I can't compliment this property, its owner, and its staff enough. First, the chef and housekeeper are out of this world! The food was incredible for the cost of our normal weekly grocery bill. Not only did the food taste incredible, the chef made an excellent presentation as well. For a modest charge, the chef will also cook dinner with a server. We highly recommend this and, in the future, will eat dinner at the property a few more times for our weekly stay. The chef and house keeper went above and beyond to ensure cleanliness and sanitation. They were very careful to cook and clean with bottled water.
The property itself is great. It's spacious and very well laid out. We've been to Los Veneros several times and the property continues to be well maintained and does not appear to age. Let me be clear, I give this property 5 stars, but there are two issues that you should know. First, there is only one parking space for a 3br unit. We had a large suburban that would not fit easily in the small spot, security showed us where to park in a very secured area on the side of the building. It worked fine and we had no concerns. Second, and keep in mind you're pretty much in the middle of the jungle, the internet service was not consistent. We understand the technological challenges of any internet provider trying to provide service in this area, and we weren't there to surf the internet, but if you are someone looking to work remotely and need fast, consistent internet, you should make appropriate arrangements with your cellphone provider for a hotspot. The cellphone coverage was excellent. But again, these were nothing more than minor inconveniences and we still rate the property 5 stars.
The property has four pools. All of which have walk-in areas for small children. We had three kids (6 months, 20 months, and 4 years) that all enjoyed the children's areas of the pools. The pool closest to the beach has a great children's area. The beach attendants did a great job of setting up chairs and umbrellas. You can either purchase drinks and food from the W Hotel (great selections), or Los Veneros also has a bar and restaurant that was exceptional for beachside/poolside service. It was half the price of the W (so $5 USD for a margarite versis $10-ish for the W). It is located next to BUGAMBILIA building by the gym.
My highest compliments to this property, its staff, and the experience. We can't wait to come back!
