Voorkant van accommodatie

Beoordelingen van Post Hotel

2 out of 5
Post Hotel
589 Post St, San Francisco, CA

Beoordelingen

6,2
Gastenscore: 10 - Uitstekend. 102 van 953 beoordelingen" "
Gastenscore: 8 - Goed. 296 van 953 beoordelingen" "
Gastenscore: 6 - Redelijk. 256 van 953 beoordelingen" "
Gastenscore: 4 - Matig. 156 van 953 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 143 van 953 beoordelingen" "

7,2/10

Netheid

6,4/10

Personeel en service

6,0/10

Voorzieningen

5,6/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Elly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Voor die prijs in het hart van SF !
Schitterende locatie : naast Union square en vlak naast zeer dure hotels. Interessante prijs en zeer net. Weliswaar te kleine kamers - goed bed. Behulpzaam personeel. Prijs/kwaliteit is zeer goed
2 nachten verbleven in maart 2019

8/10 – Goed

Martin, Uithoorn

Positief: Netheid, personeel en service
Goed hotel op centrale locatie
Het hotel is goed genoeg voor een aantal dagen. De kamer was groot genoeg en ondanks dat er gedeelde badkamers en toiletten waren, was dat niet storend. In mijn kamer waren de douches echter wel behoorlijk goed te horen en dat is vooral 's ochtends niet fijn.
9 nachten verbleven in september 2017

8/10 – Goed

Corine

Negatief: Personeel en service
Excellent situated to visit San Francisco. Personel was more interested in the games they where playing on the reception desk computer than in guests waiting. We had a bunk bed room, that would have easily fitted two single beds without having to climb a ladder. Hotel was clean, beds were fine.
2 nachten verbleven in september 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel.
Leuk hotel. Goede locatie nabij Union Square. Recentelijk verbouwd. Vrij vriendelijk personeel. Latere uitcheck was geen probleem.
Reactie van Manager op 25 mei 2017
Hartelijk dank voor uw positieve feedback! We willen dat je als familie voelt en als onze medewerkers je dit welkom voelen en thuis voelen, weten we dat we ons werk doen! We kunnen niet wachten om je weer te zien! Thank you very much for your positive feedback! We want you to feel like family and if our staff is making you feel this welcomed and at home, then we know we're doing our job! We can't wait to see you again!

10/10 – Uitstekend

Joanna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
prima hotel in hartje centrum San Francisco!
Een schoon en rustig hotel, maar wel in het hart van San Francisco, minuten lopen vanaf Union Square. Vriendelijk en behulpzaam personeel!
Reactie van Guest Relations Manager op 12 sep 2016
Joanna, We horen graag over uw positieve ervaring met ons. Dank u voor het delen en we hopen u binnenkort weer te zien.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Prima budget hotel
Prima hotel voor een goede prijs. Badkamer en toliet zijn verouderd,maar wel schoon. Goede locatie voor SF!
Reactie van General Manager op 11 sep 2016
Prachtig om te horen dat u genoten van uw verblijf en de gunstige ligging van ons hotel. Dank u voor de suggesties met betrekking tot de badkamer updgrads, zoals we op dit moment bezig om deze items op te lossen. Nogmaals bedankt voor het verblijf en we kunnen niet wachten om je weer te zien.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Redelijk kamertje maar rommelig hotel.
De kamer was ok maar had geen eigen toilet en douche. Ook was er geen airco wel een fan. Het hotel was rommelig en het tapijt op de gang had gaten die met tape dicht geplakt zaten.
Reactie van Guest Relations Manager op 4 okt 2016
Beste gast, Onze excuses voor de slechte indruk die we u vertrokken met door de staat van onze accommodaties. We vinden het jammer dat ze waren niet aan uw normen, dank u voor ons te laten weten, zodat we kunnen deze aan te pakken. We gebruiken elke klantbeoordeling te werken aan het verbeteren van ons hotel om beter onze gast ervaren. Nogmaals bedankt en we hopen u te dienen met een ander verblijf.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfecte ligging, maar dat is het dan.
Het zeer oude hotel ondergaat momenteel verbeteringswerken, maar veel beter wordt het niet. Onze kamer was al gerenoveerd, maar de raam was nog een 50-jaar oud houten ding, wat amper open en toe ging, en met 4 hoog te zitten, zeer onveilig als je kinderen bij hebt. De raam komt op kniehoogte open. De inkomhal is écht vies en vuil, maar de kamer was wel netjes, gedateerd, maar proper.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Centrale ligging en heel betaalbaar.
Prima prijs-kwaliteitverhouding. Zeer centrale ligging.

6/10 – Redelijk

Geverifieerde reiziger

Prima hotel
Prima kamer. Wij sliepen er 3 nachten. Comfortabel bed. 1 nacht was het nogal luidruchtig met feestende jongeren. Kamermuren zijn niet heel dik. Kamer was schoon. Hotel zit vlakbij Union square. Ideaal. In de omgeving van Union Square zitten wel veel dealers en junkies.

2/10 – Ontzettend slecht

Fábio José

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel em péssimas condições
Elevador não funciona. Cheiro ruim no carpete das escadas e corredor. Demora na entrega da chave do quarto. Não foi feita limpeza do quarto em nenhum dos dois. Quarto muito pequeno. Ninguém para ajudar a carregar as malas.
4 nachten verbleven in maart 2020
Reactie van Customer Care Team op 23 mrt 2020
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

4/10 – Matig

Alan

Negatief: Personeel en service
Post Hotel in Post Street San Francisco
Post Hotel had two main out of order facilities. The commercial bottled water cola etc cabinet was out of order and if as I did put in a payment and pressed a number to obtain a bottle it said unavailable! No deposit refunded! When reported the management was unhelpful. The Post Hotel ATM was also out of order.
4 nachten verbleven in februari 2020
Reactie van Customer Care Team op 10 mrt 2020
Hello Alan, We are sorry to hear that your stay with us was tarnished by the fact that our ATM and the vending machine was out of service. We apologize for the inconvenience caused to you due to this. We will look into this problem and resolve it for you. Thank you for your constructive criticism, we hope to have the privilege of hosting you successfully in the future. Best Regards, Post Hotel Customer Care Team

4/10 – Matig

Geverifieerde reiziger

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
No elevator, unprofessional stuff, I was staying in 4th floor 5th floor neighbors literally didn’t let me sleep 2 nights, reception guy locked the door of hotel and went somwhere, 5 guests were 20 minutes waiting outside to get in
3 nachten verbleven in februari 2020
Reactie van Customer Care Team op 5 mrt 2020
Dear Guest, hank you for sharing your genuine concerns with us. We are extremely gutted to learn that you did not have a quality experience. We are sorry to note that there were some shortcomings from our side and that our hotel did not suit you. We are sorry if our personnel failed to leave a positive impression on you. This is very unlike us and we will definitely have a word with our team to ensure that the guests feel at home with us. We apologize if our service left something to be desired. However, we request you to give us another chance to allow us to restore your faith in our hospitality and hotel Best Regards, Post Hotel Customer Care Team

2/10 – Ontzettend slecht

Tom, NJ

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Elevator was out, had to walk up 4 flights. Sign elevator was over a month old. No hot water in shower. When i complained, the desk said leave water running to 10-15 minutes.
2 nachten verbleven in februari 2020
Reactie van Customer Care Team op 5 mrt 2020
Hello Tom, Thank you for sharing your genuine concerns with us. We are extremely gutted to learn that you did not have a quality experience. We are sorry to note that there were some shortcomings from our side and that our hotel did not suit you. We are sorry if our personnel failed to leave a positive impression on you. This is very unlike us and we will have a word with our team to ensure that the guests feel at home with us. We apologize if our service left something to be desired. However, we request you to give us another chance to allow us to restore your faith in our hospitality and hotel Best Regards, Post Hotel Customer Care Team

10/10 – Uitstekend

Blake

1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 30 apr 2020
It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon. Best Regards, Customer Care Team

4/10 – Matig

danny

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
Très moyen
L'hôtel est bien placée mais pas de parking. Il faut compter 40$ la journée 3 rue plus loin. Au 5 étage il fait une chaleur à s'en étouffé manque de chance c'était mon étage. Assenceur en pâne depuis longtemps je pense , Et le lit extrêmement mou. 2 serviettes pour 4.
3 nachten verbleven in februari 2020
Reactie van Customer Care Team op 2 mrt 2020
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again. Best Regards, Customer Care Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Elevator not working but great otherwise! Room was recently remodeled and very nice.
2 nachten verbleven in februari 2020
Reactie van Customer Care Team op 2 mrt 2020
Dear Guest, We are happy to hear that you had an enjoyable stay with us and you found our remodeled rooms appealing. Your concern about the elevator is duly noted, we will look into it asap. We hope the rest of your stay was pleasant and we are looking forward to hosting you before long Best Regards, Post Hotel Customer Care Team

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not stay here!! Bad customer attention
Elevator was not working. No one help me with my luggage (my room was on 5th floor and I had 2 large bags). For the checkout, receptionist told me night before that I can ask for help and they would have someone to help me... of course that the ext day when I leave (morning) there were no one that can help me. Kitchen was really Poor, hours to use, after that is closed. No fridge, oven not working. I asked for HOT WATER (just for a tea), and they told me that they haven’t..... I wouldn’t recommend this hotel at all. No stay here!!!! I asked for a discount and they didn’t understand me (yeah of course)
4 nachten verbleven in februari 2020
Reactie van Customer Care Team op 2 mrt 2020
Dear Guest, Thank you for sharing your concerns with us. We regret the inconvenience caused to you. But we assure you that we will definitely look into it and take the necessary measures to eradicate this problem as soon as possible. We request you to give us a second chance to allow us to restore your faith in our hospitality and service! Best Regards, Post Hotel Customer Care Team

4/10 – Matig

JC

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
staff mostly helpful. Bed bugs in the first room, had to be moved around 1 am.
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 27 feb 2020
Dear Guest, Thank you for sharing your concerns with us. We regret the inconvenience caused to you. But we assure you that we will definitely look into it and take the necessary measures to eradicate this problem as soon as possible. We request you to give us a second chance to allow us to restore your faith in our hospitality and service! Best Regards, Post Hotel Customer Care Team

4/10 – Matig

Scott

Negatief: Netheid, personeel en service en comfort kamer
Not worth the hassle
Staff was very rude. Upon arrival, I was informed that there would be a $400 deposit for a one night stay. I am a clean-cut professional so it does not seem that I was singled-out. When commented that the amount we unusually high, the clerk said: "well then you don't have to stay here." I chose to stay elsewhere as this was a sign of difficult owners. Five-star hotels do not require such a ridiculously large deposit, and this is an economy hotel.
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 24 feb 2020
Hello Scott, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We are also sorry that you found the price high, although we strive our best to maintain affordable rates for our guests. We truly thank you again for sharing your feedback and for your valuable business. Best Regards, Post Hotel Customer Care Team

4/10 – Matig

Cor, San Francisco

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We got checked into a room that wasn’t even ready which was frustrating and there’s no parking garage with the hotel
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 19 feb 2020
Hello Cor, We are disappointed with your review, to know that you were so unhappy with some aspects of your stay. We aim to provide all of our guests with a great stay and we are sorry that this was not your experience. We will ensure that your comments are actioned. We hope that you might offer us another opportunity to successfully host you in the future. Best Regards, Post Hotel Customer Care Team

6/10 – Redelijk

Katharina

Reisde met een groep
- Lage sehr zentral (obdachlose in umgebung) - zimmer sehr laut (heizung macht geräusche) - gemeinschaftsküche mit herd und mikrowelle aber ohne küchenzubehör
5 nachten verbleven in februari 2020
Reactie van Customer Care Team op 10 feb 2020
Dear Katharina, Thank you very much for taking the time to share your views related to your recent stay with us. We have noted your constructive criticism on certain areas that demand our attention. We will certainly look for ways to improve the situation and we hope to have you back for a perfect stay. Best Regards, Post Hotel Customer Care Team

10/10 – Uitstekend

Cc23, San Jose

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s a place to rest your head while you spend your night and day in the city.
1 nacht verbleven in januari 2020
Reactie van Customer Care Team op 26 jan 2020
Dear Guest, It is always a pleasure to receive such a wonderful review as yours! Thank you for taking the time to share your feedback of your visit with the online community. We are delighted that you enjoyed your stay with us and thank you for the compliments. We loved hosting you and we are looking forward to your next visit to San Francisco. Best Regards, Post Hotel Customer Care Team

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
1 nacht verbleven in januari 2020
Reactie van Customer Care Team op 20 jan 2020
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards, Customer Care Team

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2020
Reactie van Customer Care Team op 20 jan 2020
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in januari 2020
Reactie van Customer Care Team op 18 jan 2020
Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant stay
I really enjoyed my two night stay. I had the small room but it was perfect with grid, sink, desk and tv. Bed was comfy and sheets and towels were surprisingly of good quality and the wood laminate floors.The hallway was vacuumed and the toilet was cleaned early each morning 👍. Reception was nice. Great location. It’s a gem!I will return.
2 nachten verbleven in januari 2020
Reactie van Customer Care Team op 15 jan 2020
Dear Guest, It is wonderful to see read about your experience with us at the Post Hotel. It gives us absolute pleasure to have hosted you successfully with our excellent service and hospitality. We are proud to be defined as a gem by you and thank you for letting us know what you loved about us. We loved hosting you and would love to have you back for another fantastic stay. Best Regards, Post Hotel Customer Care Team

2/10 – Ontzettend slecht

Roxana, San Francisco

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Their was bedbugs cleaning was the worse. I was all eating by animals
1 nacht verbleven in januari 2020
Reactie van Customer Care Team op 10 jan 2020
Hello Roxana, We were delighted to be your hosts recently, thank you for choosing to stay with us. Bedbugs are the most annoying pest that every hotel is forced to deal with from time to time - they gain access to hotel rooms very easily, and are very difficult for housekeeping staff to see. Please be rest assured that in addition to the preventative measures that we take, all incidents notified to us are acted upon immediately. We are sorry you didn't have the immaculate stay we aim to provide every guest, we really hope that we will have a chance to redeem ourselves in the future. Best Regards, Post Hotel Customer Care Team

10/10 – Uitstekend

Geverifieerde reiziger

7 nachten verbleven in december 2019
Reactie van Customer Care Team op 11 jan 2020
Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019
Reactie van Customer Care Team op 6 jan 2020
Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019
Reactie van Customer Care Team op 3 jan 2020
Dear Guest, Thank you for rating your recent stay with us, we certainly appreciate it. We are happy to have provided you with a wonderful experience, and we hope to have an opportunity to provide you with a five-star stay very soon Best Regards, Post Hotel Customer Care Team

8/10 – Goed

Kamran

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2019
Reactie van Customer Care Team op 3 jan 2020
Hello Kamran, Thank you for rating your recent stay with us, we certainly appreciate it. We are happy to have provided you with a wonderful experience, and we hope to have an opportunity to provide you with a five-star stay very soon. Best Regards, Post Hotel Customer Care Team

10/10 – Uitstekend

Joseff

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2019
Reactie van Customer Care Team op 30 dec 2019
Hello Joseff, Thank you for rating your stay with 5 Stars, it gives us immense pleasure to know that you had a spectacular stay. We appreciate you staying with us, and we hope to see you again soon! Best Regards, Post Hotel Customer Care Team

6/10 – Redelijk

MOHAMMED

Negatief: Comfort kamer
1 nacht verbleven in december 2019
Reactie van Guest Experience Team op 24 dec 2019
Dear Mohammed, thank you for sharing your feedback with us. We are sorry to note from your rating that you did not love your time at our hotel, and we apologize for any short-comings you encountered in terms of our product or our service. Should you stay with us again, please do know make us aware of anything that we can do to improve any aspect of your stay, and we will do our utmost to give you the very best possible stay here. We hope to welcome you back for a better stay soon. Kind regards, Guest Experience Team

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I have been in many, many hotels in San Francisco and this may be the lowest. The lobby is unfortunately scarier than the rooms. The monitor with the dozen or so cameras scanning the hallways, the beat up copy of the driver's licenses of the previous customers barred from returning, the smell, the empty wire rack of free maps. I almost bolted. But, I didn't. And I wanted to see the room before I decided I could or could not stay. The room was surprising in that is didn't present as badly as the lobby. There is still an odd, not good scent (I immediately opened the windows), and I cannot remember when I was last in a hotel room that had no carpet on the floor. (and maybe that was a good think as the faux wood plank vinyl looked clean) The sink and faucet in the bathroom was a total surprise as they were new and super clean. The bath/shower looked nice. But, when I did turn on the shower the water ran out of the tub faucet so rusty for the first ten seconds it looked like blood! But, that stopped and it was a fine shower but with those devices on the wall for a squirt of shampoo and bath gel. If you are OK with "vintage" and many, many coats of paint on all the woodwork and the tiny ancient, caged door elevator this could still be the place for you.
1 nacht verbleven in december 2019
Reactie van Customer Care Team op 13 dec 2019
Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stove didn’t work but everything was nice besides that and clean
1 nacht verbleven in december 2019
Reactie van Customer Care Team op 9 dec 2019
Dear Guest, Thank you so much for your very kind review. We are simply delighted to know that you enjoyed such a wonderful stay and that our hotel suited your needs so well. This is wonderful to hear. Your feedback about the stove is noted and will be taken care of asap. We can't wait to welcome you back for another pleasant stay. Best Regards, Post Hotel Customer Care Team

6/10 – Redelijk

Rebecka

Positief: Personeel en service
Negatief: Netheid, comfort kamer
3 nachten verbleven in november 2019
Reactie van Customer Care Team op 6 dec 2019
Dear Rebecka, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.

8/10 – Goed

Heather

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019
Reactie van Customer Care Team op 4 dec 2019
Hello Heather, Thank you for the positive rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon. Best Regards, Post Hotel Customer Care Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2019
Reactie van Customer Care Team op 28 nov 2019
Dear Guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long Best Regards, Post Hotel Customer Care Team

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
共用バス、トイレの説明が無く、不親切。
6 nachten verbleven in november 2019
Reactie van Customer Care Team op 27 nov 2019
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

2/10 – Ontzettend slecht

Corie

Reisde met familie
Negatief: Personeel en service, comfort kamer
Horrible service
I booked a room with a private bathroom and they gave a room that is shared bathroom. The check in took forever as if there was no record of my booking
1 nacht verbleven in november 2019
Reactie van Customer Care Team op 21 nov 2019
Dear Guest, Thank you for your feedback. Your stay does not sound like the type of stay that we generally provide for our guests, and we apologize for all of the issues that you had during your time here. We will review your comments in detail as a team, and we see what changes that we can make in terms of both improving our property and training our staff, to improve our future guests' experiences. Thank you again for your detailed comments, we really appreciate them. Best Regards, Post Hotel Customer Care Team

10/10 – Uitstekend

Sylvie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bien situé, très propre, ambiance chaleureuse Prix corrects
5 nachten verbleven in november 2019
Reactie van Customer Care Team op 21 nov 2019
Hello Sylvie, We appreciate you rating your recent stay with us, many thanks. It is wonderful to know that you enjoyed your time at our hotel and that it was so suitable for your needs and expectations. We hope to have the pleasure of hosting you for a five-star stay when you next require accommodation in this neighborhood Best Regards, Post Hotel Customer Care Team

4/10 – Matig

Oleg

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
The room was so dusty my eyes were watering the whole night and it smelled bad
1 nacht verbleven in november 2019
Reactie van Customer Care Team op 15 nov 2019
Dear Guest, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business. Best Regards, Post Hotel Customer Care Team

10/10 – Uitstekend

Robert, Greenville SC

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was real nice. Very friendly staff. Very nostalgic.
1 nacht verbleven in november 2019
Reactie van Customer Care Team op 15 nov 2019
Dear Guest, Thank you for reviewing your recent stay with us. We are happy that our hotel appealed to you so much and felt at home away from home. We are pleased that you enjoyed the wonderful service that our staff offer in particular. Thank you for taking the time to leave us such lovely feedback, we hope to see you again soon Best Regards, Post Hotel Customer Care Team

2/10 – Ontzettend slecht

Michael

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
From the moment I walked in, the staff treated me as if I were a nuisance. My room was crawling with bedbugs. When informing the front desrefused to do anything about it and actually asked me not to return. Do not go to this place you will be regret it!
1 nacht verbleven in november 2019
Reactie van Customer Care Team op 10 nov 2019
Dear Michael, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

8/10 – Goed

Maria

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muy recomendado
Un lugar cómodo, limpio. Con facil acceso a la ciudad.
3 nachten verbleven in oktober 2019
Reactie van Customer Care Team op 11 nov 2019
Hello Maria, Thank you for your generous rating and response. We are glad that you found the rooms immaculate, comfortable and staff service impressive. Again, it is good to know that you liked the location too. We hope that you will continue to choose us during your future visits to San Francisco. Best Regards, Post Hotel Customer Care Team

10/10 – Uitstekend

Zakaria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Je recommande vivement !
Un hôtel qui - d’un point de vue qualitatif - est nettement supérieur aux hôtels du même ordre de prix dans le quartier. Je recommande vivement donc !
5 nachten verbleven in oktober 2019
Reactie van Customer Care Team op 11 nov 2019
Hello Zakaria, We very much appreciate your supreme review, thank you very much. We are thrilled that our hotel was so suitable for your accommodation requirements, and we are pleased that you had such a great stay. Thank you very much for your generous recommendation, guests like you motivate us to do better. We were happy to host you on this occasion and we hope to do so again if you are in this neighborhood again. Best Regards, Post Hotel Customer Care Team

8/10 – Goed

Ekipa, Bologna

Reisde met partner
Positief: Netheid, personeel en service
Location centrale. Prenotazione last minute per cambio itinerario. Ero perplessa alla lettura delle recensioni ma il prezzo a notte circa 100 euro a San Francisco a pochi passi da union square e mezzi pubblici di trasporto. Stanza all’ultimo piano, recentemente rinnovata, sanitari nuovi , macchina per te’o caffè, parquet lucido, tutto pulito, letto confortevole. Staff professionale.
3 nachten verbleven in oktober 2019
Reactie van Customer Care Team op 17 nov 2019
Dear Ekipa, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2019
Reactie van Customer Care Team op 8 nov 2019
Hi Michael, Thank you for awarding us a perfect rating. We are so pleased that you enjoyed your stay, and we hope to have the pleasure of welcoming you back again very soon. Best Regards, Post Hotel Customer Care Team

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019
Reactie van Customer Care Team op 7 nov 2019
Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality.