Een buitenzwembad, parasols voor strand/zwembad
Beschikbaarheid controleren

Beoordelingen van Hampton Inn San Diego-Downtown

2.5 out of 5
Hampton Inn San Diego-Downtown
San Diego, CA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 649 van 1372 beoordelingen" "
Gastenscore: 8 - Goed. 347 van 1372 beoordelingen" "
Gastenscore: 6 - Redelijk. 202 van 1372 beoordelingen" "
Gastenscore: 4 - Matig. 95 van 1372 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 79 van 1372 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jocelyn

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The hotel was in a very convenient location for sightseeing. it was very clean, quiet, and the staff were great. The only downside was the current renovation which made the continental breakfast options a little less than usual. Overall, I would definitely stay here again.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Vladimir

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great attention, great customer service
3 nachten verbleven in april 2024
Reactie van fred gm op 29 apr 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Goed

David

Reisde met familie
Positief: Netheid, personeel en service
Clean and comfortable. Next to bay. Plenty of Restaraunts nearby. Staff was helpful. Downside had great view of brick wall outside window.
2 nachten verbleven in april 2024
Reactie van Jack op 28 apr 2024
Thank you!

8/10 – Goed

Kevin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a good place to stay after going to the Phillies /Padres game before our flight the next morning
1 nacht verbleven in april 2024
Reactie van Jack op 28 apr 2024
Thank you!

8/10 – Goed

Cecilia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Jack op 28 apr 2024
Thank you!

2/10 – Ontzettend slecht

Jose

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Worst night ever! Room was too close to train/metro track and all night loud noise all night long! Impossible to sleep…
1 nacht verbleven in april 2024
Reactie van fred gm op 29 apr 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 – Uitstekend

Calvin, Coquitlam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was perfect for walking to the cruise ship terminal and waterfront and also to the Little Italy area.
1 nacht verbleven in april 2024
Reactie van Jack op 27 apr 2024
Thank you!

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A lot of noise at night due to trains!
5 nachten verbleven in april 2024
Reactie van Jack op 28 apr 2024
TY!

10/10 – Uitstekend

Theresa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
7 nachten verbleven in april 2024
Reactie van Jack op 25 apr 2024
Thank you!

8/10 – Goed

Sonya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Jack op 24 apr 2024
Thank you!

8/10 – Goed

Kevin, Waltham

Positief: Netheid, personeel en service
4 nachten verbleven in maart 2024
Reactie van Jack op 24 apr 2024
Thank you!

4/10 – Matig

Alejandro

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Jack op 24 apr 2024
We're sorry to hear your experience was not as you expected. Please let us know what we can do to improve that for you.

10/10 – Uitstekend

robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were great
1 nacht verbleven in april 2024
Reactie van Jack op 24 apr 2024
Thank you!

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van fred gm op 22 apr 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Uitstekend

Nayely

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect location! It was nice and quiet didn’t even noticed the train station was nearby.
1 nacht verbleven in april 2024
Reactie van Jack op 20 apr 2024
Thank you!

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to airport, walking distance to cruise ship terminal (10 minutes with luggage).
1 nacht verbleven in april 2024
Reactie van Jack op 21 apr 2024
Thank you!

10/10 – Uitstekend

HAFIZ

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very much enjoyed our stay. Room and bathroom were very clean! Very close to the water!
3 nachten verbleven in april 2024
Reactie van Jack op 19 apr 2024
Thank you!

8/10 – Goed

Ming

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Close to the airport and within walking distance to downtown
1 nacht verbleven in april 2024
Reactie van Jack op 17 apr 2024
Thank you!

8/10 – Goed

Xiaoxu

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I just checked out my room a minute ago. Then, my kids told me that they want to go to bathroom. The staff told me the bathroom is not available.
1 nacht verbleven in april 2024
Reactie van Jack op 16 apr 2024
I am sorry to hear that; that may have been a temporary issue due to either maintenance or cleaning. Otherwise, thank you!

8/10 – Goed

Jonathan

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Will be great when all the construction is done!
4 nachten verbleven in april 2024
Reactie van Jack op 16 apr 2024
Thank you!

8/10 – Goed

Gregory

Reisde met familie
Positief: Personeel en service
Air didn’t work real good.
3 nachten verbleven in april 2024
Reactie van Jack op 16 apr 2024
Our apologies for the inconvenience with your a/c; we will have maintenance take care of that. Otherwise, Thank you!

8/10 – Goed

Antonio

Reisde met familie
Positief: Personeel en service
Location is great, there’s a nice park right across and then the harbor after that. Behind is the trolley station to take you anywhere
1 nacht verbleven in april 2024
Reactie van Jack op 14 apr 2024
Thank you!

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location and breakfast was nice.
2 nachten verbleven in april 2024
Reactie van Jack op 14 apr 2024
Thank you!

10/10 – Uitstekend

Geraldine

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Our first impression was it was “ok”. We needed a place that was close to the airport and walking distance to the Passport Agency which was less than a 10 min walk. There was road work on a few streets but it wasn’t an issue. Good amount of food places around. The hotel did serve breakfast, for those that are up between 6-10am. The room had a comfy king bed, but the bathroom was my issue. I don’t know if they are all the same but we got one that was handicap accessible so, it was not relaxing at all, esp since the shower spray handle kept falling off the holder. There was hardly any hot water, also. I don’t know if we’ll return but if we do, I hope they do update their bathrooms.
1 nacht verbleven in april 2024
Reactie van Jack op 21 apr 2024
Thank you!

6/10 – Redelijk

David

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Upon entering our bedroom there was literally blood residue on my bed’s pillow case. I took pictures, I can send you a copy if you’d like. It’s pretty gross and I was fairly disgusted. I’m sure this violates a health code of some type :(
1 nacht verbleven in april 2024
Reactie van Jack op 14 apr 2024
Our apologies, our staff works very hard to avoid these type of eventualities.

10/10 – Uitstekend

Martha

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All went well .. however the breakfast was not very good It was crowded Not enough room to stand in line for the waffles The eggs were dried
2 nachten verbleven in april 2024
Reactie van Jack op 11 apr 2024
Thank you!

6/10 – Redelijk

Ana

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Los elevadores no funcionan bien y la reparaciones hace ver el front desk
3 nachten verbleven in maart 2024
Reactie van Jack op 11 apr 2024
Our apologies about the elevators; we are working to fix that problem as quickly as possible. We look forward to having you with us again in the future!

2/10 – Ontzettend slecht

Fernando

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
For the price, this was a terrible choice. Lesson learned. 1 elevator working out of 3, elevator buttons taped up, construction ongoing in the lobby and rooms, loud and dirty in areas. Stay a little further away from the park for a better stay experience.
2 nachten verbleven in april 2024
Reactie van fred gm op 8 apr 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 – Uitstekend

Amanda May

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would stay here again. Very close to where the cruise ships are and to the pier. There are some dining options close by as well.
1 nacht verbleven in maart 2024
Reactie van Jack op 7 apr 2024
Thank you!

8/10 – Goed

Hugo Cesar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like
3 nachten verbleven in april 2024
Reactie van Jack op 6 apr 2024
Thank you!

10/10 – Uitstekend

Rose

Reisde met familie
Positief: Netheid, voorzieningen
first time visitor; everything was satisfactory.
1 nacht verbleven in maart 2024
Reactie van fred gm op 5 apr 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Uitstekend

Felix

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walking distance from many attractions, wonderful restaurants are nearby
6 nachten verbleven in maart 2024
Reactie van fred gm op 5 apr 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 – Redelijk

annamaria

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
La camera non è’ stata rimessa in ordine e al rientro abbiamo trovato letti non rifatti e bagno non pulito.La colazione con una scarsa scelta . La posizione molto comoda .
2 nachten verbleven in april 2024
Reactie van fred gm op 5 apr 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

4/10 – Matig

William, CHINO HILLS

Reisde met familie en kleine kinderen
Positief: Netheid
There's a crossing signal behind the hotel and it constantly was sounding off. Registration driveway is small. When I checked in, they asked me if I was a Hilton Rewards member so I wouldn't pay the daily parking fee. I provided my info, and I was still charged the $40. I called back to dispute and spoke with a Miguel. He said that everyone must pay the parking fee and offered no correction other than "sorry". Well I won't be going back to this sorry a$$ hotel.
1 nacht verbleven in maart 2024
Reactie van fred gm op 5 apr 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

2/10 – Ontzettend slecht

Mellonie

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Front desk staff not honest about hotel policy
2 nachten verbleven in april 2024
Reactie van fred gm op 5 apr 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

8/10 – Goed

Denise

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is in a great area of San Diego. It’s Andy a couple of streets away from little Italy and a block away from the waterfront. The hotel is undergoing renovations, but it doesn’t really get in the way. The staff are friendly and the room was clean.
2 nachten verbleven in april 2024
Reactie van fred gm op 5 apr 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Goed

Stephen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was nice and fairly spacious. Staff was friendly for the most part. Biggest drawback is that the hotel is next to a train station and loud, noisy trains kept passing by every few minutes starting at 3:30 AM, keeping us up. Other than that, great location near waterfront park and restaurants within walking distance.
1 nacht verbleven in april 2024
Reactie van fred gm op 5 apr 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Uitstekend

Juan

Reisde met familie
Positief: Personeel en service, voorzieningen
👍
1 nacht verbleven in april 2024
Reactie van fred gm op 5 apr 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Uitstekend

Fernando, Granada Hills

Reisde met familie
Positief: Voorzieningen
Clean site and very good service.
1 nacht verbleven in april 2024
Reactie van fred gm op 5 apr 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

2/10 – Ontzettend slecht

Marissa

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in april 2024
Reactie van fred gm op 5 apr 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 – Uitstekend

Priscilla

1 nacht verbleven in april 2024
Reactie van Jack op 24 apr 2024
Thank you!

6/10 – Redelijk

Katrina

Positief: Netheid, personeel en service
Reactie van fred gm op 5 apr 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4/10 – Matig

Jesus

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Bad counter service. Requested a room change because guest above our room was making too much noise. The counter clerk gave me a different room that was next to the metro station. I did not sleep at all. The hotel only had one waffle maker. During breakfast I had to wait in line for a long time to make my waffle.
1 nacht verbleven in april 2024
Reactie van fred gm op 5 apr 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 – Uitstekend

Chorong

Positief: Netheid, staat van de accommodatie en faciliteiten
It's in a perfect location, but I made a reservation for cleaning, but they didn't do it.
2 nachten verbleven in maart 2024
Reactie van fred gm op 5 apr 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Uitstekend

Jovita

1 nacht verbleven in maart 2024
Reactie van Jack op 24 apr 2024
Thank you!

10/10 – Uitstekend

Ivan Gustavo Flores

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Todo muy bien
2 nachten verbleven in maart 2024
Reactie van fred gm op 5 apr 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Goed

Shekinah

Positief: Netheid, personeel en service
I like it that it’s in downtown
1 nacht verbleven in april 2024
Reactie van Jack op 2 apr 2024
Thank you!

10/10 – Uitstekend

Ovidio

Positief: Netheid, personeel en service
super excellent
1 nacht verbleven in maart 2024
Reactie van Jack op 2 apr 2024
Thank you!

10/10 – Uitstekend

lorena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👍
1 nacht verbleven in maart 2024
Reactie van Jack op 2 apr 2024
Thank you!

2/10 – Ontzettend slecht

ACYNDIAN

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Although the property was convenient it was very unorganized. It was loud at night. Didn’t get sleep at all. The walls were paper then and you heard everything and everyone! Call front desk and complained about the noise he told me that it was going to be awhile before they could even check on it. Called back and no one never checked. Also there were bus flying around the lobby and in the temp breakfast area. Had major construction going on. Will no be booking here again.
3 nachten verbleven in maart 2024
Reactie van fred gm op 2 apr 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.