Aan het strand, wit zand, ligstoelen aan het strand, parasols
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Beoordelingen van Aizawa Beach Resort

2.5 out of 5
Aizawa Beach Resort
Barangay Santiago, Camotes Island, San Francisco

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 7 van 29 beoordelingen" "
Gastenscore: 8 - Goed. 9 van 29 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 29 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 29 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 29 beoordelingen" "

6,8/10

Netheid

7,0/10

Personeel en service

6,0/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

alexandru

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
very friendly staff. the beach is right in front of the hotel. 3 min walk to restaurants
2 nachten verbleven in november 2023
Reactie van Myra op 6 dec 2023
Thank you so much

8/10 – Goed

Abner

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
Nice one.
1 nacht verbleven in juni 2021
Reactie van Myra op 15 jun 2021
Thank you very much

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2021
Reactie van K; Myra op 1 mei 2021
I am even more grateful for my willingness to do my best next time and thank you so much.

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mir hat alles sehr gefallen sehr nettes freundliches personal und immer kalte getränke vor ort
2 nachten verbleven in maart 2020
Reactie van K; Myra op 23 mrt 2020
Vielen Dank für eine freundliche Bewertung, wir hoffen, Sie beim nächsten Mal zu sehen. Gott segne dich.

8/10 – Goed

Janine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I was actually anxious at first after seeing the reviews but it turned out ok. Common bathroom was clean, water supply was ok during our stay. Staff were polite and courteous. Location was very nice too since its really facing the beach front. Our room was spacious given that there was just two of us. There are areas for improvement like putting trashbins in rooms and the bathroom. But overall a good vacation experience with them.
1 nacht verbleven in mei 2019
Reactie van K; myra op 27 mei 2019
Dear Janine, All I can say is thank’s to you for this wonderful review, will be happy to served you again next time.

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Very slow wifi, no generator, no cable TV, no hot and cold shower
1 nacht verbleven in mei 2019
Reactie van K; myra op 27 mei 2019
I apologize for the problem you encountered during your stayed, we’ll work hard to fix the issue you experienced. Thank you for letting us know.

6/10 – Redelijk

Randy

Nice staff, but management and upkeep needed
The "sea view" room is not a room with a view of the sea unless looking out the bathroom window and seeing the neighbour's beach counts. For the price, just get the cheapest room. We stayed in two rooms due to overbooking and both rooms had issues from a weak bed to bad taps and unheated showers. Breakfast is ok. The staff are very friendly and it is hard to say bad things but I have to honest.
2 nachten verbleven in mei 2019
Reactie van K; myra op 23 mei 2019
Hello Randy, Thank you for your feedback and letting us know about your stay. Unfortunately all the rooms do not have ocean view, but the restaurant has a nice view of the ocean. We only have one room with a heated shower . I apologized for your unhappy stay and thank you for taking the time in writing this review.

2/10 – Ontzettend slecht

Aries, Cebu

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
POOR CUSTOMER SERVICE!!! DON'T WASTE YOUR MONEY TO THIS PROPERTY!!!
1 nacht verbleven in april 2019
Reactie van K; Myra op 6 mei 2019
Dear Aries , The owner has already put in place new management for that will hopefully improve our customer's service skills on our property. Sorry for the inconvenience. Thanks.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are very hospitable and approachable. We asked if we could extend for a few more hours and if how much would we need to pay for it, but they let us stay without additional payment. Two thumbs up for your service!
1 nacht verbleven in april 2019
Reactie van K; myra op 20 apr 2019
Thank you so much

8/10 – Goed

Elie Rose

Positief: Netheid, personeel en service
a place for solemn vacation - not nightvlife
They have a good customer service. But they still need to improve their amenities. There a wifi -pocket wifi. (7slow connection). TV is not working. No room cleaning as stated in the web. But, if you really want serenity in your vacation, it is a good place to go. Wide shoreline, you can really feel the zen of nature. It is not advisable for people who likes night life also. The good thing there is that the people are very hospitable.
2 nachten verbleven in februari 2019
Reactie van K; Myra op 14 apr 2019
Hello Elie! Thank you for letting me know,I appreciate your feedback. Have a nice day .

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Very friendly staff, clean room, free breakfast included, booked a fan room and they gave a aircon room for the same price ,fantastic location right on the beach ,walki g distance to restaurants,cafes and local stores, great spot,great price ,highly recomended ****
2 nachten verbleven in april 2019
Reactie van K; myra op 7 apr 2019
Good Day ! Thank you so much for the wonderful feedback. we are all happy to serve you next.

8/10 – Goed

Sobd, Lyon

Reisde met partner
Positief: Netheid, personeel en service
Hôtel proche de la plage, au bout de Santiago Bay, et à côté des 4 restaurants du coin. Lit confortable, salle de bain basique et petit déjeuner classique. Le personnel est accueillant mais un peu confus. Wifi faible.
1 nacht verbleven in februari 2019
Reactie van K; Myra op 5 mrt 2019
Thank you for the comments, I apologize about the wifi weak. we just use portable wifi because our place is difficult to have a router. Thank you,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
Nous sommes restés 3 nuits dans cet hôtel au bout de Santiago. La chambre avec air conditionnée était propre et plutôt grande, avec quelques rangements. Par contre très peu d’isolation, un simple rideau pour cacher la fenêtre qui donnait sur l’entrée couloir. Petit déjeuner compris avec œuf et riz, très basique mais correct. Accès direct sur la plage et proche des 3-4 restaurants de la baie. Le wifi ne fonctionnait qu’une fois sur 2.
2 nachten verbleven in februari 2019
Reactie van K; Myra op 2 apr 2019
Thank you so much

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Für den Standard viel zu teuer. Dreckige Zimmer, nur kaltes Wasser zum Duschen. Kein Internet und trink Wasser.
4 nachten verbleven in januari 2019
Reactie van K; Myra op 5 mrt 2019
I Apologize that you're unhappy during your stay, we will do our best next time. Thank you

10/10 – Uitstekend

Mich, Cebu City

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
If you want to escape away from the city and looking for a quite and peaceful place, then this is the right room for you. Great location since it's very close to the beach.
1 nacht verbleven in september 2018
Reactie van K; Myra op 1 okt 2018
Hello Mich Thank you so much for the wonderful comments, looking forward next time.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
경치는 굿
그럭저럭 적당합니다. 앞이 바로 산티아고베이 비치라는 게 가장 큰 장점입니다. 데이터도 터지는 지역이에요.
1 nacht verbleven in mei 2018
Reactie van K,myra op 7 apr 2019
Thank you

10/10 – Uitstekend

Erica Jane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good price and the staffs are accommodating.
1 nacht verbleven in juni 2018
Reactie van K; Myra op 17 jun 2018
Thank you, Erica

6/10 – Redelijk

Milos

Camotes is for relaxing!
First room i got they had no shower hoze so they gavr us the room beside it. Only it took long time to cool of the room with aircon since they didn't turn it on despite i booked this room a week in advance. Very laid back attitude and expect that in Camotes island if you are from an efficient western country. It is for relaxing staying on this island. Pleasent surprise many things are cheaper on this island comparing to other more popular islands or in Cebu. We were driving around this island by scooter and didn't meet one tourist on our way around. This is an island i can move to in a few years from now since i love this island life. Paid 350 pesos per day since i rent it for 3 days otherwise 500 per day. I bargained with the owner of scooter. Maybe i will extend one or two days more renting it. Great fresh mango juice at Pito's, only 35 pesos wich is a bargain for fresh mango juice. No regrets at all visiting this island. Changed to another resort after first night.
1 nacht verbleven in mei 2018
Reactie van K; Myra op 11 jun 2018
Thank you for the compliment. we are happy to serve you more next time.

2/10 – Ontzettend slecht

Helmut

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van K; Myra op 7 mei 2018
Thank you

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van K; Myra op 4 apr 2018
Thank you for staying with us.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
It is okay considering proximity to the beach but the place could use better management. Breakfast meals can improve in presentation and variety as well.
2 nachten verbleven in maart 2018
Reactie van K; Myra op 1 apr 2018
The owner have already put in place a new management team that will hopefully improve our customer services and guest relation skills on our property, sorry for the inconvenience . Thanks

6/10 – Redelijk

Blaire

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice for a no
The hotel room could do with a little love but they are fine for what you need. Beautiful location on the beach with some nice cafes around. The staff are very nice and kind but not the most actively helpful, although if you ask them something they will try.
Reactie van Myra Kondo op 21 feb 2018
Thank you for your stay and we will improve our customer service skills . looking forward to see you again .

8/10 – Goed

Robert

Positief: Personeel en service
Good stay for the price
For the price this was a pleasant stay for me and my wife. Remember your free breakfast is a small filipino breakfast with some kind of meat with rice and a coffee. Be careful when booking because the least expensive rooms in this hotel are shared bathroom.
11 nachten verbleven in december 2017
Reactie van Myra Kondo op 19 jan 2018
Dear Sir Robert, First of all, I would like to say a thank you for pleasant staying with us. The room you booked is Fan room without toilet inside but we have also others room with toilet. sorry if we did not specific the details about the Fan room , thank you for the nice reviews and hope to see you next time. God Bless you.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst Hotel :(
Worst hotel that I've stayed in my entire life. We book two rooms but they given us one room and the they confirm this before when we booked. We expect a good ambience on this hotel but we seen a dirt and noisy place. The one room that they provided on us was dirty and beds mattresses were not clean. Comport room has a lot of waste that has not clean up. Were like squatter and has not enough bed to sleep. They given us one extra bed but i think the room was good for 4 person and were 7 person. Also, sometimes theres a power interruption in the hotel especially at night and its hot in our room. Receptionist were stress in entertaining customers and she is the one who moves in every request of the customers while the others were not helping her and she promised we will having our mango shake but it did not happened all was spoken and no action done. The most terrible is no water supply in our room since we are in the 2nd floor and we have bad feelings on this that we cannot have our own personal hygiene because no water supply. We just go common CR which were waiting to vacant the comport room. This hotel are not recommended to my friends. A lot of improvements needs on this hotel.

6/10 – Redelijk

Øistein

Positief: Staat van de accommodatie en faciliteiten
Flott beliggenhet ved Santiago Bay
Ved ankomst ville ikke hotellet godta min booking gjennom Hotels.com til tross for at denne var bekreftet og betalt. Hotellet viste til at de ikke hadde noen avtale med hotells.com. Jeg måtte derfor betale kontant for rommet før jeg vil tildelt et rom. Saken ble senere oppklart og jeg fikk tilbake pengene og et rom med bedre standard enn jeg hadde betalt for - likevel en dårlig start på oppholdet. De luxe rommet jeg fikk tildelt hadde et baderom som ikke fungerte optimalt . Meget dårlig vanntrykk, vinduet kunne ikke lukkes, gamle hårtufser lå i vinduskarmen og baderomsdøren måtte låses opp med nøkkel hvis den ble lukket. Personalet gjorde alt de kunne for å rette opp ser dårlige førsteinntrykket og totalt sett ble det et greit opphold før jeg flyttet til et annet hotell dagen etter. Hotellet har en flott beliggenhet ved Santiago Bay og utsikten fra den felles terrassen er nydelig.

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The hotel staff are very accomodating and friendly but service is a bit slow. The room is actually good BUT very dusty especially the comforter. I got colds during my stay.

4/10 – Matig

Michael, Österreich

Negatief: Personeel en service, comfort kamer
ENTTÄUSCHUNG
Neues Hotel direkt am Strand. Im Badezimmer kein Wasser! WIFI-Verbindung funktioniert oft nicht. Personal absolut unzuverlässig!!!!! Zwei mal Frühstück bestellt, davon beide Male das falsche Frühstück bekommen! Am Tag des Auscheckens sollte das Frühstück um 6 Uhr früh fertig sein, damit wir pünktlich zur Fähre kommen. Frühstück war nicht fertig, Personal war weit und breit keines in Sicht, die Rezeption war unbesetzt, das Personal hat in ihren Unterkünften geschlafen. Das Notbett an der Rezeption war auch unbesetzt, da der diensthabende Mitarbeiter anscheinend lieber in seiner Unterkunft geschlafen hat! Für diesen Preis eine absolute ENTTÄUSCHUNG HOCH 10!!! Am Strand direkt vor dem Hotel liegen Glasscherben und Bierdeckel herum! Das ist gefährlich!

4/10 – Matig

Rudolf

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not to recommend
Not to be recommended
Reactie van K, Myra op 7 apr 2019
Hello Sir Rudolf, I apologize for the comments, we are all trying our best to serve you as much as we can, wish next time we can do more better. Thank you for letting us know

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
最低なホテル
Wi-Fiは深夜になくなるし、 足の踏み場がないくらいの狭さに 無料朝食が付いてるってだったのに 3人分の宿泊料払ってて2人ぶんしか 作ってないとか言われるし、 何時間前かわからない料理がずっと 屋上に放置されててそれを食べれと 言われるし、とにかく最低のホテル。 日本人経営だから期待したのに 本当に最低でした。
Reactie van General Manager op 27 dec 2016
この度は当ホテルをご利用いただきましてありがとうございました。朝食が三人分用意されていなかった件ですが、ご予約いただきましたFanルームは定員が二名でエクストラベッドを追加いただければ、大人三名でご利用いただける設定になっております。朝食は定員分の二名分が料金に含まれておりますが、エクストラベッドをご利用いただいたお客様の分は別途とさせていただいております。Expediaでご予約いただいた際に部屋の定員が三名となっておりましたが、これは当方の設定ミスであり、また、受付担当から充分な説明をご提供出来なかったのは当方の指導不足です。せっかくのご旅行にもかかわらず、不愉快な思いをさせてしまい大変申し訳ありませんでした。今後はより良いサービスをご提供させていただけますよう従業員一同精進したしますので、ご容赦いただけますと幸いです。あと、朝食はお客様のご希望をお聞きし、その時間に合わせてご用意しますので、作り置きをお出しするようなことはございません。また機会がございましたら、ご利用いただけますと幸いです。