Voorkant accommodatie - avond/nacht

Beoordelingen van Axiom Hotel

4 out of 5
Axiom Hotel
28 Cyril Magnin Street, San Francisco, CA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 533 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 317 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 84 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 1001 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Bahareh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Central location & near all shopping malls.
7 nachten verbleven in maart 2022
Reactie van EM op 18 apr 2022
Dear Bahareh, It was our pleasure to host you at Axiom Hotel in San Francisco, and we're ecstatic you were impressed with your recent visit. We're so happy you enjoyed our central location here in the heart of Union Square shopping plaza. Thank you for your kind review, and we hope you'll choose us again the next time you are in the area.

10/10 – Uitstekend

J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn hotel, modern ingericht, ideaal gelegen. Kamers zijn niet groot maar wel comfortabel
5 nachten verbleven in januari 2019
Reactie van Guest Relations op 30 jan 2019
Thank you for sharing your memorable experience with us at Axiom Hotel. We look forward to your next visit.

8/10 – Goed

Jeroen

Uitstekend hotel, goed gelegen. Inrichting en design lobby belooft veel, dat op de ietwat oubollige sfeer van de kamer niet wordt doorgezet. Vriendelijk personeel. Let op bijkomende locale kosten (taxes e.d.) van ca $ 23 per dag.
4 nachten verbleven in augustus 2018
Reactie van Front Office Supervisor op 4 sep 2018
We appreciate your compliments and we hope to welcome you back to the hotel on your next visit to San Francisco!

10/10 – Uitstekend

Susan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente ubicación, y muy bueno para ir con niños
1 nacht verbleven in april 2024

10/10 – Uitstekend

Susan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Puedes hacer todo caminando por qué está en el centro de la ciudad
1 nacht verbleven in april 2024
Reactie van Bryan Pourtabib, Director of Front Office op 29 apr 2024
Hi Susan!I'm thrilled to see your positive marks and comments about your visit, as it's great to see your enjoyment of our central location! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

10/10 – Uitstekend

Nick, Glasgow

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel, great location and the rooms were huge. Staff were friendly, although I showed up early for check in, they had a room available, but wanted to charge me $50 for the privilege. Otherwise amazing, will happily stay here again.
1 nacht verbleven in april 2024
Reactie van Bryan Pourtabib, Director of Front Office op 29 apr 2024
Thank you for taking the time in providing your honest feedback about your visit, Nick! I am happy to see your overall positive sentiments; thank you for providing me with your feedback about the early arrival as well, we'll be sure to look into those details on our end as well. It was our pleasure having the opportunity to host you, and we look forward to welcoming you back to the property on your next visit to the area!

8/10 – Goed

Roshan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
You might doubt the location of this hotel if you enter from Cyri St, because the Tenderloin neighborhood is on that said. But, if you enter from the other side (Powell St), it is different because that is where the cable cur turn around. Very convenient if you are trying to hop on the cable cars. Near by many stores for any shopping needs. Only downside of this hotel is the Valet parking service, they said they need 15mins, but expect to spend 30-45 mins. The texting feature never worked, you have to walk down to the receptionist to let them know you texted. Don’t do Valet dor the price they are charging, service is not good.
3 nachten verbleven in april 2024
Reactie van William op 21 apr 2024
Thank you for sharing your feedback with us. We truly appreciate your insights and apologize for any inconvenience you experienced with our valet parking service. We're delighted to hear that you found our location convenient, especially for accessing the cable cars and nearby shopping. We hope to have the opportunity to welcome you back and provide a more seamless experience in the future. Thank you for choosing to stay with us.Best,William Murphy Front Desk supervisor Axiom Hotel

10/10 – Uitstekend

Sedrick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful friendliest staffs in the square
6 nachten verbleven in maart 2024
Reactie van Front Desk Supervisor op 10 apr 2024
Good afternoon Sedrick!Thank you so much for choosing to stay at Axiom Hotel, and thank you for taking the time to provide positive feedback about your stay with us! I'm pleased to know that our staff has made your stay memorable and I am happy to see you found the hotel and our location to your liking. Our team is so appreciative in seeing you had an enjoyable visit on the property! We look forward to having you again in the future.Best,William MurphyFront office Supervisor

8/10 – Goed

Yingka, Torrance

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
-
2 nachten verbleven in april 2024
Reactie van Bryan Pourtabib, Director of Front Office op 5 apr 2024
Thank you for taking the time in providing your honest feedback about your visit, Yingka! We're happy to see you had an overall positive experience with us, and we very much hope to have the opportunity to host you again sometime soon!

10/10 – Uitstekend

Sedrick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cable cars takes you climb halfway up to the moon and you can’t help but give up your heart
2 nachten verbleven in maart 2024
Reactie van Bryan Pourtabib, Director of Front Office op 3 apr 2024
Thank you for taking the time in providing your honest feedback about your visit, Sedrick, and we're thrilled to see you had an enjoyable experience at our property! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

10/10 – Uitstekend

Lisa

1 nacht verbleven in maart 2024
Reactie van Bryan Pourtabib, Director of Front Office op 23 apr 2024
Thank you for taking the time in providing your positive marks about your time with us, and we're thrilled to see your positive metrics about your visit! Hopefully, we'll have the opportunity to host you again sometime soon, Lisa!

10/10 – Uitstekend

Imaizumi

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
コンベンションセンターに近く便利。 周りは治安があまり良く無いが、施設は綺麗でとても良かった。
6 nachten verbleven in maart 2024
Reactie van Bryan Pourtabib, Director of Front Office op 25 mrt 2024
Thank you for taking the time in providing your honest feedback about your visit, Imaizumi, and we're thrilled to see your high marks and praise! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

10/10 – Uitstekend

Kerry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Axiom Hotel is conveniently located just steps from the Powell St Muni/BART station and two blocks from Union Square. This boutique hotel was built in 1908 and underwent a major renovation in the past ten years. The rooms are clean and comfortable and feature nice amenities. The staff is friendly and professional. Dining options are abundant nearby as are shopping opportunities. We highly recommend this property.
3 nachten verbleven in maart 2024
Reactie van Bryan Pourtabib, Director of Front Office op 20 mrt 2024
Thank you for taking the time in providing your honest feedback about your time with us, Kery! It's truly great to see your overall positive comments and marks about your visit, and we're so happy to hear that you found our team, location, and accommodations to your liking! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

10/10 – Uitstekend

Patrick, Wilmington

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great place to stay right outside was the cable car easy access around the city in the streetcars
1 nacht verbleven in maart 2024
Reactie van Bryan Pourtabib, Director of Front Office op 17 mrt 2024
We're thrilled to see your high marks and praise about your visit to the property, Patrick! It's great to hear you were happy with our location and property, and we very much hope to have the opportunity to host you again sometime soon!

6/10 – Redelijk

Shih-Chieh Tracy

Positief: Personeel en service
Great central location and steps away from BART/Muni/Cable Carts/BUS. Hotel is also updated, interesting mix of modern and old-style building. And it is centrally located to all the tourist sights in SF. However opportunity is 1) house keeping details - trash not taken out and piece of trash on the floor 2) Not all room's heat/air is working - a lot of maintenance going on in the hotel 3) walked into the hotel and a person from street was walking through the lobby without getting stopped 4) interesting smells through out different part of the building and elevator.
2 nachten verbleven in februari 2024
Reactie van Bryan Pourtabib, Director of Front Office op 4 mrt 2024
Thank you for taking the time in providing your honest feedback about your time with us, Shih-Chieh. I am happy to see you found our central location to your liking and that you felt the hotel was updated nicely! That being said, I am of course disappointed in seeing the comments you've provided about certain aspects of your time with us, but I very much appreciate the honesty in your sentiments. We'll be sure your comments are utilized in a beneficial manner and as a means for improvement in the future; also, please know had our team been made aware of your sentiments while you were here with us, we would have made every effort possible to make things right in any way we could have. Thank you again for choosing to stay with us, and hopefully we'll have the opportunity to host you again sometime soon!

10/10 – Uitstekend

Alanoud

1 nacht verbleven in februari 2024
Reactie van Bryan Pourtabib, Director of Front Office op 21 mrt 2024
We're thrilled to see your positive score, in regards to your time with us Alanoud! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

10/10 – Uitstekend

Teodora

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoyed my stay!
2 nachten verbleven in februari 2024
Reactie van Bryan Pourtabib, Director of Front Office op 28 feb 2024
We're thrilled to see your positive comments and marks about your visit, Teodora! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

6/10 – Redelijk

Bianca

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Bryan Pourtabib, Director of Front Office op 20 mrt 2024
Thank you for taking the time in scoring your most recent visit to the hotel, Bianca. It appears we did not fully deliver an experience up to our typical standards for your visit, and I very much hope we have the opportunity to connect at your leisure. We'd love to have the opportunity to host you again, in hopes of providing the typical Axiom experience for you. Thank you for choosing to stay with us.

6/10 – Redelijk

Reza, North Vancouver

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
it's a good hotel if you just want a central location to crash
3 nachten verbleven in februari 2024
Reactie van Bryan Pourtabib, Director of Front Office op 18 feb 2024
Thank you for taking the time in providing your feedback about your visit, Reza! Although it appears we did not provide the typical Axiom experience for your visit, we thank you for taking the time in providing your post stay sentiments, and hopefully we'll have the opportunity to connect to hear what you felt we could improve upon. Thank you, again, and hopefully we'll have the opportunity to host you again, in providing the typical Axiom experience for you!

10/10 – Uitstekend

Lawrence

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had previously posted a three star review based on my check-in experience. This was aimed at the failings of Expedia, rather than the hotel. However, the hotel instantly responded with a room upgrade and fee waiver that was more than generous. This hotel is exceptionally clean and has been updated everywhere. All the staff were helpful and friendly. The location can not be beat. Outside the front door is the BART station (to and from the airport), two Cable car lines, the F Tram (up to Castro district and all the way to Fisherman's wharf), plus the subway and numerous buses. Within walking distance are Union Square, Chinatown, City Hall, and the major theatres. In the lobby is a tiny cafe that serves delicious coffee and pastries in the mornings, and has a surprisingly diverse menu available. Very friendly servers. The only downsides to the hotel are that some of the surrounding streets are sketchy in the daytime and possibly dangerous at night (stick to Market Street or take an Uber), and some of the rooms overlooking the Cable Car terminus are noisy. Highly recommend it.
5 nachten verbleven in februari 2024
Reactie van Bryan Pourtabib, Director of Front Office op 18 feb 2024
Thank you so much for taking the time in providing your post stay sentiments, Lawrence! We greatly appreciated having the opportunity to host you, and we're thrilled you had an enjoyable stay with us! We look forward to having you back again, sometime soon!

10/10 – Uitstekend

Tarandeep

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quiet and amazing place. Everything is closeby. Clean and beautiful.
2 nachten verbleven in februari 2024
Reactie van Bryan Pourtabib, Director of Front Office op 12 feb 2024
We're thrilled to see the positive marks and comments about your stay with us, Tarandeep! I'm so happy you found the accommodations quiet, clean and beautiful, and it was very much our pleasure having the opportunity to host you!

6/10 – Redelijk

Lawrence

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
No room upgrade. Our daughter in her own room was on the 6th floor, while we are stuck on the very noisy third floor. No bottle of wine as promised by Expedia (“VIP Service”).
2 nachten verbleven in februari 2024
Reactie van Bryan Pourtabib, Director of Front Office op 14 feb 2024
Thank you for taking the time in providing your honest feedback about your visit. As we have discussed offline, we very much appreciate your feedback in bringing these areas to our attention, and we're glad we were able to address your concerns. We very much appreciated having the opportunity to host you, and we look forward to having the opportunity to host you again sometime soon!

10/10 – Uitstekend

Robbie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Axiom is a friendly, tech forward hotel with reasonable sized rooms for downtown San Francisco. The low rating for the noise- I expect noise in downtown, but the outer window did not closer properly, despite the friendly maintenance folks trying to fix it. Super clean, comfortable room, fast internet, exercise room with a Peloton bike, and cafe in-house made for a comfortable business stay
3 nachten verbleven in januari 2024
Reactie van Bryan Pourtabib, Front Office Manager op 2 feb 2024
Thank you for taking the time in providing your honest feedback about your visit, Robbie! We're thrilled to see your overall sentiments and impressions were positive, and it's great to see that you found our team and your accommodations to your liking! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

10/10 – Uitstekend

Robert, Palm Beach Gardens

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location. Next to Powell St BART & Moscone. Lots of good stuff nearby.
1 nacht verbleven in januari 2024
Reactie van Bryan Pourtabib, Front Office Manager op 1 feb 2024
We're thrilled to see your positive marks and comments about your stay with us, Robert! I am happy to hear you enjoyed the location of our property. It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

8/10 – Goed

Wei-chuan

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great staff with attentive service
2 nachten verbleven in januari 2024
Reactie van Bryan Pourtabib, Front Office Manager op 23 jan 2024
Thank you so much for taking the time in providing your honest feedback about your visit, Wei-chuan! I'm so happy you found our staff attentive and providing great service, as those comments are truly great to hear! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Hotel
The hotel was very nice! The room was very very nice! We were right in the center for all transportation so we got to get on the cable cars, bus, the train! Everything we wanted to do, we accessed via public transportation. Restaurant options were great. There’s homeless ppl but they don’t bother you. I would come back to this hotel again if ever back in San Fran!
4 nachten verbleven in januari 2024
Reactie van Bryan Pourtabib, Front Office Manager op 17 jan 2024
Thank you for taking the time in providing your honest feedback about your time with us! It's truly great to see the sentiments about your time with us and the high praise, and we very much hope to have the opportunity to host you again sometime soon!

4/10 – Matig

David Jr

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Decent property with a slightly confusing car entrance. We had to circle the building and call before any valet came and took our car from the busy road for us to unload. The staff were all terrific and the rooms themselves are modern. The hallways and elevators are narrow so make sure you don’t have any oversized items. They share a space with a small cafe so food is not a problem. Unfortunately, the most beautiful part of this property is its main reception. The rooms have a completely different vibe. In our room, the AC would work and stop working throughout the night and it was freezing in the room. The front staff were gracious enough to come up and fix it from time to time but at a point it was too late in the night to deal with. We were unable to move to a more functional room. It would have been an amazing stay if it weren’t for the valet and AC issues. For the price, these problems should have not happened.
1 nacht verbleven in december 2023
Reactie van Bryan Pourtabib, Front Office Manager op 1 jan 2024
Dear David Jr.,Thank you for taking the time in providing your honest feedback about your visit. Although I am happy to see certain comments you have provided, I'm of course disappointed and saddened to see that any aspect of your visit was less than to our typical standards. As stated offline, I'm hopeful we have the opportunity to make things right with you, as we wouldn't want any guest to leave our property with any negative sentiments after staying with us, and I truly hope we may have the opportunity to host you again in providing the typical Axiom experience, for you. Thank you so much for your time, David Jr.

6/10 – Redelijk

Pat

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location if walking to Union Square but many unhoused people in the area. Our room was great except for the construction work in the next room over. The work could have been done during the day while we were out and about.
1 nacht verbleven in december 2023
Reactie van Bryan Pourtabib, Front Office Manager op 27 dec 2023
Thank you for taking the time in providing your honest feedback about your time with us, Pat! I am happy to see that you found our location and your guest room to your liking! Although I am disappointed that certain aspects of your visit were not up to our typical standards, I appreciate you bringing those items to our attention. Hopefully, we'll have the opportunity to host you again some other time down the road in providing you with a visit closer to the typical Axiom experience.

10/10 – Uitstekend

William, Victoria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Bryan Pourtabib, Front Office Manager op 22 dec 2023
We're thrilled to see your positive marks about your stay with us, William! Hopefully, we'll have the opportunity to host you again sometime soon!

10/10 – Uitstekend

Lauren

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay at Axiom Hotel. As a solo woman traveler visiting San Francisco for work, I felt safe here. It was comfortable and classy. I liked the cafe inside the hotel. The tables and little workstations in the lobby were nice as well.
2 nachten verbleven in december 2023
Reactie van Bryan Pourtabib, Front Office Manager op 12 dec 2023
Thank you so much for taking the time in providing your honest feedback about your visit, Lauren! I am truly thrilled to see the sentiments you have provided about your visit to the property, as your comments are truly great to see! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

10/10 – Uitstekend

Gabriela

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Bryan Pourtabib, Front Office Manager op 12 dec 2023
We're thrilled to see your post-stay score, Gabriela! It's great to see you had an enjoyable stay, and we very much hope to have the opportunity to host you again sometime soon!

10/10 – Uitstekend

Ismael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ervitin
5 nachten verbleven in december 2023
Reactie van Bryan Pourtabib, Front Office Manager op 12 dec 2023
We're thrilled to see your post-stay score, Ismael! I am so happy to hear that you enjoyed your time at the property, and we very much hope to have the opportunity to host you again sometime soon!

4/10 – Matig

Lorena, Norwalk

Negatief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van Bryan Pourtabib, Front Office Manager op 12 dec 2023
Hi Lorena; we're very disappointed in seeing your post-stay score about your visit. As stated offline, we'd love to have the opportunity to hear what we could have improved upon, and I look forward to hearing back from you about any insight you can provide about your stay. It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again, sometime soon!

10/10 – Uitstekend

Guinevere

1 nacht verbleven in december 2023
Reactie van Bryan Pourtabib, Front Office Manager op 12 dec 2023
We're thrilled to see your post-stay score, Guinivere! It's great to see you had an enjoyable visit to the property, and we very much hope to have the opportunity to host you again sometime soon!

8/10 – Goed

Mireya

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No parking garage
1 nacht verbleven in december 2023
Reactie van Bryan Pourtabib, Front Office Manager op 12 dec 2023
Thank you for taking the time in providing your honest feedback about your time with us. Mireya! I am hopeful that you had an enjoyable experience overall; regarding parking at the property, we do offer valet parking for guests, and should guests prefer to self-park there is a public lot about 3 blocks from the property as well. Thank you so much for choosing to stay with us, and we very much hope to have the opportunity to host you again sometime soon!

8/10 – Goed

Michael

Zakenreiziger
Positief: Personeel en service, voorzieningen
1 nacht verbleven in december 2023
Reactie van Bryan Pourtabib, Front Office Manager op 9 dec 2023
Thanks for taking the time in providing your marks about your visit, Michael! We're happy to see your overall positive marks, about your time with us, and we very much hope to have the opportunity to host you again sometime soon!

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nicely updated hotel in an unbeatable location. Powell St BART/Muni station is just 50 feet from the door, giving quick access anywhere in town or to both airports, and the cable car boarding is right in front. Very comfortable room and bed, very nice bathroom except that I hate the barn door style bathroom door which doesn't really give much privacy.
3 nachten verbleven in december 2023
Reactie van Bryan Pourtabib, Front Office Manager op 9 dec 2023
Thanks for taking the time in providing your honest feedback about your visit, John! We're happy to see your overall positive sentiments! It was our pleasure having the opportunity to host you, and hopefully we'll have the opportunity to host you again sometime soon!

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A great spot for a solo traveler or couple looking for a comfortable, affordable home base while seeing San Francisco’s DT areas. The common areas are nice, and the staff we interacted with were genuine and helpful.
Reactie van Giemarie Abarquez – Front Desk Supervisor op 22 nov 2023
Dear William, Thank you for taking the time to review your stay with us! We are so happy to hear that you enjoyed your stay with us and we are delighted to see that you found the location of the property and our accommodations overall to your liking! We are so excited to see your positive marks and remarks, and it was our pleasure having the opportunity to host you! We look forward to welcoming you back to our hotel in the future. Thanks again! Take care,

8/10 – Goed

Nancy

1 nacht verbleven in november 2023
Reactie van Bryan Pourtabib, Front Office Manager op 9 dec 2023
Thanks for taking the time in providing your marks about your visit, Nancy! We're happy to see your overall positive marks, and we very much hope to have the opportunity to host you again sometime soon!

8/10 – Goed

Bryan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The mono king is small but was nice. Great location but still has some homeless issues. But those are the same for many years. Right at the main cable car stop. We were able to walk most places.
2 nachten verbleven in november 2023
Reactie van Bryan Pourtabib, Front Office Manager op 17 nov 2023
Thank you for taking the time in providing your honest feedback about your time with us! I'm happy to hear your overall comments about your visit and that you enjoyed your time with us, overall! Also, please know we have many different room styles and layouts, and our team is more than happy to assist in assigning or reassigning a room to your preferences. We appreciated having the opportunity to host you and hope to have the opportunity to host you again sometime soon!

6/10 – Redelijk

Jed, Cresskill

Reisde met familie
Average service and environment
3 nachten verbleven in november 2023
Reactie van Bryan Pourtabib, Front Office Manager op 17 nov 2023
Thank you for taking the time in providing your honest feedback about your visit, Jed; as shared offline, I'm disappointed that any aspect of your stay with us was less than our typical standards, so please feel free to reach out to me anytime so we can gather more detail as to what we can improve upon. I look forward to having the opportunity to connect with you, and thank you so much for choosing to stay with us!

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place, clean room, friendly staff. Lots of street noise but it's San Francisco, what do you expect? I would stay there again.
1 nacht verbleven in november 2023
Reactie van Giemarie Abarquez – Front Desk Supervisor op 14 nov 2023
Dear David, Thank you for taking the time to review your stay with us! Your feedback is so important to us to better our service. We are so happy to hear that you enjoyed your stay with us and we are delighted to see that you found our accommodations overall to your liking! We are so excited to see your positive marks and remarks, and it was our pleasure having the opportunity to host you! We look forward to welcoming you back to our hotel in the future. Thanks again! Take care,

10/10 – Uitstekend

Kristi

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This was my second time staying and won’t be my last. Walking distance to conventions, safe and clean. Perfect for what I need.
4 nachten verbleven in november 2023
Reactie van Giemarie Abarquez – Front Desk Supervisor op 13 nov 2023
Thank you for taking the time in providing your honest sentiments about your visit, Kristi! We're thrilled to see your high marks and praise! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon! Take care,

8/10 – Goed

Lynda

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean and comfortable. Staff was very helpful and friendly. Location was great. Only negative was that the air conditioner did not work. Even in November, it was very warm in room. They provided a free standing fan and we cracked open the windows but it was the middle of the night before it cooled off.
1 nacht verbleven in november 2023
Reactie van Giemarie Abarquez – Front Desk Supervisor op 13 nov 2023
Hi Lynda, Thank you for taking the time in providing your honest feedback about your time with us; I am happy to see about certain aspects of your visit, that you enjoyed, but am disappointed to hear certain areas did not deliver on our typical standards. We very much appreciated having the opportunity to host you, and we hope to have the opportunity to host you again some other time, down the road. Take care,

10/10 – Uitstekend

Morris

1 nacht verbleven in november 2023
Reactie van Bryan Pourtabib, Front Office Manager op 29 nov 2023
We're thrilled to see your positive marks, Morris! We appreciated having the opportunity to host you, and hope to have the opportunity to host you again sometime soon!

10/10 – Uitstekend

Krishan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Its a modern renovation of an old hotel property. It works great for me - good cafe, clean, nice showers.
1 nacht verbleven in oktober 2023
Reactie van Giemarie Abarquez – Front Desk Supervisor op 1 nov 2023
Dear Krishan, Thank you for taking the time to review your stay with us! We are so happy to hear that you enjoyed your stay with us and we are delighted to see that you found the location of the property and our accommodations overall to your liking! We are so excited to see your positive marks and remarks, and it was our pleasure having the opportunity to host you! Thanks again! Take care,

2/10 – Ontzettend slecht

Tarandeep Kaur

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Bryan Pourtabib, Front Office Manager op 17 nov 2023
Thank you for taking the time in providing your honest feedback about your time with us, Tarandeep. I'm of course incredibly saddened and disappointed to see your post stay sentiments, and as stated offline, we very much look forward to having the opportunity to host you again sometime down the road, in providing an experience closer to what you had more than likely envisioned prior to staying with us. Thank you so much for your time, Tarandeep.

8/10 – Goed

Antonio

4 nachten verbleven in oktober 2023
Reactie van Giemarie Abarquez – Front Desk Supervisor op 1 nov 2023
Thank you for providing your positive marks regarding your stay, Antonio! Your satisfaction with our property and its location brings us immense joy. Thank you so much for choosing to stay with us, Antonio, and we very much hope to host you again on your next visit to the area! Take care,

10/10 – Uitstekend

Annie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Adoré l’emplacement central et le confort des chambres. Certaines chambres ont un appareil de climatisation portable bruyant. On m’a changé rapidement de chambre à ma demande. Excellent service!
4 nachten verbleven in oktober 2023
Reactie van Giemarie Abarquez – Front Desk Supervisor op 1 nov 2023
Dear Annie,Thank you for choosing to stay with us at Axiom Hotel for your recent visit to San Francisco. We are pleased you have been satisfied with the overall service and facilities, and that is such a rewarding feeling for all of us.We are all looking forward to welcoming you back, in the future, here in Axiom Hotel!Best regards,

10/10 – Uitstekend

Hsin Yi

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Gem Abarquez -- Front Office Supervisor op 18 okt 2023
Dear Hsin Yi, Thank you for taking the time to review your stay with us! We are so happy to hear that you enjoyed your stay with us and our accommodations overall to your liking! We are so excited to see your positive marks and remarks, and it was our pleasure having the opportunity to host you! We look forward to welcoming you back to our hotel in the future. Thanks again! Take care,