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Beoordelingen van Princesa Garden Island Resort and Spa

3.5 out of 5
Princesa Garden Island Resort and Spa
Brgy. Bancao-Bancao Canuigaran St., Puerto Princesa, Palawan

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 212 van 436 beoordelingen" "
Gastenscore: 8 - Goed. 124 van 436 beoordelingen" "
Gastenscore: 6 - Redelijk. 60 van 436 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 436 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 436 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jac

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome Princesa Garden Island
It was in one word awesome.
5 nachten verbleven in juli 2019
Reactie van Jaz op 19 sep 2019
Hello Ms./Mr. Jac, Mabuhay! Thank you for sharing your feedback. We are happy to hear that you had an awesome stay with us. We look forward to have you again in the future. Thank you so much and God bless!

6/10 – Redelijk

Edgardo Alexander

Positief: Personeel en service
Negatief: Comfort kamer
Good resort but overpriced
This resort is far too much overpriced for what they can offer. Although located by the sea, there is no beach to enjoy. The room is below average on this pricey hotel, very slow internet, no power socket in bathroom, no reading lamp. This hotel in not suitable for people with walking difficulty. Our hotel room smells like stale air, means poorly ventilated & poorly lighted. When we arrived the lift was kaput so I had to climb the stairs with difficulty. The hotel was seemed not too busy but they could not give us a room at ground floor. Further, breakfast food is average but one positive side was personnel service were good. Also free complimentary airport pickup & return.
3 nachten verbleven in mei 2019

4/10 – Matig

Dametreus

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Half of everything's under construction. Place doesnt look kept up, food is terrible and has no flavor. I was given a 3-cheese grilled panini with no cheese and was expected to pay until i pointed out there was no cheese. The burger is essentially lumpia meat, yes with carrots and onions. The pizza sauce tastes like paste, they serve wings with that same sauce and no others available. Just order Grab. I booked the water villa for $500 a night, which is very expensive in the Philippines and the view was dirty. Volleyball area is run down, internet was slow and choppy so forget about checking your bank, doing work or attempting to log in to ANY secure network. I couldnt even login to my google TV. I was told it was the provider's fault. For a resort, there was nothing to do so we rented a motorcycle and went island hopping. Only good part was there was a business convention here so i was only able to book one night (place isnt huge).
1 nacht verbleven in april 2024

10/10 – Uitstekend

JAMES

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
6 nachten verbleven in april 2024

8/10 – Goed

Ian

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are all excellent. The food in the restaurant was for the most part excellent. Pasta seems to be their specialty. Caesar salad was great Watch out for the entry into the pool its extremely slippery, and despite warning people we saw many people take hard falls in shallow water. The locals say this is the best facility in Puerto Princesa. Honda Bay was the best tour
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Amalia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All inclusive resort with everything a traveler needs in one place. Very friendly workers above and beyond service provided. The food was delicious and the entertainment, pool, room, view, & sandbar were amazing. If I can afford to, I would go back again. I will definitely recommend to my family and friends.
3 nachten verbleven in maart 2024

8/10 – Goed

Bruce

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful Property nice swimming pools nice atmosphere. Great service. Nice rooms not a very good selection of food.
8 nachten verbleven in januari 2024

10/10 – Uitstekend

Stacey, San Jose

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed at the water villa and it was nice and quiet. Able to relax and just enjoy the ocean. Went Kayaking to the sandbar and it was a fun experience. Highly recommend and will book again
2 nachten verbleven in februari 2024

8/10 – Goed

Lily Lee

Reisde met partner
Positief: Personeel en service
Staff are very friendly . Excited was out of spring and creaky. Bathroom faucet needs repair , it was leaking when you wash your hand . Nice and safe place to stay
3 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

brian

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Rajendrakumar G

Positief: Netheid, personeel en service en voorzieningen
Excellent. Only issue the shower drained slow so the water came in to rest of the bathroom. Highly recommended
2 nachten verbleven in januari 2024

6/10 – Redelijk

Tara

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
On a positive note our room was lovely. On the down size the are building a a massive extension to the hotel next door. Work is from 8-8. We only stayed for one night, so it wasn’t an issue, we were also place right next door to the construction site. Work will be continuing for some time, so check before you book, especially if staying for more than a night. Hotel felt a little tiered but still nice. We stayed at a number of hotels during our trip, but this wasn’t up there I’m afraid, I found staff at the smaller non-chain hotels to be far more helpful. Nice but not memorable. If however you are looking for large clean safe hotel with large pool, it could be for you.
1 nacht verbleven in januari 2024

8/10 – Goed

SHOJI

Reisde met familie
Positief: Netheid, personeel en service
良いところ、不満なところ全て書きました。
リゾートホテルとしての雰囲気は良い。 しかし、部屋の状態は不満が有り。　 案内された部屋のエアコンと冷蔵庫が使用出来なかった。それを使用できるようにしてもらった所、ブレーカがトリップ。　夜だったので真っ暗でベッドのベースに脛をひっかけて結構大きな傷になってしまった。　ブレーカトリップは再々生じたので、部屋を交換してもらった。　その部屋ではヘアドライヤが壊れていた。　 部屋の設備の維持管理が不十分。 又、使用済みのタオルを回収されて、新しいのがセットされていないことも2回あり。 他、利用者がＵＳＡの方が多いせいかレストランの食事の量が多い。注文する時に少なめにオーダして様子を見た方が良いです。 ホテル内に売店が無く、ホテル外の徒歩６～７分の所に地元の売店があるが、ドリンク類の持参を勧めます。 最後にチェックイン時に宿泊機関でのアクティビティーの予約を同時に受けつけていた。　その為３人目の順番であったのにチェック印できたのは１時間後くらいであった。　チェックインとアクティビティーの予約は別別にすべきでしょう。
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Kristina

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The entire resort is absolutely beautiful! Staff was always friendly and nice! The only issue I saw (and I’m nitpicking) was that there were many missing and loose tiles in our pool access (we had a double pool access suite). Other than that everything was great! Would highly recommend and wish to go back to Princesa Garden again!
3 nachten verbleven in januari 2024

8/10 – Goed

Aine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great time at this resort. It’s definitely 4 star rather than 5 star but we would still recommend it. The staff were very helpful and pleasant. The rooms were clean and beautifully presented. The breakfast buffet was ok, not great. There’s only one restaurant option for lunch and dinner and the food was only ok. We chose to venture into town instead for dinner. Note there is no ‘spa’. I was expecting a wellness spa with massage, sauna etc facilities. There is an option to have a massage in your room. We didn’t do this. There are also some weights available for outdoor weight training. They advertised yoga every morning but it was on only the day we arrived. We took some of the tours offered (extra charge) and they were excellent- especially the island hopping and underground river tours.
6 nachten verbleven in januari 2024

10/10 – Uitstekend

Craig, Bakersfield

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent facilities, great staff
2 nachten verbleven in januari 2024

10/10 – Uitstekend

KOTA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
とても綺麗で設備も充実していました。
3 nachten verbleven in december 2023

8/10 – Goed

Manu

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautifull resort beautifull swimming pool and kind and friendly staff. Receptionist team excellent room beautiful The only two remarks are about food : Food its not for 5 star hotel but quite poor selection many items not available i would rate 2/3 star. Second point the room should sold for discounted price as all day there is an annoying noice from the construction just inside the resort so u can t really relax in a swimming pool as a lot of noise
8 nachten verbleven in december 2023

8/10 – Goed

Gordon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
At the time of our visit, there was some construction work going on next door, which was a bit of an eyesore but we were off on most days doing tours or restaurants so didn't notice it. The staff were excellent, warm and friendly as expected.
5 nachten verbleven in november 2023

4/10 – Matig

Alejandro

Negatief: Personeel en service
2 nachten verbleven in november 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023

10/10 – Uitstekend

Matthew a

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place
2 nachten verbleven in november 2023

10/10 – Uitstekend

Matthew a

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Richard G

Reisde met familie en kleine kinderen
Positief: Personeel en service
It doesn’t have an easy access to the beach. The sandbar that they listed we have to wait until it’s low tide and it’s not convenient for our kids..
3 nachten verbleven in september 2023
Reactie van Princesa Garden Island op 11 okt 2023
Thank you for your positive review,we will take note this comment for the resort improvement.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is great and on the sulu sea. Getting into town takes a bit of time but tour operators pick you up and makes for an enjoyable day.
3 nachten verbleven in september 2023
Reactie van Princesa Garden Island op 11 okt 2023
Thank you for your positive review :)

6/10 – Redelijk

Can

Reisde met familie
Positief: Netheid, personeel en service
Dear Puerto Princesa I recently had the pleasure of staying at your establishment for 5 days. I wanted to provide some feedback on my experience. Positives: 1. The kindness and professionalism of your employees stood out. They made our stay more enjoyable and comfortable. Areas for Improvement: 1. The food options were quite limited. Expanding the menu or offering more variety would greatly enhance the dining experience. 2. The internet connectivity needs significant improvement. During our stay, we faced challenges with the connection’s stability and speed. I hope you take this feedback constructively. It’s meant to help enhance the experience for future guests. Thank you for hosting us, and I look forward to seeing improvements on my next visit. Warm regards, Can TOKTAS
6 nachten verbleven in augustus 2023
Reactie van Princesa Garden Island op 23 aug 2023
Dear Valued Guest, Greetings from Princesa Garden Island! Thank you for your honest review.We will take note of all your comments and suggestion and improve our resort more.

8/10 – Goed

Richard John B.

2 nachten verbleven in augustus 2023
Reactie van Princesa Garden Island op 11 okt 2023
Thank you Giving us the rating

8/10 – Goed

Shiri

Reisde met familie
Positief: Netheid
2 nachten verbleven in juli 2023
Reactie van Princesa Garden Island op 25 jul 2023
Thank you for staying and Choosing our Resort as your second home in Puerto Princesa Palawan.

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet and comfortable
Generous sized room and bathroom with comfortable bed. Huge pool and large variety of dishes for breakfast. I would recommend staying at this hotel.
2 nachten verbleven in juni 2023
Reactie van Princesa Garden Island op 22 jun 2023
Dear Sir Anthony,Mabuhay!Once again, Thank you for choosing Princesa Garden Island Resort and Spa as your home in Puerto Princesa, Palawan.

10/10 – Uitstekend

Joni, Fredericksburg

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful resort and staff!
2 nachten verbleven in mei 2023
Reactie van Princesa Garden Island op 31 mei 2023
Thank you Ms Joni,We are looking forward to welcoming you again in Our Resort soon!

8/10 – Goed

YE, HONG KONG

4 nachten verbleven in april 2023
Reactie van Princesa Garden Island op 31 mei 2023
We are looking forward to welcoming you again soon!

8/10 – Goed

Trevor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Islands Tour
Very nice hotel with lots of facilities. The pool is great. There is no beach here but there is a sandbar that can be reached in a kayak, provided by the hotel. You can paddle yourself or ask a guide to take you. Not a huge amount to see out there but nice to get out on the water and worth a visit I think. There are Starfish and Sea Horses but the latter are only out at low tide (in the afternoon). It's a tuk-tuk ride into town for about PHP150 each way.
4 nachten verbleven in april 2023
Reactie van Princesa Garden Island op 31 mei 2023
Once again, Thank you for choosing Princesa Garden Island Resort and Spa as your home in Puerto Princesa, Palawan. We are looking forward to welcoming you again soon!

4/10 – Matig

Michael

4 nachten verbleven in april 2023
Reactie van Princesa Garden Island op 5 jun 2023
Once again, Thank you for choosing Princesa Garden Island Resort and Spa as your home in Puerto Princesa, Palawan. We are looking forward to welcoming you soon!

10/10 – Uitstekend

Mogens Qvist

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel, pool, service and facilities for a short stay. Close to the airport and great for relaxing, visiting Puerto Princessa or a trip to the underground river. Only thing missing is the beach. :-)
1 nacht verbleven in april 2023
Reactie van Princesa Garden Island op 31 mei 2023
Once again, Thank you for choosing Princesa Garden Island Resort and Spa as your home in Puerto Princesa, Palawan. We are looking forward to welcoming you again soon!

10/10 – Uitstekend

Melissa

1 nacht verbleven in april 2023
Reactie van Princesa Garden Island op 31 mei 2023
We are looking forward to welcoming you again soon!

8/10 – Goed

Margaret

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
The staff made us wait 2 hours for check in, & we asked for a 1:00 pm check out but was denied. We wanted to go to Honda Beach & asked for beach towels but they wanted to give us room bath towels!
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Laila

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
wonderful pool, beautiful facility. Good place to rest prior to next leg of vacation.
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Michael

8 nachten verbleven in maart 2023

10/10 – Uitstekend

Aakaash

5 nachten verbleven in maart 2023

8/10 – Goed

Mitchell

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No gym like advertised. Breakfast could be better. Overall nice facility.
4 nachten verbleven in maart 2023

8/10 – Goed

David, New York

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great swimming pool. Ok breakfast.
2 nachten verbleven in februari 2023

10/10 – Uitstekend

Luke, Minneapolis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very happy with my stay here as it was a great resort with a nice pool and excellent breakfast. We had a nice room which was enjoyable as was the ease to downtown and such. The two drawbacks were that is was under construction and so no gym was available. Also the beach access is actually limited and there is not just a beach you can walk out to. Those were disappointments, but overall I would come back here again.
3 nachten verbleven in februari 2023

8/10 – Goed

Stephanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Overall really good
Our overall experience was that it was a great hotel. Friendly staff, clean, high quality food. Check out process was ineffective The hotel was very loud and there was a lot of noise, from rebuilding the hotel but also from smashing doors and voices in the middle of the night (even with ear plugs we woke up several times during the nights)
2 nachten verbleven in februari 2023

10/10 – Uitstekend

Lorenzo

1 nacht verbleven in februari 2023

10/10 – Uitstekend

Dalin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2023

2/10 – Ontzettend slecht

Emily

2 nachten verbleven in januari 2023

2/10 – Ontzettend slecht

Robert

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was hit by a typhoon and heavily damaged. Staff was very kind but mostly new. Brought me to the wrong room at first after check in. When finally brought to the right room it was full of mosquitos. Slow food and drink service at the only open restaurant.

2/10 – Ontzettend slecht

Peter

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten

2/10 – Ontzettend slecht

sam, federal way

6/10 – Redelijk

Erik

4 nachten verbleven in december 2022