Kastelen in Ruanda

"Excellent experience! Super friendly staff, good food, good cocktails in the bars, nice vibe in the neighbourhood and cool building. The only negative I can think of is that the doors don't have any rubber/foam insulation, so every time a room or hallway door closes, it makes a lot of noise at night."

"They charged me an amount by my visacard for spendings during our stay. They promissed us to refund the rest of the amount the ones that we didn’t spend. But unfortunately they did not do that. Very unprofessional."