Receptie

Beoordelingen van Best Western Alamo Suites

2.5 out of 5
Best Western Alamo Suites
1002 S Laredo St, San Antonio, TX

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 469 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 326 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 117 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 42 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 46 van 1000 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jacobus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Plastic vervuiling
Het hotel was prima alleen begrijp ik niet dat men zoveel plastic troep gebruikt Bij het ontbijt bordjes bestek bekers dat is echt slecht voor het milieu
2 nachten verbleven in mei 2023
Reactie van Manager op 20 mei 2023
Hello Jacobus,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 – Uitstekend

Albert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For me close enough to walk to market square but kind off sketchy walking back at night just be aware of ur surroundings
2 nachten verbleven in april 2024
Reactie van Manager op 26 apr 2024
Hello Albert,We appreciate your feedback and are glad to hear you found our hotel's location convenient. Please always prioritize safety and be vigilant while exploring the area. Your well-being is important to us, and we encourage guests to remain cautious when out and about, especially after dark.

4/10 – Matig

Idania

Reisde met partner
Negatief: Personeel en service
They asked me for an extra 50 dollars as a deposit, something that had never happened to me, at reception, the treatment was terrible, they did not give me proof of payment
1 nacht verbleven in april 2024
Reactie van Manager op 23 apr 2024
Hello Idania, We apologize for the inconvenience you experienced during your stay. Our deposit policy is standard in the industry and helps ensure the maintenance of our facilities. Rest assured, we value your feedback and will address the issue with our team to improve our service. It is recommended to contact management directly for any payment-related concerns.

6/10 – Redelijk

Lisa, Blue Moud

Zakenreiziger
Negatief: Personeel en service
Gal who checked me is wasn’t at the front desk for about 15 minutes. She was rude. I had to ask about the gym, breakfast, if there were ice machines and water. Then when she answered it was so quiet I had to ask her to repeat what she said, then she repeated a bit louder and with attitude. Every time I left, to get dinner etc there were 3 employees right outside the door smoking. So I then had to walk thru their smoke to get to my car. The area is unsafe, homeless people, stray dogs and cats running around. Felt very unsafe. Only good thing was the room was clean
2 nachten verbleven in april 2024
Reactie van Manager op 20 apr 2024
Hello Lisa,We appreciate your feedback regarding your recent stay, and we're sorry to hear that you didn't have an entirely positive experience. We strive to ensure all our guests feel welcome and safe during their stay. Our team is constantly working to improve all aspects of our guest experience, and we will address the concerns you've raised internally. Thank you for mentioning the cleanliness of your room; we're glad that met your expectations.

10/10 – Uitstekend

Tiffany

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an older hotel, but they have updated. The rooms are large and spacious, beds are comfortable. Breakfast was good, the woman who worked the breakfast area was awesome, she kept it stalked and things moving. The pool and hot tub were great. It is in an older neighborhood that is beginning to slowly be revised, but we felt safe. I was traveling with my husband and 4 teenagers and we all had plenty of space. I would stay here again
2 nachten verbleven in april 2024
Reactie van Manager op 16 apr 2024
Hello Tiffany,We are pleased to hear that you enjoyed the spacious rooms, comfortable beds, and the service provided by our breakfast staff. Our team works hard to ensure a positive experience for all guests. It's wonderful to hear that you felt safe and enjoyed the amenities like the pool and hot tub. We appreciate your feedback and hope to welcome you back on your next visit.

8/10 – Goed

Michel

Positief: Netheid, personeel en service
The clerk at the desk went out of his way To make me feel welcome and address a couple of small issues.
1 nacht verbleven in april 2024
Reactie van Manager op 17 apr 2024
Hello Michel,We appreciate your feedback on our attentive staff and the efforts made to address any concerns you had during your stay. Our team strives to ensure all guests feel valued and comfortable. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

8/10 – Goed

Maria del Carmen, Lima

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Manager op 17 apr 2024
Hello Maria del Carmen, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 – Goed

Lian

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
isolated location
2 nachten verbleven in april 2024
Reactie van Manager op 15 apr 2024
Hello Lian,We regret to hear about your feelings towards our location. We appreciate all feedback as it helps us to continually improve our services. Our serene location is often praised for offering a peaceful retreat from the hustle and bustle of city life. We hope you were able to relax and unwind during your stay with us.

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked it. Very nice and friendly.
1 nacht verbleven in april 2024
Reactie van Manager op 14 apr 2024
Hello Barbara,We're thrilled to hear you enjoyed your stay with us and found our staff to be friendly. Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another great experience at our hotel.

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place was excellent. Our room (which had the second bed in a loft upstairs) was fantastic, breakfast was great, location awesome, and staff friendly.
5 nachten verbleven in maart 2024
Reactie van Manager op 5 apr 2024
Hello Kelly,We are thrilled to hear that you enjoyed your stay with us, especially the unique loft room design, delicious breakfast options, convenient location, and our friendly staff. Your positive feedback is greatly appreciated and we hope to welcome you back for another fantastic experience in the future.

10/10 – Uitstekend

Ernesto García

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo muy bien
3 nachten verbleven in maart 2024
Reactie van Manager op 31 mrt 2024
Hello Ernesto García,Nos alegra saber que tu experiencia fue positiva. ¡Esperamos tener el placer de recibirte nuevamente en el futuro!

4/10 – Matig

Alejandro

2 nachten verbleven in maart 2024
Reactie van Manager op 22 mrt 2024
Hello Alejandro, We appreciate you taking the time to review your recent stay. Feel free to contact us directly to discuss any concerns you may have had during your stay, as we are committed to providing a positive experience for all our guests. We hope to have the opportunity to welcome you back in the future.

10/10 – Uitstekend

Oswaldo

Reisde met familie
Positief: Netheid, voorzieningen
Everything was perfect
1 nacht verbleven in maart 2024
Reactie van Manager op 20 mrt 2024
Hello Oswaldo,We are delighted to hear that you had a perfect experience at our hotel. Your feedback is valuable to us, and we appreciate your glowing review. If you have any further comments or suggestions, please feel free to reach out to us. Your satisfaction is our top priority.

2/10 – Ontzettend slecht

Nicole

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not one to complain much. However. For $200, I do expect the air conditioning to work. We had a miserable night. There was a door to a balcony, however in downtown San Antonio, we didn’t feel safe enough to sleep with it open, and the alley directly behind us was super scary. All would have even been okay after the horrible night. Yet, when returning key cards to check out, I let her know the air didn’t work, to which the response was a blank look. I have been around customer service most of my life. I believe if staff isn't made aware of an issue it can’t be fixed. But rude is never acceptable.
1 nacht verbleven in maart 2024
Reactie van Manager op 14 mrt 2024
Hello Nicole, I'm sorry to hear about your experience with the air conditioning and the lack of a sense of security during your stay. Your feedback about our staff's response is greatly appreciated, as we strive to provide exceptional service. We will ensure your comments are shared with the appropriate team members for improvement. Thank you for bringing these matters to our attention.

10/10 – Uitstekend

Jocelynn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for the family
1 nacht verbleven in maart 2024
Reactie van Manager op 15 mrt 2024
Hello Jocelynn,We're delighted to hear that you found our hotel suitable for your family stay. Thank you for choosing us for your accommodation needs. We look forward to welcoming you back in the future!

10/10 – Uitstekend

Julio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a perfect budget stay in downtown.
1 nacht verbleven in maart 2024
Reactie van Manager op 15 mrt 2024
Hello Julio,We're delighted to hear you enjoyed your budget stay in downtown! Your feedback is greatly appreciated, and we hope to welcome you back for another wonderful experience in the future.

8/10 – Goed

Susana

1 nacht verbleven in maart 2024
Reactie van Manager op 3 apr 2024
Hello Susana, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 – Goed

Laura

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The property was great, clean and loved the indoor pool and hot tub. The girl with bangs at the front desk had the worst service. She did not care and had a tone . I understand people have bad days and I did my best to be pleasant because I’m on vacation. However don’t be rude when your job is front desk. Your the first impression to the hotel.
1 nacht verbleven in maart 2024
Reactie van Manager op 14 mrt 2024
Hello Laura, We're pleased to hear you enjoyed our property amenities like the indoor pool and hot tub. Please know that we strive for exceptional service from all staff members and will address your feedback with the team. Thank you for bringing this to our attention.

10/10 – Uitstekend

Phillip

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyable stay
1 nacht verbleven in maart 2024
Reactie van Manager op 7 mrt 2024
Hello Phillip,We are delighted to hear that you enjoyed your stay with us. Your feedback is greatly appreciated, and we hope to welcome you back in the future.

10/10 – Uitstekend

Nabil

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean but it is located bit far from river walk away from city.
1 nacht verbleven in maart 2024
Reactie van Manager op 5 mrt 2024
Hello Nabil,We appreciate your feedback on the cleanliness of our hotel. While we are not located directly by the river walk, we hope our peaceful setting provided a relaxing stay for you. Thank you for choosing to stay with us and we look forward to welcoming you back in the future.

8/10 – Goed

Gregory

1 nacht verbleven in februari 2024
Reactie van Manager op 24 mrt 2024
Hello Gregory,We are delighted to hear that you had a pleasant stay with us. Should you have any additional feedback to share, please feel free to reach out to us. We hope to welcome you back soon for another enjoyable experience!

10/10 – Uitstekend

Kristina, Merritt

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great place to stay for our little getaway. The front desk hospitality agents, both night time and day time, were wonderfully accommodating and pleasant. The breakfast lady was lovely and helpful. The location of the hotel made it easy to hop onto the Riverwalk a block away, and wander all the way into the downtown core. So amazing to be able to walk all the way! Post office was a block away, making it possible to post something home that wouldn't have worked on the airplane. Parking area was well lit, which made it feel much nicer coming in and out at night. Breakfast was so good, it had us going to bed at night dreaming of the waffles and eggs we'd get to have the next morning! Best Western Alamo Suites really worked for us!
5 nachten verbleven in februari 2024
Reactie van Manager op 2 mrt 2024
Hello Kristina,We are thrilled to hear that your getaway at Best Western Alamo Suites was enjoyable. Our team takes pride in delivering exceptional service, from the front desk to breakfast service. The convenient location allowed you to explore the area easily and utilize nearby amenities like the Riverwalk and post office. Your positive feedback on our well-lit parking area and delicious breakfast delights us. We are grateful for your kind words and look forward to welcoming you back in the future.

8/10 – Goed

ABRAHAM

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good service Not so good - not much variety in breakfast options. Would like to see turkey sausage included in menu. Why is the sink elevated in the bathroom?
1 nacht verbleven in februari 2024
Reactie van Manager op 24 feb 2024
Hello ABRAHAM,Thank you for your review. We appreciate your feedback on our service. Our menu is designed to cater to a variety of tastes, and we will share your suggestion about including turkey sausage with our team. The elevated sinks in the bathrooms are a design choice to offer guests a modern and unique experience during their stay.

10/10 – Uitstekend

ELISABETH

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Très bien, personnel très aimable et serviable
2 nachten verbleven in februari 2024
Reactie van Manager op 24 feb 2024
Hello ELISABETH,Nous sommes ravis d'apprendre que notre personnel a contribué à rendre votre séjour agréable. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir de nouveau.

10/10 – Uitstekend

Anish

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Manager op 23 feb 2024
Hello Anish,We are thrilled to hear that you had an exceptional stay with us! Our team at the hotel looks forward to welcoming you back soon for another amazing experience.

6/10 – Redelijk

Rebecca

Reisde met familie en kleine kinderen
Positief: Personeel en service
Room was clean and nice, but outside seemed dark and unsafe.
1 nacht verbleven in februari 2024
Reactie van Manager op 15 feb 2024
Hello Rebecca, Thank you for your feedback regarding the cleanliness and condition of your room. We appreciate your positive comments. While we strive to provide a safe environment, we regret to hear that you felt the outside area was dark and unsafe. We will take your observations into consideration to continually improve our property.

10/10 – Uitstekend

Kathy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
1 nacht verbleven in februari 2024
Reactie van Manager op 10 feb 2024
Hello Kathy,Thank you for sharing your feedback about our hotel. We're glad to hear that you found our place to be nice. We strive to provide a pleasant and comfortable experience for all our guests, and we hope to welcome you back in the future.

10/10 – Uitstekend

JUANA

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I really have to say that is the first time that I did not have anything to say about a hotel and that includes the room!! I felt soo peaceful. Checking in was soo fast and receptionist in the afternoon shift was very good and friendly. The lady in the cafeteria was very friendly and breakfast was great! First time I share a review but not the first time that I stayed at a hotel. Thank for everything!
2 nachten verbleven in februari 2024
Reactie van Manager op 8 feb 2024
Hello JUANA,Thank you so much for sharing your experience! We're thrilled to hear that you had such a peaceful and enjoyable stay with us. Our team members strive to provide exceptional service, from fast check-in to friendly interactions. We're glad you enjoyed our breakfast as well. We appreciate your kind words and hope to welcome you back for another memorable visit in the future.

10/10 – Uitstekend

alma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Etc
2 nachten verbleven in januari 2024
Reactie van Manager op 3 feb 2024
Hello alma,Thank you for sharing your feedback about your recent stay. We regret to hear about the issues you encountered during your stay. Our team works diligently to provide a comfortable and enjoyable experience for all guests. We appreciate your input and will address your concerns with the relevant departments to ensure improvements are made. We hope to have the opportunity to welcome you back in the future for a more satisfying stay.

10/10 – Uitstekend

Erica

1 nacht verbleven in januari 2024
Reactie van Manager op 29 jan 2024
Hello Erica,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a fantastic experience with us. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us. We hope to welcome you back soon for another wonderful stay.

8/10 – Goed

Elizabeth

Positief: Netheid
2 nachten verbleven in januari 2024
Reactie van Manager op 29 jan 2024
Hello Elizabeth,We appreciate you choosing our hotel for your stay! If there are any additional details or feedback you would like to share with us, please don't hesitate to reach out. We look forward to welcoming you back in the future.

8/10 – Goed

Susan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Manager op 27 jan 2024
Hello Susan,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are delighted to hear that you had a great experience. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future!

2/10 – Ontzettend slecht

Barry

Reisde met familie
Negatief: Netheid
2 nachten verbleven in januari 2024
Reactie van Manager op 25 jan 2024
Hello Barry, We're sorry to hear that you didn't have a satisfactory experience during your stay. We value your feedback and encourage you to reach out to our hotel directly so that we can address any concerns you may have had. We appreciate your communication and hope to have the opportunity to improve your experience in the future.

2/10 – Ontzettend slecht

Zubelda

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen
La ubicación si es cercana al centro, pero nada segura. Nos quisieron robar camioneta una noche y rompieron ventana del vehículo, estuvieron 5 min y no tienen un sistema de alarmas para asustar a los delincuentes. Las instalaciones normales No lo recomiendo, busca lugares más seguros
4 nachten verbleven in januari 2024
Reactie van Manager op 17 jan 2024
Hello Zubelda, We are disappointed to hear about your experience during your stay. However, we would like to clarify that safety incidents can unfortunately occur in any location. We prioritize the safety and security of our guests and have implemented measures to ensure it. We appreciate your feedback and will continue to strive for improvement.

2/10 – Ontzettend slecht

Jennifer

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would never recommemd anyone stay at this property. Furishings were decades old worn out, broken, threadbare, faded and dirty. The place had a strong musty smell throughout the hallways. I did not feel safe or secure upon checking in and seeing the room. I decided to leave immediately and not come back.
1 nacht verbleven in januari 2024
Reactie van Manager op 17 jan 2024
Hello Jennifer, Thank you for sharing your feedback with us. We're sorry to hear that your stay did not meet your expectations. We always strive to provide a comfortable and pleasant experience for our guests. We apologize if the furnishings did not meet your preferences and if you felt unsafe or insecure during your stay. Your input has been noted and we will work on addressing these concerns internally. Please feel free to reach out to our management team directly to discuss further.

8/10 – Goed

karen

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Felt like it was in slightly unsafe environment
2 nachten verbleven in januari 2024
Reactie van Manager op 12 jan 2024
Hello karen, Thank you for taking the time to share your feedback with us. We apologize if you felt unsafe during your stay. The safety and well-being of our guests is of utmost importance to us. We have security measures in place and regularly assess and improve our protocols. Your concerns have been noted, and we appreciate your valuable input as we strive to create a secure environment for all our guests.

6/10 – Redelijk

Nelson

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service
2 nachten verbleven in december 2023
Reactie van Manager op 10 jan 2024
Hello Nelson,We appreciate you taking the time to rate our hotel. We value your opinion and would love to hear more about your stay. Please feel free to reach out to us directly with any feedback you may have. We strive to provide the best possible experience for our guests and would love the opportunity to address any concerns you may have had.

10/10 – Uitstekend

martha

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best that it could be
Would ve nice if rooms had better smell. Blankets had hair stuck in them. Room was dusty.
1 nacht verbleven in december 2023
Reactie van Manager op 8 jan 2024
Hello martha, Thank you for sharing your feedback regarding the scent and cleanliness of our rooms. We apologize for any inconvenience this may have caused during your stay. We appreciate your input and will share your comments with our housekeeping team for further improvement. We hope to have the opportunity to welcome you back and provide a more memorable experience.

8/10 – Goed

Thao

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Manager op 8 jan 2024
Hello Thao,Thank you for choosing our hotel for your stay. We're glad to see that you had a positive experience with us. If you have any specific feedback or suggestions, we encourage you to contact our hotel directly so we can continue to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en comfort kamer
All was great.
1 nacht verbleven in december 2023
Reactie van Manager op 3 jan 2024
Hello David,Thank you for your positive feedback! We're pleased to hear that you had a great experience during your stay. We hope to welcome you back again in the future for another enjoyable visit.

8/10 – Goed

Cindy

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight
Good place
1 nacht verbleven in december 2023
Reactie van Manager op 3 jan 2024
Hello Cindy,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a great stay at our hotel. We strive to provide exceptional service and a comfortable atmosphere for all our guests. We hope to welcome you back in the future for another wonderful stay.

8/10 – Goed

Kacey

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Family stay, warm pool
It was a 1 night with 3 kids stay. Pool was indoor and warm (81°) and fun. Room was clean and beds were comfortable. Staff was friendly and attentive. Parking area felt safe.
1 nacht verbleven in december 2023
Reactie van Manager op 2 jan 2024
Hello Kacey,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you and your family enjoyed the indoor pool and found our staff friendly and attentive. It's great to know that the room was clean and the beds were comfortable. We strive to provide a safe and welcoming environment for our guests, and we're glad you felt secure in our parking area. We appreciate your feedback and hope to welcome you back in the future!

6/10 – Redelijk

Katherine

Reisde met familie
Kinda smelly
Very average. We were expecting something a little newer. Room and stairwell had a weird smell. Beds and pillows were comfortable. Furniture and carpet could use a good shampooing. Shower curtain rod was hanging and were surprised it didn’t fall down during our stay and we’d be charged for it. Needs to be fixed before the next person that stays there gets the blame. Daytime front desk gal could use a personality. A “thank you” goes a long way with me. Looks like I’m annoying them, doesn’t set well. We are paying you to stay at your hotel. Be grateful.
3 nachten verbleven in december 2023
Reactie van Manager op 2 jan 2024
Hello Katherine, Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the comfort of our beds and pillows. We apologize for any inconvenience caused by the odor and will address the issue promptly. We continuously strive to improve our facilities, including the furniture and carpet. We appreciate your understanding and will have our maintenance team look into the shower curtain rod. We apologize if our front desk staff did not meet your expectations and will address this with the team. Your satisfaction is important to us and we value your patronage.

10/10 – Uitstekend

kevin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Manager op 26 dec 2023
Hello kevin,Thank you so much for choosing our hotel for your recent stay! We are thrilled to hear that you had a fantastic experience with us. We hope to welcome you back in the near future for another wonderful stay.

10/10 – Uitstekend

Valencia Gayle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Manager op 19 dec 2023
Hello Valencia Gayle,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Tracie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Manager op 19 dec 2023
Hello Tracie,We're pleased to hear that you had a fantastic stay with us! It's always a pleasure to provide exceptional service and exceed our guests' expectations. We hope to have the pleasure of welcoming you back soon for another outstanding experience.

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
1 nacht verbleven in december 2023
Reactie van Manager op 16 dec 2023
Dear Guest,We appreciate you choosing our hotel for your recent stay. We regret that your experience fell short of our usual standards. We invite you to reach out to us directly to discuss any specific concerns you may have had, as we value all guest feedback and strive to improve our services. Thank you for your time and we look forward to the opportunity to better serve you in the future.

10/10 – Uitstekend

Crystal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Manager op 15 dec 2023
Hello Crystal,Thank you very much for giving us a perfect rating! We are thrilled to hear that you had an excellent experience during your stay with us. Should you have any suggestions or feedback, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic stay.

8/10 – Goed

Jeffery

1 nacht verbleven in december 2023
Reactie van Manager op 9 dec 2023
Hello Jeffery,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are delighted that you enjoyed your time with us. We hope to have the pleasure of welcoming you back in the future for another excellent experience.

4/10 – Matig

Jerwin

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not so good. We stayed ground floor, and the noise was annoying late at night from the second floor.
1 nacht verbleven in november 2023
Reactie van Manager op 5 dec 2023
Hello Jerwin, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced due to the noise from the second floor. We appreciate your patience and understanding in this matter.