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Beoordelingen van HYATT house San Diego/Sorrento Mesa

3 out of 5
HYATT house San Diego/Sorrento Mesa
10044 Pacific Mesa Blvd, San Diego, CA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 663 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 201 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 73 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 36 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 28 van 1001 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Grace

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a repeat booking and we love staying at this hotel. Staff are very friendly and the free breakfast was superb! I would recommend this place to anyone.
3 nachten verbleven in mei 2024
Reactie van Management op 14 mei 2024
Hello Grace, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

6/10 – Redelijk

dat

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room is small and narrow. Not enough room for two person walk by
3 nachten verbleven in mei 2024
Reactie van Management op 14 mei 2024
Hello Dat, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

8/10 – Goed

Melanie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would have liked to have the option of a roll away for child.
2 nachten verbleven in mei 2024
Reactie van Management op 7 mei 2024
Hello Melanie, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

8/10 – Goed

Dilcia

Very good
3 nachten verbleven in mei 2024
Reactie van Management op 7 mei 2024
Hello Dilcia, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top Adresse für San Diego
2 nachten verbleven in april 2024
Reactie van Management op 7 mei 2024
Hello David, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

10/10 – Uitstekend

Gabriela, Loma Linda

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property, clean and quiet. The only thing I don’t like is paying $18 dollars per night to park my vehicle. Also the parking lot gets full and sometimes you don’t find parking and have to park in the street.
2 nachten verbleven in april 2024
Reactie van Management op 7 mei 2024
Hello Gabriela, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

8/10 – Goed

Rafael, Brooklyn

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Family oriented.
6 nachten verbleven in april 2024
Reactie van Management op 7 mei 2024
Hello Rafael, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Management op 7 mei 2024
Hello Rebecca, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

4/10 – Matig

Mini

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
We were welcomed by a bathroom with toilet in the potty pan unfleshed. The property is dated. Room were ok
1 nacht verbleven in april 2024

10/10 – Uitstekend

Les

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Hello Les,Thank you for taking the time to share your feedback with us.We hope we will have the pleasure of serving you in your next trip to San Diego.

10/10 – Uitstekend

Gregory

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean room with plenty of space. Separate kitchenette and living room area from the bedroom.
3 nachten verbleven in april 2024
Reactie van Management op 27 apr 2024
Hello Gregory, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

10/10 – Uitstekend

Antonio

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about our stay here was great.
2 nachten verbleven in april 2024
Reactie van Management op 26 apr 2024
Hello Antonio, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

8/10 – Goed

Jaling

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The check in counter was pretty slow when we first arrived. They only ever had one person at a time working the desk even when it wasn’t late in the day which I found weird but the staff seemed nice enough. Breakfast was decent. No jacuzzi but the pool was somewhat heated. I the hotel rooms were super fancy but they were clean and I liked the set up of the rooms having a toddler with us. It was convenient and the park ring was pretty easy. I would definitively stay here as it was a convenient location stay to different attractions we went to.
2 nachten verbleven in april 2024
Reactie van Management op 26 apr 2024
Hello Jaling, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

8/10 – Goed

Anne

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
Spacious room with kitchen. Room was clean on arrival but due to limited housekeeping (on request) it became increasingly dirtier as first the booking app didnt work, then the room was not cleaned even after we booked at reception, and despite requesting several times to have the room vacuumed this was not done during our 6 day stay at the property. Staff are friendly but not necessarily efficient. Breakfast is good for an included option. Overall the hotel is quite noisy, next to a busy road and sound proofing inside not great so you hear a lot of noise happening in the hallway and on other floors.
5 nachten verbleven in maart 2024
Reactie van Management op 26 apr 2024
Hello Anne, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

10/10 – Uitstekend

Sivasundari

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Management op 26 apr 2024
Hello Sivasundari, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

10/10 – Uitstekend

Seth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great about this property except for the parking situation. There is absolutely no reason to charge for parking in that area, especially $18 a night. It is less convenient but we parked on the street instead. Other than that, I still give it 5 stars because the room was great, the breakfast had a lot of choices, and the staff was very nice.
6 nachten verbleven in april 2024
Reactie van Management op 26 apr 2024
Hello Seth, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

10/10 – Uitstekend

Marisa

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was a great stay. I truly felt at home! Clean and comfortable. Great breakfast. Great place for families!
2 nachten verbleven in april 2024
Reactie van Management op 26 apr 2024
Hello Marisa, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

10/10 – Uitstekend

Cory, Sudbury

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location was perfect! Staff was very helpful and the room was perfect!
3 nachten verbleven in april 2024
Reactie van Management op 26 apr 2024
Hello Cory, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Management op 26 apr 2024
Hello Jeffrey, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

10/10 – Uitstekend

Balwinder

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is very clean safe and had feeling like my home .
1 nacht verbleven in april 2024
Reactie van Management op 26 apr 2024
Hello Balwinder, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

6/10 – Redelijk

GASPAR

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Clean
1 nacht verbleven in april 2024
Reactie van Management op 10 apr 2024
Hello Gaspar, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

10/10 – Uitstekend

elizabeth

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Equidistant from Balboa, Lego land, sea world, zoo and the surrounding neighborhood is quiet and upscale. The property was spotless. The rooms are redone and very clean. Maintenance and hotel employees take their work seriously. The staff was kind enough to give us solar eclipse glasses. A weekend evening call for maintenance yielded an immediate response. Anything we requested was done-well. Slight drawback was breakfast, it was free and hot but not very tasty. Great variety, though, and breakfast was constantly refilled, the area kept clean and staff available for help.
5 nachten verbleven in april 2024
Reactie van Management op 10 apr 2024
Hello Elizabeth, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

8/10 – Goed

Camille

Reisde met partner
Positief: Voorzieningen
We like the location and closeness to family and friends. What we did not like was the fact that the water pressure was low, due to a leak. Also for a period of time there was no hot water. The toilet water turned brown and the bathroom sink smelled bad. The pipes in our sink need to be cleaned. This is something that should be done on a regular basis. We stayed in room 265. I don’t know if we’ll stay at Hyatt House in the future. Thank you.
3 nachten verbleven in april 2024
Reactie van Management op 8 apr 2024
Hello Camille, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

8/10 – Goed

Brittany

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Management op 10 apr 2024
Hello Brittany, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

10/10 – Uitstekend

Nga

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful luxurious property
1 nacht verbleven in april 2024
Reactie van Management op 8 apr 2024
Hello Nga, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

4/10 – Matig

Farkhondeh

3 nachten verbleven in april 2024
Reactie van Management op 27 apr 2024
Dear Farkhondeh,Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact us directly.

10/10 – Uitstekend

GUADALUPE

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
todo estuvo excelente, el hotel bonito, limpio y buen servicio, alberca con agua caliente, restaurantes y tiendas cercas. todo estuvo perfecto
3 nachten verbleven in maart 2024
Reactie van Management op 6 apr 2024
Hello Guadalupe, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

8/10 – Goed

Darren, Seattle

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location for access to companies in that area. Some conveniences in regards to shopping. The first floor rooms can be a bit noisy with the parking lot activity in the morning.
2 nachten verbleven in april 2024
Reactie van General Manager op 5 apr 2024
Hello Dareen,Thank you for taking the time to share your feedback.We are very happy to hear you have enjoyed your stay with us.We hope we will have the pleasure of serving you in your next trip to San Diego.

10/10 – Uitstekend

Esmeralda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked how clean and safe the hotel felt.
2 nachten verbleven in maart 2024
Reactie van General Manager op 5 apr 2024
Hello Esmeralda,Thank you for taking the time to share your experience with us.We are always striving to provide the best amenities and services to our guests. Cleanliness and safety is on our top priority and we are happy you got to experience with us.We are hoping we will have the pleasure of serving you in your next trip to San Diego

10/10 – Uitstekend

nu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place
1 nacht verbleven in maart 2024
Reactie van Management op 6 apr 2024
Hello Nu, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were friendly. Property was new and clean.
1 nacht verbleven in april 2024
Reactie van General Manager op 5 apr 2024
Hello Rachel,Thank you for taking the time to share your feedback with us.We are very happy to hear you have enjoyed your stay with us. We hope to see you again in your next trip to San Diego.

10/10 – Uitstekend

Stacy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay for families
5 nachten verbleven in maart 2024
Reactie van Management op 6 apr 2024
Hello Stacy, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

10/10 – Uitstekend

Ka, Aurora

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Will come again
3 nachten verbleven in maart 2024
Reactie van Management op 6 apr 2024
Hello Ka, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

10/10 – Uitstekend

Emma

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice quiet place
1 nacht verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Hello Emma,Thank you for taking the time to share your feedback.We are very happy to hear you have enjoyed your stay with us.Hope to see you in your next trip to San Diego

10/10 – Uitstekend

Katherine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, good facilities, breakfast was busy but lots of choice and regularly replenished. Nice warm pool. It does shut between 7-8pm to be cleaned which can be annoying if you get in at 6.55 without knowing this!
2 nachten verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Hello Katherine,Thank you for taking the time to share your feedback.We are very happy to hear you have enjoyed your stay with us.We will be sharing your feedback regarding the Pool cleaning time with our Maintenance team to take any needed actions.Thank you!

2/10 – Ontzettend slecht

??

1 nacht verbleven in maart 2024
Reactie van Management op 27 apr 2024
Hello, thank you for taking the time to share your feedback. I am very sorry to hear that your experience was not 100% satisfactory. Please feel free to contact us at the hotel if we can assist you. Thank you!

8/10 – Goed

Benson

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Management op 30 mrt 2024
Thank you for taking the time to share your feedback. We hope to see you next time you are in San Diego.

10/10 – Uitstekend

Christina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and nice rooms only downfall no spa
3 nachten verbleven in maart 2024
Reactie van Management op 26 mrt 2024
Thank you for taking the time to share your feedback. We hope to see you next time you are in San Diego.

8/10 – Goed

Dana-Sue

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Management op 26 mrt 2024
Thank you for taking the time to share your feedback. We hope to see you next time you are in San Diego.

10/10 – Uitstekend

Marco

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Management op 26 mrt 2024
Thank you for taking the time to share your feedback. We hope to see you next time you are in San Diego.

10/10 – Uitstekend

Sriram

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience
2 nachten verbleven in maart 2024
Reactie van Management op 26 mrt 2024
Thank you for taking the time to share your feedback. We hope to see you next time you are in San Diego.

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 26 mrt 2024
Thank you for taking the time to share your feedback. We hope to see you next time you are in San Diego.

10/10 – Uitstekend

Dian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniance
3 nachten verbleven in maart 2024
Reactie van Management op 20 mrt 2024
Thank you for taking the time to share your feedback. We hope to see you next time you are in San Diego.

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Management op 26 mrt 2024
Thank you for taking the time to share your feedback. We hope to see you next time you are in San Diego.

10/10 – Uitstekend

RUBI Rivera-

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We came here as family 6yr old ,6mnth old and spouse. I appreciate the cost and space for 1 bd suite with kitchen. It was very clean and nice all around the premises of hotel. I appreciated getting a good night sleep since couldnt here any noise. The breakfast was delicious with unique options of lentils and rice! Plus my patrner lost his wallet in the room and they were able to find it and hold it. Thank you so much for great service and clean location!
1 nacht verbleven in maart 2024
Reactie van Management op 20 mrt 2024
Thank you for taking the time to share your feedback. We hope to see you next time you are in San Diego.

10/10 – Uitstekend

Siddhant

1 nacht verbleven in maart 2024
Reactie van Management op 8 apr 2024
Hello Siddhant, thank you for taking the time to share your feedback. We are looking forward to serving you in your next trip to San Diego

10/10 – Uitstekend

Daisy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Management op 20 mrt 2024
Thank you for taking the time to share your feedback. We hope to see you next time you are in San Diego.

10/10 – Uitstekend

JONG SANG

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 20 mrt 2024
Thank you for taking the time to share your feedback. We hope to see you next time you are in San Diego.

10/10 – Uitstekend

Crystal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for a family to stay… just about 30 min away from the actual city… breakfast is typical buffet style decent and convenient if you have small kids. Didn’t like that we were next to a dog/pet room due to having small kids who kept waking up at night because of the barking.
2 nachten verbleven in maart 2024
Reactie van Management op 17 mrt 2024
Thank you for taking the time to share your feedback. We hope to see you next time you are in San Diego.

8/10 – Goed

Mayur

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in maart 2024
Reactie van Management op 13 mrt 2024
Thank you for taking the time to share your feedback. We hope to see you next time you are in San Diego.