We booked our vacation last minute and booked a 2 bedroom deluxe unit for our family of 4 (we have two teenage boys). We worked with the team at Resort stay (Julie and Joyce were both excellent). At first we were skeptical having never stayed in a time share before but once we got there and settled in, the property was exactly as it looked in the photos. We were placed into an upstairs unit (far superior to a downstairs unit) with wraparound lanai and vaulted ceilings. We did encounter a problem at check in, where they initially placed us in a downstairs unit until I provided our confirmation showing a 2 bedroom deluxe then we were given an upstairs unit. So that was our minor glitch that was addressed right away. The property itself is LARGE. We absolute LOVED the wraparound lanai and having two separate bedrooms and bath with large living room, full dining room and full, well appointed kitchen made for a perfect stay in Kauai. The amenities were great too. We used the big pool everyday and also took part in the club house activities - mai tais, live music, potluck etc. We did not use the BBQs because it was a bit of a schelp to get to them. When we were tired at the end of the night, it was nice to be able to relax because there was room for everyone to spread out. And we were not at all bothered by the fans. Our unit had great cross breezes (18B) but it was in front of main road which did not bother us. We prefer that to facing the inner courtyard actually. Many people have mentioned the timeshare sales pitch. We received a note on our second day letting us know we needed to get our parking pass and welcome packet. I politely declined and sent my son to get the parking pass. We never were bothered after that initial ask. So I have to disagree with others who say the staff "incessantly bothers" guests. We did not experience that and in fact truly liked the staff we interacted with (Priscilla, Gwen and Nathaniel). We hope we can come back and stay for a future visit. Definitely recommend.