Terras

Beoordelingen van Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area

3 out of 5

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 529 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 251 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 111 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 68 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 43 van 1002 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Ilyas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok
4 nachten verbleven in mei 2024

8/10 – Goed

Animesh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to all major attraction and decent breakfast
4 nachten verbleven in april 2024
Reactie van Customer Service op 4 mei 2024
Animesh, it's delightful to know you appreciated Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area's strategic location close to popular attractions, as well as our enjoyable breakfast. We look forward to serving you again in the future.

10/10 – Uitstekend

Clinton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Customer Service op 1 mei 2024
Clinton, thank you for choosing to stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. It's an absolute delight to know you had a great experience. We look forward to having you with us again soon.

10/10 – Uitstekend

Joanne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk employee was nice and when asked about hot chocolate he gave them to us complimentary. The room was clean upon arrival but didn’t smell that fresh in the bathroom. Other than that it was great. Lobby had complimentary water and coffee which was very convenient. Asked front desk for pillows and service came very promptly. Staff was attentive and very friendly. Will definitely stay here again.
1 nacht verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Joanne, thank you for choosing Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area for your stay. We're glad to hear you enjoyed the attentive service from our team members and the prompt delivery of pillows. We appreciate your kind words and feedback on the complimentary amenities we offer. Feel free to mention any areas that you feel might need a little more attention during your next visit. It's wonderful to know you’re planning to stay with us again, we look forward to welcoming you back.

10/10 – Uitstekend

ELMER

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Very clean room!
1 nacht verbleven in april 2024
Reactie van Customer Service op 27 apr 2024
Elmer, it's wonderful to hear that you appreciated the cleanliness of your room at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We take pride in maintaining a tidy atmosphere for our guests. Thank you for your review and we hope to see you again soon.

8/10 – Goed

Tylor

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the key cards on phone it was convenient
2 nachten verbleven in april 2024
Reactie van Customer Service op 24 apr 2024
Tylor, it's wonderful to hear that you found convenience in the mobile key card feature at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We continuously aim to enhance our guest's experience with modern solutions. Thank you for sharing and we look forward to hosting you on your next visit.

2/10 – Ontzettend slecht

ALFONSO

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Breakfast was fantastic. Spa didnt work. Spoke to front desk. Said he sent email to manager who would then speak to me. Never got a call text or email. So disappointing
2 nachten verbleven in april 2024
Reactie van Customer Service op 24 apr 2024
Alfonso, thank you for sharing your impressions. Although it's delightful to note you found our breakfast fantastic, we regret knowing about your spa experience and the subsequent communication issue. Rest assured, we value your feedback, and our team is dedicated to making sure issues like these do not arise. We hope you'll consider us once more in the future to experience our commitment to perfect stays.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Customer Service op 22 apr 2024
Michael, thank you for your 5-star rating on Expedia. We're thrilled to know you had a fantastic stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. Your positive feedback makes us proud! We're looking forward to welcoming you back for another stellar experience soon.

10/10 – Uitstekend

Jessica

1 nacht verbleven in april 2024
Reactie van Customer Service op 4 mei 2024
Jessica, thank you for taking the time to rate your stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We're thrilled to see you've had a wonderful experience. We hope to welcome you back in the future for another outstanding stay.

10/10 – Uitstekend

JOSE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great family friendly hotel option. Well maintained, friendly staff.
1 nacht verbleven in april 2024
Reactie van Customer Service op 9 apr 2024
Jose, it's wonderful to hear that Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area provided a great, family-friendly experience! We're thrilled that our well-kept facilities and friendly team members contributed to your positive stay. We truly appreciate your review and hope to welcome you back soon.

10/10 – Uitstekend

Lacy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved everything about this stay. Excellent breakfast and evening dinner. Staff was friendly and helpful. The gym was large and the pool was fun. I do wish the room had a separate room for the toilet, super helpful with a family of 6! But that was minor compared to how great the place was. It was such a quick drive to all of our destinations.
4 nachten verbleven in april 2024
Reactie van Customer Service op 8 apr 2024
Lacy, appreciating your wonderful feedback for Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. It's very heartening to hear about the excellent meals you enjoyed, the engaging nature of the team members, and the amusement from the gym and pool facilities. We acknowledge your suggestion about the restroom setup – such insights are indeed invaluable to make our patrons' stay even better. We're delighted to know we were conveniently located for your travels and are thrilled that the overall experience met your expectations. We're eager to have you and your family with us once again.

10/10 – Uitstekend

Huyen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Customer Service op 8 apr 2024
Huyen, thank you for choosing Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We're thrilled to see your score. It means the world to us that you enjoyed your stay. Please come back soon, we'd be delighted to welcome you again!

10/10 – Uitstekend

Oscar

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean
1 nacht verbleven in april 2024
Reactie van Customer Service op 6 apr 2024
Oscar, it's wonderful to hear you enjoyed your stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area and appreciated the cleanliness of our premises. Cleanliness is our priority to ensure guest comfort. We hope to welcome you back in the near future.

10/10 – Uitstekend

Christopher, Indio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was extremely clean and very comfortable for my family and I. Check-in staff was friendly and accommodating. Would definitely recommend.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 6 apr 2024
Christopher, it's fantastic to hear that you had a comfortable stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. Our team members strive to ensure guest rooms remain impeccable and it's wonderful to see their efforts acknowledged. We're delighted you found our check-in process smooth and our team accommodating. Thank you for your willingness to recommend us. We're looking forward to welcoming you and your family back in the near future.

10/10 – Uitstekend

Isaac

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall clean stay, staff was welcoming however dish ware and utensils should be thoroughly checked. My spouse and kids would come back again.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 4 apr 2024
Isaac, thank you for your high praise for Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We're thrilled you enjoyed your clean stay and our welcoming team members. We appreciate your observation regarding the dishware and utensils, and it's definitely something we'll keep in mind to enhance our service. We're looking forward to welcoming you and your family back.

10/10 – Uitstekend

Rebecca, Santa Clarita

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay at Homewood Suites. We planned to go to Sea World and chose this place due to its convenient location. Sadly, our Sea World plans got waylaid by serious rain, but luckily we found other San Diego attractions to keep my kids busy. The included breakfast was convenient. Definitely nothing fancy, but they had all the basics, so my kids were happy. The suite was advertised as having a full kitchen. There was a full-sized refrigerator, but only a 2-burner electric top. Not that I was planning on cooking elaborate meals in our room, but I was hoping for an oven like at some other places for more easy kid-friendly, quick options. There was a microwave and a mini-coffee maker in the room, so we were fine. We didn’t use the barbecues, but we observed other guests using them. Pool area was well-maintained and clean. Staff was responsive and helpful. Hallways and rooms were nice and quiet. No noise transfer from any of the other guests, and I think the hotel was fairly full during our stay.
3 nachten verbleven in maart 2024
Reactie van Customer Service op 3 apr 2024
Rebecca, it's wonderful to hear that you enjoyed your stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We extend our gratitude for your appreciation of our convenient location and well-maintained amenities, especially the pool. It's pleasing to know that our colleagues were responsive and helpful, and that you found the accommodations quiet and comfortable.Thank you for your feedback regarding the kitchenette. Not all our rooms offer a convention oven; we aim to provide a balance between functionality and space management.We're thrilled that your children found joy in the breakfast offerings and that you found our location suitably close to a variety of attractions in San Diego. We look forward to welcoming you and your family back on your next adventure to the city.

10/10 – Uitstekend

Josias Alfonso

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
el desayuno es rico
2 nachten verbleven in maart 2024
Reactie van Customer Service op 2 apr 2024
Josias Alfonso, nos alegra saber que disfrutó del desayuno en el Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. Siempre es un placer empezar bien el día. Esperamos darle la bienvenida nuevamente en el futuro.

8/10 – Goed

Clay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in maart 2024
Reactie van Customer Service op 29 mrt 2024
Clay, it's great to see your positive rating of Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. Thank you for taking the time to provide your feedback. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Jandee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wide roo is good
1 nacht verbleven in maart 2024
Reactie van Customer Service op 27 mrt 2024
Jandee, it's great to know that you appreciated the spacious room at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We're thrilled you found it to your liking. Thank you for taking the time to share your positive feedback and we hope to welcome you back in the future!

10/10 – Uitstekend

Kayleen

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is the only hotel I have ever been in where I felt comfortable to walk in bare feet around my room. It was so clean and the breakfast was amazing! The room we were in was a 1 room suite with two beds and a sofa bed. The mattresses were not the most comfortable I have slept in but they weren’t terrible. The mattress for the sofa bed needs to be upgraded however. Linens were very clean and the little kitchen had everything we needed. We will definitely stay here again if we come back down this way!
2 nachten verbleven in maart 2024
Reactie van Customer Service op 26 mrt 2024
Kayleen, thank you for your glowing review. We're thrilled to hear Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area stood out for its cleanliness and comfortable residences. While we're mindful of your feedback regarding the comfort of some of the beds, we're glad they didn't detract from your overall stay. Your comments about our inviting breakfast and well-equipped kitchens are much appreciated. Our team members look forward, with great anticipation, to your next stay.

2/10 – Ontzettend slecht

JENNIFER, NEW YORK

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In town for a work event before heading to my real vacation. Chose this hotel because it was challenging to find a hotel that had a full kitchen. A full kitchen is necessary as my child has severe allergies and can't eat out at most places. We stocked up on a week plus of food for 3 people to hold us through our trip. Please keep in mind the cost of groceries in los angeles in 2024. The refrigerator in the room is broken and ALL of our food goes bad. I'm told by the manager Jenny that she will *try* to get me a credit but it will be hard because we already prepaid for our stay. Layered on top of that, considering the cost per night to get the nicest, most spacious room they had available. They gave me "the room they had left" during check-in. A small, disabiity accessible room. With two full size beds, I measured, not the beds we booked. And no bath tub to bathe my son. I have pictures of all the food. There is easily 4 hundreds of food going in the trash. This hotel is a despicable scam. I understand the economy is hurting but taking advantage of families is not okay. This review is not allowing me to post pictures but i will also post this review on Yelp and Google with images.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Jessica

Positief: Netheid
2 nachten verbleven in maart 2024
Reactie van Customer Service op 26 mrt 2024
Jessica, we appreciate you taking the time to rate your stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. It's wonderful to know your visit was enjoyable. We look forward to hosting you again in the future.

10/10 – Uitstekend

Flor De Maria Guadalupe Felix, Culiacan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Es un hotel muy familiar, cómodo, limpio que ofrece muy rico desayuno y la atencion de si personal y la ubicacion excelentes. Muy contentos y muy recomendado
4 nachten verbleven in maart 2024
Reactie van Customer Service op 25 mrt 2024
Flor De María Guadalupe Félix, sus amables palabras sobre el ambiente hogareño, la comodidad, la limpieza y el delicioso desayuno en Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area han alegrado nuestro día. Estamos encantados de saber que la atención de los miembros de nuestro equipo y la ubicación del hotel le parecieron excepcionales. Su alta recomendación realmente significa mucho. Vuelva en cualquier momento para disfrutar de otra estancia agradable.

8/10 – Goed

Nancy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
This is the second time we stay here. The sofa bed mattresses need an upgrade ASAP. It was VERY uncomfortable. Other than that, all was good. The complimentary breakfast is actually pretty good.
2 nachten verbleven in maart 2024
Reactie van Customer Service op 20 mrt 2024
Nancy,Thank you for choosing Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area for your stay again. We're glad to know you appreciated our complimentary breakfast. Regarding your comments about the sofa bed, your feedback is valuable as it helps us strive for improvements. We're looking forward to welcoming you back, ensuring an even more comfortable experience next time.

10/10 – Uitstekend

Sai Ho

Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
excellent for my family
2 nachten verbleven in februari 2024
Reactie van Customer Service op 6 mrt 2024
Sai, thank you for sharing your experience. It's wonderful to hear that Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area was excellent for your family. Our team members strive to provide an enjoyable stay for our guests and your feedback is testament to their efforts. We hope to welcome your family back soon.

10/10 – Uitstekend

Ivette, Los Angeles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was perfect very great location nice staff easy check in…
1 nacht verbleven in februari 2024
Reactie van Customer Service op 28 feb 2024
Ivette, thank you for your glowing review. We're thrilled to hear that everything at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area met your expectations. Our team appreciates your praise for our prime location and seamless check-in process. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Elizabeth

Reactie van Customer Service op 26 feb 2024
Thanks for sharing this perfect rating, Elizabeth!We're thrilled to hear you enjoyed your stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 – Uitstekend

Wisam

1 nacht verbleven in februari 2024
Reactie van Customer Service op 26 feb 2024
Thank you for the great rating!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 – Uitstekend

Leah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, family friendly, free breakfast
2 nachten verbleven in februari 2024
Reactie van Customer Service op 20 feb 2024
Leah, we are delighted to hear you enjoyed a pleasant stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. Your positive notes on our cleanliness, family-friendly atmosphere, and complimentary breakfast are truly commended. It was our pleasure to accommodate you, and we're eager to welcome you back in the future.

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was nice and big than what we expected. We would love to come back and stay here again a little bit longer.
1 nacht verbleven in februari 2024
Reactie van Customer Service op 20 feb 2024
James, we're thrilled to know that Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area exceeded your expectations with the ample room size. It's great to know that you're planning to return for a lengthier stay. Our team members will be waiting to welcome you back again for another memorable experience!

6/10 – Redelijk

David

Negatief: Netheid, personeel en service en comfort kamer
Horrible ex periencia, no debe ser Hilton
Pésimo Te arreglan la habitación cada 3er día Personal grosero y falta de atención, sobre todo la recepcionista Colchón incómodo y viejo Falta de mantenimiento, conecte en un USB Mi reloj y no cargó, estuve todo el día sin el
3 nachten verbleven in februari 2024
Reactie van Customer Service op 18 feb 2024
David, es lamentable saber que tu experiencia no cumplió con tus expectativas. Los problemas con el mantenimiento de la habitación y la carga de su reloj pueden haber causado inconvenientes. Lamentamos si sintió que hubo falta de atención, especialmente en recepción. Siempre nos esforzamos por la cordialidad de los miembros de nuestro equipo y la comodidad de cada huésped. Hemos tomado nota de sus inquietudes y las utilizaremos de manera constructiva mientras buscamos mejorar continuamente nuestros servicios.

2/10 – Ontzettend slecht

ERNESTO BURGOS

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Customer Service op 11 feb 2024
We appreciate the feedback, Ernesto.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

10/10 – Uitstekend

CHINGHUA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Customer Service op 10 feb 2024
It's a delight to know you had a five-star experience at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. Our team will undoubtedly be thrilled with your score. Do visit us again whenever you find yourself in San Diego. We'll be eagerly waiting!

10/10 – Uitstekend

SAMSEO

21 nachten verbleven in januari 2024
Reactie van Customer Service op 10 feb 2024
Samseo, thank you for your top rating on Hotels.com! At Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area, we are pleased to know your stay met your expectations. Your enjoyment is our success. We hope to welcome you back on your next visit to San Diego.

8/10 – Goed

Snigdha

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Good rooms and excellent breakfast.
1 nacht verbleven in februari 2024
Reactie van Customer Service op 9 feb 2024
Snigdha, thank you for your review. It's great to hear that you appreciated the well-appointed rooms and excellent breakfast at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We hope to have the pleasure of welcoming you back soon.

10/10 – Uitstekend

Crystal

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was great and comfortable stay my family enjoyed it very much. We will definitely stay here again
2 nachten verbleven in januari 2024
Reactie van Customer Service op 3 feb 2024
Crystal, we're delighted to know that your stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area was enjoyable and comfortable for your family. It is wonderful to hear your plans to return, and we're eager to host you once again in the future.

2/10 – Ontzettend slecht

Majid

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dirty
I have been going to this hotel almost every year since 2017 with my family. Whenever I visit San Diego, the services were excellent and the rooms were clean, but recently the services have begun to weaken. The rooms has become dirty. The main reason that we always go to this hotel every time is that the rooms are spacious. Our last visit was tragic, we took a room with two beds and a sofa bed, but it turned out that the room was very dirty, when we received the room and entered, there was a strange and unpleasant smell in the room, so we cleaned the bathroom because it was dirty, so I sterilized it and we did not stay a long time in the room. And after about an hour in the room we left to vist friends and when we returned to the hotel the stench was still there and we wanted to know the cause of the smell. Once we opened the sofa bed in the room, the smell became worse to a point where it was unbearable, the smell came fromthe mattress and the smell was comparable to urine. I took a picture of the matress with the stain and immediately went downstairs to ask to change the mattress or to change the room, and keep in mind the time during all of this happening was around 2 am, but the employee who was present in the front desk didn't agree to change the mattress and she claimed that they do not have anyone to do that, Can you believe that a hotel of this size and capacity does not have staff just to change the mattress? She offered us an alternative room, but the problem with t
2 nachten verbleven in januari 2024
Reactie van Customer Service op 31 jan 2024
Majid, we sincerely apologize for the issues encountered during your recent stay and it's unfortunate to hear you found the cleanliness levels to be below your expectations, particularly given your previous satisfying experiences. We understand the discomfort you felt in discovering the issue with the sofa bed, as maintaining high cleanliness standards is a priority for us. We also regret you faced challenges during your interaction with our front desk team. Please rest assured, we're looking into the matters you've mentioned. We hope for another chance to provide you with the exceptional service we strive for.

10/10 – Uitstekend

Mary Jane

Positief: Netheid
2 nachten verbleven in januari 2024
Reactie van Customer Service op 1 feb 2024
Mary Jane,Thank you for choosing to stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We're pleased you had a five-star experience during your visit, and we appreciate your perfect score on Expedia. Your continued support is invaluable, and the whole team looks forward to welcoming you back when you're next in the San Diego area.

10/10 – Uitstekend

Francisco Javier

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo muy bien, muy buena locacion, buen desayuno, alberca muy padre
1 nacht verbleven in januari 2024
Reactie van Customer Service op 30 jan 2024
Francisco, estamos encantados de saber que disfrutó todo acerca del Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. Su satisfacción con nuestra ubicación, desayuno y piscina es realmente alentadora. Esperamos tener el privilegio de brindar otra estadía fantástica en el futuro.

10/10 – Uitstekend

Ziadoon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Customer Service op 28 jan 2024
Thank you for the excellent rating, Ziadoon!Our goal is to go above and beyond to ensure our guests have a memorable experience at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area! We look forward to hosting you again soon.

8/10 – Goed

Karissa

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Customer Service op 25 jan 2024
Karissa, thank you for choosing the Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area and for granting us a favorable score. We're happy to know our accommodation met your expectations and we look forward to welcoming you back on your next visit to San Diego.

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Customer Service op 24 jan 2024
Christopher, thank you for choosing to stay at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We're delighted to receive your perfect score on Hotels.com. It's great to see that you had such a positive stay and we look forward to welcoming you back in the future.

2/10 – Ontzettend slecht

Andres

1 nacht verbleven in januari 2024
Reactie van Customer Service op 11 feb 2024
Thank you for sharing your feedback, Andres.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

6/10 – Redelijk

Joseph

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Should have been betterr
Thermostat didn't work correctly so HVAC didn't work correctly either; television in the bedroom didn't work upon arrival, I fixed it myself; three bottles of lotions soap in the shower, one bath gel and two conditioners--what, they ran out of shampoo?
2 nachten verbleven in januari 2024
Reactie van Customer Service op 22 jan 2024
Joseph, we appreciate your feedback. It's unfortunate to hear that you experienced some issues around the room temperature control and the television. Rest assured, our team will look into these matters. As for the bathroom amenities, it's uncommon for such oversight and will ensure this doesn’t happen again in the future. We hope for another opportunity to exceed your expectations, should your travels bring you back to San Diego.

8/10 – Goed

Daisy

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Customer Service op 20 jan 2024
Daisy, it's great to see your positive rating for Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. We're delighted that you had a satisfactory stay. We would love to welcome you back in the future and provide an even better experience. Thank you for choosing us!

10/10 – Uitstekend

Tami

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a nice Hotel, but the thing that made it exceptional was the Breakfast. The staff that is over the kitchen were amazing. They were professional, friendly, and helpful. Not to mention they changed the menu everyday and cooked some great hot breakfast meals. ThankYou!
4 nachten verbleven in januari 2024
Reactie van Customer Service op 17 jan 2024
Tami, it's delightful to learn your experience at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area was heightened by our remarkable breakfast offering. It's particularly encouraging to hear your praise for our dedicated kitchen team. We believe varied menu and warm service add to the joy of staying with us. We sincerely appreciate your positive words. Looking forward to serving you another delicious breakfast during your next stay!

4/10 – Matig

Ernest

3 nachten verbleven in januari 2024
Reactie van Customer Service op 5 feb 2024
We appreciate you sharing your concerns with us, Ernest.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 – Uitstekend

Sergio Armando

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property! beautiful finishes, clean, new, easy access, close to main atractions, shopping and airport
1 nacht verbleven in januari 2024
Reactie van Customer Service op 16 jan 2024
Sergio, it's such a delight to see your glowing feedback about Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area. Our team takes great pride in maintaining the pristine condition of our well-appointed property and ensuring easy access for our guests and it's wonderful to know that your stay reflected this. We're also thrilled that our proximity to major attractions, retail outlets, and the airport added value to your stay. We look forward to hosting you again on your next visit to San Diego.

8/10 – Goed

Tamara

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Front desk was not that supportive. No tea available at the coffee table. Gym is amazing. Breakfast is ok, wish they didn’t have so much disposables. Room was really spacious.
1 nacht verbleven in januari 2024
Reactie van Customer Service op 13 jan 2024
Tamara, your feedback is greatly appreciated. It's regrettable that our front office didn't entirely meet your expectations, but we're glad you appreciated our well-equipped fitness facilities and roomy quarters. We do take note of your concern about available beverage selections and the eco-friendliness of our breakfast service. These insights can aid in refining the experiences we offer. We hope that Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area will have another opportunity to serve you better.

10/10 – Uitstekend

Hillary

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great breakfast! Clean room very comfortable. Parking costs $24/night!!!! The narrowest parking spots I’ve ever encountered. Not super close to restaurants so you have to order delivery. Everything else great.
Reactie van Customer Service op 13 jan 2024
Hillary, we're thrilled to hear that you enjoyed the breakfast and found your room at Homewood Suites by Hilton San Diego Hotel Circle/SeaWorld Area to be clean and comfortable. We understand the parking situation wasn't quite to your liking, and we apologize for any inconvenience you experienced due to the location of some local amenities. Your feedback is immensely valuable as it helps us improve for future stays. We hope to welcome you back again for an even better experience!