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Beoordelingen van Porto Vista Hotel Downtown

3.5 out of 5
Porto Vista Hotel Downtown
1835 Columbia St, San Diego, CA

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 193 van 1055 beoordelingen" "
Gastenscore: 8 - Goed. 204 van 1055 beoordelingen" "
Gastenscore: 6 - Redelijk. 229 van 1055 beoordelingen" "
Gastenscore: 4 - Matig. 210 van 1055 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 219 van 1055 beoordelingen" "

6,4/10

Netheid

7,0/10

Personeel en service

5,8/10

Voorzieningen

5,8/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Marissa

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The water in the shower took like 10 min to go down. Other than that it was convenient and really close to little Italy.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Gerardo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience
2 nachten verbleven in april 2024

10/10 – Uitstekend

Jeff

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property close to many dining choices. Rooms are ver small and has a motel atmosphere.
1 nacht verbleven in april 2024

6/10 – Redelijk

Kristine D

Reisde met een groep
Positief: Personeel en service
Staff was helpful. Site was perfect. But... kinda like a "lipstick on a pig" type of property. I wouldn't stay again or recommend.
3 nachten verbleven in april 2024

6/10 – Redelijk

Alexandra Rae

Positief: Personeel en service
Good location with an easy walk to restaurants, shopping, and attractions in Little Italy. The room was comfortable. It was adequate for my stay and needs. They wanted a large security deposit and the one elevator for the entire hotel was tricky to catch. Overall, it was good experience. This hotel fit my budget and within desired location.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Ramon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice area
2 nachten verbleven in april 2024

10/10 – Uitstekend

GUSTAVO JOSE

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Darian Leon

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I come from southern hospitality, especially walking into an establishment. No one greet you and that’s important. Didn’t feel welcomed at all!!
4 nachten verbleven in april 2024

10/10 – Uitstekend

jayson

1 nacht verbleven in april 2024

10/10 – Uitstekend

Claudia

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had such a good experience at this hotel. Rooms are spacious, front desk was always friendly, walkable to main points, and always felt safe. Will definitely stay again.
3 nachten verbleven in april 2024

4/10 – Matig

Joaquin

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed there for a week and my room was not serviced once even after multiple requests.
8 nachten verbleven in april 2024

10/10 – Uitstekend

Julio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great spot in Little Italy San Diego.
3 nachten verbleven in april 2024

8/10 – Goed

Peter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Funky, NY vibe. Good restaurant closeby. But dicey area.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Wade

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
This is a mediocre Holiday Inn type motel masquerading as a boutique hotel. Indifferent staff, OK rooms(nothing special). Lots of surprise charges. BEWARE - overnight parking in the area is difficult due to the street cleaning schedule and this place charges a ridiculous $45/night for guests. If you decide to book this place, plan on paying an additional $60-$80 a night in 'fees' and parking.
3 nachten verbleven in april 2024

4/10 – Matig

Jasmin

Reisde met een groep, Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Asked for towels and received them 1 hour later after asking. You have to find your own parking or pay 40 dollars for valet. Pool is so tiny
1 nacht verbleven in april 2024

4/10 – Matig

CHRISTOPHER

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rude and unhelpful staff, they only want your money and couldn’t care less about you. Homeless, high woman yelling obscenities and swearing at the hotel restaurant over breakfast. Do NOT stay here
3 nachten verbleven in april 2024

6/10 – Redelijk

nelson

Positief: Netheid
Ok
1 nacht verbleven in april 2024

10/10 – Uitstekend

RACHAEL, Juneau

Positief: Netheid, personeel en service
It was ok
3 nachten verbleven in april 2024

4/10 – Matig

Amy

Reisde met een groep, Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
There are areas that are updated and really nice and then other areas don’t look so great. The valet was a positive experience. The AC didn’t work great. And it was super loud all night in the hotel keeping us awake. In the morning it was loud too with the housekeeping carts. The elevators are super slow and the buttons do not light up so sometimes you aren’t sure if it is working or not?! This is not a huge issue but it did leave us wondering if it was working! The room itself is ok. It is not a 5 star accommodation by any means. There was a refrigerator which was nice. Towels are thin. The property is on the edge of Little Italy which is a great area! Lots of great restaurants and a charming area. At check in you are required to sign a hard copy list of things which could occur a penalty. I have never done this before at any property. And some of the information was wrong for my booking so I crossed off some sections and then they hand wrote the correction. I just thought it was strange.
1 nacht verbleven in april 2024

8/10 – Goed

Jorge

Positief: Netheid, personeel en service
Great location, right in the heart of Little Italy.
3 nachten verbleven in april 2024

6/10 – Redelijk

Erika

Reisde met huisdieren, Reisde met partner
Positief: Voorzieningen
Very expensive pet fee. Very difficult to find parking.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Olivia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great, very friendly staff
1 nacht verbleven in april 2024

4/10 – Matig

Eva

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing to add, would not stay or eat breakfast there again
1 nacht verbleven in april 2024

4/10 – Matig

David

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I did not like the the fact that only 30 minutes was offered
3 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Julius

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
The first room, a few broken items. Shower , air conditioning, second a lil bit better but no soap in the dispensers. Elevator is not working right either bottoms are not working properly, overall the hotel in some areas is not functioning properly and not up codes. I tried to cancel but it didn’t work. This will be the last time I’m staying here. Or using Expedia for hotels.
1 nacht verbleven in maart 2024

4/10 – Matig

Ruby

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
No parking
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Matthew

Zakenreiziger
Great place to stay!
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Christina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful location. I would definitely consider staying again.
2 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Corey

Zakenreiziger, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
DO NOT STAY HERE - PHOTOS ARE A COMPLETE LIE. The photos on this listing DO NOT match what the actual hotel is like. Your room overlooks the parking garage and all night there were people partying, revving their engines when leaving and the noise is very difficult to sleep through. Above me there was a loud banging from a party up above. My Girlfriend and I got stuck in the elevator for 45 minutes. We called the front desk and the front desk worker was too stupid to understand that we were stuck in the elevator until the doors finally opened and they said "oh youve been IN the elevator".... We found leftover rose petals beneath the bed, the microwave made a loud humm all night, the furniture was broken and dirty. DO NOT STAY HERE. THIS PLACE NEEDS TO BE SHUT DOWN.
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Jeremy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk best help they deserve a raise
1 nacht verbleven in maart 2024

4/10 – Matig

stephanie

Reisde met partner
Negatief: Netheid, personeel en service en voorzieningen
The room smelled like smoke and the floor was very dirty. Bath towels were old and worn. Front desk not friendly. Pool/spa area is worn and needs to be redone.
1 nacht verbleven in maart 2024
Reactie van Clayton Stone op 25 mrt 2024
Good Evening ,We see your stay with us was below satisfactory. I will chat with our team here and we will work on the items mentioned in your comment. We apologize about that. Thank you for taking the time to leave us a review.

4/10 – Matig

Marlene

1 nacht verbleven in maart 2024

8/10 – Goed

Joseph

Reisde met familie
Positief: Netheid
Bathrooms horrible
2 nachten verbleven in maart 2024
Reactie van Clayton Stone op 25 mrt 2024
Good Evening, Thank you for letting us know about your stay. I will have our maintenance team look at the bathroom in your room. Thank you for the feedback and next time travel brings you to the area hopefully you stay with us again.

10/10 – Uitstekend

Zaira Dennis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente
6 nachten verbleven in maart 2024
Reactie van Clayton Stone op 25 mrt 2024
Good Evening, Thank you for leaving us such a nice review. We are happy you enjoyed your time with us and hopefully you get a chance to stay with us again in the near future,

8/10 – Goed

Mohammad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pretty good
1 nacht verbleven in maart 2024
Reactie van Clayton Stone op 25 mrt 2024
Good Evening, Thank you for taking the time to leave us a review. Hopefully you get a chance to stay with us again in the near future.

10/10 – Uitstekend

Marruss

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Clayton Stone op 25 mrt 2024
Good Evening, Thank you for leaving such a nice review. We are happy that you enjoyed your time with us and hopefully you get a chance to stay with us again in the near future,

8/10 – Goed

Bronwyn

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Love it’s location in Little Italy. Common areas are welcoming and beautiful. Rooms are tired and need a refresh
2 nachten verbleven in maart 2024
Reactie van Clayton Stone op 16 mrt 2024
Good Afternoon, Thank you for taking the time to leave us a review. We loved that you enjoyed our location. Our maintenance team every week has a new project to update our rooms. Hopefully next time you are in the area you will see improvements.

6/10 – Redelijk

Bren

3 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Araceli

Reisde met huisdieren, Reisde met familie
Negatief: Personeel en service
Overall, my experience at this hotel was highly disappointing. Not only did they make a mistake with our room reservation by not letting us know the suite didn’t allow pets, but they also failed to properly register one of our rooms they had accommodated due to mistake, leading to a terrifying incident with security in the middle of the night. Security walked into the room as my grandparents were sleeping and proceeded to question them. It was clear that Gerry’s priority was to avoid getting in trouble rather than ensuring the safety and comfort of their guests. While they did attempt to make amends with a free breakfast, it did little to erase the fear and discomfort we experienced during our stay. The lack of communication and professionalism displayed by the staff was unacceptable, and I would caution others against staying at this establishment in the future. The pleasant meals and occasional manager check-ins were simply not enough to outweigh the negative aspects of our visit.
1 nacht verbleven in maart 2024
Reactie van Clayton Stone op 16 mrt 2024
Good Evening Araceli, We apologize about your experience while staying with us. This is not the typical experience one receives. We will look into this situation and make sure this does not happen with future guests. Thank you for taking time to let us know about your experience. We will also look into communicating with the third parties about which rooms are pet friendly.

6/10 – Redelijk

Tanisha

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van Clayton Stone op 12 mrt 2024
Good Afternoon Tanisha, Thank you for staying with us and thank you for taking the time to leave us a review.

8/10 – Goed

Jessamyn

Great location, helpful staff, odd building but it works. I’ll be back
3 nachten verbleven in maart 2024
Reactie van Clayton Stone op 16 mrt 2024
Good Afternoon, Thank you for taking the time to leave us a review. We love to hear that next time you are in the area you will stay with us again.

6/10 – Redelijk

Jill

Reisde met een groep
Positief: Personeel en service
Great location and the employees were nice. But the philosophy is not my cup of tea. Apparently you have to ask to have your room serviced and they will do it every other day. When you spend four times what it cost you at your home and don't get "luved" well it just isn't my cup of tea. Raise the standard.
5 nachten verbleven in februari 2024
Reactie van Clayton Stone op 9 mrt 2024
Good Afternoon Jill,Thank you for taking the time to leave us a review. Happy to hear that the employees were nice. We will look into our housekeeping policies and hopefully raise the standard. Thank you again.

6/10 – Redelijk

Geanie

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property is nice and in a convenient location. Paying $45 a day for parking is very inconvenient. The room was decent. Not terrible but the bed was super hard and the pillows were flat and hard also. Which made for 2 sleepless nights. If you are going to stay here bring your own pillow. Aside from that staff was friendly and overall a good stay.
2 nachten verbleven in maart 2024
Reactie van Clayton Stone op 9 mrt 2024
Good Afternoon Geanie,Thank you for taking the time to leave us a review. We will look into the beds and pillows so we can make sure are guests have a more comfortable sleep. Very happy to hear the staff was friendly with you.

6/10 – Redelijk

Erica

Reisde met partner
This is definitely a “low budget” place. It’ll get the job done of housing you for one night BUT expect there to be many flaws. Such as, stained sheets , dirty tub, stained towels loud exterior HVAC unit, older/slower elevators, etc. if you can look past these issues then this place is for you. Luckily, we only needed it for one night stay. The location is good since there’s many places to walk to in Little Italy. Their Glassdoor Restaurant was good too. Their bartender and manager were very nice and attentive. The restaurant itself was nice, the menu looked good and their drinks were good too. Overall, this place is okay to stay for one night if you can over look their flaws. I’d also say that this place is not worth it to pay more than $200 for one night stay—-Even then, that’s still kinda high for this hotel.
1 nacht verbleven in maart 2024
Reactie van Clayton Stone op 9 mrt 2024
Good Afternoon Erica, Thank you for taking the time to leave us a review. never should you have dirty or stained anything in your room so i will address this immediately. Happy to hear that you had a great experience at our Glassdoor Cantina. Thank you for taking the time to leave us a review.

8/10 – Goed

Jorge

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Clayton Stone op 9 mrt 2024
Thank you Jorge for taking the time to leave us a review.

8/10 – Goed

Keith

1 nacht verbleven in december 2023
Reactie van Clayton Stone op 25 mrt 2024
Good Evening, Thank you for leaving such a nice review. We are happy that you enjoyed your time with us and hopefully you get a chance to stay with us again in the near future,

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location is great if you're an urbanist like myself. Right in the Little Italy district, there are tons of good restaurants nearby and a Farmers Market on Saturdays. The expensive high rises don't know what they're missing. The room was great, quiet, and just about everything any of the more expensive places had. I would stay here again, easily.
4 nachten verbleven in februari 2024
Reactie van Clayton Stone op 29 feb 2024
Good Afternoon Christopher,Thank you for taking the time to leave such a nice review. We would agree that the area is amazing and we are very fortunate to be right in the middle of it all. We look forward to you staying with us again,

10/10 – Uitstekend

Jesse

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was really cozy and relaxing would def stay again
1 nacht verbleven in februari 2024
Reactie van Clayton Stone op 27 feb 2024
Good Afternoon,We are happy to see that you enjoyed the room. Thank you so much for leaving such a nice review. We look forward to you staying with us again in the future.

10/10 – Uitstekend

Varinder, Franklin Square

1 nacht verbleven in februari 2024
Reactie van Clayton Stone op 25 mrt 2024
Good Evening, Thank you for leaving such a nice review. We are happy that you enjoyed your time with us and hopefully you get a chance to stay with us again in the near future,

8/10 – Goed

Kris

Reisde met partner
Positief: Netheid, voorzieningen
We liked the location. Easy on off highway for Ubers to pickup or drop off. Walking to many restaurants was easy and quick. Downside. SOme rowdy customers came in late one night, but hey, they were on vacay. BUT... I finally had to call for a refresh of towels and pick up trash and that was not good.
6 nachten verbleven in februari 2024
Reactie van Clayton Stone op 27 feb 2024
Good Afternoon,Thank you for taking the time to leave us a review. I would agree that our location is one of our best features. Sorry you experienced some rowdy guests near you. Thank you again for staying with us.