Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

Het avond eten viel erg tegen. Dit was a la carte ipv net als in de ochtend en lunch een buffet. En de keus was erg beperkt. Het eten was overigens wel heerlijk. Als je 2 weken in dit hotel verblijft dan kan ik me voorstellen dat je in de avond ergens gaat eten. In de beschrijving staat dat het hotel eind is gebouwd. Dit klopt niet. Het is verbouwd. 10 jaar geleden waren we ook dit hotel. Toen was het eten veel beter. De kamers waren toen wel in een slechte staat. Dit is echt 100% verbeterd na de verbouwing.

The food was terrible, the service even worst! Our room kept getting flooded, water kept rising from the shower drain and it stunk. The staff was incredibly slow to respond to our needs and requirements and we we’re rushed to check out ON CHRISTMAS DAY. There was no courtesy for all our trouble with the room, The staff looked clueless as if it was their first day on the job. Incredibly disappointed!

I typically don’t write reviews, but I always read the reviews before I book a place, so I’m going to write a review. I just spent the weekend at Viva Wyndham, 12/6-9. It’s the slow season, so the resort was basically empty, couples n older couples, the perfect place to relax, very quiet. Two restaurants were open for dinner, Sofrito, is the best place to eat dinner. We ate there twice. Staff were great, the room was clean. Unfortunately it rained two nights so we missed the shows considering I thought they weren’t going to have them due to the rain. One improvement I would suggest is that they have a schedule of the daily activities so the guests know the time and what to expect. The food was very good even at the buffets.