Een bureau, een laptopwerkplek, een strijkplank/strijkijzer, gratis wifi

Beoordelingen van Bay Bridge Inn

2 out of 5
Bay Bridge Inn
966 Harrison St, San Francisco, CA

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 278 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 404 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 165 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 74 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 82 van 1003 beoordelingen" "

8,2/10

Netheid

8,2/10

Personeel en service

6,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marc

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in september 2018
Reactie van Oliver D. op 6 okt 2018
Thank you.

8/10 – Goed

C

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Schoon, vriendelijk en locatie is oké
Bay Bridge Inn had van alle motels met gratis parkeren de beste locatie ten opzichte van het centrum. Wij liepen in ongeveer een kwartier naar Union Square. Het hotel zit op zich in een prima buurt, hoewel je onderweg zeker wat vreemde types tegen zult komen. Maar ja, als je de auto kwijt wilt zul je toch wat concessies moeten doen. De ontvangst in het motel was heel goed. De eigenaar is enthousiast en gastvrij. De kamer was groot en schoon, de badkamer zag er nieuw uit. Het hotel ligt heel dicht bij de highway, je bent er zo via de tolbrug. Ook zit je zo op de highway naar het vliegveld. Vlakbij zijn supermarkten.
Reactie van Fernando op 28 mei 2017
Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Original auf Englisch Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut Automatische Übersetzung Diese Bewertung wurde automatisch ins Deutsche übersetzt, um Ihnen so viele Tipps von anderen Reisenden zu bieten, wie möglich und ist wahrscheinlich keine perfekte Kopie des Originals. Ich werde Ihre Kommentare mit dem Team hier teilen. Wir sind froh, dass Sie Ihren Aufenthalt genossen und hoffen, Sie wieder in naher Zukunft zu sehen.

2/10 – Ontzettend slecht

JAMES

Reisde met familie en kleine kinderen
The second night the room above was load all though the night. The office manager didn’t do anything about it. I called the front desk and went to the front daje and told them but they didn’t do anything
2 nachten verbleven in mei 2024
Reactie van Front Desk op 21 mei 2024
Hi James, thank you for taking the time to leave a review. I'm sorry to hear about your experience. I assure you; we did call the room and went up to address the noise after you had left the office. Unfortunately, if the disturbance continued, it was beyond your control despite our efforts. Additionally, we could have moved you to another room if you had requested. Please note that it's not accurate to say we didn't do anything if you didn't see our response. We apologize for any inconvenience this caused and appreciate your understanding.

10/10 – Uitstekend

Josh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was great and very personable.
1 nacht verbleven in mei 2024
Reactie van Colby op 20 mei 2024
Thanks, Josh, for taking the time to write a review. We're glad you thought the staff was nice and personable. If you're ever out this way again, we'd love to have you stay with us.

6/10 – Redelijk

Joanne

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Close to oracle park
1 nacht verbleven in mei 2024
Reactie van Front Desk op 20 mei 2024
Thank you for the review.

6/10 – Redelijk

Mickeal

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It’s an older hotel. They have done things to make it nice but still a little run down. The area is kind of sketchy. The staff was super nice and we had a good stay.
1 nacht verbleven in mei 2024
Reactie van Colby op 20 mei 2024
I'm so happy to hear you thought our staff was nice. Thanks for staying with us.

10/10 – Uitstekend

Kenny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A large room with all the amenities.
1 nacht verbleven in mei 2024
Reactie van Front Desk op 4 mei 2024
We're glad you enjoyed your stay. Thank you for the review! We hope to see you again.

8/10 – Goed

Marshall

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
We arrived in the evening. We enjoy this Inn ans it is very close to the anirport w/ free parking & the rooms anre nice enough & cozy. However, after a long day of travel we were very tired & ready for a shower & bath. Alas, slack, no hot water. The young man on staff was very helpful & apologetic & said the boiler was not working but that they were doing their best to get it fixed. Three hours later we had hot water🙏 Very grateful for the follow-thru!
1 nacht verbleven in mei 2024
Reactie van Front Desk op 4 mei 2024
Hi Marshall, thank you for the review! We are glad to hear that your stay with us was enjoyable for you. We apologize for the inconvenience regarding the hot water but are pleased our staff was able to resolve the issue. Thank you!

10/10 – Uitstekend

Jeremy

1 nacht verbleven in mei 2024
Reactie van Front Desk op 23 mei 2024
Thank you for the excellent review. We're happy to know that you enjoyed your stay. Thank you.

4/10 – Matig

Mike

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
There’re was a loud banging noise coming from the wall like a loose water pipe
1 nacht verbleven in april 2024
Reactie van Colby op 29 apr 2024
Hi Mike, I'm sorry about the banging noise coming from the wall. I wish you had let us know and we could have moved you to another room. Thanks for staying at the Bay Bridge Inn.

6/10 – Redelijk

LINDA

Zakenreiziger
Positief: Netheid, personeel en service
Property was decent and clean but very outdated. Parking was super limited. Not enough spaces. Not even 1 space per room!
1 nacht verbleven in april 2024
Reactie van Colby op 29 apr 2024
Hi Linda, it is true the parking gets a little tricky sometimes. I apologize for the inconvenience. Thanks for staying with us.

4/10 – Matig

Taryn

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Smelled like cigarettes and mold
2 nachten verbleven in maart 2024
Reactie van Colby op 23 apr 2024
Hi Tayrn, thanks for taking the time to write us a review. I do wish you had let us know about the odors in your room. We would have promptly moved you into another room. In the future, please let the front desk know of any problems that may arise while at our property because guest satisfaction is our number one priority.

4/10 – Matig

Anna

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Door did not have security latch. Strong smell of bleach or cleaning chemicals.
1 nacht verbleven in april 2024
Reactie van Front Desk op 18 apr 2024
Hi Anna, sorry your door was missing a security latch. We are in the process of installing them. In the future, make sure to use the deadbolt lock. That usually provides necessary security. I'm not sure what can be done about the smell of cleaning products.as they are a necessity to clean the rooms. If you ever experience that problem again, please call the front desk and we will be happy to move you to another room.

8/10 – Goed

Kaushik

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staying at Bay Bridge Inn was comfortable and satisfactory. I like the location because it is walkable to my work and convenient eateries. Hotel staff was professional but not so welcoming or cheerful. Checking-in was painful as it has always been. It also seems the hotel is going cheap on toiletries and towels, which will let me think twice about coming here again. Otherwise it was a good stay and I can recommend it to others.
2 nachten verbleven in april 2024
Reactie van Colby op 16 apr 2024
Hi, thanks for the review. I will mention to the manager to make sure all staff are welcoming and friendly to the guests checking in and out. Sorry about the check-in process. Please feel free to reach out to us to discuss ideas on what can be done differently to expedite and simplify the process. You're a welcome guest and we do hope to see you again soon.

6/10 – Redelijk

Lupita

1 nacht verbleven in april 2024
Reactie van Front Desk op 1 mei 2024
Good morning, Lupita! Your review is much appreciated, thank you for taking the time to leave us one.

6/10 – Redelijk

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Solid place.
1 nacht verbleven in april 2024
Reactie van MJ - Front Desk op 10 apr 2024
Thank you for taking the time to leave us a review.

6/10 – Redelijk

Wei

1 nacht verbleven in april 2024
Reactie van Colby op 29 apr 2024
Hi Wei, thanks for taking the time to rate us. We hope to see you again soon.

2/10 – Ontzettend slecht

Ryan

1 nacht verbleven in maart 2024
Reactie van MJ - Front Desk op 8 apr 2024
Hi Ryan, we're sorry to hear that. Please reach out so we can address your concerns. Thank you for leaving us a review.

10/10 – Uitstekend

Maria

1 nacht verbleven in maart 2024
Reactie van MJ - Front Desk op 17 apr 2024
Thank you for leaving a review! We're glad to hear that you enjoyed your stay.

10/10 – Uitstekend

Steven

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great budget motel when you need to stay for a couple nights. Close to Folsom bars/clubs/nightlife, nearby dining options and close to public transportation. Friendly staff and limited parking available. Off-street parking is also available, just have to keep an eye out for street cleaning dates/times. Close to freeway on/off ramps, however, noise is not an issue. Recommend for sure.
1 nacht verbleven in maart 2024
Reactie van Colby op 24 mrt 2024
Hi Steven, we're thrilled that you had a pleasant stay at our hotel. We truly appreciate your business and hope to see you again soon.

2/10 – Ontzettend slecht

Arianny

1 nacht verbleven in maart 2024
Reactie van Makisha op 11 mrt 2024
Hi, we're truly sorry to hear about your experience. Please contact us at your convenience so we can address your concerns.

8/10 – Goed

GEUNHOE

6 nachten verbleven in februari 2024
Reactie van MJ op 27 mrt 2024
Thank you for taking the time to leave a review. We hope to welcome you back soon.

10/10 – Uitstekend

Katie

Reisde met een groep
Staff was very helpful, friendly and accommodating.
1 nacht verbleven in februari 2024
Reactie van Makisha op 2 mrt 2024
Thank you for taking the time to leave us a review! We're happy to hear that you enjoyed and that we have accommodated your stay with us. We hope to see you again in the future!

10/10 – Uitstekend

Eduardo

2 nachten verbleven in februari 2024
Reactie van Makisha op 16 feb 2024
Thank you so much for leaving a review. We're glad to hear that you enjoyed your stay with us.

10/10 – Uitstekend

Maurice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing it was just wonderful
2 nachten verbleven in februari 2024
Reactie van Colby op 13 feb 2024
Thanks for the review, Maurice. We do hope you'll stay with us again in the future.

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff if very friendly
1 nacht verbleven in februari 2024
Reactie van Colby op 13 feb 2024
Thanks for the review, Maria. We are thrilled the staff was friendly and hope to see you again in the future.

8/10 – Goed

Austin, San Francisco

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to many tourists activities
1 nacht verbleven in februari 2024
Reactie van Colby op 13 feb 2024
Hi Austin, thanks for the review. We're glad our hotel is situated close to the activities you like to do when you're visiting. Please stay with us anytime.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Good place to stay
Good overall. Front desk was great.
1 nacht verbleven in februari 2024
Reactie van Colby op 13 feb 2024
Thanks so much for the review. I'm very glad you found the front desk to be friendly and welcoming. We hope to see you again in the future.

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s convenient for me as it’s close to work and where I need to be.
1 nacht verbleven in februari 2024
Reactie van Colby op 13 feb 2024
Hi Luis, we're glad our hotel is close to where you needed to be and hope you keep us in mind for future visits.

10/10 – Uitstekend

Rajdip

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at this hotel were so friendly .The rooms were spacious, clean and well maintained. The location was perfect - close to the city centre and attractions. The hotel had great facilities and was very convenient. The service was excellent.
1 nacht verbleven in januari 2024
Reactie van Colby op 31 jan 2024
Hi Rajdip, thanks so much for being a welcomed guest at our hotel and taking the time to write us a review. We're so glad that you found all of us friendly here at the property and the room and location suited your needs. We do hope to see you again in the future. Thanks again.

10/10 – Uitstekend

Erika

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4/5
1 nacht verbleven in januari 2024
Reactie van Makisha - Front Desk op 31 jan 2024
Thank you for taking the time to leave a review!

8/10 – Goed

Kaushik

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
I have been staying at Bay Bridge Inn on work related trips for the last 2 years. The rooms are spacious, always clean and well maintained. I like that the rooms have refrigerator and coffee machine. The staff is always friendly and accommodating. I will stay here again. However there are a few things that I wish the management would make note of. The internet is atrocious. There is no reason to offer a pathetic service like this in 2024. Second, the place can be noisy at night or early in the morning because of heavy equipment operating outside or because of hoodlums shouting right across the rooms for no reason. Finally, the check-in procedure is awfully long and painful. I am sure these things can be improved for a better experience for the guests.
1 nacht verbleven in januari 2024
Reactie van MJ - Front Desk op 30 jan 2024
Thank you for your review and feedback! Apologies for the internet issues; we've addressed it. We're also sorry for the noise due to the nearby construction. Regarding the check-in procedure, although the process is normal for most hotels, we will strive for better improvements. We value your loyalty and look forward to hosting you again.

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Always a great stay at bay bridge inn. Close to Whole Foods as well as a walk to downtown or take the T-Line a block away. It is close to a major highway into the city but if your in the back area of the hotel the traffic isn’t too loud.
2 nachten verbleven in januari 2024
Reactie van MJ - Front Desk op 30 jan 2024
Thank you for your wonderful review! We're glad to hear that you consistently enjoy your stays with us. Your positive feedback about our convenient location is much appreciated. We look forward to welcoming you back soon!

4/10 – Matig

Alvin, Vallejo

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was noisy even my shower was leaking
1 nacht verbleven in januari 2024
Reactie van Colby op 10 jan 2024
Hi Alvin, I'm sorry the hotel was a bit noisy. In the future, please let us know and we will move to you a room further away from the highway. Thanks for staying with us.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Extremely unsafe- checked in and straight out
Motel entrance is basically an alleyway with lots of homeless people around, the reception man said there is usually people hanging around. The room given was filthy, the bedding and sheets clearly hadn’t been washed. Dust and grime everywhere, bathroom gross. TV remote gross. The entrance door (straight off the alleyway) to my room had a massive chunk out of the bottom corner of the door- a grown man’s arm could have fit through it. A child could have broken this door open easily. I had an evening out planned and didn’t know if my belongings would be safer in the car with all the break ins or in the room with zero security. As a solo female, no way was I returning late at night nor staying in that place. I checked out after 30 mins and didn’t even bother asking for a refund. The reception man did offer to change to another room but I’d seen enough of the motel condition to know it was unsafe. He didn’t offer a refund. I’ve stayed in over 200 hotels/motels in the US and this is only the second time I’ve felt so uncomfortable I had to leave immediately. PS the security deposit/hold isn’t just holding card details- they do an actual sale and then a refund later. I didn’t get it back for about 2 weeks.
1 nacht verbleven in december 2023
Reactie van Front Desk op 10 jan 2024
Hi Anonymous ;), First, I I'm not sure if you're familiar with San Francisco, but yes there is an awful homeless problem. It's sad so many have to be out in the cold instead of a warm room somewhere. However, I don't think homeless necessarily equals "extremely unsafe". Just my opinion. We have never had anyone break into one of our rooms as there is an employee on the property 24/7. Second, I do wish you had informed us about the condition of the room or that you were scared being near the alley. We would have gladly had moved you to a room closer to the office so you could just relax. Third, I believe holding a deposit is standard policy in most hotels as I've stayed in over 200 hotels and the money is always deducted and then refunded 7-10 days later. Sorry, that wasn't explained to you upon checking in. Thanks for visiting us and have a nice day.

6/10 – Redelijk

Ignacio

1 nacht verbleven in december 2023
Reactie van MJ - Front Desk op 30 jan 2024
Thank you for taking the time to leave us a review!

6/10 – Redelijk

Maria

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
ok for the price
stain on walls and around carpet. holes and crevices around conduit. funny carpet smell. Can't expect much for that kind of pricing.
2 nachten verbleven in december 2023
Reactie van MJ - Front Desk op 30 jan 2024
We appreciate your business and apologize for the inconvenience. We're committed to addressing the issues you've raised and ensuring a more pleasant experience in the future. Thank you for bringing this to our attention.

2/10 – Ontzettend slecht

JINYOUNG

5 nachten verbleven in december 2023
Reactie van Makisha op 20 dec 2023
Hi Jinyoung, we're sorry to hear about your experience. Please reach out to us directly so we can address your concerns and improve for your next visit.

6/10 – Redelijk

Md Mohimanul

Zakenreiziger
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Makisha op 20 dec 2023
Hi, thank you for sharing your thoughts. We're glad that you found your room clean. You feedback on amenities, property conditions, and facilities is valuable, and we'll use it to enhance your future visits.

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Makisha op 20 dec 2023
Hi Stephen, we're glad to hear that you enjoyed your stay with us. We hope to see you again soon in the future.

8/10 – Goed

Yi

Positief: Netheid
3 nachten verbleven in december 2023
Reactie van Makisha op 20 dec 2023
Hi Yi, we appreciate the feedback. It's wonderful to know that you had a positive experience. Come back soon!

2/10 – Ontzettend slecht

Judith

I was charged 2 times for deposit to my card they said it declined but charged me 2 times
1 nacht verbleven in december 2023
Reactie van Colby-Front Desk op 12 dec 2023
Hi Judith, I'm sorry you were charged twice for the deposit. I'm sure this was an oversight, but I can assure you that if you were charged twice, you will be refunded for both transactions. Feel free to give us a call regarding this matter. Thanks for staying with us. Update: Upon checking I see that both transactions were refunded, and you should have received a refund for both or will soon.

8/10 – Goed

WILLIAM

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Makisha op 20 dec 2023
Hi William, thank you for taking the time to leave us a review.

8/10 – Goed

david, albany

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was clean. Staff was polite and helpful. Free parking was a big plus.
5 nachten verbleven in november 2023
Reactie van Montel-Front desk agent op 24 nov 2023
Thank you, David, for your honest feedback on our establishment and we look forward to your future stay with us.

8/10 – Goed

jorge

1 nacht verbleven in november 2023
Reactie van Makisha op 20 dec 2023
Hello Jorje, thank you for your leaving us a review. We hope to see you again soon.

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay yeah it’s close to the free way but that doesn’t bother me when I fall asleep im out. Just having a problem getting deposit back it’s been a week and no deposit return. I’ve called the hotel back and got an email saying they deposited the money back and to talk to my bank about this.
2 nachten verbleven in november 2023
Reactie van Colby op 16 nov 2023
Hi Carlos, thanks for taking the time to write us a review. We're glad you enjoyed your stay with us. Sorry the deposit is taking so long to get back to your account. It can take anywhere from 7-10 days before it reflects back into your account. This depends on the bank and is unfortunately, out of our control.

6/10 – Redelijk

Sylvie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good value for the money. Parking included and we could walk to Chase center. The room smelled of marijuana when we entered. There were no comforter on the bed. Someone had a poop by our car overnight!
1 nacht verbleven in november 2023
Reactie van Colby op 16 nov 2023
Hi Sylvia, thanks for writing us a review. We're glad you think the hotel room is a good value. I'm sorry the room smelled like smoke when you entered. I do wish you had let us know and we would have gladly moved you into another room. As for the last thing you mentioned, that is unfortunate and sadly, happens sometimes. Welcome to San Francisco ;)

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not enough parking for all. Close to the convention center, so convenient, and the room was updated, but not the safest area
3 nachten verbleven in november 2023
Reactie van Makisha op 13 nov 2023
Good afternoon, thank you for the review. We appreciate your comment on the convenience to the Moscone Center. We apologize for the parking concerns. Safety is our number one priority, and we're committed to improvements. We hope to welcome you back for a better stay.

8/10 – Goed

Helena

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend wd my daughter.
I didn’t like the area. There’s quite a few transient people, some screams. The building is old, not enough parking spaces that we ended up parking on the street which was very concerning. How ever, I was amazed at how the room was clean, bed made nicely and the room smelled clean. The hotel/inn needs better towels, Need to bring your own adapter to charge your phone in to the outlet.
1 nacht verbleven in november 2023
Reactie van Colby op 13 nov 2023
Hi Helena, thanks so much for taking the time to write us a review. The parking situation can be tricky and is on a first come first serve basis. The number of spaces is unfortunately beyond our control. We are thrilled to hear that your room was clean and satisfactory. We try our hardest to make sure every guest feels comfortable and safe. If ever in the neighborhood, we do hope you'll stay with us again.

2/10 – Ontzettend slecht

Lisa

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property was in a convenient area for concert purposes. The staff was great. The area around was not safe. homeless or just people on stairways, around parked cars and back and forth in front of our door and window. We left around 4:00am just to be on the safe side.
1 nacht verbleven in november 2023
Reactie van Montel-Front desk agent op 11 nov 2023
Thank you, Lisa, for your honest review on our establishment. We are very sorry for the inconvenience, and we can respect that you value your safety.