Fontein

Beoordelingen van Westgate Hotel

4.5 out of 5
Westgate Hotel
1055 Second Ave, San Diego, CA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 614 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 199 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 91 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 55 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 43 van 1002 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

John

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Beautiful hotel - starting to show its age. Would stay again though. A lot of homeless around the area.
2 nachten verbleven in april 2024
Reactie van Mariana Front Desk Supervisor op 1 mei 2024
Dear John, Thank you for the feedback, we appreciate you taking the time. We hope to have you back soon. Warm Regards

10/10 – Uitstekend

LORRAINE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was very elegant. Love the rooftop gym and pool/ hot tub
1 nacht verbleven in april 2024
Reactie van Mariana Front Desk Supervisor op 21 apr 2024
Dear Lorraine, Thank you for the kind review and compliments on our facilities. We hope to have the pleasure of welcoming you back soon. Warm Regards,

10/10 – Uitstekend

susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was our 4th stay at the westgate and it has been consistently nice. The rooms are quiet with comfortable bedding. I do wish room service stayed open a little later as our flight had been delayed and by the time we got there, the kitchen had closed 10 minutes ago. Breakfast is always good. Gabriel took care of us all three mornings and was an amazing personality to have at the hotel. He remembered things we had told him, gave suggestions, and clearly cared about us-after the three days, he felt like family!!! Thanks Gabriel-we will be back this summer for another weekend getaway and will come see you for sure! Thanks Westgate, until next time!!
3 nachten verbleven in april 2024
Reactie van Beatriz Krause - Director of Rooms op 17 apr 2024
Dear Susan, What a delight reading your review. Thank you for the compliments specially on the staff (Gabriel), our best asset. We hope to have the honor of welcoming you back soon. Warm Regards, Beatriz Krause

8/10 – Goed

Kinsey

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Beatriz Krause - Director of Rooms op 17 apr 2024
Dear Kinsey, Thank you for the feedback, we appreciate you taking the time. We hope to have you back soon. Best Regards, Beatriz Krause

10/10 – Uitstekend

Lauren

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was fantastic, everyone we spoke to was so friendly, accommodating, and helpful. Spa and pool area were amazing, with a really impressive gym setup. My girls were so excited about how "fancy" everything was, it was super fun to see their reaction to everything. The hotel has a little visible age, but everything was in great working order and was fun to explore. Also, the shower in our room had the best water pressure I have ever had in my life!
1 nacht verbleven in april 2024
Reactie van Beatriz Krause - Director of Rooms op 9 apr 2024
Dear Lauren, Thank you so much for this kind review. We're glad to hear the staff was friendly, accommodating and helpful. We hope to see you back soon. Warm Regards, Beatriz Krause

8/10 – Goed

Kevin

Reisde met partner
Positief: Netheid, personeel en service
A bit dated.
3 nachten verbleven in april 2024
Reactie van Beatriz Krause - Director of Rooms op 7 apr 2024
Dear Kevin, Thank you very much for sending us your feedback. We hope to have the honor to serve you again. Best Regards, Beatriz Krause

8/10 – Goed

Chris

1 nacht verbleven in april 2024
Reactie van Mariana Front Desk Supervisor op 28 apr 2024
Dear Chris, Thank you for the feedback, we appreciate you taking the time. We hope to have you back soon. Warm Regards,

8/10 – Goed

DJ

Positief: Netheid, personeel en service
4 nachten verbleven in maart 2024
Reactie van Beatriz Krause - Director of Rooms op 5 apr 2024
Dear DJ, Thank you for taking the time to send us your feedback. We hope to see you back soon. Best Regards, Beatriz Krause

10/10 – Uitstekend

Christina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was awesome and attention to details they acell at! 👏
1 nacht verbleven in maart 2024
Reactie van Beatriz Krause - Director of Rooms op 3 apr 2024
Dear Christina, Thank you for the kind review and compliments on the staff. We hope to have the pleasure of welcoming you back soon. Best Regards, Beatriz Krause

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Elegant setting and friendly staff
3 nachten verbleven in maart 2024
Reactie van Beatriz Krause - Director of Rooms op 3 apr 2024
Dear Karen, Thank you for the 5/5 review. We are glad to hear you enjoyed your stay and hope to see you back soon. Best Regards, Beatriz Krause

10/10 – Uitstekend

JUAN PABLO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente trato
1 nacht verbleven in maart 2024
Reactie van Beatriz Krause - Director of Rooms op 3 apr 2024
Dear Juan Pablo, Thank you for the feedback. We hope to see you back soon. Warm Regards, Beatriz Krause

8/10 – Goed

Laura

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gaslamp district is a bit sketchy. Lots of homeless around.
1 nacht verbleven in maart 2024
Reactie van Beatriz Krause - Director of Rooms op 29 mrt 2024
Dear Laura, Thank you for sharing your feedback with us. We hope to have a chance to serve you again in the future. Warm Regards, Beatriz Krause

6/10 – Redelijk

michael

Reisde met een groep
Positief: Netheid, voorzieningen
Nice place but stuffy decore. Very comfortable beds. Rooms/bathrooms need to be refreshed. The food is good and the fitness facility is excellent.
2 nachten verbleven in maart 2024
Reactie van Beatriz Krause - Director of Rooms op 29 mrt 2024
Dear Michael, Thank you for taking the time to send us your feedback and suggestions. We hope to have the pleasure of welcoming you back soon. Best Regards, Beatriz Krause

10/10 – Uitstekend

Danielle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel with a beautiful pool and spa. Rooms are large and spacious.
3 nachten verbleven in maart 2024
Reactie van Mariana Front Desk Supervisor op 26 mrt 2024
Dear Danielle, Thank you for taking the time to send us your feedback. Thank you for the compliments on our facilities. We hope to have an opportunity to serve you again in the future. Warm regards,

10/10 – Uitstekend

Monica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful property, loved the hot tub bath
1 nacht verbleven in maart 2024
Reactie van Mariana Front Desk Supervisor op 22 mrt 2024
Dear Monica, Thank for the review and compliments on the facilities. We hope to welcome you back soon. Warm regards,

8/10 – Goed

Shelly Anne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay.
1 nacht verbleven in februari 2024
Reactie van Beatriz Krause - Director of Rooms op 25 feb 2024
Thank you for the kind review. We hope to have the pleasure of welcoming you back soon. Best Regards, Beatriz Krause

4/10 – Matig

Phoebe

1 nacht verbleven in februari 2024
Reactie van Beatriz Krause - Director of Rooms op 22 mrt 2024
Dear Phoebe, Thank you for taking the time to send us your feedback. We hope to have an opportunity to serve you again in the future. best regards, Beatriz Krause

10/10 – Uitstekend

Karina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Mariana Front Desk Supervisor op 22 mrt 2024
Dear Karina, Thank you for the 5/5 review. We hope to have you back as our guest soon. Warm Regards,

8/10 – Goed

ruth

Positief: Netheid, staat van de accommodatie en faciliteiten
Some staff members - those in n lobby especially went beyond the call of being helpful!👏 However, a waiter in the dining room on floor two could use training in checking back to tables, and alerting when there is a 30 minute wait between placing the order and having it delivered and delivered only because we went into the kitchen and asked what was going on. The order was so delicious we ALMOST forgave his lack of care. I the bottom line I look forward to returning to the hotel again.
1 nacht verbleven in februari 2024
Reactie van Beatriz Krause - Director of Rooms op 20 feb 2024
Dear Ruth, Thank you for the kind review and compliments on the staff, our best asset. We hope to have the honor of welcoming you back soon. Warm Regards, Beatriz Krause

10/10 – Uitstekend

Gia Nicole

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Mariana Front Desk Supervisor op 22 mrt 2024
Dear Gia, Thank you for the 5/5 review. We hope to have you back as our guest soon. Warm Regards,

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really enjoyable stay.
2 nachten verbleven in februari 2024
Reactie van Beatriz Krause - Director of Rooms op 18 feb 2024
Dear Robert, Thank you for the 5/5 review. We are glad to hear you enjoyed your stay. We hope to have you back as our guest soon. Best Regards, Beatriz Krause

8/10 – Goed

Yahayra

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Properties were experiencing issues with flooding and no in room wi-fi . However the staff did a wonderful job in accommodating guests while they resolved structural issues.
4 nachten verbleven in februari 2024
Reactie van Beatriz Krause - Director of Rooms op 8 feb 2024
Dear Yahayra, Thank you for the kind review and understanding while we experience some issues last Saturday. I am happy to inform we recovered quickly and everything is back up and running. We hope to have the honor of having you back soon. Best Regards, Beatriz Krause

10/10 – Uitstekend

Guillermo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Omar at the front desk really kicked off our stay for our anniversary, the valet guys (especially Al & Fernando) were complete class acts, and George was a wonderful bartender. The staff was even more impressive than the luxurious decor…like “go down playing their instruments on the Titanic” impressive. We’ll gladly come back! Pro tip…just pay to park in the hotel’s valet and save yourself the headache.
3 nachten verbleven in januari 2024
Reactie van Beatriz Krause - Director of Rooms op 31 jan 2024
Dear Guillermo, Thank you for the kind review and compliments on our staff, our best asset. We are happy to hear you enjoyed your stay and look forward to have you back soon. Warm Regards, Beatriz Krause

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Beatriz Krause - Director of Rooms op 30 jan 2024
Dear guest, Thank you for the 10/10 review. We are happy to hear you had an enjoyable stay and we look forward to have you back. Best Regards, Beatriz Krause

10/10 – Uitstekend

Louisa

1 nacht verbleven in januari 2024
Reactie van Mariana Front Desk Supervisor op 22 mrt 2024
Dear Louisa, Thank you for the 5/5 review. We hope to have you back as our guest soon. Warm Regards,

10/10 – Uitstekend

Roy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would stay again
Great hotel and staff
2 nachten verbleven in januari 2024
Reactie van Mariana Front Desk Supervisor op 3 feb 2024
Dear Roy, Thank you for the kind review and compliments on our staff. We are happy to hear you enjoyed your stay and look forward to have you back soon

10/10 – Uitstekend

Anthony

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Beatriz Krause - Director of Rooms op 20 jan 2024
Dear Anthony, Thank you for the 5/5 review. We are happy to hear you enjoyed your stay. We hope to see you back soon. Best Regards, Beatriz Krause

10/10 – Uitstekend

Matthew

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Mariana Front Desk Supervisor op 18 jan 2024
Dear Matthew, Thank you for taking the time to send us your feedback. We are glad to hear you enjoyed your stay with us. We hope to have you back soon. Warm Regards,

10/10 – Uitstekend

Silvia

1 nacht verbleven in januari 2024
Reactie van Mariana Front Desk Supervisor op 6 feb 2024
Dear Silvia, Thank you for your review. We are happy to hear you had an enjoyable stay and we look forward to have you back. Warm Regards,

10/10 – Uitstekend

Jose Antonio

1 nacht verbleven in januari 2024
Reactie van Mariana Front Desk Supervisor op 18 jan 2024
Dear Jose Antonio, Thank you for the 10/10 review. We are glad to hear you had an enjoyable stay. We hope to have the pleasure of welcoming you back as our guest soon. Warmest Regards

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Mariana Front Desk Supervisor op 17 jan 2024
Thank you, Michelle, for the 5/5 review. We hope to see you back soon at The Westgate. Warm Regards,

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceptional in all ways!!
We found this hotel to be outstanding. The service, cleanliness and overall decor were exceptional. The adjoining gym and spa were also really top notch. We would love to stay again!
1 nacht verbleven in januari 2024
Reactie van Mariana Front Desk Supervisor op 16 jan 2024
Dear Mary, Thank you for the 10/10 review. We are glad to hear you had an enjoyable stay. We hope to have the pleasure of welcoming you back as our guest soon. Warmest Regards

10/10 – Uitstekend

Alejandro

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Mariana Front Desk Supervisor op 17 jan 2024
Dear Alejandro, Thank you for taking the time to send us your feedback. We are glad to hear you enjoyed your stay with us. We hope to have you back soon. Warm Regards,

10/10 – Uitstekend

Lisa, Riverside

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed here a few times over the years. It is still a cute hotel with old world elegance. We only were there to sleep because we checked in so late but we would definitely return if we ever need to return to San Diego. Parking was very convenient and felt secure.
1 nacht verbleven in januari 2024
Reactie van Beatriz Krause - Director of Rooms op 20 jan 2024
Dear Lisa, thank you for taking the time to leave your feedback. We hope to have you back soon. warm Regards, Beatriz Krause

10/10 – Uitstekend

MASON, Salida

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super cozy and super nice. Will stay here again.
4 nachten verbleven in januari 2024
Reactie van Yvette Flores - Guest Experience Supervisor op 13 jan 2024
Thank you Mason, for the 5/5 review. We hope to see you back soon at The Westgate. Warmest Regards

10/10 – Uitstekend

Aldebaran

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was pretty cool!
1 nacht verbleven in januari 2024
Reactie van Mariana Front Desk Supervisor op 12 jan 2024
Dear Aldebaran, Thank you for the 10/10 review. We are glad to hear you had an enjoyable stay. We hope to have the pleasure of welcoming you back as our guest soon. Warmest Regards

10/10 – Uitstekend

Lauren

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Yvette Flores - Guest Experience Supervisor op 10 jan 2024
Lauren,thank you for the 5/5 review. We are glad to hear you had an enjoyable stay. We hope to have the pleasure of welcoming you back as our guest soon. Warmest Regards

10/10 – Uitstekend

Maria

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Beatriz Krause - Director of Rooms op 8 jan 2024
Thank you, Maria, for the 5/5 review. We hope to see you back soon at The Westgate. Best Regards, Beatriz Krause

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed here for a short weekend staycation… best part is you can stream apps from your phone to the TV. Internet speed was good we didn’t have any issues. Everything was clean and efficient. Friendly staff.
1 nacht verbleven in januari 2024
Reactie van Beatriz Krause - Director of Rooms op 8 jan 2024
Dear valued guest, Thank you for taking the time to send us your feedback. We are glad to hear you enjoyed your stay with us. We hope tp have you back soon. Best Regards, Beatriz Krause

10/10 – Uitstekend

James, Scottsdale

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful hotel. The carpeting window coverings bathrooms, furniture and art are all beautiful. The people are very friendly here. It really is a high class hotel. My only concern is that it resides in an area that is safe by day, but not particularly safe by night. On one side of the hotel, it’s absolutely beautiful with nice shops and restaurants, but on the other side is a Haven for homeless people and not safe to walk there.
1 nacht verbleven in januari 2024
Reactie van Beatriz Krause - Director of Rooms op 8 jan 2024
Dear James, Thank you for sending us your review and comments. We are happy to hear you liked the hotel and found the staff friendly. We hope to have the honor of having you back soon. Best Regards, Beatriz Krause

10/10 – Uitstekend

Esmeralda

1 nacht verbleven in januari 2024
Reactie van Beatriz Krause - Director of Rooms op 8 jan 2024
Dear Esmeralda, Thank you very much for the 5/5 review. We are glad to hear you had a nice stay. We hope to have you back as our guest soon. Warm Regards, Beatriz Krause

10/10 – Uitstekend

Soh

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Beatriz Krause - Director of Rooms op 8 jan 2024
Dear Soh, Thank you for the 10/10 review. We are happy to hear you enjoyed your stay. We hope to have you back soon. Best Regards, Beatriz Krause

10/10 – Uitstekend

John

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Westgate is the most beautiful hotel I’ve ever stayed in. It’s old it’s not shiny and new but I love that about it . If you want to stay in a glass and steel, modern hotel, those are available if you want to feel as if you are staying in an old historical palace this is the place for you
Reactie van Beatriz Krause - Director of Rooms op 8 jan 2024
Dear John, Thank you for your review. We are glad to hear you enjoyed your stay at The Westgate. We hope to see you back soon. Best Regards, Beatriz Krause

10/10 – Uitstekend

John

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Beatriz Krause - Director of Rooms op 8 jan 2024
Dear John, Thank you for the 5/5 review. We hope to have the pleasure to welcome you back soon to our property. Best Regards, Beatriz Krause

6/10 – Redelijk

Sheree

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I was disappointed that there was no pool or hot tub available during our stay as this was one of the reasons for picking it. Also the parking per day was very steep at $50 a day.
2 nachten verbleven in december 2023
Reactie van Yvette Flores - Guest Experience Supervisor op 6 jan 2024
Sheree, I am very sorry to hear your stay at our property was not up to your expectations. Please feel free to contact the hotel for any other concern's. Warmest Regards

10/10 – Uitstekend

Gerardo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Yvette Flores - Guest Experience Supervisor op 6 jan 2024
Gerardo,Thank you for the 5/5 review. We are glad to hear you had an enjoyable stay. We hope to have the pleasure of welcoming you back as our guest soon. Warmest Regards

10/10 – Uitstekend

Danielle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel, great family stay
3 nachten verbleven in december 2023
Reactie van Yvette Flores - Guest Experience Supervisor op 6 jan 2024
Dear Danielle,Thank you for taking the time to share your positive experience at our hotel.At our hotel, we strive to create a welcoming and comfortable environment that all our guests can enjoy. It is wonderful to know that we were able to meet your expectations. It was a pleasure having you as our guest, and we appreciate your kind review.

10/10 – Uitstekend

Nallely

1 nacht verbleven in december 2023
Reactie van Mariana Front Desk Supervisor op 1 jan 2024
Dear Nallely, Thank you for the 10/10 review. We hope to have the honor of having you back as our guest soon. Warm Regards

10/10 – Uitstekend

LORNA

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently located. Staff warm, welcoming and accommodating. Clean rooms, very comfortable beds and bedding.
1 nacht verbleven in december 2023
Reactie van Beatriz Krause - Director of Rooms op 31 jan 2024
Dear Lorna, Thank you for the kind review and the 5/5 rating. We are happy to hear you enjoyed the beds and were well assisted by our staff. We hope to have you back as our guest soon. Best Regards, Beatriz Krause

10/10 – Uitstekend

Rosalynn

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Mariana Front Desk Supervisor op 1 jan 2024
Dear Rosalynn, Thank you for the 5/5 review. We hope to have the honor of having you back as our guest soon. Warm Regards