Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 621 van 1000 beoordelingen" "
10 - Uitstekend
621
Gastenscore: 8 - Goed. 286 van 1000 beoordelingen" "
8 - Goed
286
Gastenscore: 6 - Redelijk. 55 van 1000 beoordelingen" "
6 - Redelijk
55
Gastenscore: 4 - Matig. 24 van 1000 beoordelingen" "
4 - Matig
24
Gastenscore: 2 - Ontzettend slecht. 14 van 1000 beoordelingen" "
2 - Ontzettend slecht
14
9,4/10
Netheid
9,4/10
Personeel en service
9,0/10
Voorzieningen
9,2/10
Staat van de accommodatie en faciliteiten
8,8/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Rudy
Reisde met partner
21 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay, only flaw was there were youth teams staying the same time as us and you could hear them in the halls.
Rudy
2 nachten verbleven in april 2024
Reactie van Microtel Inn & Suites op 22 apr 2024
Hello Rudy, and thank you for taking time to share feedback about your stay. We are happy you enjoyed your time over all. Please know our property is popular with sports teams and youth groups over the weekend. We want all guests to have a great stay and encourage guests to make the front desk aware of any noise so that we can help calm the area.
10/10 – Uitstekend
Chelsea
Reisde met familie
21 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great room options and pool
Chelsea
1 nacht verbleven in maart 2024
Reactie van Microtel Inn & Suites op 21 apr 2024
Hi Chelsea, and thank you for the rating and review. We hope to welcome you back soon!
10/10 – Uitstekend
David
20 apr 2024
Always a great stay here.
David
1 nacht verbleven in april 2024
Reactie van Microtel Inn & Suites op 20 apr 2024
Hi David, thank you leaving feedback about your recent stay. We are thrilled you enjoy your time with us and look forward to your return.
10/10 – Uitstekend
Bobbi
Reisde met familie
14 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
Bobbi
1 nacht verbleven in april 2024
Reactie van Microtel Inn & Suites op 15 apr 2024
Hello Bobbi, Thank you for the kind review. We are happy that you felt your experience was a 5/5 and hope to see you back very soon!
4/10 – Matig
Monika
Reisde met familie
7 apr 2024
I had to call the front desk about a rowdy group in the room next to ours. They said they would call and come to check but nothing was done. I called at 10:30 and 12:30 and nothing changed. They were drinking and loud until 2am. So unfortunate. The beds were hard and breakfast was midiocre.
Monika
2 nachten verbleven in april 2024
Reactie van B op 8 apr 2024
Thank you so much for taking the time to reach out Monika, we deeply apologize for the disturbance you encountered while you stayed with us. the rowdiness and lack of control of the situation is not at all acceptable and on behalf of myself and my team we are sincere when we say that this situation does not best represent us, our hotel and what we stand for. if ever the decision is made to return with us please don't hesitate to reach out as we could discuss and rectify this situation together.
10/10 – Uitstekend
Kirby
5 apr 2024
Kirby
1 nacht verbleven in april 2024
Reactie van Cynthia Benard - Director of Guest Services op 25 apr 2024
Hi Kirby, and thank you for choosing to stay with us! we are excited to see that you rated us a 5/5, and we hope to see you again very soon!
10/10 – Uitstekend
Chelsey
Reisde met familie en kleine kinderen
30 mrt 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a wonderful time. The kids LOVED the pool and slide. Great breakfast as well.
Chelsey
1 nacht verbleven in maart 2024
Reactie van Cynthia Benard - Director of Guest Services op 1 apr 2024
Hello Chelsey, and thank you for leaving a review about your recent stay with us at the Microtel Inn and Suites by Wyndham Red Deer. We are THRILLED that your children loved the pool and waterslide. We hope to welcome you back to the hotel very soon!
10/10 – Uitstekend
Nolan
29 mrt 2024
Nolan
1 nacht verbleven in maart 2024
Reactie van Cynthia Benard - Director of Guest Services op 19 apr 2024
Hello Nolan, Thank you for taking the time provide a score on your stay. We love that you found your experience to be a 5/5 and hope to welcome you back soon!
2/10 – Ontzettend slecht
bhaskar
28 mrt 2024
bhaskar
3 nachten verbleven in maart 2024
Reactie van Cynthia Benard - Director of Guest Services op 19 apr 2024
Hello, we are sorry to learn that you were not completely satisfied with your stay. We hope to provide all guests with an exception experience. Please reach out so that we can gain more insight to your stay and provide resolution.
6/10 – Redelijk
Roberta
Reisde met familie en kleine kinderen
26 mrt 2024
Positief: Netheid, personeel en service en voorzieningen
I found the staff friendly and welcoming and also very accomodating. However, I didn't like that I had to ask for towels at the pool both times that I used it. The room was clean, but smaller than most other hotels - "microtel" means smaller and I didn't realize that when I booked it. The breakfast room was as accomodating as other hotels - still no gluten free. I appreciated that there is a full service lounge in the lobby. The front desk staff charged my credit card, despite my telling them that I would pay upon check out. I didn't appreciate that.
Roberta
1 nacht verbleven in maart 2024
Reactie van Cynthia Benard - Director of Guest Services op 27 mrt 2024
Hello Roberta, thank you for taking time to share feedback about your recent stay. It was a pleasure having you as our guest. I am happy to read that you found the staff to be friendly and welcoming. We apologize if at any time you had to request pool towels, our goal to make sure every area is well stocked so that guests have access to all amenities they may need. Please know for future stays, that we do offer gluten free items as apart of our buffet, such as fresh fruit/vegetables, meat and egg options, and gluten free bakery items. Also, the hotel does need to pre-authorize a payment upon arrival, but guests are welcome to change their method of payment at any time. We hope this encourages you to stay with us again, and we look forward to better serving you in the future.
10/10 – Uitstekend
Roberta
25 mrt 2024
Roberta
1 nacht verbleven in maart 2024
Reactie van Cynthia Benard - Director of Guest Services op 27 mrt 2024
Good afternoon Roberta, Thank you for the 5/5 rating!
8/10 – Goed
Monica
Reisde met familie, Reisde met familie en kleine kinderen
24 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My kids love the pool at this hotel.
Monica
1 nacht verbleven in maart 2024
Reactie van Cynthia Benard - Director of Guest Services op 27 mrt 2024
Good morning, thank you for your feedback. We are thrilled that your kids love the pool, and hope that you come back with them soon to enjoy it again!
10/10 – Uitstekend
Joseph
24 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Joseph
1 nacht verbleven in maart 2024
Reactie van Cynthia Benard - Director of Guest Services op 27 mrt 2024
Hello Joseph, and thank you for the 5/5 rating!
10/10 – Uitstekend
Ashley
Reisde met familie, Reisde met familie en kleine kinderen
13 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent breakfast!
Ashley
1 nacht verbleven in maart 2024
Reactie van Cynthia Benard - Director of Guest Services op 14 mrt 2024
Hi Ashely! Thank you for your comments about our breakfast service. We are thrilled that you enjoyed breakfast and welcome you back to enjoy it again soon!
8/10 – Goed
Neil
Zakenreiziger
3 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to get to on Gasoline alley.
Neil
1 nacht verbleven in februari 2024
Reactie van Cynthia Benard - Director of Guest Services op 5 mrt 2024
Hello Neil, We hope that you enjoyed every aspect of your stay. Thank you for sharing with others, that our location is easily accessible when exiting the high way. We hope to see you again soon!
8/10 – Goed
Carolyn
Reisde met partner
28 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very satisfactory except for loud fridge in room and both my son and I felt the sheets weren’t as soft or comfortable as they could be. Lots of dining choices close by. However when booking online, it was extremely misleading to show the prices in what I thought was Canadian -why would it be American in Canada- and in very tiny print at bottom tell you it’s US $. My cost went from 216 Cnd online to 292$ at check-in. Very unhappy with that misleading advertising!! I would not have chosen a hotel at that price point.
Carolyn
2 nachten verbleven in februari 2024
Reactie van Microtel Inn & Suites op 29 feb 2024
Hi Carolyn, and thank you for taking time to share about your most recent experience with Expedia and staying at our Hotel. We are thrilled that you were over all happy with your stay. We hope to have you stay again.
10/10 – Uitstekend
Maria
19 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff.
Maria
1 nacht verbleven in februari 2024
Reactie van Bailey op 21 feb 2024
Hi Maria, Thank you for taking time to leave feedback on your most recent stay. We are thrilled you found our staff friendly and cant wait to welcome you back to the hotel soon!
8/10 – Goed
Lance
Reisde met familie
4 feb 2024
Positief: Netheid, personeel en service
All in all a good stay. The property is getting a bit dated and could use some new mattresses.
Lance
1 nacht verbleven in februari 2024
Reactie van Microtel Inn & Suites op 5 feb 2024
Hello Lance, and thank you for your feedback. We rely on guest sharing their thoughts so that we can improve the hotel. We hope to have you come back again soon and look forward to your next review.
10/10 – Uitstekend
William
29 jan 2024
William
1 nacht verbleven in januari 2024
Reactie van Microtel Inn & Suites op 5 feb 2024
Hello William, and thank you for the 10/10 rating! it was amazing having you as our guest and we hope to see you again very soon!
10/10 – Uitstekend
Kristen
22 jan 2024
Kristen
1 nacht verbleven in januari 2024
Reactie van Microtel Inn & Suites op 12 feb 2024
Good morning Kristen, and thank you fore taking time to leave feedback about your stay. We are thrilled you found your time with us to be a 5/5 and we look forward to seeing you again!
4/10 – Matig
Kolbey
Reisde met familie
13 jan 2024
Negatief: Netheid
Long hair in pillow case and towels are like sandpaper .. heater was Noisey .. terrible beds .. coffee at breakfast was good
Kolbey
1 nacht verbleven in januari 2024
Reactie van Cynthia Benard - Director of Guest Services op 15 jan 2024
Good morning Kolbey, thank you for staying as our guest and for taking the time to leave feedback about our stay. I am saddened to read that you did not have a good experience and will be reviewing your feedback with our managers. In addition, I will be refunding the card on file for 20% as a gesture of hospitality and we hope to better serve you in the future.
10/10 – Uitstekend
MARISSA
Reisde met familie
1 jan 2024
Positief: Netheid, voorzieningen
The room was smaller than expected but that made it more cozy. The room was clean. So glad I chose this hotel. We will be back.
MARISSA
1 nacht verbleven in december 2023
Reactie van Cynthia Benard - Director of Guest Services op 11 jan 2024
Hello Marissa, and thank you for taking the time to share about your recent stay. We are thrilled that you will be back and look forward to seeing you again!
6/10 – Redelijk
Dawna
22 dec 2023
Dawna
1 nacht verbleven in december 2023
Reactie van Cynthia Benard - Director of Guest Services op 11 jan 2024
Hello Dawna, and thank you for staying with us. We hope to have you again as our guest in the future!
8/10 – Goed
Neil
Zakenreiziger
15 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Neil
1 nacht verbleven in december 2023
Reactie van Cynthia Benard - Director of Guest Services op 2 jan 2024
Hello Neil, and thank you for the 4/5 rating. We hope to welcome you back as our guest soon!
10/10 – Uitstekend
Matthew
8 dec 2023
Matthew
2 nachten verbleven in december 2023
Reactie van Cynthia Benard - Director of Guest Services op 2 jan 2024
Hi Matthew, and thank you for providing your stay with a 5/5 rating! We are thrilled you enjoyed your time with us and hope to welcome you back to the hotel soon!
10/10 – Uitstekend
Holly
Reisde met familie
13 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed the pool with its water slide, hot tub and swimming pool combination. Check-in was quick and straightforward. We got a room right beside the pool; which worked well with kids and a small pup. The breakfast had eggs, bacon, pancakes, yoghurt, breads, fruit and juice; simply delicious . We would stay again.
Holly
1 nacht verbleven in november 2023
Reactie van Cynthia - Director of Guest Services op 14 nov 2023
Hello Holly, and thank you for taking time to share feedback about your stay. We are thrilled to read that you enjoyed so many aspects, and we hope to welcome you and your family back soon.
8/10 – Goed
Delane
6 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Delane
2 nachten verbleven in november 2023
Reactie van Cynthia - Director of Guest Services op 9 nov 2023
Hello Delane, and thank you for taking time to rate your stay. We hope the next time you stay with us we can make it a 10/10!
10/10 – Uitstekend
Janice
5 nov 2023
Janice
1 nacht verbleven in november 2023
Reactie van Cynthia - Director of Guest Services op 7 nov 2023
Hello Janice, and thank you for staying as our guest. It was a pleasure having you and we hope to see you agains soon!
10/10 – Uitstekend
shelle
Reisde met een groep
5 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff. Will stay again.
shelle
2 nachten verbleven in november 2023
Reactie van Cynthia - Director of Guest Services op 6 nov 2023
Hello, and thank you for choosing to stay with us, and for taking the time to leave feedback about your experience. We hope to see you again soon!
10/10 – Uitstekend
Donna, Atlanta
25 okt 2023
Donna
4 nachten verbleven in oktober 2023
Reactie van Cynthia - Director of Guest Services op 14 nov 2023
Hello Donna, Thank you for the 5/5 rating! We hope to have you stay again.
2/10 – Ontzettend slecht
Kimberley
24 okt 2023
Kimberley
1 nacht verbleven in oktober 2023
Reactie van Cynthia - Director of Guest Services op 14 nov 2023
Hello Kimberley, Thank you for having stayed with us. Wea re sorry that you stay did not meet your expectations, and we hope to have the opportunity to better serve you in the future.
10/10 – Uitstekend
Margaret
20 okt 2023
Margaret
1 nacht verbleven in oktober 2023
Reactie van Cynthia - Director of Guest Services op 9 nov 2023
Hello Margaret, thank you for the 5/5 rating! I am thrilled that you enjoyed your stay and look forward to welcoming you back!
10/10 – Uitstekend
Arlene
11 okt 2023
Arlene
2 nachten verbleven in augustus 2023
Reactie van Cynthia - Director of Guest Services op 1 nov 2023
Hello Arlene, and thank you for rating your stay a 5/5! We hope to see you again soon!
8/10 – Goed
Victoria
10 okt 2023
Victoria
1 nacht verbleven in september 2023
Reactie van Cynthia - Director of Guest Services and Sales op 11 okt 2023
Hello Victoria, and thank you for taking time out of your day to rate your recent stay with us. I am happy to see we were an 8 out of 10, but we hope to see you return soon so that your next stay can be a 10/10!
8/10 – Goed
Eli
7 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
Eli
1 nacht verbleven in oktober 2023
Reactie van Cynthia - Director of Guest Services and Sales op 10 okt 2023
Hello Eli, and thank you for taking the time to share about your recent stay. We are happy that you enjoyed your stay and hope to see you again soon!
10/10 – Uitstekend
donald
Zakenreiziger
4 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean & Quiet. I'd recommend.
Clean, quiet and good condition generally. This location has a bar that was closed when I was there so it may not always be as quiet. Not much road noise. Breakfast seating is a little tight, but food was good. The room had a huge walk in shower with a chair, no tub. Easy road access. I'd use it again.
donald
1 nacht verbleven in oktober 2023
Reactie van Cynthia - Director of Guest Services op 5 okt 2023
Hello Donald, and thank you for taking the time to share about your recent stay! We are thrilled that you enjoyed your time with us and can't wait to welcome you back very soon.
10/10 – Uitstekend
Vijay
4 okt 2023
Vijay
1 nacht verbleven in oktober 2023
Reactie van Cynthia - Director of Guest Services op 24 okt 2023
Hello Vijay, and thank you for the 5/5 rating. Please come stay again soon!
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
3 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in september 2023
Reactie van Microtel Inn & Suites op 3 okt 2023
Hello, and thank you for rating us 10/10, we hope to see you again very soon!
10/10 – Uitstekend
Lorrie
3 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bed and pillows were really comfortable ! Shower could use a shelf to put your soap etc. Hair dryer just okay and TV did not have a guide. Staff at front desk came up to help and nope no guide. Googled on iPad. But excellent staff and breakfast in the morning. Wish they had a restaurant but one just across the parking lot. Super easy to get to. Close to Costco and shopping
Lorrie
1 nacht verbleven in oktober 2023
Reactie van Cynthia - Director of Guest Services op 4 okt 2023
Hello Lorrie, Thank you so much for taking time to share about your recent stay with us. We are thrilled you enjoyed so many parts of your stay nd value your feedback abou the TV guide. Please know for your next visit, we do have a Bar and Lounge that serves food in our lobby, The Bears Den. We hope to have you stay with us again.
10/10 – Uitstekend
Catherine
22 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk/check-in was prompt, courteous and very helpful. Restaurant suggestions provided were great. Room was clean, comfortable and quiet. Conveniently located close to major highway and ring road, restaurants and services.
Catherine
1 nacht verbleven in september 2023
Reactie van Microtel Inn & Suites op 24 sep 2023
Hello Catherine, and thank you for choosing to stay with us. We are thrilled to read that you enjoyed our location, staff and suggestions. We hope to have you stay with us again soon!
10/10 – Uitstekend
Kim
21 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thankful for the room equipped with a shower for people with disabilities.
Kim
1 nacht verbleven in september 2023
Reactie van Cynthia - Director of Guest Services op 28 sep 2023
Hello Kim, and thank you for taking time out of your day to share thoughts about your recent stay with us. We are thrilled that you found the shower to meet your needs.
8/10 – Goed
Bonny
19 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast area tight. Waited for food to be refilled.
Staff were great.
Bonny
1 nacht verbleven in september 2023
Reactie van Cynthia - Director of Guest Services op 19 sep 2023
Hello Bonny, and thank you for sharing about your recent stay with us. We are thrilled you found staff friendly, and value your feedback about the breakfast area. I will look to include your comments as we make changes in the future.
10/10 – Uitstekend
Martin
Reisde met partner
17 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
Martin
1 nacht verbleven in september 2023
Reactie van Cynthia - Director of Guest Services op 18 sep 2023
Good morning Martin, and thank you for taking time to rate your recent stay. I am thrilled you found our hotel to be a 5/5 and look forward to having you as our guest again.
10/10 – Uitstekend
Justin
15 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Justin
1 nacht verbleven in september 2023
Reactie van Cynthia - Director of Guest Services op 18 sep 2023
Hello Justin, and thank you for rating your recent stay. I am thrilled you found the hotel to be a 5/5 and hope to welcome you back again very soon.
10/10 – Uitstekend
Andres
15 sep 2023
Andres
1 nacht verbleven in september 2023
Reactie van Cynthia - Director of Guest Services op 5 okt 2023
Hello Andres, thank you for the 5/5 rating! We hope to see you again very soon!
8/10 – Goed
Iona
14 sep 2023
Great location
Iona
1 nacht verbleven in september 2023
Reactie van Cynthia - Director of Guest Services op 18 sep 2023
Hello Lona, and thank you for taking time out of your day to rate your stay with us. I am thrilled that you found the hotel be a 4/5 and I hope to have you back as our guest again.
10/10 – Uitstekend
Wayne
8 sep 2023
Wayne
1 nacht verbleven in september 2023
Reactie van Cynthia - Director of Guest Services op 28 sep 2023
Hello Wayne, and thank you for the 5/5 rating! We hope to have you stay with us again soon!
10/10 – Uitstekend
Elizabeth
Reisde met partner
6 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice comfortable and friendly place
Elizabeth
1 nacht verbleven in augustus 2023
Reactie van Cynthia - Director of Guest Services and Sales op 7 sep 2023
Good morning Elizabeth, and thank you for aking time to share about your recent stay. We are thrilled that you found your time with us to be and hope to welcome you back soon!
4/10 – Matig
Nicole Alison
Reisde met familie en kleine kinderen
6 sep 2023
Positief: Personeel en service, voorzieningen
Negatief: Netheid
This was the dirtiest hotel I have seen all week and it was one of the newest in the Red Deer area. The carpet was stained and stains on the towels and beds. The room smelled and didn’t feel fresh at all. Very small and tight. I was glad it was only one night, but the staff were friendly. We came early before checkin and the kids were able to use the pool.
Nicole Alison
1 nacht verbleven in augustus 2023
Reactie van Cynthia - Director of Guest Services and Sales op 6 sep 2023
Hello Nicole, and thank you for taking time to share about your recent stay with us. We are happy that you found our staff to be friendly, that we were able to accommodate your early arrivals so that your children could swim. We apologize if you found the hotel to not meet your expectations in other areas and will bring your comments when enhancing the guest experience. We hope to have the opportunity to better serve you in the future.
10/10 – Uitstekend
Gunther
6 sep 2023
Gunther
1 nacht verbleven in september 2023
Reactie van Cynthia - Director of Guest Services and Sales op 7 sep 2023
Hello, and thank you for taking time to rate your recent stay with us. We are thrilled you found your time as our guest to be a 10/10 and hope to see you again very soon!