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Beoordelingen van The Lofts Apartments

3.5 out of 5
The Lofts Apartments
61 Shotover Street, Queenstown

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 147 van 655 beoordelingen" "
Gastenscore: 8 - Goed. 237 van 655 beoordelingen" "
Gastenscore: 6 - Redelijk. 162 van 655 beoordelingen" "
Gastenscore: 4 - Matig. 70 van 655 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 39 van 655 beoordelingen" "

7,0/10

Netheid

7,0/10

Personeel en service

7,8/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jaap, Bilthoven

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel in middle of centre of Queenstown
Good hotel with good, well kept and clean rooms. Room had its own dishwasher, washing machine and dryer.
Reactie van Mangal Behal op 1 mei 2017
It is great to hear that you were able to take advantage of our central location and explored the City. We appreciate your feedback, it will assist us in improving our services for future guests. Please stay in touch with us and we look forward to welcoming you again in the future.

10/10 – Uitstekend

Paige

Positief: Netheid
1 nacht verbleven in april 2024

8/10 – Goed

Palmina

Reisde met familie
Positief: Netheid, voorzieningen
Central position. Easy access to all bars and restaurants
3 nachten verbleven in maart 2024

4/10 – Matig

Bonnie

Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Parking was difficult, carpet was covered with stains, mold in grout in showers, fans in both bathrooms didnt work, there was pealing paint in 1 bathroom and bedroom, we moved the couch slightly for easier tv viewing and there was garbage that was dated 11 days before our arrival, the dryer didnt work until we figured out how to reset it, the beds looked good untill the 2 sheets that were folded over the duvet came unfolded to reveal a filthy looking duvet with blood or blood stains on it! Could be a very nice place if it was given some attention. Nice view!
2 nachten verbleven in maart 2024

8/10 – Goed

Yan

Positief: Netheid
3 nachten verbleven in januari 2024

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid
Location was great, property was terrible. Dishes were dirty with the bread board still having crumbs on it, the apartment was full of dust, a random sock, clothes dryer that didn’t work and to top it off, our lounge room ceiling leaked when it rained. So much that half our floor was soaked.
5 nachten verbleven in januari 2024

8/10 – Goed

Meredith

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable start and so close to everything. Floors are very creaky though which wasn’t good at night as could hear the neighbours floor creaking loudly also.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, comfort kamer
Fantastic customer service
Room was large and comfortable but the bathroom was not as clean as it could have been. The reception staff were exceptional.
1 nacht verbleven in januari 2024

8/10 – Goed

Jennifer

Reisde met familie
Positief: Comfort kamer
Great value for the price in Queenstown
Very friendly staff who let us check in early, lots of space for our family to relax in. Great value for the price!
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Jodi

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our external sliding door would not lock. We told reception. Their solution, whilst we are out to dinner, leave a screw driver on the counter for us to fix it. The property remained unsecure. Upkeep of the property is poor. There was no parking unless you paid for it, but even then it wasn’t guaranteed. The only thing this place has going for it is its location.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Roomy apartment, surprisingly quiet given location close to busy streets of Queenstown. Things I didn’t like: the apartment was too hot , making it hard to sleep: no air conditioning, just heating. Parking was very limited, but given the location, once we’d returned our hire car, the location was fantastic. Two great Indian restaurants just across the road, and a short walk to the busy and beautiful foreshore of Queenstown.
1 nacht verbleven in december 2023

6/10 – Redelijk

Janet

Reisde met familie
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Suites are very spacious and we really appreciated being able to spread out across multiple rooms and be able to use the washing machine and kitchen that were in our apartment. The location is very convenient if you want to be right in Queenstown and the staff were extremely helpful and accommodating. On the downside, our apartment was well overdue for refurbishment.
4 nachten verbleven in november 2023

4/10 – Matig

donald

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property needs a complete overhaul. Location is good
1 nacht verbleven in november 2023

10/10 – Uitstekend

Melanie

Reisde met familie
Positief: Netheid, comfort kamer
We stayed in a 2 bedroom and it was so homey. Water pressure wasn’t the best in the shower but beds were comfy. Single bed in the loft had its electric blanket left on from previous customers which made the loft very hot. Walking distance to everything.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Iritana Hinetukua

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stay was great, staff were awesome. Came back in the evenings to fresh towels. Views from our balcony were amazing. Apartment had everything we needed (washer/dryer), Full appliance stocked kitchen, within a 3min walk to lake, bars, eateries.....basically town. Parking was in the back parking building but literally outside our back room door....easy.
3 nachten verbleven in november 2023

10/10 – Uitstekend

sarah

Positief: Netheid, comfort kamer
Great location
The front desk staff was friendly and helpful. We did not know that parking was paid, as it said free parking upon booking. The room was clean and we were provided many towels. The beds were comfortable. The view from our room was great. The best part of this place was definitely the location, right in the city center and walking distance to restaurants, attractions and parks.
4 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Rebecca

1 nacht verbleven in november 2023

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, comfort kamer
Attentive, clean and great location
Wonderful stay. Amazing location. Check in was friendly, efficient and welcoming. Room was larger and clean. There is a boil water notice for drinking but that is the whole area, not just this hotel. The building is made of wood and creeks a bit when the upstairs person walks around at night but certainly manageable. Would definitely stay again. Very attentive.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Dianne

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
within walking distance of everything. Clean, warm and comfortable Excellent staff
5 nachten verbleven in november 2023

10/10 – Uitstekend

Sarah

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Tania

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Alma Grace

1 nacht verbleven in oktober 2023

4/10 – Matig

Jeetendra

Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
The property had some major plumbing issues. The shower/toilet did not work as normal and were below average. We had to manage the stay for 4nights with these conditions.
4 nachten verbleven in oktober 2023

4/10 – Matig

Alan

Reisde met een groep
Positief: Netheid
Pay $20/day parking inside property!
Ridiculous, the guest was forced to pay $20/day for a parking within the motel property. Traveller chose a motel to stay because we have free parking within the motel property, but the Lofts Apartments ask we pay $20/day for a parking within the Motel’s property, for which we have to pay $40 for 2 nights staying. There are only 8 parking spaces, if you are lucky enough to have a vacant on arrival and are happy to pay for $20/day, you have to do all your activities by walking, because once you get your car out, the chance to get a vacant space on return is closed to zero. The off-street parking is only for 30 minutes and all time full. Worst still, this additional charge is not advertised on their website, hotels.com should clearly state this charge to let the traveller consider it before making the booking.
2 nachten verbleven in september 2023

8/10 – Goed

Nicole

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lovely stay
2 nachten verbleven in september 2023

8/10 – Goed

joseph

Positief: Netheid, comfort kamer
3 nachten verbleven in september 2023

10/10 – Uitstekend

peter

Zakenreiziger, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Great, affordable accommodation. We stayed in the 2-Bedroom unit and found it spacious and comfortable. Walking distance to the centre of town and a view of the lake from our room.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, comfort kamer
The staff is extremely helpful despite the reception is not open for 24-hours. Prior communication is recommended if you need to store luggage at the hotel in early morning. The view from the room is gorgeous and the overall stay is comfortable.
1 nacht verbleven in augustus 2023
Reactie van The Lofts Team op 25 aug 2023
Dear Valued Guest,It is great to hear that you had a wonderful stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

10/10 – Uitstekend

Daniel

Great value. Would definitely book again. Only complaint is the parking charge. Just integrate it or make it very clear on booking systems or don’t charge at all.
1 nacht verbleven in juli 2023
Reactie van The Lofts Team op 25 aug 2023
Dear Valued Guest,It is great to hear that you had a wonderful stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

8/10 – Goed

Jennifer

Reisde met familie
Positief: Netheid
Large 3bedroom apartment
3bedroom apartment was really big, beds could have been bit more comfortable but overall pretty good. 2 bathrooms was a bonus. Somewhat noisy for main bedroom in morning due to location close to road.
1 nacht verbleven in juli 2023
Reactie van The Lofts Team op 25 aug 2023
Dear Valued Guest,It is great to hear that you had a wonderful stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

10/10 – Uitstekend

Syd

1 nacht verbleven in juli 2023
Reactie van The Lofts Team op 25 aug 2023
Dear Valued Guest,It is great to hear that you had a wonderful stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

8/10 – Goed

Islam

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023

4/10 – Matig

John

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Close to town room not very clean rubbish in bin cups old and dirty dark no lights plenty of trip hazzards very noisy
1 nacht verbleven in juni 2023
Reactie van The Lofts Team op 20 jun 2023
Dear Valued Guest, Thank you for taking the time to write this review. Please accept my sincere apologies that your experience was less that top notch. All feedback is used in assisting us to improve future guests’ experiences through your observations. I would love to have you come back and give us another chance to prove that this is not usual for our hotel. I hope to have the pleasure in welcoming you back and serving you better. Warm Regards, The Lofts Team

6/10 – Redelijk

Chi Fai Paul

3 nachten verbleven in mei 2023
Reactie van The Lofts Team op 25 mei 2023
Dear Guest,Thank you for taking the time to review our hotel! All feedback is used in assisting us to improve future guests’ experiences. Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
駐車場
ホテルの駐車場は予約制との事で、裏にあるMan Street Parking を手配してくれました。専用のカードで出入りします。 駐車場の入り口は少し遠いように感じますが、人用の出入り口がホテルの2、3軒隣のビルに繋がっているので雨の日だった事もあり助かりました。
1 nacht verbleven in mei 2023
Reactie van Priya op 22 mei 2023
Dear Valued Guest, It is great to hear that you had a wonderful stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future! We hope you will come back and visit us soon! Warm regards, The Lofts Team

8/10 – Goed

Kwok

Positief: Netheid, staat van de accommodatie en faciliteiten
kitchenware are not enough... carpet looks like a bit dirty.
1 nacht verbleven in mei 2023
Reactie van The Lofts Team op 16 mei 2023
Dear Valued Guest,Thank you so much for your feedback. All feedback is used in assisting us to improve future guests’ experiences through your observations. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm Regards,The Lofts Team

8/10 – Goed

Weijia

Reisde met familie
Positief: Netheid
Good location
2 nachten verbleven in mei 2023
Reactie van Priya op 17 mei 2023
Dear Valued Guest, It is great to hear that you were able to take advantage of our central location and explored the town. Take care and I hope to welcome you back in the near future. Warm regards, The Lofts Team

8/10 – Goed

Maria

Positief: Netheid, staat van de accommodatie en faciliteiten
Staff were all friendly n wonderful
2 nachten verbleven in mei 2023
Reactie van The Lofts Team op 16 mei 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

6/10 – Redelijk

Dianne

Reisde met partner
Positief: Netheid
very welcoming very comfortable bed very warm on our arrival bathroom needs upgraded housekeeping: used towels etc need to be removed not left on the floor where we left them ,rubbish removed daily, TV needs to be seriously looked into
3 nachten verbleven in april 2023
Reactie van The Lofts Team op 17 mei 2023
Dear Valued Guest,Thank you so much for your feedback. All feedback is used in assisting us to improve future guests’ experiences through your observations. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm Regards,The Lofts Team

10/10 – Uitstekend

Shannon

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Awesome location, great facilities and staff were lovely :)
Reactie van The Lofts Team op 17 mei 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

6/10 – Redelijk

Pam

Great location
Apartment rather tired and in need of revamp but was in great location close proximity to town centre Room was comfortable with good heat pump and kitchenette Unfortunately due to age of building room was very noisy with floorboards creaking and sound of noise on stairs to “loft” in both apartment and next door every time someone walked in them was disturbing Staff were accommodating with early check in and luggage storage after check out
2 nachten verbleven in maart 2023
Reactie van The Lofts Team op 17 mei 2023
Dear Valued Guest,Thank you so much for your feedback. All feedback is used in assisting us to improve future guests’ experiences through your observations. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm Regards,The Lofts Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Location location
Fabulous location right in the centre of Queenstown. No hills to climb, shops directly across the road. We could pop in and out of our accomodation whenever we wanted a break or to take back parcels and go out again. Bus just down the road straight to airport. Warm rooms, large and spacious. Electric blankets too. Excellent towels. Couldn’t open our curtains during the day as workers could see straight in. Could do with a privacy screen outside.
5 nachten verbleven in maart 2023
Reactie van The Lofts Team op 17 mei 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

8/10 – Goed

Leola

1 nacht verbleven in maart 2023
Reactie van The Lofts Team op 17 mei 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

8/10 – Goed

Misato

Positief: Netheid
Easy access to bus stops and the city center. I had a comfortable stay because the bathroom and kitchen were clean.
2 nachten verbleven in maart 2023
Reactie van The Lofts Team op 17 mei 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

10/10 – Uitstekend

claudia

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Mitten in Queenstown direkt an der Hauptstraße gelegen ist es ein kleines Wunder, dass die Apartments trotzdem eine Oase der Ruhe sind. Super ausgestattet, modernes Bad, bequemes Bett, Küche mit vielen Kleinigkeiten. Und dabei bist du in einer Minute mitten im Getümmel an der Marina. Sensationell. Kann ich nur empfehlen!!
2 nachten verbleven in februari 2023
Reactie van Manoj op 10 mrt 2023
Thanks for your valuable comments

10/10 – Uitstekend

Yumi

2 nachten verbleven in februari 2023
Reactie van The Lofts Team op 17 mei 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

10/10 – Uitstekend

Mike

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic place to stay. Very comfortable and great location right on the lake
1 nacht verbleven in februari 2023
Reactie van Manoj op 10 mrt 2023
Thanks for your lovely stay and the feedback.

10/10 – Uitstekend

Zaiwei, Foothill Ranch

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is old style but very clean and comfortable. A female receptionist was very nice and communicative. Location is wonderful in the true center of Queenstown. Approach to everything is very convenient.
3 nachten verbleven in februari 2023
Reactie van Manoj op 10 mrt 2023
Thanks for your valuable reviews

10/10 – Uitstekend

Jessica

Reisde met een groep, Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The perfect location, so close to everything!
1 nacht verbleven in februari 2023
Reactie van Manoj op 10 mrt 2023
Thanks for your valuable stay and positive feedback hope in future we will be able to provide and maintain the best service to valuable guest.

8/10 – Goed

David

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2023