Executive suite, 1 kingsize bed, niet-roken | Luxe beddengoed, pillowtop-bedden, individueel gemeubileerd, een bureau
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Beoordelingen van Ramada by Wyndham Red Deer Hotel and Suites

2.5 out of 5
Ramada by Wyndham Red Deer Hotel and Suites
6853 66 St, Red Deer, AB

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 279 van 879 beoordelingen" "
Gastenscore: 8 - Goed. 317 van 879 beoordelingen" "
Gastenscore: 6 - Redelijk. 134 van 879 beoordelingen" "
Gastenscore: 4 - Matig. 85 van 879 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 64 van 879 beoordelingen" "

7,8/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Mark

Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Facilities were not maintained and unsafe for kids, no hot tub. Room was small, smelled moldy and the shower was extremely short.
3 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Tasha

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Alvhen

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are so pleasant and happy, we had to come in early because my wife had to freshen up before the pictorial, and the staff went beyond to help us get a room. I appreciate that. kudos!!!! keep it up, definitely coming back to this place.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Kim

Positief: Staat van de accommodatie en faciliteiten
.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Lynn

Positief: Netheid, personeel en service en voorzieningen
It was perfect for my needs.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jacqueline, REGINA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Gagandeep

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
3 nachten verbleven in april 2024

4/10 – Matig

Jeffrey

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The bed shaking when the train went by was kind of strange. Hot tub was under repair. Small fitness room, rooms need some TLC/maintenence. Clean though. Also if you get a room facing east the curtains don't cover the heater, so when the heater blows then you get the morning sun. Staff was friendly and the breakfast buffet is served - which is unique.
3 nachten verbleven in april 2024

6/10 – Redelijk

Rachelle

Negatief: Personeel en service
No lobby area to gather for a team. TV in 2 rooms didn't work and weren’t resolved. Front desk staff was very combative when trying to figure out conference room bookings and charges. Not flexible with rental rates because we booked through Expedia even though we had 10 rooms. They did open breakfast early for us though.
2 nachten verbleven in april 2024

10/10 – Uitstekend

genevieve

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were the most friendly hotel staff I’ve encountered at any hotel!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Brandy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was easy to find. Lots to do around the hotel
1 nacht verbleven in april 2024

8/10 – Goed

John

Reisde met familie
Room very clean, staff friendly and helpful. Close to a lot of amenities.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Shawn

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I never got the name of the lady doing breakfast every morning, but she deserves a lot of credit. She was very nice and courteous. My wife and I had our 2 yr old son with us and she went above and beyond to make us and our son happy.
2 nachten verbleven in april 2024

6/10 – Redelijk

Michelle

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Service at this property was truly wonderful, but they are most definitely struggling, doing the best that they can with what they have been given. We booked a family suite, and it would have been okay of we had all young children, but the bunk bed had the cheapest thin mattresses we have ever experienced in a family suite, bad to the point that our oldest child could not sleep on the bunk and so my husband and I ended up sleeping 3 nights camping style, sharing the King (which was going to be our bit of luxury) with our 17 year old. The pool is small but servicable, and the kids had a blast, but the hot tub was not in service and a very unappealing sight (murky). Back doors to get to vehicles is wonderful idea, because parking is very tight, but doors are not helpful if the key cards don't work and once out you have to walk all the way around to get back in. The place desperately needs a refresh, but the price point also reflected that. The breakfast was exactly the same all 3 days, but it was very appealing, the dining room was clean, the staff were friendly and attentive, and actually served patrons rather than leaving it buffet style (the waffles were beautiful!). And the front desk staff were very welcoming. I gve it a 3 because of the staff, but would have given a 1 if I were rating just for the place itself. Will we return? Not with the kids, and unless the trip were a necessity and no other options were available likely not.
3 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Kail

Negatief: Personeel en service
No hot water manger was very rude no help we request a free night stay
1 nacht verbleven in april 2024

4/10 – Matig

MARGARET

Positief: Personeel en service
When I checked in and went to my room my TV was not working, no sound. After waiting more than a 1/2 hour for someone to come look and then work on it to no avail I asked for a different room. The clerk wasn't overly willing to do that even though he should have been the one saying we will move you. No assistance to move my items. Second room there were still issues with the TV there. Atleast I could get sound but had to control it from the TV as the remote did not work for that function. Key cards were hit and miss if they would work. The water temperature for the shower was cooler than I bathe my grandchildren in even though you could get hot water at the sink. Hot tub hasn't been working for months but that wasn't stated on the website. The best part of the stay was the woman serving breakfast. The food was good and she was very friendly and accommodating.
2 nachten verbleven in april 2024

8/10 – Goed

Didier

Positief: Netheid
1 nacht verbleven in april 2024

8/10 – Goed

Joanne

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Older hotel, smaller rooms, but a decent enough place - would stay again. Only unfavourable thing was the breakfast- it is served to you. We were there with a team and as well there was another team staying. Lineup in the morning was long to get breakfast. I have stayed in many hotels and never experienced this. If the goal is to keep costs down - we did spend around $4200 for two nights - what’s an extra banana?
2 nachten verbleven in april 2024

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Angie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The family suite was spacious and the pool kept the kids busy
2 nachten verbleven in maart 2024

6/10 – Redelijk

Brandi

Zakenreiziger, Reisde met huisdieren
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Hot tub wasn’t working the whole time I was there, fitness room is a treadmill, bench, cable system and dumbbells. Small and cramped. Best part was the breakfast in the morning! The ladies who serve it are friendly and make you feel welcome and comfortable.
4 nachten verbleven in maart 2024

4/10 – Matig

Angela

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel overall was just not clean. My kids 10 and 12 didn't even want to sit on the beds. It was one of those places where you look at the carpet and think I will never take my shoes off to walk to the bathroom. That said, we have never dealt with such friendly staff. They were accommodating and helpful and where trying to make our stay as comfortable as possible.
2 nachten verbleven in maart 2024

8/10 – Goed

Deborah, Edmonton

1 nacht verbleven in maart 2024

6/10 – Redelijk

Sarah

Negatief: Netheid
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Kiran

1 nacht verbleven in maart 2024

4/10 – Matig

casey

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It’s a 2 out 5 property
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Todd

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

6/10 – Redelijk

Ashley

1 nacht verbleven in maart 2024

6/10 – Redelijk

Kristle

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The first room we were given the toilet wouldn’t flush. The bathrooms need to be renovated as they look terrible. The second room given our tv wouldn’t work. Thankfully, the guy from the front desk came to help and got it working. I will not be staying here again as I was disappointed as the hotel was old and a little run down. The fridge and microwave in the room look terrible.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Richard

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Yiqun

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Good but bed is not comfortable.

6/10 – Redelijk

Qiuni

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
It’s vey noisy. The building is old. But it’s still an cost effective place
1 nacht verbleven in maart 2024

10/10 – Uitstekend

April

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, nice staff.
1 nacht verbleven in maart 2024

8/10 – Goed

Zaray

2 nachten verbleven in maart 2024

8/10 – Goed

Benjamin

1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Rodney

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The worst hotel ever stayed at. Arrived to staff who were totally unprofessional. The room was so cold when we arrived it took over 6 hours to warm up. All the food we brought froze in the refrigerator. Lights didn’t work. Had to fix the toilet. Was woke at 130 am to a fire alarm that went on close to 30 minutes. Crack head entered hotel and pulled the alarm. No late night security at the doors to control who enters. No apologies or mention of the inconvenience to being woke up by the alarm upon checkout. For $160 a night don’t waste your time. I wouldn’t stay there for $80 a night. Total lack of management is totally evident at this hotel.
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Steven

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We checked in to find our room uncleaned since the previous guests. When we informed the front desk, they told us that they didn't have cleaning staff, so the would need to put us in a more expensive room and we would need to pay more. After arguing with the front desk, they called their manager to get someone to clean the room with a 2 hour delay. All rooms are very aged, lights not working, carpets are dirty, toilet didn't flush. We found that someone had covered over a smoke detector, most likely so that they could smoke in their room. There were two very friendly ladies that served breakfast, but they did that so that they could limit the portion size and it caused a lineup for breakfast. They did give us a discount for our trouble, but I definitely will not be staying at this hotel ever again.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Greg

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Austin

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Went here for a quick getaway with the kids and chose this place because of the pool and hot tub. When we got there hot tub was out of order, pool was ice cold.. went back to room after pool to get the kids in the shower to warm up and there was no hot water. Sheets were stained as were the towels. When I brought up the hot water issue in the morning they said "oh sorry to hear". Sadly wont be staying here again.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Tyler

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Justin

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pick somewhere else to stay, anywhere else.
Truly awful stay. They advertise a hot tub but it’s been out of service for over a year, the advertise a pool but it’s 25c which if you know anything pools is very cold. If you talk to the front desk about it they argue with you and then finally just ignore you. Do not stay at this dirty, dated, dishonest hotel.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Paula

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Kathleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place!
1 nacht verbleven in februari 2024

4/10 – Matig

Lonny

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

8/10 – Goed

Bill

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good stay
2 nachten verbleven in januari 2024

8/10 – Goed

Diane

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff convenient location breakfast eggs that tasted like eggs!
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Marc

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
would stay here again
2 nachten verbleven in januari 2024

4/10 – Matig

Jenny Lea

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The hotel room was clean. It was had a gross musty smell that was covered with my Saje Difusser. Fairly outdated. The hallways reeked like cigarettes and weed. Didn’t have any interaction with staff, other than dropping off the room keys. Will probably look elsewhere for my next trip to Red Deer

2/10 – Ontzettend slecht

Joseph

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
So I booked this room for my daughter’s tournament as the entire team was staying here. My husband had a heart attack at 10:30 am the day before and we were unable to make it. They would not refund even given the circumstances…… shame on you.
1 nacht verbleven in januari 2024
Reactie van Vimal op 15 jan 2024
I'm sorry to hear about your husband and wish him a speedy recovery. There are circumstances beyond our control and RAMADA Red Deer has never refused refunds in these types of situation. Please reach out to the hotel and we will look into this immediately. Unfortunately, I am out of the country and you will have to deal with one of my team members. Wishing you well.Thank you, GM

6/10 – Redelijk

Dinene

The property is very old and smells like the inside of an ash tray. Would not stay there afain.
1 nacht verbleven in december 2023