Exterieur

Beoordelingen van Homewood Suites by Hilton San Diego Mission Valley/Zoo

3 out of 5
Homewood Suites by Hilton San Diego Mission Valley/Zoo
445 Camino Del Rio South, San Diego, CA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 544 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 249 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 108 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 50 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 49 van 1000 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Benny, Los Angeles

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Customer Service op 19 apr 2024
Benny, we're absolutely thrilled to hear that your stay at the Homewood Suites San Diego Mission Valley Zoo was to your satisfaction. We sincerely appreciate you choosing us for your stay and would be delighted to welcome you back in the future. Thank you!

4/10 – Matig

Kevin

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The first night we checked in we were given a room with a strong smell of incense. There was also some permanent stains in the toilet bowl, which looked so inviting. The next morning we asked to move to another room. The room was a little better. However the day after we requested for our room to be made and when we returned there was another strong smell of shrimp or seafood. The room quality and size was decent, which we think it’s a little bit overpriced. The location, was however convenient with free and easy self-parking spots.
4 nachten verbleven in april 2024
Reactie van Customer Service op 18 apr 2024
Kevin, we appreciate you taking the time to leave your feedback. It is regrettable to hear about the aroma challenges encountered during your stay and the concerns about cleanliness in your initial room. This feedback is important as it presents opportunities for advancements in guest comfort. We are however pleased to hear that our convenient location and the ease of parking met your expectations. While we understand you found our pricing to be a bit steep, we strive to provide an exceptional experience that aligns with our rates. We hope to have the opportunity to better serve you in the future.

10/10 – Uitstekend

Heather

Reisde met familie en kleine kinderen
Very clean, well kept property. Did now worry about my car at all!
4 nachten verbleven in maart 2024
Reactie van Customer Service op 11 apr 2024
Heather, thank you for spotlighting the pristine condition of the Homewood Suites San Diego Mission Valley Zoo. We're thrilled you had peace of mind about your car during your stay. We look forward to providing you with the same level of care on your next visit!

10/10 – Uitstekend

Elizabeth

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
2 nachten verbleven in april 2024
Reactie van Customer Service op 11 apr 2024
Elizabeth, thank you for taking the time to review Homewood Suites San Diego Mission Valley Zoo. We're delighted your stay met your expectations. We look forward to welcoming you back in the future!

4/10 – Matig

Luis

Reisde met familie
Parking is too expensive, more than 50 USD per one night...
1 nacht verbleven in april 2024
Reactie van Customer Service op 10 apr 2024
Luis, it's unfortunate to hear that your stay was not up to standard due to the parking costs. We comprehend that affordability is a significant factor for our guests and we strive to provide the best value. Please consider checking various parking options in the future. We hope we will have another opportunity to give you a more pleasing experience.

10/10 – Uitstekend

Randy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
9 nachten verbleven in maart 2024
Reactie van Customer Service op 10 apr 2024
Randy, thank you for choosing Homewood Suites San Diego Mission Valley Zoo. It's great to hear that your stay with us met your expectations. We eagerly anticipate your next visit!

4/10 – Matig

Merry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Customer Service op 31 mrt 2024
We appreciate the feedback, Merry.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 – Uitstekend

IGNACIO, QUERETARO

4 nachten verbleven in februari 2024
Reactie van Customer Service op 8 mrt 2024
Ignacio, it's fantastic to see such a high rating! Homewood Suites San Diego Mission Valley Zoo wholeheartedly appreciates this acknowledgment. Our team looks forward to your next stay with us.

6/10 – Redelijk

Indy

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Very clean, friendly staff. Room was nice although the fridge made noise all night and the shower head was very weak took longer than normal to shower. Bed was a bit hard and could use better linen to sleep in.
2 nachten verbleven in maart 2024
Reactie van Customer Service op 5 mrt 2024
Indy, thank you for your feedback. We're pleased to hear that you appreciated the cleanliness of our hotel and the friendliness of our team members. We also take note of your concerns about the refrigerator noise, shower performance, and bed comfort. These insights help us identify areas for improvement to provide a more comfortable stay. On your next visit, we are hopeful to exceed your expectations.

8/10 – Goed

Ki Yiu, Hacienda Heights

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Good location, easy access to Sea World, SD Zoo; etc.
2 nachten verbleven in december 2023
Reactie van Customer Service op 4 mrt 2024
Ki Yiu, we're pleased to hear that you enjoyed the conveniently situated Homewood Suites San Diego Mission Valley Zoo. It's great to know that our location allowed you to easily visit local attractions such as Sea World and the San Diego Zoo. Thanks for sharing your feedback.

4/10 – Matig

Logan

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
This place is money-hungry. The staff was rude on more than one occasion. Some staff was friendly.The parking is a joke as very little.
Reactie van Customer Service op 26 feb 2024
Logan, we regret to hear about your recent experience and apologize for any perceived lapses in service. Our team members strive to provide a welcoming environment for all guests. We're sorry if the parking situation didn't meet your expectations. Rest assured, these areas will be reviewed for improvement. Thank you for sharing your feedback.

10/10 – Uitstekend

Vinci, Mississauga

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We will definitely stay again
4 nachten verbleven in februari 2024
Reactie van Customer Service op 21 feb 2024
Vinci, it's wonderful to hear that you had such a positive experience at Homewood Suites San Diego Mission Valley Zoo that you intend to visit us again! We are grateful for your feedback and can't wait to welcome you back for another excellent stay.

8/10 – Goed

Carolyn

Zakenreiziger, Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was nice and comfortable
3 nachten verbleven in februari 2024
Reactie van Customer Service op 21 feb 2024
Carolyn, we are delighted to learn that you found comfort in the accommodations of Homewood Suites San Diego Mission Valley Zoo. Your feedback is appreciated, and we hope to welcome you again in the future!

10/10 – Uitstekend

Alejandro

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When we checked in we got a text asking if we needed anything. They brought us extra coffee which was amazing. When we left they also gave us a little bag with snacks and water. Overall this was a great hotel and I would definitely stay again!
2 nachten verbleven in februari 2024
Reactie van Customer Service op 14 feb 2024
Alejandro, we're thrilled that you had such a positive stay at Homewood Suites San Diego Mission Valley Zoo! It's great that you appreciated our attentive service, from ensuring your caffeine needs were met to providing those departing snacks and water. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

ELAINE

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room has the full kitchen, every convenient, and close to the shopping center. But you need to pay extra $25 for overnight parking.
1 nacht verbleven in februari 2024
Reactie van Customer Service op 13 feb 2024
Elaine, it's fantastic to hear that you found convenience in the fully-equipped kitchen in your room at Homewood Suites San Diego Mission Valley Zoo. We're glad you also liked our proximity to nearby shopping centers. Regarding the overnight parking, we understand it's an added expense and assure you it's a competitive rate for the area. We appreciate your feedback and hope to host you again soon.

10/10 – Uitstekend

Rebecca, Qualicum Beach

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was fantastic!! We were happy with everyone!! Would definitely stay there again close to lots of stuff!!
10 nachten verbleven in januari 2024
Reactie van Customer Service op 7 feb 2024
Rebecca, it's wonderful to hear that your time at Homewood Suites San Diego Mission Valley Zoo was fantastic! We are thrilled that you appreciated our strategic location and our dedicated team members. Knowing you would choose to stay with us again is the highest compliment. Until then!

2/10 – Ontzettend slecht

Ho Yan

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Customer Service op 30 jan 2024
Ho Yan, it's disappointing to see this rating and it seems like your stay didn't meet expectations. We aim to provide each guest with a positive experience and it appears we may have missed the mark. We would appreciate any feedback you can provide on where we can improve. We hope for another opportunity to serve you better in the future.

8/10 – Goed

Rico

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Customer Service op 17 jan 2024
Thank you for the 4/5 rating, Rico!We are excited to see that you had an enjoyable experience at Homewood Suites San Diego Mission Valley Zoo. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Customer Service op 15 jan 2024
We're grateful for your positive rating. At Homewood Suites San Diego Mission Valley Zoo, we take pride in providing excellent service and memorable experiences. It truly is our pleasure to host guests like you and we look forward to welcoming you again on your next visit.

8/10 – Goed

Melissa

Reisde met familie, Reisde met familie en kleine kinderen
2 nachten verbleven in januari 2024
Reactie van Customer Service op 14 jan 2024
Thank you for this lovely rating, Melissa!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Homewood Suites San Diego Mission Valley Zoo. We'd like to share an even better experience with you soon.

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Customer Service op 14 jan 2024
Thank you for the wonderful rating, Kelly!It's fantastic you enjoyed your time at Homewood Suites San Diego Mission Valley Zoo so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 – Uitstekend

Zeshan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best thing that I liked was had a little kitchen and fridge anyone with kids will always appreciate a kitchen area but all in all it was a very good experience
2 nachten verbleven in januari 2024
Reactie van Customer Service op 13 jan 2024
Zeshan, it's wonderful to hear that you found value in the kitchen and fridge facilities at Homewood Suites San Diego Mission Valley Zoo - especially as a family traveler. We're thrilled to know that your overall experience was positive. Looking forward to welcoming you back in the future.

10/10 – Uitstekend

Jesus

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Customer Service op 13 jan 2024
Thanks for the outstanding rating, Jesus!We're delighted your time at Homewood Suites San Diego Mission Valley Zoo was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 – Uitstekend

Edwin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Upon checking in, our room was clean and organized with everything having easy access. Water pressure in the shower was great! (I’ve had this be an issue in our hotels that I’ve stayed at, so this is great.) property was located within minutes from shopping a mall with a target inside if you need anything. Staff and service was friendly, willing to make your stay better.
3 nachten verbleven in januari 2024
Reactie van Customer Service op 13 jan 2024
Edwin, we appreciate your fantastic feedback about Homewood Suites San Diego Mission Valley Zoo. It's heartening to hear that you found our cleanliness measures and organized rooms up to your liking and that you had a stress-free stay due to key amenities and facilities like the satisfactory water pressure. We're also thrilled that our prime location added value to your stay and that our team members were friendly and committed to enhancing your experience. We thank you for choosing us and look forward to welcoming you back in the future.

10/10 – Uitstekend

Jose Pablo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente hotel
Excelente opción para hospedarse en San Diego.
2 nachten verbleven in januari 2024
Reactie van Customer Service op 9 jan 2024
José Pablo, su satisfacción es nuestra prioridad y estamos encantados de saber que encontró en Homewood Suites San Diego Mission Valley Zoo una excelente opción para su estadía en San Diego. Esperamos darle la bienvenida nuevamente en sus próximos viajes.

10/10 – Uitstekend

Jessy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo estuvo Perfecto Comodidad de más habitaciones Piscina perfecta temperatura Bonita decoración Bonita vista Excelente servicio El desayuno es bueno aunque si hubiera tocino fuera excelente. Sin duda volvería
1 nacht verbleven in december 2023
Reactie van Customer Service op 13 jan 2024
Jessy, ¡es fantástico saber acerca de tu estadía perfecta en el Homewood Suites San Diego Mission Valley Zoo! Estamos encantados de que nuestras amplias habitaciones, cómoda piscina, hermosa decoración y hermosas vistas cumplieran con sus expectativas. También nos complace que haya disfrutado de nuestro desayuno y servicio. Se toma nota de su sugerencia sobre la adición de tocino a nuestro desayuno. Estamos emocionados de darle la bienvenida nuevamente en el futuro.

10/10 – Uitstekend

SYLVIE

Reisde met familie
Positief: Voorzieningen
Hébergement parfait, petit déjeuner compris
2 nachten verbleven in januari 2024
Reactie van Customer Service op 13 jan 2024
Sylvie, c'est formidable d'apprendre que vous trouvez le Homewood Suites San Diego Mission Valley Zoo idéal pour votre séjour, y compris notre petit-déjeuner gratuit. Merci d'avoir partagé votre expérience avec nous. Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite à San Diego.

8/10 – Goed

Johnny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean I liked the facility the only negative was the TV was inoperable, I told the staff, and they said that it wasn't working for our stay, so no relaxing in bed and watching TV unfortunately.
1 nacht verbleven in januari 2024
Reactie van Customer Service op 13 jan 2024
Johnny, it's wonderful to hear you appreciated the cleanliness at Homewood Suites San Diego Mission Valley Zoo. We do regret that you encountered a minor setback with the in-room television. We understand how relaxing watching TV can be and it's unfortunate that your experience was disrupted. Our team is looking into the reported issue for prompt resolution. We are confident that future stays will surpass your expectations. Thanks for your feedback!

10/10 – Uitstekend

Rodolfo

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean place. Great breakfast.
1 nacht verbleven in december 2023
Reactie van Customer Service op 13 jan 2024
Rodolfo, it warms our hearts to hear your positive feedback regarding the cleanliness of Homewood Suites San Diego Mission Valley Zoo and the breakfast we serve. We appreciate you choosing us for your stay and look forward to your next visit.

4/10 – Matig

Yang

5 nachten verbleven in december 2023
Reactie van Customer Service op 13 jan 2024
Yang, we can see from your rating that your stay did not meet your expectations. Your feedback is valuable in helping us understand how we can enhance our guests' experiences and we hope to have another opportunity to provide you with a better stay in the future.

10/10 – Uitstekend

Nick

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Customer Service op 1 feb 2024
Nick, thank you for your rating. It's a delight to learn that your stay at Homewood Suites San Diego Mission Valley Zoo was satisfying. We pride ourselves on delivering a memorable experience to each of our guests. We are pleased you appreciated it. We're eager to welcome you back for another visit.

10/10 – Uitstekend

Rachelle

Reactie van Customer Service op 13 jan 2024
Rachelle, thank you for your glowing rating of Homewood Suites San Diego Mission Valley Zoo. We're thrilled you had a fantastic experience with us and can't wait for your return visit.

10/10 – Uitstekend

Josh

1 nacht verbleven in januari 2024
Reactie van Customer Service op 23 jan 2024
Josh, thank you for choosing Homewood Suites San Diego Mission Valley Zoo. It seems you had a pleasing stay with us based on your rating. We truly appreciate the feedback and hope you'll visit us again soon. Safe travels!

10/10 – Uitstekend

darshana

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Customer Service op 13 jan 2024
Darshana, thank you for choosing Homewood Suites San Diego Mission Valley Zoo. We are thrilled to note your top rating. It's delightful to learn that you had an excellent stay with us and we hope to see you again for another wonderful experience.

8/10 – Goed

VARGAS

Positief: Netheid
1 nacht verbleven in december 2023
Reactie van Customer Service op 13 jan 2024
Vargas, thank you for rating the Homewood Suites San Diego Mission Valley Zoo. We're glad to see that your stay with us met your expectations. We hope to welcome you back for an even better experience next time. Safe travels.

6/10 – Redelijk

carlos

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
San Diego first trip
Too expensive for the mediocre room and quality of breakfast, bathroom tub was clogged water will not drain tv wasn’t working but was fixed quickly, will I stay again in this particular branch? No, I’d rather pay more money for a cleaner place.
1 nacht verbleven in december 2023
Reactie van Customer Service op 31 dec 2023
Carlos, thank you for sharing your feedback. It's unfortunate to hear that your stay did not meet your expectations due to issues with your room and breakfast experience. Please rest assured that your comments regarding the bathroom and TV have been noted, and necessary measures will be taken to improve. We wish you better experiences in your future travels and hope to have the opportunity to leave a more positive impression in the future.

8/10 – Goed

Zeni

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Customer Service op 29 dec 2023
Zeni, thank you for your rating of Homewood Suites San Diego Mission Valley Zoo. We're glad you enjoyed your stay with us! We strive for perfection and your feedback is valuable. We hope to welcome you back for an even more delightful experience in the future.

10/10 – Uitstekend

Darrell

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved that it provided breakfast and appetizers. Love the layout of the rooms and privacy. Nice size tvs.
2 nachten verbleven in december 2023
Reactie van Customer Service op 29 dec 2023
Darrell, thank you for your fantastic review! We are thrilled to hear you enjoyed the inclusive breakfast and appetizers at the Homewood Suites San Diego Mission Valley Zoo. It's great to know you appreciated the room layout, the amount of privacy provided, as well as the TV size in your room. We hope to see you again on your future travels.

8/10 – Goed

Makush

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Customer Service op 27 dec 2023
Makush, it's great to see that you had a favorable stay at Homewood Suites San Diego Mission Valley Zoo. We appreciate your feedback and hope to welcome you back in the near future.

10/10 – Uitstekend

María Fernanda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location
Wonderful place to stay since it is close to a lot of the places we were going and has a quick exit
2 nachten verbleven in september 2023
Reactie van Customer Service op 25 dec 2023
María, we're thrilled to know that the location of Homewood Suites San Diego Mission Valley Zoo was ideal for your travels. Thank you for sharing your experience. We hope to see you again in the future.

10/10 – Uitstekend

Nayeli

Positief: Netheid, voorzieningen
Reactie van Customer Service op 18 dec 2023
Thank you for the fantastic rating, Nayeli!It's outstanding you had such a wonderful experience at Homewood Suites San Diego Mission Valley Zoo. We care about the satisfaction of our guests. We can't wait to see you again soon!

4/10 – Matig

Héctor

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid
Pedimos un juego de sábanas y almohada y tenía sangre
1 nacht verbleven in december 2023
Reactie van Customer Service op 16 dec 2023
Héctor, agradecemos tus comentarios. Es preocupante conocer su experiencia con la ropa de cama de su habitación. Nuestro equipo prioriza la limpieza y este tipo de sucesos ciertamente no se ajustan a nuestros estándares habituales. Abordaremos esto con nuestros colegas de limpieza para garantizar que se trate de un incidente aislado. Gracias por traer esto a nuestra atención.

6/10 – Redelijk

Francisco R

2 nachten verbleven in december 2023
Reactie van Customer Service op 8 dec 2023
Francisco R, it seems that your stay didn't fully meet your expectations. We appreciate your rating and would like to invite you back to give us another opportunity to improve your opinion. We're always ready to ensure a satisfying and top-notch experience at our property.

10/10 – Uitstekend

Jeannette Caroline

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great price, great stay!
Loveeed the size of the room, the little kitchen, the breakfast is sooo good and overall the service is fantastic!
1 nacht verbleven in november 2023
Reactie van Customer Service op 2 dec 2023
Jeannette, your gracious feedback is highly appreciated! We are thrilled that the spacious accommodations at Homewood Suites San Diego Mission Valley Zoo met your expectations. It's delightful to hear that you appreciated the kitchen facilities, our savory breakfast offerings, and our exemplary service. We look forward to having you back in the near future.

8/10 – Goed

Prasanna Kumar, Irving

Positief: Personeel en service
3 nachten verbleven in november 2023
Reactie van Customer Service op 29 nov 2023
Prasanna, we're delighted to see your favorable rating for Homewood Suites San Diego Mission Valley Zoo. Our team is dedicated to ensuring your satisfaction, and we're thrilled to see we hit the mark. Thank you for your review and we hope to see you on your next visit.

2/10 – Ontzettend slecht

Debra

Reisde met familie
1 nacht verbleven in november 2023
Reactie van Customer Service op 22 nov 2023
We appreciate the feedback, Debra.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

10/10 – Uitstekend

Joy

1 nacht verbleven in november 2023
Reactie van Customer Service op 8 nov 2023
Thanks for the perfect rating, Joy!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Homewood Suites San Diego Mission Valley Zoo.Have a wonderful day!

2/10 – Ontzettend slecht

Vanessa

Negatief: Netheid, personeel en service
2 nachten verbleven in oktober 2023
Reactie van Customer Service op 2 nov 2023
Vanessa, your feedback is important to us and it's unfortunate to learn your experience didn't meet expectations. We're dedicated to improving our services and your insights would be valuable in our efforts to make improvements. If you're comfortable, please contact us directly to share more about your recent stay. Thank you.

10/10 – Uitstekend

Tracie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Customer Service op 1 nov 2023
Thank you for taking the time to leave this wonderful rating, Tracie! We hope to see you again soon at Homewood Suites San Diego Mission Valley Zoo so we can share yet another amazing experience!

10/10 – Uitstekend

Glenna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Insufficient handicap parking.
7 nachten verbleven in oktober 2023
Reactie van Customer Service op 30 okt 2023
Glenna, we appreciate your feedback regarding parking facilities. We understand the importance of accessible spaces for all guests. Our team will take note of your concerns and explore possible solutions to provide a better experience for everyone, particularly for visitors with special requirements. We hope to see you back at Homewood Suites San Diego Mission Valley Zoo soon for an even more comfortable and convenient stay.