Junior suite | Luxe beddengoed, een kluis op de kamer, een bureau, een laptopwerkplek
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Beoordelingen van Beacon Grand, A Union Square Hotel

4 out of 5
Beacon Grand, A Union Square Hotel
450 Powell Street, San Francisco, CA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 580 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 236 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 106 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 53 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 26 van 1001 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Oksana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved our stay in this hotel. The location is perfect and the beds are extremely comfortable!
4 nachten verbleven in juli 2019
Reactie van David op 2 aug 2019
Thank you, Oksana! Looking forward to having you back the next time you visit Union Square!

10/10 – Uitstekend

Adam, Prescott Valley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent customer service and nice rooms.
2 nachten verbleven in april 2024
Reactie van Beacon Grand Team op 30 apr 2024
We are so happy you enjoyed your stay with us! Thank you for the feedback. We hope you will stay with us again soon when you visit San Francisco.

4/10 – Matig

Ayesha

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Diane op 30 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination as we know you have many options when visiting San Francisco. I'm truly sorry your experience wasn't what you expected. If you would like to discuss any issues you incountered while staying with us I would be happy to speak with you. Thank you for taking the time to leave your feedback as we will use it to improve our services. If your travels ever bring you back to San Francisco I hope you would give us an opportunity to regain your trust and stay with us again. Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Gail

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in april 2024
Reactie van Beacon Grand Team op 30 apr 2024
We are so happy you enjoyed your stay with us! We hope you will stay with us again soon when you visit San Francisco.

10/10 – Uitstekend

Tom

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Priska

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I absolutely love this place. Everyone is so nice. Doorman, waiter. They pay attention to details . Rooms are gorgeous. Great for walking and shopping. I thought, for a big hotel like this it is pretty quiet. Food at the restaurant was great with great ambiance. I sure recommend it for sure.
1 nacht verbleven in april 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 – Goed

naoko

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good old fashioned hotel. The stairs as you enter the property was a little intimidating to a senior traveler.
2 nachten verbleven in april 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

8/10 – Goed

Sylvain

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel bien situé, pour accès aux différents transports et la marche. Chambre de type majestueuse était ok mais salle de bain a besoin de rénovation. Petit déjeuner trop dispendieux pour ce que l'on a. Un gros hôtel donc ne pas s'attendre à un service personnalisé, ce qui était ok pour nous.
3 nachten verbleven in april 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Monte

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a very nice place
1 nacht verbleven in april 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 – Goed

Alvin, Toronto

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room we have only gave one chair. It should have at least one more. There is no where to sit except the bed and so uncomfortable with two people staying in the room
4 nachten verbleven in april 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Scott

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property
2 nachten verbleven in april 2024
Reactie van Diane op 23 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Deborah

Reisde met familie
Positief: Voorzieningen
Great location and friendly staff.
2 nachten verbleven in april 2024
Reactie van Diane op 22 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

YE BIN

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, nice staff, convince facilities!
2 nachten verbleven in april 2024
Reactie van diane op 22 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 – Goed

PRESTON

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed at the Beacon Grand for a week in April. Great location, with cable car on Powell St running directly outside, and easy access to Union Sq, diners etc. Friendly, helpful staff.
7 nachten verbleven in april 2024
Reactie van Diane op 22 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Kelsey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved how there were options to dine or hang out in the hotel but there were also so many options around the hotel. It was a really great spot to be in in the city.
1 nacht verbleven in april 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 – Goed

evelyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Reanne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very modernized style indoors. Overall very clean as well and in a convenient area. About 30 min walking distance from fisherman’s wharf or less than 10 min Uber. Beautiful view from Bar at the upper level and delicious drinks. Customer service over all was amazing.
2 nachten verbleven in april 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

April

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous property with friendly and helpful staff.
2 nachten verbleven in april 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Heather

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, clean updated rooms, great staff
2 nachten verbleven in april 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Minjun

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Fabiola

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay! The bar on the 21st floor overlooking the city is beautiful its a must when you are here.
1 nacht verbleven in april 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the Hotel. Great location.
1 nacht verbleven in april 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the property and location
1 nacht verbleven in april 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 – Goed

Kristen

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a very nice historic hotel. The rooms are a little cozy, but that is typical of an older hotel. Everything is in great shape and the staff is very welcoming. Recommend!
1 nacht verbleven in april 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Aisha, Las vegas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Highly recommended! Staff was amazing and knowledgeable. The remodel was amazing and almost unrecognizable from the previous owner. Excited to stay again
1 nacht verbleven in april 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

LINDSAY

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the staff!
3 nachten verbleven in april 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

6/10 – Redelijk

Alejandro

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
This hotel is awesome, but, my wi dow faced the trolleystreet and the window didnt close all the way. It got pretty noisy at night.
3 nachten verbleven in april 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

8/10 – Goed

Sebastian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 – Goed

Janet

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
Nice small boutique hotel. Rooms decorated nicely. Very convenient to shopping and transit. Liked the Starbucks next to the hotel. Super convenient
2 nachten verbleven in april 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Philo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Starlite Lounge (21st floor) offers a beautiful view, but the music is loud and a lot of the crowd seems to be partiers--no big deal, but know in advance. And have fun figuring out what the hole in the glass shower door is for--great idea. The staff is excellent and the hotel history is fascinating. Really nice area of the city.
2 nachten verbleven in maart 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy you enjoyed the beautiful Starlite Lounge and hope it was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Diane op 22 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

4/10 – Matig

michel

Reisde met partner
Positief: Netheid
Maitre D at Starlight is rude, unfriendly and should be replaced.
2 nachten verbleven in maart 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Anudari

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place
1 nacht verbleven in maart 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Szandra, Old Greenwich

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N/A
2 nachten verbleven in maart 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

2/10 – Ontzettend slecht

Melinda

2 nachten verbleven in maart 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Mehdi

Good stay
2 nachten verbleven in maart 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Scott

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We spent one night in SF and the Beacon Grand was exceptional. Wonderful service all around, beautiful suite, Starlite bar was fantastic and great views of the city, and so many great stores and restaurants within walking distance.
1 nacht verbleven in maart 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy you enjoyed The Starlite Lounge and our fabulous view of our beautiful city and hope it was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

2/10 – Ontzettend slecht

Raul

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved this hotel! It's next to Union Square, across from Sears Fine foods. It's beautiful, historic, and it's even haunted (😄)! The staff were all helpful and personable, the bar area was comfortable with really good cocktails. We ate dinner at the hotel and the food was delicious. We didn't go up to the Starlight Lounge but it's famous for its views. The bed and pillows were comfortable, the room had two queen beds. You could hear the cable cars clang, which I enjoyed. There is underground parking for $67/day, other hotels are $100/day. We felt we got a reasonable rate for our stay from Expedia. We were very happy and satisfied and would stay there again,!
3 nachten verbleven in maart 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. Hopefully you will get a chance to visit The Starlite Lounge when you visit The Beacon Grand in the near future. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

William

2 nachten verbleven in februari 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 – Goed

Kinjal

3 nachten verbleven in maart 2024
Reactie van Diane op 18 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 – Goed

Ben

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wifi was spotting throughout the facilities, especially in my room. The floors in the bedroom needed to be cleaned a bit better, but overall a lovely experience.
2 nachten verbleven in maart 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

6/10 – Redelijk

Jamie

3 nachten verbleven in maart 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

6/10 – Redelijk

David Giraud Rojas

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff needs to be more friendly
2 nachten verbleven in februari 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Misty

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel. Very classy and superb location. Post Room has the best cucumber salad I've ever had! And the rooftop view from the Starlight Room is so special (we had amazing Old Fashioneds there). No issues with safety or unhoused people in the area. Bed was insanely comfortable. Just two complaints: the Expedia 'includes all taxes' price doesn't really; expect to pay about $34 USD 'destination fee' per day extra. Secondly, the open shower means you will have a soaking wet floor every day, so request extra towels!
4 nachten verbleven in februari 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Afiya

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful scenery. Staff was very attentive.
1 nacht verbleven in maart 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

4/10 – Matig

Jeffrey

3 nachten verbleven in februari 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

6/10 – Redelijk

Alfred

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Paid a little extra for a room with a view but got a room that opens to the elevators. Night wasn’t very peaceful
1 nacht verbleven in februari 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

6/10 – Redelijk

Johnna, Clayton

Positief: Netheid
Door keys kept not working- had to go to desk nearly every time to get in elevator or room- kind of a joke really- I spent a lot of time in line just trying to fix the key cards then it would work then it wouldn’t- both keys same problem
1 nacht verbleven in februari 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

10/10 – Uitstekend

Sherry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is truly an entrance into an earlier era while providing excellent rooms that are extremely comfortable and beautifully renovated. A renovation to their lobby floor tiling would add the final piece of perfection. The staff are extremely helpful and generous in their attention. I highly recommend the property, and would definitely stay again. A visit to the Starlight lounge on the top floor is a must! Breathtaking views and a lively vibe for drinks and conversation and even a bit of dancing.
4 nachten verbleven in februari 2024
Reactie van Diane op 26 apr 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager