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'The main reason I gave lower ratings on some of the survey questions was due to an issue during check-in. I had already been charged by the Vrbo host, but when I arrived at Stonewall Resort, I was told there was no card on file and that I would need to pay again. It appeared that Stonewall needed to process payment through the host rather than charge me directly.I tried explaining to the Stonewall staff that a third party was handling the payment, but they were unable to verify or locate that...