention to details was appreciated. Turn down service was my favorite! I wish I had used the pool more. I will be back.
2 nachten verbleven in januari 2024
Reactie van Miguel Costa | Guest Relations op 8 feb 2024
Dear Diane,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff in total couldn't have been more helpful or pleasant. I would definitely recommend the property to others as well as returning myself.
6 nachten verbleven in januari 2024
Reactie van Miguel Costa | Guest Relations op 27 jan 2024
Dear Robert,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Noel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property and View is amazing! The staff is extremely welcoming and kind. EVERYTHING IS Fabulous. Food ,cocktails , atmosphere and of course the VIEW. We stayed in room 47 just perfect.
3 nachten verbleven in januari 2024
Reactie van Guest Relations op 23 jan 2024
Dear Noel,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Samantha

2 nachten verbleven in januari 2024
Reactie van Miguel Costa | Guest Relations op 9 jan 2024
Dear Samantha,Thank you very much for sharing with us your opinion of Torel Avantgarde.We look forward to welcoming you in the near future. Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Miguel Costa | Guest Relations op 9 jan 2024
Dear Guest,Thank you very much for sharing with us your opinion of Torel Avantgarde.We look forward to welcoming you in the near future. Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Yann

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Diogo | Guest Relations op 1 jan 2024
Dear Yann,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Jamie K Sosa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10/10
Great great service! This place is beautiful and ver accommodating!! I truly Enjoyed staying here. Very great hospitality and some of the best views of the city. Very easy walking distance to many restaurant and stores.
2 nachten verbleven in december 2023
Reactie van Diogo | Guest Relations op 1 jan 2024
Dear Jamie,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

milenko

3 nachten verbleven in december 2023
Reactie van Miguel Costa | Guest Relations op 6 jan 2024
Dear Guest,Thank you very much for sharing with us your opinion of Torel Avantgarde.We look forward to welcoming you in the near future. Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Laura Haaber

3 nachten verbleven in november 2023
Reactie van Diogo | Guest Relations op 16 dec 2023
Dear Laura,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

6/10 – Redelijk

Candice

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the fabulous breakfast that was included and i thought it was awesome it was from 730 to 11 so you dont have to get up early to ear if you rather sleep in. The spa was small but my service was enjoyable. When i arrived there was champagne waiting in my room which was great and the room service i order was yummy. I didnt care much for my room. It was the Classic room so it was small and very dark. The window didnt really brighten up the space at all. The themed artist room was disappointing as it was just one painting on the wall by the artist so not very thoughtful. One morning for breakfasts i went to the bathroom and when i came back to finish, they cleared my table and gave it to someone else. That really angered me. I left my key thetr as indication i was returning but they removed it and put it at the front counter. I thought that the view from the property was a bit limited and it gives the impression you have a grander view online. The walk from the hotel to big sites like the Dom Louis 1 bridge is 20 minutes. Next time ill definitely try to stay somewhere closer to the river. I left my jacket at the hotel and inquired about shipping it back to me and the estimate the company the hotel hired was 59 euro. It was shipped to US but i still thought that was high. I asked if they could ship as a courtesy considering i stayed there 6 nights, had spa service and frequented the restaurant twice. But no. I thought for a 5 star hotel theyd be more accomidating.
6 nachten verbleven in november 2023
Reactie van Équipe Torel Avantgarde op 31 dec 2023
Dear Candice,Thank you very much for sharing with us your opinion of Torel Avantgarde.We look forward to welcoming you in the near future. Best regards, Torel Avantgarde Team

4/10 – Matig

Magdy

Reisde met familie
Hôtel mérite 3 étoiles, seul point positif est le petit déjeuner , ne vous attendez pas à un service 5 étoiles comme au ritz Carlton!!
3 nachten verbleven in november 2023
Reactie van Équipe Torel Avantgarde op 30 nov 2023
Cher Magdy,Merci beaucoup de partager avec nous votre expérience sur Torel Avantgarde. C’était un plaisir de vous accueillir dans notre hôtel!Merci pour votre commentaires constructifs, dont nous prenons note dans notre effort pour améliorer continuellement nos installations.Nous tienons à vous remercier une fois de plus pour les remarques que vous avez fait, ils sont très précieux pour nous.Nous espérons vous accueillir lors de votre prochaine visite à Porto et ainsi améliorer votre opinion sur notre hôtel.Sinceres salutations, Équipe Torel Avantgarde

10/10 – Uitstekend

toshiya

1 nacht verbleven in november 2023
Reactie van Miguel Costa | Guest Relations op 15 nov 2023
Dear Toshiya,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Connie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was impeccable from the moment we arrived, from every single person we encountered. Decor was luxe contemporary. Views
2 nachten verbleven in november 2023
Reactie van Miguel Costa | Guest Relations op 15 nov 2023
Dear Connie,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

david, brooklyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, smooth check in, Great views from dining area
3 nachten verbleven in november 2023
Reactie van Miguel Costa | Guest Relations op 10 nov 2023
Dear David,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Mette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Outstanding hotel with excellent service and facilities.
1 nacht verbleven in november 2023
Reactie van Miguel Costa | Guest Relations op 10 nov 2023
Dear Mette,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service, great views and very comfortable beds. The team also arranged transfers for me and were kind enough to accommodate a few last minute requests. It’s clear they do what they can to make your stay enjoyable. Highly recommend.
3 nachten verbleven in november 2023
Reactie van Miguel Costa | Guest Relations op 10 nov 2023
Dear Amy,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Teresann

2 nachten verbleven in november 2023
Reactie van Miguel Costa | Guest Relations op 10 nov 2023
Dear Teresa,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

jamie, Newton

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Apart from the fact that the bathrooms are very dark and there are no individual nightlight controls the hotel is fantastic! Jr suite spacious - comfortable beds and fabulous views. Breakfast was a great selection and delicious. Very helpful and accommodating staff. Can’t comment on spa or gym - didn’t use. Highly recommend.
3 nachten verbleven in november 2023
Reactie van Torel Avantgarde Team op 5 nov 2023
Dear Jamie,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Torel properties are all special. The staff in particular provides exceptional service and attention. I have deep brand loyalty because of the way that my family ad I have always been treated.
1 nacht verbleven in oktober 2023
Reactie van Torel Avantgarde Team op 31 okt 2023
Dear Angela,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

simon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Miguel Costa | Guest Relations op 15 nov 2023
Dear Simon,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stay at the Torel Avantgarde! A true boutique hotel with attentive staff, incredible views, a delicious breakfast and unique and comfortable rooms! Our highlight was sitting on our deck overlooking the city of Porto and the Douro River while enjoying the complimentary bottle of sparkling wine that was brought to our room. If we go back to Porto, this is the only hotel we'll stay at.
3 nachten verbleven in oktober 2023
Reactie van Torel Avantgarde Team op 31 okt 2023
Dear Robert,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Juan Carlos

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy buena atención y calidad. Salvo uno de los del lobby que fue poco servicial en su trato , el resto muy bien
1 nacht verbleven in oktober 2023
Reactie van Torel Avantgarde Team op 31 okt 2023
Estimado Juan,Muchas gracias por compartir con nosotros su experiencia en el Torel Avantgarde. ¡Fue un placer darle la bienvenida en nuestro hotel!Apreciamos sus comentarios positivos sobre nuestro Hotel, ya que sólo es posible para nosotros mejorar la calidad de nuestros servicios a través de sus comentarios. Particularmente nos alegra saber que nuestro personal ayudó a hacer de su estancia una experiencia memorable y velaremos para compartir sus comentarios con el equipo.Esperamos darle la bienvenida en su próxima visita a Porto.Mejores saludos,Torel Avantgarde Equipo

10/10 – Uitstekend

michael, ponte vedra beach

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023
Reactie van Torel Avantgarde Team op 31 okt 2023
Dear Michael,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Nizar

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Miguel Costa | Guest Relations op 10 nov 2023
Dear Nizar,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Fatima

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Diogo | Guest Relations op 14 okt 2023
Dear Fatima,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Benjamin, Chicago

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous boutique hotel with breathtaking views
Reactie van Inês Teixeira | Guest Relations op 7 okt 2023
Dear Benjamin,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Diana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An exquisite homely hotel
From the moment I arrived I felt welcome. I was shown around the hotel to familiarise myself which helped to make me feel at home, as did the welcome drink. The food, both dinner and breakfast, was excellent, with a wide, varied selection for breakfast. A really lovely stay
3 nachten verbleven in september 2023
Reactie van Inês Teixeira | Guest Relations op 4 okt 2023
Dear guest,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Diogo | Guest Relations op 14 okt 2023
Dear Kelly,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

8/10 – Goed

Ian

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Overall this is a high standard of hotel and the staff are very keen to please and help. Sadly the rooms and the hotel processes are not Five Star. The kitchen is clearly unable at times to service the guests in a timely manner especially at breakfast and evening meals. Delays can be 10-20 minutes for a poached egg or food on the buffet to be replenished. This happened multiple times during our stay. We also booked an Executive Double Room, Balcony (Superior). The first room we were allocated was not as described in the booking. To be honest it if Pablo had not resolved this issue and allocated us a room similar to the one in the images we would have refused the booking and sorted another hotel. We consider the first rooms allocated as very sub standard. Small, dark, cramped and not in keeping with the description or a five star hotel. More a Premier Inn Hotel!! Even though the room we were allocated was acceptable as design and space it was totally impractical for people staying seven days!!. There was limited storage four clothes hangers for two adults, limited shelves. No drawers. The bedside units were boxes rather than best side drawers. Consequence was we had to request 10 hangers, had toiletries and plugs etc on most if not all surfaces. The result a very attractive room when unoccupied looks cluttered and not stylish. There was limited wall hanging for coats or places to dry towels as a result they were changed every day.
7 nachten verbleven in augustus 2023
Reactie van Inês Teixeira - Guest Relations op 13 sep 2023
Dear Ian,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Inês Teixeira - Guest Relations op 13 sep 2023
Dear Sandra,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

SELENA

2 nachten verbleven in september 2023
Reactie van Miguel Costa | Guest Relations op 10 nov 2023
Dear Selena,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

8/10 – Goed

Helena

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was not great. I had to Uber everywhere. The shower/bathroom was very compact that I felt claustrophobic Staff were extremely friendly and helpful.
2 nachten verbleven in september 2023
Reactie van Sofia Costa - Guest Relations op 6 sep 2023
Dear Helena,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff, room was cleaned and I appreciated the welcome drink and view
4 nachten verbleven in augustus 2023
Reactie van Inês Teixeira - Guest Relations op 13 sep 2023
Dear Elizabeth,Thank you so much for sharing with us your experience on Torel Avantgarde. It was a pleasure welcoming you in our hotel!We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team.We look forward to welcoming you back on your next visit to Porto.Best regards, Torel Avantgarde Team