Estimado Sergio,Gracias por tomarse la molestia de hacernos llegar un comentario tan positivo.Estamos orgullosos de nuestro hotel y de nuestra calidad de servicio y estamos encantados de que haya disfrutado de su estancia con nosotros. Monsieur Jean y su equipo

Dear Nichole,We very much appreciate and value your feedback and will share it with our team.We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We hope to see you again soon!Monsieur Jean and his team

Dear Charles,Thank you for taking the time to leave us a comment with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.Monsieur Jean and his team

Dear Lisbeth Neva,We very much appreciate and value your feedback and will share it with our team. Your feedback will serve as encouragement to all of or staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Monsieur Jean and his team

Chère Isabelle,Merci d'avoir pris le temps de nous laisser un si beau retour!Monsieur Jean est heureux d'avoir su combler vos attentes et sera très heureux de vous accueillir à nouveau dans notre belle ville de Québec!Monsieur Jean et son équipe

Dear Thu,Thank you for taking the time to leave us a comment with such positive note!We hope to see you again soon!Monsieur Jean and his team

Dear Thu,Thank you for taking the time to leave us such nice feedback. We are really delighted to hear that you enjoyed your stay at Monsieur Jean. Our team is willing to do everything possible to answer all our guests preferences to ensure the best service experience to our clients. We can’t wait to offer you the same unique experience the next time you will visit our beautiful city. Monsieur Jean and his Team

Cher Dave,Merci d'avoir pris le temps de nous laisser un avis sur votre séjour! Nous sommes très heureux de voir à quel point vous avez apprécié séjourner chez Monsieur Jean et notre situation dans le Vieux-Québec!C'est avec un grand plaisir que nous accueillerons à nouveau!Monsieur Jean et son équipe

Dear Krystin, First of all, we would like to thank you for giving us your feedback regarding your recent stay at Monsieur Jean.The classic room with city view that you had during your stay allows you to enjoy a view over the Town Hall and the Price Building. Rest assure that there is no scam as these two buildings are very symbolic of the Old Québec and we are lucky to get them right in front of our hotel. It has been a pleasure for all of us to welcome you at Monsieur Jean.Kind Regards, LucieFront Office ManagerMonsieur Jean

Dear Jennifer,We very much appreciate and we're glad you enjoyed our hotel!We can’t wait to offer you the same unique experience the next time you will visit our beautiful city. Monsieur Jean and his Team

Dear Sheri, Thank you for taking the time to leave us a comment and share your experience with us. Monsieur Jean is glad to hear you have loved the hotel and enjoyed your room. He also liked the little description you have written for both of them ! We are sorry to hear about the little inconveniences you have found in the room. Regarding the landline, it is an issue we are currently working on and hope to be able to resolve it as soon as possible. As for the bed, our mattresses are indeed known to be soft. Rest assured that by informing us, our housekeeping team will be happy to place an extra layer on top of the mattress to make it more comfortable and match your likings. We will certainly take notes of the other suggestions you have made. We constantly work on improving our services and accommodation and can only do so with the feedback of our guests.We are sincerely sorry about the server's reaction at the breakfast. Here at Monsieur Jean, our team’s priority is our clients satisfaction and comfort and anything less is unacceptable. We will make sure to do the necessary follow up to the F&B Department. Once again we would like to thank you for sharing your experience and hope to be able to welcome you again in our beautiful Quebec City ! Kind Regards,MarcFront Office Manager

Dear Daeshik,We very much appreciate and value your feedback and will share it with our team. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We hope to see you again soon!Monsieur Jean and his Team

Dear Sayna, We are pleased that you choose Monsieur Jean for your stay in the lovely Québec city. It has been a pleasure for all of us to welcome you and your four-paw friend. Indeed, we kindly ask all guests to let us know in advance regarding the dog in the room so we can give you a pet-friendly room and prepare the room accordingly. We are glad to know you enjoyed our central location in the Old Québec. Also, you were very lucky with the weather as the sun was shining, all conditions were gathered to enjoy Québec walking. It has been a pleasure to welcome you here and we hope to see you again soon.Kind Regards, LucieFront Office ManagerMonsieur Jean

Chère Sandra, Nous vous remercions d'Avoir choisi Monsieur Jean pour votre escapade à Québec et nous sommes ravis de savoir que vous avez apprécié votre séjour.Cela a été un plaisir pour toute notre équipe de vous accueillir et nous espérons avoir la chance de vous revoir bientôt.Bien cordialement, LucieCheffe de RéceptionMonsieur Jean

Dear Jeff,Thank you for taking the time to leave us a comment with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.Monsieur Jean and his Team

Dear Jean-Pierre, First of all, we would like to thank you for expressing your feedback regarding your stay at Monsieur Jean. We are deeply sorry to hear about the difficulty you faced regarding the water. This situation was completely unexpected and we did everything possible to fix it in the earliest convenience. Please, allow me express again our deepest apologies and to insist on the fact that the experience you had is not representative of who we are as a hotel.Nevertheless, we hope you enjoyed your stay at Monsieur Jean, as well as your diner at Le Bijou restaurant. We hope to be lucky enough to welcome you again so you can enjoy the real Monsieur Jean experience. Kind Regards, LucieFront Office ManagerMonsieur Jean

Cher Jean-Sebastien, C'est un réel plaisir pour nous de lire votre commentaire.Nous sommes comblés de savoir que vous avez apprécié votre séjour et que tout était parfait !Nous avons apprécié vous recevoir chez Monsieur Jean et nous espérons vous revoir prochainement.Bien cordialement, LucieCheffe de RéceptionMonsieur Jean

Dear Flavia, We thank you very much for sharing with us your positive feedback. Our team is willing to do everything possible to ensure the best service and experience to our clients. This is why we are so pleased to know that everything was excellent! It has been a real pleasure for us to welcome you at Monsieur Jean and we hope to have the chance to welcome you again.Kind Regards, LucieFront Office ManagerMonsieur Jean

Dear Boon Chye,Thank you for taking the time to leave us a comment with such positive feedback!We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We hope to see you again!Monsieur Jean and his Team

Dear Kim,Thank you for taking the time to leave us a comment with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Monsieur Jean and his Team

Dear Amir,We very much appreciate and value your feedback and will share it with our team.We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We hope to see you again soon! Monsieur Jean and his Team

Dear Lisa, What a really nice comment! We thank you for sharing your feedback with us. Our entire team is doing everything possible to provide an exceptional service that reaches the high level of the deco of Monsieur Jean. This is why it is a real satisfaction for all of us to read your comment. We are glad that you purchased the towels set so you can bring a little bit of Monsieur Jean at home.We definitely hope to see you again soon!Kind Regards, LucieFront Office ManagerMonsieur Jean

Dear Jason,Thank you for taking the time to leave us a comment with such positive feedback!We can’t wait to offer you the same unique experience the next time you will visit our beautiful city. Monsieur Jean and his Team

Cher Claude,Merci d'avoir pris le temps de nous laisser votre avis sur votre séjour. Nous sommes heureux que vous ayez apprécié les déjeuners proposés par mon équipe et espérons vous recevoir à nouveau chez Monsieur Jean!Monsieur Jean et son équipe

Chère Christina,Merci d'avoir pris le temps de nous laisser un commentaire sur votre séjour. Nous sommes heureux de constater que vous ayez apprécié les différents services de Monsieur Jean!Au plaisir de vous accueillir à nouveau!Monsieur Jean et son équipe

Cher Carl,Mon équipe et moi-même tenons à vous remercier d'avoir pris le temps de nous laisser une si jolie note sur votre séjour parmis nous!Nous espérons avoir l'occasion de vous recevoir à nouveau dans notre belle ville de Québec.Monsieur Jean et son équipe

Dear Kristina,Thank you for taking the time to leave us a comment with such positive feedback! We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We look forward to welcoming you back soon! Monsieur Jean and his Team

Cher Colin,Merci d'avoir pris le temps de nous laisser un avis aussi favorable!Nous sommes heureux de constater que vous avez apprécié votre séjour et serons heureux de vous accueillir à nouveau chez Monsieur Jean.Monsieur Jean et son équipe

Dear Jay,Thank you for taking the time to leave us a comment with such positive feedback! Your feedback is a very important matter to us and we can assure you that your suggestions will be used to improve our services and offer a wonderful experience to each of our clients. We look forward to welcoming you back soon! Monsieur Jean and his Team

Dear Kiran,Thank you for taking the time to leave us a comment with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.Team Monsieur Jean

Cher Luc,Merci d’avoir pris le temps de nous laisser un retour aussi favorable. Mon équipe et moi-même vous remercions chaleureusement pour votre message. Nous sommes fiers de notre hôtel et de notre qualité de service et sommes ravis que vous ayez profité de votre séjour dans notre établissement. Monsieur Jean et son équipe

Dear Ambrose Yi Tat,We very much appreciate and value your feedback and will share it with our team. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Monsieur Jean and his Team

Dear Meaghan,Thank you for taking the time to leave us a comment with such positive feedback!We can’t wait to offer you the same unique experience the next time you will visit our beautiful city. Monsieur Jean and his team

Dear Jarbas,We very much appreciate and value your feedback and will share it with our team. We look forward to welcoming you back soon! Monsieur Jean and his Team

Dear Lisa,Thank you for taking the time to leave us a comment with such positive feedback! We can’t wait to offer you the same unique experience the next time you will visit our beautiful city. Monsieur Jean and his Team

Dear Andrew, First of all, we would like to thank you for giving us your feedback regarding your recent stay at Monsieur Jean.We are pleased to know you enjoyed your room. However, we are a bit surprised regarding the rest of your comment as it is pretty different from the usual comments we receive.Indeed, we do have a Cocktail Bar / Restaurant Le Bijou. It is open every morning for breakfast and open every evenings to relax with a drink and to share some food from our menu. We do have an ice machine on site which you can access any time, even without your room key. Our 4th floor is only made of guest rooms, which is why you couldn't access it as your room was on another floor.Our staff was pleased to assist you and to bring ice directly to your room. You can be sure that it has been a pleasure for all of us to have you here.Kind Regards, LucieFront Office ManagerMonsieur Jean

Cher Georges,Merci d’avoir pris le temps de nous laisser un retour aussi favorable. Nous espérons vous accueillir à nouveau chez Monsieur Jean pour un prochain séjour à Québec!Monsieur Jean et son équipe

Chère Zoe, Nous souhaitons vous remercier d'avoir pris le temps de nous donner une note qui est plus que positive ! Cela nous fait plaisir de savoir que vous avez apprécié votre séjour.Vous serez toujours la bienvenue chez Monsieur Jean.Bien cordialement, LucieCheffe de RéceptionMonsieur Jean

Chère Sonia, Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience chez Monsieur Jean et nous sommes enchantés de savoir que tout était parfait.Vous avez adoré votre séjour et soyez certaine que nous avons adoré vous recevoir !Nous espérons avoir la chance de vous revoir prochainement.Bien cordialement, LucieCheffe de RéceptionMonsieur Jean

Dear Laura, Thank you so much for taking the time to leave us a comment and share your feedback with us! We really appreciate it when our guests get to live the real experience Monsieur Jean and his team members offer! As mentioned during your stay, it was a real pleasure having you at the hotel the past week and I am really happy to see we were able to exceed your expectations! We look forward to having you again very soon in our beautiful Quebec City !Kind regards,

Dear Dixit, Thank you very much for you nice and positive feedback! It has been a real pleasure for all of us to welcome you here and it will always be a pleasure to welcome you back.Kind Regards, LucieFront Office ManagerMonsieur Jean

Chère Raquel, Nous vous remercions pour ce retour d'expérience très positif. Cela a été un plaisir de vous accueillir avec votre famille et votre choupette à quatre pattes! Cela sera un réel plaisir pour chacun de nous de vous accueillir de nouveau !Au plaisir,LucieCheffe de RéceptionMonsieur Jean

Cher Ibrahim,Merci d’avoir pris le temps de nous laisser un retour aussi favorable. Nous sommes fiers de notre hôtel et de notre qualité de service et sommes ravis que vous ayez profité de votre séjour dans notre établissement.On espère vous revoir bientôt!L'équipe Monsieur Jean

Chère Madame Pichette, Nous sommes ravis de savoir que vous avez apprécié le confort de nos chambres. Notre équipe en réception est disponible en tout temps et fait tout son possible pour trouver une solution a chaque problème soulevé. La réception a été à l'écoute de votre retour quant au bruit des constructions de la Ville de Québec. Toutefois, notre hôtel ne peut malheureusement pas offrir de compensation pour des événements qui sont hors de notre volonté et de notre contrôle. Nous sommes profondément navrés que les quarante minutes pendant lesquelles les constructions de la municipalité se sont déroulées aient eu un impact négatif sur votre séjour. Nous espérons avoir la chance de vous accueillir de nouveau prochainement afin que vous puissiez profiter d'une expérience plus à la hauteur de vos attentes.Bien cordialement, LucieCheffe de RéceptionMonsieur Jean

Dear Krystal,Thank you for taking the time to leave us a comment with such positive feedback! We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We look forward to welcoming you back soon!Team Monsieur Jean

Dear Pam,Thank you for taking the time to leave us a comment with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.Team Monsieur Jean

Dear Jing,Thank you for taking the time to leave us such nice feedback. We are really delighted to hear that you enjoyed your stay at Monsieur Jean. Our team is willing to do everything possible to answer all our guests preferences to ensure the best service experience to our clients. We can’t wait to offer you the same unique experience the next time you will visit our beautiful city. Team Monsieur Jean

Cher Benoit,Merci beaucoup pour ce beau commentaire. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour. Notre équipe est prête à tout pour répondre à tous les besoins de nos invités et offrir le meilleur service à notre clientèle.Nous sommes impatients de vous offrir la même expérience unique et mémorable la prochaine fois que vous serez en ville.L'équipe Monsieur Jean

Chère Isabelle,Merci beaucoup pour ce beau commentaire. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour. Notre équipe est prête à tout pour répondre à tous les besoins de nos invités et offrir le meilleur service à notre clientèle.Merci également de partager votre belle expérience!L'équipe Monsieur Jean

Cher Mike,Nous apprécions beaucoup votre retour positif et veillerons à le transmettre à notre équipe.Nous espérons vous revoir bientôt !L'équipe Monsieur Jean