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Beoordelingen van Mirage Inn and Suites

2 out of 5
Mirage Inn and Suites
2600 Sloat Blvd, San Francisco, CA

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 216 van 967 beoordelingen" "
Gastenscore: 8 - Goed. 341 van 967 beoordelingen" "
Gastenscore: 6 - Redelijk. 203 van 967 beoordelingen" "
Gastenscore: 4 - Matig. 95 van 967 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 112 van 967 beoordelingen" "

7,6/10

Netheid

6,8/10

Personeel en service

6,4/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, comfort kamer
Slecht hotel op geweldige locatie
We hadden al een keer on dit hotel gelogeerd toen het nog de Days Inn was en hebben dit hotel nu weer gekozen puur voor de geweldige locatie. Inchecken: het enige wat die man kon uitbrengen was ID. En voor de rest niks, totale ongeïnteresseerdheid en onvriendelijkheid. De kamer was wel schoon, maar ook toen houdekeeping was geweest was het bed gewoon niet opgemaakt en de sprei hadden ze slordig opgevouwen onder de televisie gelegd. De ijskast maakte een klere herrie werd je gek van. Het ontbijt staat in de gang, je kunt er met een plastic bordje wat ophalen om op je kamer te eten. Wat wel geweldig was was de badkamer, deze was compleet nieuw. Al met al, het hotel is echt flut en helemaal voor die prijs, maar de locatie can’t be beaten!
2 nachten verbleven in september 2018
Reactie van sam op 5 nov 2018
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

2/10 – Ontzettend slecht

Sarah

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van MARY op 28 apr 2024
Thank you for your stay. We appreciate your feedback.

8/10 – Goed

Patrick M

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
The rooms were newly remodeled and very nice. The building is ok and the staff is not enthusiastic, but cordial. Location is good with the zoo across the street. Check out George's Zoo next door for sandwiches. New York deli vibe and Phil is great!
3 nachten verbleven in april 2024
Reactie van MARY op 23 apr 2024
thank you for your stay and appreciate your feed BACK

6/10 – Redelijk

gail

Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room mini fridge did not work properly / fruit and veg were frozen and had to be thrown out. Bathroom faucet was faulty. Management was not friendly and welcoming.
7 nachten verbleven in april 2024
Reactie van MARY op 21 apr 2024
THANK YOU FOR STAYING WITH US. WE APPRECIATE YOUR FEEDBACK.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van MARY op 9 apr 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van MARY op 9 apr 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEEDBACK

2/10 – Ontzettend slecht

Matthew

2 nachten verbleven in april 2024
Reactie van MARY op 7 apr 2024
THANK YOU FOR YOUR STAY.

6/10 – Redelijk

Daniel

Positief: Netheid
I love cause it’s walkable from funston
1 nacht verbleven in maart 2024
Reactie van MARY op 4 apr 2024
THANK YOU FOR YOUR STAY AND SEE YOU AGAIN

8/10 – Goed

Amy

Positief: Netheid
This is one of the only hotel options in the Sunset neighborhood. Things you should know about this neighborhood, it is VERY residential, you will not be close to any of the typical SF tourist attractions, other than the zoo across the street. Java Beach on the corner is good for light meals and coffee. I didn't try the pizza place next door. I stayed here because my son is a student at SFSU and this is the closest hotel to his apartment. About this hotel: It is an older building that appears to be family owned and operated. The room wasn't fancy and I had zero view from my one window, but the room was very clean and I could tell it had been recently updated. The only thing that bothered me, was there was a gap under the door and I could see light coming in from the hallway, so I had to block it with a towel. It was very quiet at night, I didn't hear any noise from hallway or other rooms. I read other reviews that were not good, so I was a bit worried, but prepared myself. I brought my own tissues and throw blanket for my comfort. I also requested no housekeeping service during my 3 night stay and but I was offered towels if I needed them. When I checked in a friendly and polite young man named Matt assisted me. The parking is free and underground, it was clean and well lit. They did put a $250 hold on my credit card when I checked in, but I feel like that is standard at many hotels nowadays. I would definitely stay here again.
3 nachten verbleven in maart 2024
Reactie van MARY op 1 apr 2024
Thank you for staying with us. We appreciate your feedback.

6/10 – Redelijk

Angela

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van MARY op 2 apr 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEEDBACK

4/10 – Matig

Hector

Zakenreiziger
Negatief: Personeel en service, voorzieningen
Front desk staff was rude. Staff has no amenities to offer before check in. Did not allow early check in, strict 2pm check in. Room did not have hand soap, and towels were tossed on shelves disorganized
2 nachten verbleven in maart 2024
Reactie van MARY op 25 mrt 2024
EARLY CHECK INN IS ALWAYS SUBJECT TO AVAILABILITY, THANK YOU FRO YOUR STAY

4/10 – Matig

Justin

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van MARY op 25 mrt 2024
THANK YOU FOR YOUR STAY

2/10 – Ontzettend slecht

Elias

Negatief: Personeel en service, voorzieningen
Front staff was very rude, room walls were very thin could hear everything including the loud construction outside, a little out of the way as well.
2 nachten verbleven in maart 2024
Reactie van MARY op 22 mrt 2024
THANK YOU FOR YOPUR STAY

8/10 – Goed

James

1 nacht verbleven in maart 2024
Reactie van MARY op 4 apr 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

10/10 – Uitstekend

Yasmin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really love staff and how close it is to ocean beach!!! The rooms are very spacious, modern, and clean!!! There’s something very comforting about this inn! The bed was very comfortable and the rooms are sound proof! I didn’t hear a thing! Thank you Mirage Staff!!! I can’t wait to come back!!! THANK YOU!!!
1 nacht verbleven in maart 2024
Reactie van MARY op 22 mrt 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

6/10 – Redelijk

Craig

Reisde met partner
Negatief: Voorzieningen
Okay the rooms are decently priced. There is free parking which is nice and not usually included in a motel or hotel in San Francisco. Location is also nice being close to the zoo. However there is not much in the area in the way of restaurants there is a pizza place next door that wasn't open on the days I was visiting and the coffee joint is an excellent coffee joint but they close rather early in the afternoon but the open early in the morning which is good. However comment my three star rating is because the management are not very friendly, they look bothered to help you, there's a lot of noise going on and if I could hear it and if the managers live on the premises I shouldn't really have to complain about the noise they should have taken care of it. The room was basically pretty clean The shower needed work but I was able to get it to work enough to use it. If the room was for two people they should have enough coffee to make two cups of coffee they only had one coffee packet and one condiment packet. Again if you're in the hospitality business I should not have to ask for you these things if they're kept in the room.. I had two separate reservations because I decided that I wanted to come a day earlier and I was told I would need to check out and check in. However, I decided just to give up the second night and the non-refendible VI paid and get a different hotel since I had to travel up to San Jose for an appointment I just didn't feel like it was worth it to drive b
1 nacht verbleven in maart 2024
Reactie van MARY op 22 mrt 2024
THANK YOU FOR YOUR

10/10 – Uitstekend

Vue-Hao, Daly City

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Plenty of parking in facility although a bit tight but right across the SF Zoo and a block from SF Ocean Beach. Very clean, modern and safe area.
3 nachten verbleven in maart 2024
Reactie van MARY op 22 mrt 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

10/10 – Uitstekend

Gina

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice room, clean bathroom and bedding was good, not far from the beach 5min walk to it good area quiet too across the street is the zoo
2 nachten verbleven in februari 2024
Reactie van MARY op 22 mrt 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

2/10 – Ontzettend slecht

Robert

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Odd vibes.
1 nacht verbleven in februari 2024
Reactie van MARY op 22 mrt 2024
THANK YOU FOR YOPUR STAY

10/10 – Uitstekend

Oksana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van MARY op 2 feb 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

10/10 – Uitstekend

Kyle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and comfortable
Went there for just an overnight stay, to do some fishing at ocean beach. I was pleasantly surprised by how clean the room was. Parking was super easy, and even the parking garage was clean. The bed was comfortable, and I slept great! My only complaint was with noise. While no fault of the owners, I could hear people walking around, and talking. Not sure what could be done to help that. But overall, it was a very nice stay.
1 nacht verbleven in januari 2024

8/10 – Goed

Frederic

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in januari 2024
Reactie van MARY op 26 jan 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

6/10 – Redelijk

Devon

1 nacht verbleven in januari 2024
Reactie van MARY op 26 jan 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

8/10 – Goed

James

Negatief: Personeel en service
Next to beach. The hallways feel like you’re in a jail.
2 nachten verbleven in januari 2024
Reactie van MARY op 2 feb 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was acomidating. Very easy to deal with
1 nacht verbleven in december 2023
Reactie van MARY op 26 jan 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van MARY op 26 jan 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

10/10 – Uitstekend

Adriana

1 nacht verbleven in december 2023
Reactie van MARY op 26 jan 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

8/10 – Goed

Michelle

Reisde met familie
Negatief: Voorzieningen
the front desk manager is terrible. no greeting no smiling, very bad service
2 nachten verbleven in december 2023
Reactie van MARY op 26 jan 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

4/10 – Matig

Michael

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
1 nacht verbleven in december 2023
Reactie van SAM op 26 jan 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

8/10 – Goed

Matthew

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Decent place to stay
After trying to call to confirm my reservation and the man said he was busy checking someone in and that takes at least twenty minutes I was surprised when I arrived my check in was so fast. Anyway its a quiet and clean place to stay in a safer outlying neighborhood. The hot water does take a while to come up to the room I ran both the bathtub and hand basin faucets until the water was hot for my shower. I THINK THEY HAVE A MECHANICAL PROBLEM WITH A CIRCULATION PUMP IN THEIR HOT WATER SYSTEM But what do I know...
3 nachten verbleven in december 2023
Reactie van MARY op 26 jan 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

6/10 – Redelijk

Philip

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room wasn't as sound proof as it should. I could hear every door open and every footstep in the hallway.
1 nacht verbleven in december 2023
Reactie van MARY op 26 jan 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

10/10 – Uitstekend

SHU JIAN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van MARY op 22 mrt 2024
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

6/10 – Redelijk

Matthew

Reisde met familie
Negatief: Personeel en service, voorzieningen
The lady that worked at the office was real disrespectful
1 nacht verbleven in november 2023
Reactie van MARY op 30 nov 2023
THANK YOU FOR YOUR STAY

10/10 – Uitstekend

Rachel

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice room for the price.
1 nacht verbleven in september 2023
Reactie van MARY op 30 nov 2023
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

10/10 – Uitstekend

Gabriel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed for 4 nights. Area was in a good and calm location: next to a really good cafe, a short walk to the beach, and across from the SF Zoo. The check-in was good, my stay had no problems, and I had no complaints. I would have enjoyed a slightly bigger TV and maybe some complimentary water bottles in the room, but besides that, the stay was great and I’d definitely consider it on a return trip to the city.
4 nachten verbleven in november 2023
Reactie van MARY op 21 nov 2023
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

6/10 – Redelijk

Alexander, Seattle

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in november 2023
Reactie van MARY op 21 nov 2023
THANK YOU FOR YOUR STAY

8/10 – Goed

Ana

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was very nice but the hallway floor was a bit noisy.
1 nacht verbleven in november 2023
Reactie van MARY op 13 nov 2023
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

10/10 – Uitstekend

June

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van MARY op 11 nov 2023
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

10/10 – Uitstekend

Daisy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van MARY op 7 nov 2023
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10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfort
Great location. Everything went smooth
2 nachten verbleven in oktober 2023
Reactie van MARY op 3 nov 2023
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

10/10 – Uitstekend

June

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van MARY op 3 nov 2023
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

10/10 – Uitstekend

June

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van MARY op 28 okt 2023
thank you for your stay and appreciate your feed back

8/10 – Goed

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Was very nice last minute booking was happy with it
1 nacht verbleven in oktober 2023
Reactie van MARY op 25 okt 2023
THANK YOU FIR UOUR STAY AND APPRECIATE YOUR FEED BACK

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van SAM op 23 okt 2023
THANK YOU FOR STAYING WITH US. WE APPRECIATE YOUR FEEDBACK.

10/10 – Uitstekend

Andrew

1 nacht verbleven in oktober 2023
Reactie van MARY op 10 nov 2023
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

2/10 – Ontzettend slecht

James

Reisde met familie
Negatief: Personeel en service
WORST CUSTOMER SERVICE EVER!
Unless you have to stay near this location to see your family for a reasonable price, DO NOT STAY AT THIS PLACE EVER! Owner/operator in front is the rudest individual you'll ever meet. I have no idea how they think they can run a business like this and talk to customers in such rude manner. I don't know how they're allowed to be in the hospitality business.
2 nachten verbleven in oktober 2023
Reactie van MARY op 14 okt 2023
NO MATTER WHAT YOU EXPERIANCE AND TOLD ONE SIDED STORY, THANK YOU FOR YOUR STAY

10/10 – Uitstekend

Patricia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We asked for a quiet room but were put next to Sloat Blvd which can be busy but mostly quiet at night. We did not ask to switch to an inside location because our room was so large and had been completely remodeled. Thoughtful bedside reading lighting, a fantastic showerhead and large bathroom, full size wall mirror, full size ironing board and iron and a super comfortable king-size bed all made our stay very enjoyable. The staff borders on unfriendly. Not sure why considering the thought they put into the remodel. It is the only thing I think could be improved upon. A smile and a greeting are always appreciated.
1 nacht verbleven in oktober 2023
Reactie van MARY op 14 okt 2023
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK

10/10 – Uitstekend

June

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good night sleep in SF
Good service, clean, quiet place to stay for my work in SF for 3 nights, plus free parking.
3 nachten verbleven in oktober 2023
Reactie van MARY op 14 okt 2023
APPRECIATE YOUR FEED BACK AND THANK YOU FOR STAY

2/10 – Ontzettend slecht

Kevin

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in september 2023
Reactie van MARY op 10 okt 2023
THANK YOU FOR YOUR STAY

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van MARY op 10 okt 2023
THANK YOU FOR YOUR STAY AND APPRECIATE YOUR FEED BACK