Exterieur

Beoordelingen van Courtyard by Marriott Rochester Mayo Clinic Area/Saint Marys

3 out of 5

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 385 van 616 beoordelingen" "
Gastenscore: 8 - Goed. 176 van 616 beoordelingen" "
Gastenscore: 6 - Redelijk. 33 van 616 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 616 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 616 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Heather

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great room, comfy beds, great staff.
1 nacht verbleven in mei 2024

8/10 – Goed

Drew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A nice hotel at a reasonable rate. Our three night stay was very pleasant.
3 nachten verbleven in mei 2024

8/10 – Goed

Abdirashid G., Saint Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Access and cleanliness. Good staff
1 nacht verbleven in mei 2024

8/10 – Goed

Sandra

Positief: Personeel en service
Love the location when it comes to appointments at the Mayo. It was great to have the underground hallway during a rainy stay! There are tons of shops and restaurants in the area. I would definitely return stay here again.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Harold Noe,

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient if at Mayo
1 nacht verbleven in april 2024

8/10 – Goed

Ralph

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very helpful with information about shuttle transportation to the Mayo clinic. They were quick to ask if we had questions and very friendly and knowledgeable.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Daryl

Zakenreiziger, Reisde met familie
Positief: Voorzieningen
EASY access! Excellent eating sites. VERY FRIENDLY staff. Very accommodating. Parking adjacent to hotel. Property needs cosmetic repairs.
3 nachten verbleven in april 2024

6/10 – Redelijk

Stef

Zakenreiziger, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Nice place but the few times I talked to the front desk it was always short and rude and then changed the tone with the person before and after me. Not nice. I also didn’t park in the parking lot and still got charged. Oh well
2 nachten verbleven in april 2024

10/10 – Uitstekend

susan

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to mayo clinic for our sppt.
1 nacht verbleven in april 2024

8/10 – Goed

Marie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not enough lighting. A comfortable small couch for sitting. But there should be a floor lamp for reading. When it’s dark outside there is no way you can sit in comfort to read. Room was neat and clean but too crowded. Rooms were actually pretty small. Probably built that way to make room for more rooms in building.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Katherine

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenience of walking across the street to St Mary’s.
1 nacht verbleven in maart 2024

6/10 – Redelijk

Amy

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was clean. The bar staff were excellent. Housekeeping came knocking on our door at 8:15 am , to see if we were still there. Thought that was odd.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Jonas Cordeiro da

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Angie

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We liked it
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Ginny

1 nacht verbleven in februari 2024

8/10 – Goed

Keetloude, Lakeville

2 nachten verbleven in februari 2024

10/10 – Uitstekend

Megan

1 nacht verbleven in februari 2024
Reactie van Emily op 13 feb 2024
Good afternoon, Megan! Thank you so much for taking the time to review your stay. We appreciate the recognition and hope to welcome you back again soon!

10/10 – Uitstekend

Lisa

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Angie

Great service
1 nacht verbleven in januari 2024
Reactie van Emily op 29 jan 2024
Thank you for your kind words! We're thrilled to hear that you had a great experience with our service. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful stay.

6/10 – Redelijk

Andrew, Saint Cloud

Positief: Netheid
Negatief: Personeel en service
2 nachten verbleven in januari 2024
Reactie van Emily op 25 jan 2024
Thank you for sharing your feedback with us. We appreciate your input and would love to learn more about your experience to better understand how we can improve. If you have any specific concerns or suggestions, please feel free to reach out. We value your opinion and hope to have the opportunity to enhance your experience in the future.

10/10 – Uitstekend

Jana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice comfortable stay!
Very nice property. Just across the street from St Mary’s Hospital. Excellent location!
2 nachten verbleven in januari 2024
Reactie van Emily op 25 jan 2024
Thank you for the fantastic review and for choosing to stay with us! We're thrilled to hear that you found our property very nice and enjoyed the excellent location, especially being so close to St. Mary's Hospital. Your positive feedback means a lot to us, and we hope to welcome you back for another wonderful stay in the future.

10/10 – Uitstekend

Ronald, Bailey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Emily op 15 jan 2024
Your positive feedback is appreciated. We hope to have the pleasure of hosting you again in the future.

8/10 – Goed

jean

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall, a nice stay. I was here for medical reasons, as Mayo is right across from the hotel. $15/night parking added on to an already pricey room affected my rating. The in-house restaurant’s food did not warrant the price you pay. I will be in town up to 22 stays in the next 2 years. I doubt that I will return.
2 nachten verbleven in januari 2024
Reactie van Emily op 15 jan 2024
Thank you for sharing your feedback with us. We're glad to hear you had a nice stay, especially considering your medical reasons for visiting. We apologize for any inconvenience caused by the parking fee and understand the impact on your overall experience. We appreciate your comments on the restaurant, and we'll certainly take them into consideration for future improvements. We value your patronage and hope to have the opportunity to welcome you back in the future.

10/10 – Uitstekend

Sharon

10 nachten verbleven in december 2023
Reactie van Emily op 15 jan 2024
Thank you for the positive rating! We're pleased to know you had a positive experience during your stay.

2/10 – Ontzettend slecht

David

Zakenreiziger, Reisde met partner
The room as great but the WIFI wasn’t working. Plus the websites are so bad, there are no phone numbers or addresses listed so we went to wrong hotel. Our room was at the end of the hall which was horrible for me because of my hip and leg. The hotel and rooms were lovely and staff was good. Put your phone and address prominently on website!!! It’s miserable not being able to speak to a live person when you’re n a strange city, it’s dark, you’re tired and your spouse is cranky.
2 nachten verbleven in december 2023
Reactie van Emily op 26 dec 2023
Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed the room and found our hotel, rooms, and staff lovely. However, we sincerely apologize for the inconvenience you experienced with the WIFI and the challenges with our website. Your comments are valuable, and we'll certainly look into improving the website's information visibility. We understand the importance of accessibility, especially in unfamiliar surroundings. We appreciate your understanding and hope to have the opportunity to provide a smoother experience for you in the future.

10/10 – Uitstekend

Daryl

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Many shops in close proximity. Hotel's "Saints" dining room and "Bistro" breakfast were EXCELLENT!!! Great food, reasonably priced, and VERY ACCOMMODATING staff! Rooms show some wear, need updating in near future.
3 nachten verbleven in december 2023
Reactie van Emily op 26 dec 2023
Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the convenience of nearby shops and had an excellent dining experience at our "Saints" dining room and "Bistro" breakfast. Your compliments on the food, pricing, and the accommodating staff are truly appreciated.We appreciate your feedback on the rooms, and we take it to heart. We're actively working on plans for updates to ensure a more comfortable stay for our guests. Your insights are valuable, and we look forward to welcoming you back to experience the improvements.

10/10 – Uitstekend

Diana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Emily op 26 dec 2023
Thanks for the awesome review Diana! We love seeing that you enjoyed your stay and look forward to welcoming you back soon.

10/10 – Uitstekend

Guillermina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was a fabulous days is Rochester
2 nachten verbleven in december 2023
Reactie van Emily op 26 dec 2023
Thank you for the wonderful review! We're happy to read that you enjoyed your day in Rochester, it truly is a wonderful city!

10/10 – Uitstekend

Heather

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice rooms in convenient location. Paying to park was a negative but that's it.
1 nacht verbleven in december 2023
Reactie van Emily op 26 dec 2023
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our rooms nice and enjoyed our convenient location. We appreciate your feedback regarding the parking fee, and we'll certainly take it into consideration as we strive to enhance our guest experience. We hope to welcome you back for another enjoyable stay in the future.

10/10 – Uitstekend

Patti

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice motel! I was a little disappointed at the liquid soap/shampoo/conditioner being way above the tub and was not reachable from the tub.
2 nachten verbleven in december 2023
Reactie van Emily op 26 dec 2023
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay. We appreciate your input regarding the placement of the liquid soap/shampoo/conditioner and will certainly take this into consideration for future improvements. Your comfort is important to us, and we look forward to welcoming you back for another great experience.

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We enjoyed our stay
The room was very comfortable and clean, the atmosphere was relaxing and quiet.
2 nachten verbleven in november 2023
Reactie van Emily op 26 dec 2023
Thank you for sharing your positive experience! We're thrilled to hear that you found our room comfortable and clean, and that the atmosphere was relaxing and quiet. Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service
2 nachten verbleven in november 2023
Reactie van Emily op 26 dec 2023
Thank you for taking the time to leave a positive review. We're delighted that you had a pleasant stay with us.

10/10 – Uitstekend

Rebecca

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Emily op 26 dec 2023
We're grateful for your positive review! It's fantastic to hear that you had a good time at our hotel.

10/10 – Uitstekend

Bonnie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Emily op 26 dec 2023
Your positive feedback is appreciated. We hope to have the pleasure of hosting you again in the future.

8/10 – Goed

Roberta

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room still has very uncomfortable chairs. When I stayed 2 years ago I mentioned this. The manager said they were going to replace them soon, so disappointed they were the same uncomfortable chairs
1 nacht verbleven in november 2023
Reactie van Emily op 26 dec 2023
Thank you for your feedback and for returning to our hotel. We appreciate your loyalty and regret that you found the chairs uncomfortable once again. We sincerely apologize for any inconvenience caused, and we want to assure you that we take your comments seriously. We'll address this matter promptly and strive to make the necessary improvements. We value your input and hope to have the opportunity to provide a more comfortable experience during your next stay.

6/10 – Redelijk

Emily

Positief: Netheid, personeel en service
6 nachten verbleven in november 2023
Reactie van Emily op 26 dec 2023
Thank you for taking the time to leave a review. We appreciate your feedback and would love to learn more about your experience to better understand how we can improve. Please feel free to reach out to us directly so we can address any concerns you may have.

8/10 – Goed

Jenn

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
The hotel is nice. The staff was friendly and helpful.
2 nachten verbleven in oktober 2023
Reactie van Emily op 26 dec 2023
Thank you for your positive feedback! We're delighted to hear that you found our hotel nice and our staff friendly and helpful. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.

8/10 – Goed

Mark

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

8/10 – Goed

michael

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
asked if had a swimming pool, when we got there it was closed and it was the choice of hotels. very disappointed
3 nachten verbleven in september 2023

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

CHAR

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Denise

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Person checking us in was so very helpful and kind. I would stay at this place many times over and would always recommend this location as an excellent place to stay.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Barbara

2 nachten verbleven in oktober 2023
Reactie van Emily op 26 dec 2023
Thank you for the positive feedback! We're thrilled to hear that you had a great experience during your stay with us.

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Gerald, Garner

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Pamela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect place to stay
Wonderful check-in staff!! The room was so beautiful, clean, and so very close to St. Mary’s hospital.
1 nacht verbleven in september 2023

8/10 – Goed

Gary

1 nacht verbleven in september 2023

10/10 – Uitstekend

Kate

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Would hughly recommend
1 nacht verbleven in september 2023

10/10 – Uitstekend

Nora, Roscoe

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I desperately needed sleep and was allowed an early check in. I had a comfortable king bed in a quiet spot and eventually slept 11 hours straight. Thank you very much!
1 nacht verbleven in september 2023