Hey Eric, thanks so much for the 5-star rating!! Cheers!

Hey Sara, thanks so much for the 5-star rating! See you soon! Cheers!

Ruth, I'm sorry the hostel didn't live up to your expectations. I'm not sure which pictures you are looking at, but all the ones we have on Expedia look just like the hostel does now. The lighting is a bit different so the colors don't pop out as much as they do in the pictures, unfortunately, there is not much I can do about the ambient lighting coming in from outside. As far as new bedding goes, you didn't ask politely, you came across as very entitled and rude. Fresh clean bedding is put on every bed after the guest staying in it checks out, There is rarely, if ever, a dire need to replace clean bedding with more clean bedding.

Hey Omar, thanks for your review and score! Safe travels! Cheers!

Hey Sarika, thanks for the great score!! Cheers!

Hey Jeff,Thanks for taking the time to review us and tell us about your stay. I apologize that the TV wasn't working, we will have a look at it. As for the garbage truck, there is not much we can do about that. We offer free earplugs you can get at the front desk which will help a bit. Cheers!

Olasile, Thanks for taking the time to submit a review. I'm glad you found our location convenient for your stay. I am sorry you had a bad experience with our WiFi, we have Gigabit Internet from Cox and all of our APs have been operating without any issues.

this is a duplicate review and has been flagged for removal

Hi Dawn,We are sorry you did not enjoy your stay with us, however, the reason for you leaving a few days earlier is quite incorrect, as we have reports of you having issues with your roommate and being intoxicated. We would have been happy to have moved you into another room but you preferred to check into another Hostel. We do hope you'll have a better experience on your continuous travel

Hi Amber, I am sorry to hear our staff was not operating on all cylinders during your stay with us. They are typically one of the highlights of our guest stays so we will make certain to see what needs to be adjusted and hope that you will give us a second chance to give you a much better and sustained welcome. Unfortunately, I do not think we will be able to resolve the stair problem other than to assign you to a room on the second or third floor. Safe travels!

Thanks for the 5 out of 5 rating Jing!

Hi Shay, Thanks so much for taking the time to review your stay with us. I am very happy to hear you enjoyed your time with us and thank you for letting me know about the shower curtains. We hope to see you again in the future! Cheers!

Hi Gabriela, Thanks so much for taking the time to leave a review! It's great to hear you enjoyed your stay with us. For future reference, we do have private rooms and some dorm rooms with A/C. For your next reservation with us, look for any of the following to book an A/C private or dorm room: Our Deluxe Private and our 4-bed mixed dorms with A/C and 4-bed female dorm with A/C. CHeers!

Hey Dennis, Thanks so much for your review and score! We appreciate the feedback and are glad you found the staff friendly and accommodating and the hostel safe. We will certainly address your complaint with the staff member you referred to directly. We hope to see you again the next time you're in San Diego! Cheers!

I'm so glad you enjoyed your stay with us and enjoyed our eclectic art collection! Cheers!

Thanks for taking the time to write a review, Janine! We appreciate it so very much and we are glad you and your nephew had a great time with us! Come back and see us again! Cheers!

Hey Astrid, thanks so much for the 5 out of 5 rating! WE really appreciate it and are so glad you enjoyed your time here! Cheers

I am having a difficult time understanding why you would tell us to our face that everything was fine, you had no problems, you just needed to return to your country earlier than expected and we refunded the 2 nights back to you. Would you mind explaining why you gave us a score of 2?

Hi Jeremias, could you tell us what was wrong with your stay to warrant a score of 3?

Hey Ryan, Thank you so much for taking the time to share your honest experience with us! I am so glad to hear you enjoyed your stay with us! I only have one correction to make, guests may pay with debit card as well as cash or Zelle to avoid the 4% merchant processing fee. We hope to see you again the next time you're travels bring you to San Diego.

Mr. Driskill, I am so sorry you feel this way. While the building is admittedly old, it comes with a lot of character. I don't know how you rated the overall property condition as poor considering all of the common areas and all bathrooms, showers, and kitchen have been newly renovated within the last 4 years. This is after all a hostel and not the Four Seasons.

Hey Pamela, Thank you so much for taking the time to rate your stay with us! I am so glad you had a great time with us! We hope to host you again any time you are back in San Diego!! Cheers!

Hi Carolina, we appreciate you taking the time to review your stay with us and apologize for the smell you experienced. We will look into it and make sure it isn't something in the hostel. I am glad you enjoyed yourself otherwise and took advantage of our close proximity to everything downtown! Cheers!

Hi Rick, thank you for taking the time to give us your feedback and review! We admit it can get loud outside due to our proximity to the Gaslamp district and having a pub beneath us. We do offer free earplugs to help mitigate the noise. Next time you're here, request a 3rd or 4th-floor room. The noise isn't as much of a nuisance on those floors. Cheers!

Hi Ciro, Thanks for the great score!! Glad you enjoyed your time with us! Cheers!

Hey Cole, Thanks for the great score!! Come back and stay with us again!Cheers!

Hey Bernardo, Thanks for taking the time to write your thoughtful review! Just a tip if you decide to stay with us again in a mixed dorm, we do have earplugs available for free at the front desk, which will hopefully mitigate the noise from outside and roommate snoring! Cheers!

Hey Gloria,Thanks for the great score! We hope to see you again next year! Cheers!

Hi Patrick, despite what seems like a dissatisfied stay, thanks for the 8/10 score. In our defense, the building is 110 years old, so while she is old, she does have character! I'm not sure what you mean by a defective toilet flush. All of our toilets are fully functional and have not had any recent issues. Our volunteer staff works incredibly hard to keep the hostel clean and do a very good job at it, even during sold-out weeks like ComicCon. I hope you brought up any issues you had with our reception to out managers so they could address those issues with the staff. We do hope you'll give us another chance the next time you are in San Diego! Cheers!

Hi Jesus, Thanks for the 5 out of 5 score!!

Hi Luvia, It doesn't do anyone any good to throw up a bad rating with no explanation as to why or what problems you had. It just sounds like a Karen who didn't get her way with something and is just being spiteful. I hope you have the day you deserve.

Hey Devon, I am so glad to hear we hit all the spots for you and hope to see you the next time you're in San Diego! Cheers!

Hi Patricia, I'm sorry your experience with us was such that it received a 4 out of 10 from you. I would genuinely like to know where we went wrong in your eyes so we can make corrections and do better moving forward. If you wouldn't mind contacting us directly via phone or email and ask to speak to David or another manager, I'd greatly appreciate your perspective. Hoping to hear from you, David

Thanks for staying with us. So happy you enjoyed our central city location. We hope to see you again soon.

Thank you for staying with us. Safe onward travels!

Hi David, I am sorry to hear about your disappointing stay with us. I can assure you that the bed linens are washed and changed after every guest checks out. Due to the age of the building, and the wood floors and frame, it can after rain or in humidity, cause a musty smell but we do everything we can to mitigate that with air fresheners and with cleaning the hostel several times throughout the day. We hope you will give us another chance to shine on your next visit to San Diego. Cheers!

Patrick, Thanks so much for your review and feedback! I am so glad to hear your first hostel experience was with us and that you had such a great time!! For next time, if you didn't on this trip, grab a few pairs of free earplugs at reception. They will help mitigate the street noise! Or you could upgrade to one of our deluxe private rooms, which are on the interior side of the building. You give up the view you get with your private room but you gain A/C, a mini fridge, and a much quieter experience! We look forward to seeing you again! Cheers!

Thanks, Vylma

Thanks for your review and 5 out of 5 rating! Just for future reference, we do have rooms with Air Conditioning. Cheers!

Hey Eric,Thank you so much for the great score and feedback! It's great to see/hear when a guest has a great time with us!!

Hi Luis Miguel, So glad you enjoyed your stay with us and that you found the staff friendly!! Hope to see you again in the future!

Hi Nikesh, Thanks for the 4 out of 5 rating! We hope you enjoyed your time with us and hope to see you again in the future!

Hi Julissa, Thanks for the review and score! We are glad you enjoyed your stay with us!

Thanks for the great review and feedback, Jeffrey! We are so glad you had a great time visiting your daughter! We hope to see you again the next time you are in town for a visit!

Thank you for your review and feedback.

Thank you for your review and feedback.

HEy Christina,Thanks so much for your thoughtful review and score! We apologize for the outside noise at night but we are glad it didn't prevent you from enjoying your time with us! Hope to see you again the next time you're in San Diego!Cheers!

Hi Heather, thank you so much for reviewing us and giving us a good score! We value the feedback and are working on various improvements we hope we can share with you the next time you are in town!