Ingang accommodatie

Beoordelingen van Lombard Plaza Motel

2 out of 5
Lombard Plaza Motel
2026 Lombard Street, Marina District, San Francisco, CA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 417 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 428 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 113 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 1003 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Patricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2019

8/10 – Goed

Ton

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
San Francisco centrumbuurt
Goed hotel. Vriendelijk en schoon. Loopafstand van de attractie.
3 nachten verbleven in maart 2018

10/10 – Uitstekend

geertje

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima schoon hotel met leuke ruime kamers.
2 Nachten in dit hotel geslapen en we vonden het een prima hotel! Leuke ruime schone kamer. De bus stopt voor de deur en naar fishermans warf zijn we zelfs te voet gegaan, ook savonds laat voelde ik me prima daar. Ook het huis van Ms Doubtfire ligt op loopafstand ;)
Reactie van General Manager op 11 okt 2016
Dank u voor een verblijf bij ons en uw prachtige beoordeling. Gelieve te bezoeken opnieuw. Dank je.!

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Nette kamer in eenvoudig motel
2 nachten voor San Francisco bezoek

6/10 – Redelijk

Mike, Amsterdam

Positief: Personeel en service
Ok for a night - good location
Fine motel, near some trendy lunch rooms, good located. Basic room, king size beds. Clean. Airco. No breakfast. Wifi is OK. Free parking.
Reactie van Roger op 27 mei 2016
Thank you for staying with us. I do apologize for the late reply. We have upgraded our wifi speed so I hope it now meets everyone's needs.

10/10 – Uitstekend

Felix

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room very clean and staff super kind, thw down side the internet.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Edgar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Customer Care Team op 25 apr 2024
Dear Edgar, we are happy to have hosted you and served you well at the Lombard Plaza Motel. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our motel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best,Customer Care Team

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 16 apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Alberto

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place in Lombard Street.
4 nachten verbleven in maart 2024
Reactie van Customer Care Team op 8 apr 2024
Dear Alberto, we thank you for honestly rating our motel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Lombard Plaza guest experience on your next visit to San Francisco.Best,Customer Care Team

4/10 – Matig

Patricia

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was clean, the only thing I didn't like was that the people upstairs made a lot of noise on the floor above me and I heard them walking above me all night long, and I could also hear people talking and very loudly, I I couldn't sleep because of all the noise, so if you like to sleep this is not a good place to rest.
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 8 apr 2024
Dear Patricia, we apologize for the disturbances you experienced during your stay with us. Providing a peaceful environment for our guests is important to us, and we regret that noise from neighboring rooms disrupted your rest. Please know that your feedback will be shared with our team to address these concerns and prevent similar issues in the future. Our management is currently working on an idea to better soundproof our walls. Thank you for bringing these matters to our attention. We aspire to provide an experience beyond our customer's expectations, and your feedback helps us gradually attain our goal. We hope you consider booking with us again the next time you are in the area so that we can provide the relaxing stay you expect and deserve.Best,Customer Care Team

10/10 – Uitstekend

Tianna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff here were friendly and helpful and our room was very clean and had everything we needed for a comfortable stay. There was a lot of noise from patrons leaving a bar a few doors down one of the nights but otherwise pretty quiet.
3 nachten verbleven in maart 2024
Reactie van Customer Care Team op 8 apr 2024
Dear Tianna, thank you for your kind words about our friendly, helpful staff and clean, cozy room conditions. We apologize for any inconvenience caused by noise from nearby establishments. Your feedback is important to us, and we will address these concerns to ensure a more peaceful stay for our guests in the future. We hope to welcome you back for another enjoyable stay soon.Best,Customer Care Team

10/10 – Uitstekend

Blanca

Reisde met familie
Positief: Voorzieningen
5star very good
2 nachten verbleven in maart 2024
Reactie van Customer Care Team op 22 mrt 2024
Dear Blanca, we are happy to have hosted you and served you well at the Lombard Plaza Motel. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our motel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best,Customer Care Team

6/10 – Redelijk

SANDRA, san jose

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The motel served out purposes because of the location and the super plus of having free parking. The property is outdated and the room had a very strong smell of Clorox that attached to our clothes and luggage.
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 22 mrt 2024
Dear Sandra, thank you for taking the time to share your feedback with us. We're pleased to hear that our convenient location and complimentary parking met your needs during your stay. However, we apologize for any inconvenience caused by the outdated property and the strong smell of Clorox in your room. We will address these issues promptly and make amends to ensure a more pleasant experience for our guests. We appreciate your understanding and hope to welcome you back for a more enjoyable stay.Best,Customer Care Team

10/10 – Uitstekend

John, Elyria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family felt very comfortable here, and it was safe, inexpensive, and clean. Staff was very responsive. We used the one-day Muni 24-hour visitor's pass to take the bus around SF (including cable cars), and to then get a rental car the next day to drive to Muir Woods and along US-1. This hotel gave us a convenient option for both.
2 nachten verbleven in maart 2024
Reactie van Customer Care Team op 18 mrt 2024
Dear John, thank you for staying with us and for sharing your experience. We're thrilled to hear that your family felt comfortable and safe during your stay and that our hotel provided a convenient option for your travels around San Francisco. We're glad our location and amenities met your needs, and we appreciate your positive feedback regarding our staff's responsiveness. It was a pleasure hosting you, and we look forward to welcoming you back for another memorable stay.Best,Customer Care Team

8/10 – Goed

Aldo

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great first time experience.
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 11 mrt 2024
Dear Aldo, thank you for giving us a lovely review. We intend for our guests to experience bliss and peace and successfully meet their expectations at Lombard Plaza Motel. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our accommodations makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best,Customer Care Team

10/10 – Uitstekend

Austin, Baston

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Excellent. Would stay again
3 nachten verbleven in maart 2024
Reactie van Customer Care Team op 7 mrt 2024
Hey Austin, we are pleased to learn that you have given us a lovely review of your guest experience. Thank you for allowing us to make you feel welcome at our motel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at the Lombard Plaza Motel!Best,Customer Care Team

10/10 – Uitstekend

Mark

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff and very clean.
2 nachten verbleven in maart 2024
Reactie van Customer Care Team op 7 mrt 2024
Dear Mark, it's our absolute pleasure to know you loved your stay with us at the Lombard Plaza Motel. We strive to provide excellent value to our guests through our clean accommodations and top-notch staff services. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to San Francisco.Best,Customer Care Team

10/10 – Uitstekend

Daiani

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Customer Care Team op 5 mrt 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Mark

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff.
3 nachten verbleven in februari 2024
Reactie van Customer Care Team op 5 mrt 2024
Hi Mark, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our friendly and helpful services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at Lombard Plaza Motel with the finest of our amenities and resources!Best,Customer Care Team

10/10 – Uitstekend

Shanna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always top notch
2 nachten verbleven in februari 2024
Reactie van Customer Care Team op 5 mrt 2024
Dear Shanna, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to San Francisco so we can deliver an incredible Lombard Plaza guest experience!Best,Customer Care Team

8/10 – Goed

Tran

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Value for money and the receptionists are helpful and supportive
1 nacht verbleven in februari 2024
Reactie van Customer Care Team op 29 feb 2024
Dear Tran, we are happy to have served you well at Lombard Plaza Motel. It is our pleasure that our helpful and supportive services match up to the standards you were expecting. Customer service is of utmost importance to us, and we thrive on providing our best to our guests. We are thrilled that you had a relaxing time at our hotel, and we are just as excited to improve our services to deliver you a satisfying guest experience. We continually try to upgrade the quality of our accommodation, and we would gladly appreciate more feedback on your stay. We shall be delighted to host you on all your visits to San Francisco, with our facilities running at their best.Best,Customer Care Team

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean free parking convenient for my appointment
1 nacht verbleven in februari 2024
Reactie van Customer Care Team op 20 feb 2024
Dear Carol, we are thankful for giving our hotel a splendid rating for our cleanliness and complimentary, convenient parking facility. We aim to deliver cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best,Customer Care Team

10/10 – Uitstekend

Roxanna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I read the previous reviews and they are all true. There’s free parking which is nice, the building looks old but the rooms have been renovated. It was a good price for one night. We would happily stay here again due to the parking, cleanliness and location.
1 nacht verbleven in februari 2024
Reactie van Customer Care Team op 20 feb 2024
Dear Roxanna, thank you for staying with us and for your positive review. We're glad you were satisfied with our parking facilities, renovated rooms, cleanliness, and location and would happily return. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next trip.Best,Customer Care Team

10/10 – Uitstekend

Travis

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
It's an older property, but surprisingly nice rooms and nice beds. The bathrooms looked recently renovated. I'd definitely stay here again. The location is awesome, near great restaurants and a quick drive or walk to most touristy destinations.
7 nachten verbleven in januari 2024
Reactie van Customer Care Team op 7 feb 2024
Dear Travis, thank you for letting us know you had a great stay at Lombard Plaza Motel. We're glad our well-kept accommodations, cozy bedding, renovated bathroom conditions, and convenient location impressed you immensely despite the older appearance of our property. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best,Customer Care Team

2/10 – Ontzettend slecht

Edgardo Willie

Reisde met partner
The staff were kind and seemed concerned about my complaint. I left the motel room 111 on 2/3/24 because we had an unruly guest next door. From 2am until 7am she was screaming, banging the floor, and slamming doors. Her boyfriend showed up and I was close to call 911. I complained to the front desk at 0300 and he explained that he was aware of the problem. He offered to move us to a different room but that seemed to inconvenient. I’m surprised the decision to kick this lady off the property wasn’t made and for this I feel our trip was ruined. My wife is rather timid and she just wanted peace and quiet. She left the motel terrified and just felt like going home even though we had another night stay that we lost. My frustration is that I left my cell phone number since the lady at the desk stated she would give it to the manager. I thought I would receive a call but it never happened. I feel I should get my last night refunded since there was an obvious bad situation happening and nobody did anything about it. We truly were having an excellent time in San Francisco until this happened. I know it’s not the hotels fault that there’s crazy people out there but it’s poor business to ignore returning a call to probably tell me sorry no refunds. For future reference just do the right thing nothing more nothing less. Services not used should always be refunded.
3 nachten verbleven in februari 2024
Reactie van Customer Care Team op 6 feb 2024
Dear Edgardo, we are truly sorry to hear about the disruption caused by the unruly guest during your stay at our motel. Please accept our sincerest apologies for the inconvenience and distress this situation caused you and your wife. Ensuring a peaceful and comfortable environment for all our guests is paramount to us, and we deeply regret that we did not meet your expectations in handling this matter promptly and effectively. Your feedback regarding the lack of communication and follow-up from our management team is concerning, and we will be addressing this internally to ensure that such oversights do not reoccur. Additionally, we understand your disappointment regarding the lost night of your stay, and we would like to offer you a full refund for that night as a gesture of goodwill. Please reach out to our front desk with your booking details, and we will discuss this matter accordingly. We value your feedback and the opportunity to improve, and we hope to have the chance to welcome you back for a more fulfilling experience in the future.Best,Customer Care Team

6/10 – Redelijk

Sture Hjalmar

Helt OK
Sliten plass.. Hyggelige ansatte. For så vidt rent og pent. Ligger veldig fin til men mye trafikk støy. WIFI får du kun når det virker...
3 nachten verbleven in januari 2024
Reactie van Customer Care Team op 1 feb 2024
Dear Sture, thank you for sharing your feedback with us. We appreciate your acknowledgment of our pleasant staff and the nice location. We understand your concerns about the tired appearance and traffic noise, and we apologize for any inconvenience caused. Your comments are valuable, and we will review them internally to identify areas for improvement. Regarding the WIFI issue, we apologize for any disruptions you experienced, and we will work to ensure a more consistent and reliable connection in the future. If there are specific details you'd like to share or if there's anything else we can do to enhance your experience, please feel free to reach out. We hope to have the opportunity to welcome you back for an improved stay.Best,Customer Care Team

10/10 – Uitstekend

Chris

Reisde met een groep, Reisde met familie
Friedly efficient staff
1 nacht verbleven in januari 2024
Reactie van Customer Care Team op 1 feb 2024
Dear Chris, we sincerely appreciate your positive feedback regarding our friendly and efficient staff. Delivering exceptional service is a cornerstone of our commitment to guest satisfaction, and we're delighted that our team left a positive impression on you. If there are any specific team members you would like to recognize, please do let us know. Your kind words motivate us to continue providing the best possible experience for our valued guests. We look forward to the opportunity of welcoming you back for another enjoyable stay.Best,Customer Care Team

10/10 – Uitstekend

Villa, Simi Valley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great customer service!
1 nacht verbleven in januari 2024
Reactie van Customer Care Team op 1 feb 2024
Dear Villa, thank you for taking the time to share your feedback with us. We are thrilled to hear that you experienced great customer service during your stay. Providing excellent service is our top priority, and we're delighted that our team met your expectations. If you have any specific details or individuals you'd like to commend, please feel free to share them with us. We appreciate your patronage and hope to have the pleasure of welcoming you back for another enjoyable stay.Best,Customer Care Team

10/10 – Uitstekend

Adam

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and comfortable stay for the 5 of us. Staff were friendly and room was great. Location was also great, within walking distance to a lot of San Francisco's attractions.
3 nachten verbleven in december 2023
Reactie van Customer Care Team op 1 feb 2024
Dear Adam, thank you for choosing to stay with us and for sharing your positive feedback. We're thrilled to hear that you enjoyed a nice and comfortable stay with our friendly staff and great location, making it convenient to explore San Francisco's attractions. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable experience in the future.Best,Customer Care Team

2/10 – Ontzettend slecht

Geverifieerde reiziger

4 nachten verbleven in januari 2024
Reactie van Customer Care Team op 12 jan 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 – Ontzettend slecht

John

Reisde met familie
Positief: Netheid
Carpark is unsecured. At 2am a person was in the carpark for over an hour trying to break into people’s rooms and cars. wouldn’t stay again until carpark gates. / cameras / security installed. Rooms themselves clean and tidy and by daytime is a good location to be based from as easy to get to city etc…
5 nachten verbleven in januari 2024
Reactie van Customer Care Team op 10 jan 2024
Dear John, we sincerely apologize for the security concerns you faced during your stay. Your safety is our top priority, and we are actively addressing the need for additional security measures in our car park, including gates, cameras, and increased security presence. We are sorry for these shortcomings and disappointed that we could not provide a truly fulfilling experience for you at our place. We assure you that we will revisit your review and improve our facilities to reflect the quality of customer satisfaction we aim to attain. However, we appreciate your feedback on the cleanliness and convenience of our rooms and location. Please be assured that your feedback will guide our improvements, and we hope to welcome you back for a more secure and enjoyable stay.Best,Customer Care Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van Customer Care Team op 9 jan 2024
Dear Guest, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best,Customer Care Team

4/10 – Matig

Xavier

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Clwan but noisy
The place was very clean. However, I can hear footsteps above me until 3 am.
1 nacht verbleven in december 2023
Reactie van Customer Care Team op 3 jan 2024
Dear Xavier, thank you for sharing your thoughts on your recent stay. We're pleased to hear that you found the place very clean. We apologize for any disturbance caused by noise from the room above, and we'll look into ways to minimize such inconveniences. We shall bring about the changes to provide a fulfilling experience for you at our place. We hope you consider booking with us again next time you are in the area so that we can provide the peaceful and relaxing stay you expect and deserve.Best,Customer Care Team

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect spot for a night stay. Clean rooms and easy check in. Parking is included. Staff was friendly. Great value and close to a lot of places.
1 nacht verbleven in december 2023
Reactie van Customer Care Team op 2 jan 2024
Dear Melissa, many thanks for your glowing review of our motel. At Lombard Plaza Motel, we take great pleasure in making our guests comfortable from the get-go. We are super excited to hear your beautiful praises of our hospitality. Our clean rooms, quick check-in service, parking facility, and convenient location make a stay at our hotel a desirable experience, and we could not have been happier to serve you to the best of our efforts. Our mission is to deliver immense value to each guest, and it sounds like you had a fantastic experience with us. We are thrilled to host you at our humble establishment and would love to serve you on every trip you take to San Francisco!Best,Customer Care Team

10/10 – Uitstekend

Nalini

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Customer Care Team op 2 jan 2024
Hi Nalini, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at Lombard Plaza Motel with the finest of our amenities and resources!Best,Customer Care Team

10/10 – Uitstekend

Jose

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bang for your buck!
Great bang for your buck and walking distance to excellent restaurants (Isa and Brazen Head). I’d definitely stay again!
2 nachten verbleven in december 2023
Reactie van Customer Care Team op 2 jan 2024
Dear Jose, it's our absolute pleasure to know you loved your stay with us at Lombard Plaza Motel. We strive to provide excellent value to our guests through our favorable location and pocket-friendly facilities. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to San Francisco.Best,Customer Care Team

4/10 – Matig

James

Zakenreiziger
Negatief: Comfort kamer
Nice king size bed. Noisey outside & above my room
Room had nice king size bed and spacious. Loud stomping noises from second floor all day, until 10pm. Arguments between my room and neighbors door. Not restful sleep.
3 nachten verbleven in december 2023
Reactie van Customer Care Team op 2 jan 2024
Dear James, we appreciate you sharing your experience, and we apologize for the disturbances you encountered during your stay. It's great to hear that you found the room spacious with a nice king-size bed. However, we sincerely regret the inconvenience caused by the loud noises and arguments from neighboring rooms. We understand the importance of a restful night's sleep and apologize for falling short of your expectations. Your feedback is crucial, and we will address these issues promptly to ensure a more peaceful and enjoyable stay for our guests.Best,Customer Care Team

10/10 – Uitstekend

Veronica

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Customer Care Team op 26 dec 2023
Dear Veronica, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to San Francisco so we can deliver an incredible Lombard Plaza guest experience!Best,Customer Care Team

10/10 – Uitstekend

Jennyfer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every time I book here I never regret it it’s super clean and the rooms are a good size plus free parking
1 nacht verbleven in december 2023
Reactie van Customer Care Team op 26 dec 2023
Dear Jennyfer, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Lombard Plaza Motel. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best,Customer Care Team

8/10 – Goed

Kerri

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We arrived at a very busy time and it was extremely noisy. Other than that it was suitable for our needs
5 nachten verbleven in december 2023
Reactie van Customer Care Team op 26 dec 2023
Dear Kerri, thank you for choosing our hotel for your stay. We apologize for the noise during your arrival, and we assure you we'll look into sorting this out. Your feedback is valuable, and we hope that the rest of your stay met your expectations. We look forward to the possibility of hosting you again and delivering a more satisfying experience.Best,Customer Care Team

10/10 – Uitstekend

Jocelyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Belle emplacement chambre très bien qualité prix impeccable

10/10 – Uitstekend

Marina

5 nachten verbleven in december 2023
Reactie van Customer Care Team op 12 dec 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Nicolas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super!
Parking Gratuit, personnel aimable, chambre propre et bien équipée. Très bien situé et nombreux restaurant a proximité. Super expérience et bon rapport qualité prix pour San Francisco.
4 nachten verbleven in november 2023
Reactie van Customer Care Team op 15 dec 2023
Dear Nicolas, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Our mission is to deliver immense value to each guest, and it sounds like you had a fantastic experience with us. Let us know the next time you're coming to San Francisco so we can deliver an incredible Lombard Plaza guest experience!Best,Customer Care Team

10/10 – Uitstekend

Nicolaie-Claudiu

4 nachten verbleven in november 2023
Reactie van Customer Care Team op 29 dec 2023
Dear Nicolaie-Claudiu, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Lombard Plaza Motel. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best,Customer Care Team

10/10 – Uitstekend

Surmeet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If you are looking for a clean hotel room. I would recommend this. Staff is super friendly and easy to access anywhere. Parking was easy
1 nacht verbleven in december 2023
Reactie van Customer Care Team op 13 dec 2023
Dear Surmeet, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Lombard Plaza Motel. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best,Customer Care Team

10/10 – Uitstekend

Jennyfer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Every time I get a room here never disappoints. Feels like I’m sleeping home
1 nacht verbleven in december 2023
Reactie van Customer Care Team op 6 dec 2023
Dear Jennyfer, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best,Customer Care Team

10/10 – Uitstekend

Steven

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I cannot sing the praises of this hotel enough and wish the staff the best. They are such nice people and do a great job running this hotel. Its a clean affordable great establishment. I was here for work and travel to SF consistently and have been appalled by many of the accommodations I have been subjected to over the years, but this place is a beautiful sanctuary to the other budget hotels in SF. I cannot recommend this place enough vs staying at one of the bed bug ridden nightmares downtown. The Marina in general is a better safer option and this place is one of the crown jewels of the Marina

4/10 – Matig

Chad

Reisde met familie en kleine kinderen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The price was good. A little too far away from the attractions
1 nacht verbleven in november 2023
Reactie van Customer Care Team op 29 nov 2023
Dear Chad, thank you for choosing us and sharing your appreciation for our modest pricing. We understand the distance from attractions was a concern, and we appreciate your feedback. We continually strive to provide excellent value, and your comments help us identify areas for improvement. We hope to have the opportunity to welcome you back for a more fulfilling stay.Best,Customer Care Team

10/10 – Uitstekend

Jeffrey

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed here many times for medical trips. The rooms are always clean and quiet. Customer service is great. Location is great, everything you need is within walking distance. Free parking in a parking lot. Price is great as well. Will continue to stay here in the future.
1 nacht verbleven in november 2023
Reactie van Customer Care Team op 25 nov 2023
Dear Jeffrey, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. We strive to provide services on par with peak service standards, and your satisfaction rewards us with pure joy. Let us know the next time you're coming to San Francisco so we can deliver an incredible Lombard Plaza guest experience!Best,Customer Care Team

8/10 – Goed

Remy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very accomodating and communication was great. Room was comfortable and had everything I needed. Location was easy walking distance to nearby amenities and services, as well as being right beside the bus stops
3 nachten verbleven in november 2023
Reactie van Customer Care Team op 21 nov 2023
Hi Remy, we are pleased to know that you thoroughly enjoyed your time at the Lombard Plaza Motel. We appreciate you letting us know how satisfied you were with our staff services and communication processes. It is lovely to learn that our comfortable room and all of our amenities satisfied you immensely and made your stay a fantastic experience. Our team is delighted to know you had a great time at the hotel, with our convenient location and nearby amenities proving to be suitable for you. We are an establishment that understands our guests' expectations when staying at a hotel, and we aspire to provide an experience beyond that. We look forward to hosting you again for an even more fulfilling experience!Best,Customer Care Team