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Beoordelingen van Washington Square Inn

2 out of 5
Washington Square Inn
1660 Stockton Street, San Francisco, CA

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 204 van 680 beoordelingen" "
Gastenscore: 8 - Goed. 239 van 680 beoordelingen" "
Gastenscore: 6 - Redelijk. 145 van 680 beoordelingen" "
Gastenscore: 4 - Matig. 63 van 680 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 29 van 680 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jenny

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
This hotel has no staff on site. But they answer texts quickly and you check in electronically. Rooms are dated but very cute. The bed and pillows were comfortable. And you in a safe area and close to tons of restaurants and sites. Also the park across the street is pretty and we could see Coit Tower from our room. Windows open for fresh air.
2 nachten verbleven in mei 2024
Reactie van Customer Service Team op 23 mei 2024
Hi Jenny, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you appreciated our efficient communication via text and the convenience of our electronic check-in process. It's wonderful to know that you found our rooms charming, despite any dated elements, and that you enjoyed a comfortable night's sleep on our cozy beds with plush pillows. We're thrilled that you also enjoyed our prime location, surrounded by a myriad of restaurants and attractions, as well as the picturesque park across the street with its stunning views of Coit Tower. We're glad you were able to take advantage of the fresh air with our windows that open. Your kind words mean the world to us, and we hope to have the pleasure of hosting you again soon for another memorable stay.

10/10 – Uitstekend

Paula

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love staying at the Washington Square Inn!
3 nachten verbleven in mei 2024
Reactie van Customer Service Team op 19 mei 2024
Hi Paula, thank you so much for your kind words and for choosing to stay with us at the Washington Square Inn! We're thrilled to hear that you love staying with us.Providing a welcoming and comfortable experience for our guests is always our top priority, and we're delighted to know that we've exceeded your expectations. It's wonderful to hear that you enjoy your time with us.

10/10 – Uitstekend

Paula

Reisde met partner
Positief: Netheid
Very clean and quaint.
1 nacht verbleven in mei 2024
Reactie van Customer Service Team op 12 mei 2024
Hi Paula, thank you for awarding us a perfect rating! We're thrilled to learn that you thoroughly enjoyed your stay with us. Delivering outstanding service and creating memorable experiences for our guests is our primary focus. Hoping on welcoming you again in the future.

8/10 – Goed

Rita

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Bonito hotel pero se siente raro no ver a nadie del personal
2 nachten verbleven in maart 2024
Reactie van Customer Service Team op 29 apr 2024
Hi Rita, thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found our hotel nice. Regarding your observation about not seeing staff around, we appreciate you bringing this to our attention. We understand that this may have felt unusual, but we're glad to hear that it didn't detract from your overall experience.

10/10 – Uitstekend

Rein

Reisde met partner
Positief: Voorzieningen
Location, quiet
2 nachten verbleven in maart 2024
Reactie van Customer Service Team op 29 apr 2024
Hi Rein, thank you for taking the time to share your 5/5 feedback with us. We're thrilled to hear that you appreciated the location and the tranquility of our hotel. We hope to have the pleasure of welcoming you back for another peaceful stay in the future.

2/10 – Ontzettend slecht

Sharon

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms way too small. Carpet stained. Mirror frame broken. Freezing with no heat or extra blankets. Nowhere to hang clothing etc etc etc
2 nachten verbleven in maart 2024
Reactie van Customer Service Team op 29 apr 2024
Hi Sharon, We appreciate you sharing your feedback with us. We're genuinely sorry to know that your stay did not meet your expectations.Your satisfaction means a great deal to us, and we sincerely apologize for any inconvenience or disappointment you may have experienced.

10/10 – Uitstekend

Eugene

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Kathleen

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice historic hotel right on Washington square!!
Nice historic hotel. Our room was a bit small but our friends was adorable. The Libby is great. Great location. The floors squeak and the walls are not sounds proof- what you expect in a historical hotel. It didn’t bother me but people should note it.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Rodger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
At the center of the places to see in SF.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

6/10 – Redelijk

Fred, Fairfax

1 nacht verbleven in januari 2024

10/10 – Uitstekend

German

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great little hotel
1 nacht verbleven in november 2023

10/10 – Uitstekend

Kenneth, San Diego

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is located in the heart of North Beach, one of the most historic and colorful sections of San Francisco. You would have to stay there weeks to take in all of the fine restaurants--especially Italian and seafood restaurants--that North Beach offers. The hotel is across from Washington Park, which nicely mitigates the chic urban vibe. There is excellent, frequent bus transportation to all parts of the city.
3 nachten verbleven in november 2023

10/10 – Uitstekend

Geri

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Closer to shops and restaurants! Great time.
1 nacht verbleven in november 2023

8/10 – Goed

Julie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Washington Square Inn is in a good location, overlooking the square. Room was clean and spacious, though noisy as we were at the front of the building looking on to the square. The windows didn't seem to keep any of the noise out.
4 nachten verbleven in november 2023

8/10 – Goed

William

North Beach, San Francisco
The Washington Inn is in a perfect location in North Beach, San Francisco! We loved the area and all it had to offer. No need for a car. The check-in was easy with the codes, however I missed a front desk person. The room itself was spacious but needed a deep clean…Turning on the fan the dust went everywhere. The pillows needed replacing as soon as possible. But overall, we had a wonderful couple of nights in a fantastic location!
2 nachten verbleven in november 2023

4/10 – Matig

Sophia

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rooms was tiny and had a huge bleach stain on the carpet. Pain in the ass to use the wireless codes and keys and no reception or anyone to help etc if needed. Zero hot water and lobby noise was SO loud. Location is amazing!
1 nacht verbleven in november 2023

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

8/10 – Goed

Emma

1 nacht verbleven in november 2023

10/10 – Uitstekend

Anne

3 nachten verbleven in oktober 2023

4/10 – Matig

Merrilee

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

John

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great ambiance
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Federico

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

8/10 – Goed

Sharon

Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Raleigh

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Ellen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Safe and easy access.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Leslie

Reisde met familie
Positief: Voorzieningen
Very nice hotel. We loved our stay there. It was a little warm at night so a fan would be nice.
4 nachten verbleven in juli 2023

8/10 – Goed

Kristina

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic! We will stay here again abs I highly recommend this hotel. Great location. Safe to walk around in the evening.

8/10 – Goed

Jade

Positief: Personeel en service
Self check-in worked as expected with no issues. You need a cell phone to check in though & a certain app. Also, the remote staff was quick to respond to my text message and able to accommodate a room change very quickly. Just know there’s no elevators so if you have lots of luggage you may want to consider staying elsewhere.
1 nacht verbleven in juli 2023

6/10 – Redelijk

Eric

1 nacht verbleven in juni 2023

8/10 – Goed

Julie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was clean and spacious, straight forward check in. Good location. Could do with fridge in room with drinks facilities and would be better if bathroom was in room instead of across corridor but good that it was private bathroom
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Patricia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
In the heart of North Beach
I took my autistic son for a visit to North Beach, one of my favorite places. We could not have picked a better location! Thank you!
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Wendy

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Fabulous location and cozy hotel
2 nachten verbleven in mei 2023

8/10 – Goed

Joseph

Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Meh
Just ok. Toilet wouldn’t flush properly. Location was great. Rate was reasonable.
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
10/10 excellent. I look forward to coming back. Only negative is low water pressure unfortunately.
2 nachten verbleven in april 2023

8/10 – Goed

Matt

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My room's bathroom was actually across the hall, so I had to go outside of my room to use it. This was not apparent during the booking process.
1 nacht verbleven in april 2023

10/10 – Uitstekend

Kerri

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the location of Washington Square Inn. It was right in the heart of North Beach, and perfect for me as I was visiting someone who lives there. The electronic key aspect was different, but it worked out fine. Housekeeping staff were really nice, and I spoke to the front desk on Thursday, and she was great too. Only issue I had was that the shower faucet handle needs maintenance -it was a bit difficult to operate, but worked- and I think they also should have an extra blanket in the room. The wall heater was not working and it was a bit chilly. However, I liked the room, its proximity to North Beach, and would return again next time in San Francisco.
4 nachten verbleven in maart 2023

8/10 – Goed

John

Zakenreiziger, Reisde met partner
Positief: Netheid
This is a great place to stay but it is not for everyone. No staff in sight, so you have to be okay with that. I loved our big room looking out on Washington Square. It seems like the hotel is slowly upgrading its furnishings, but the decor is still patchy. We had lovely new pillows for our window seat but the carpeting was stained and needs replacing. The tea and coffee station in the shared living room needs perking up and so does the shared fridge. Would I personally stay there again? Absolutely.
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Thomas

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Charming!!!
3 nachten verbleven in februari 2023
Reactie van Guest Relations Team op 23 feb 2023
Hi Thomas,Thank you for your positive review. We are glad to know that you enjoyed your stay with us. We are looking forward to host you again on your next visit.

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
In the Heart of North Beach
Awesome small SF apartment building renovated with small but well appointed rooms in the heart of North Beach. A great romantic couples hotel. I live in SF and stay here at least twice a year just to walk to all the bars and restaurants which are so close. Street parking is a challenge but I’ve always found one close.
1 nacht verbleven in februari 2023
Reactie van Customer service team op 23 feb 2023
Hi Jeffrey,Thank you for your positive review. We are glad to know that you enjoyed your stay with us. We are looking forward to host you again on your next visit.

10/10 – Uitstekend

Melissa J

1 nacht verbleven in januari 2023
Reactie van Guest Relations Team op 13 feb 2023
Hi Melissa,Thank you for your positive feedback. Providing the best stay experience to all our guests is our priority. We hope to host you again on your next visit. Cheers!

10/10 – Uitstekend

Theresa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
CHARMING OLD PLACE
1 nacht verbleven in januari 2023
Reactie van Guest Relations Team op 13 feb 2023
Hi Theresa,Thank you for your positive feedback. Providing the best stay experience to all our guests is our priority. We hope to host you again on your next visit. Cheers!

10/10 – Uitstekend

Lawrence

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023
Reactie van Guest Relations Team op 13 feb 2023
Hi Lawrence,Thank you for your positive feedback. Providing the best stay experience to all our guests is our priority. We hope to host you again on your next visit. Cheers!

10/10 – Uitstekend

Shelley

10/10 – Uitstekend

Josephine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van Guest Relations Team op 13 feb 2023
Hi Josephine,Thank you for your positive feedback. Providing the best stay experience to all our guests is our priority. We hope to host you again on your next visit. Cheers!

4/10 – Matig

Renee

Reisde met familie
Negatief: Personeel en service, voorzieningen
Customer service was kinda rude. Inconvenient that there's no actual person at the front desk and everything is done remotely. The mobile app key system worked fine, but also means that only one person has access to the key.
Reactie van Wes B op 1 jan 2023
Hello Renee,Sorry you felt that Customer Service was rude. We are very upfront about everything being sans front desk agent. As for the mobile key app.....at the left hand bottom there is a "share Key" section, letting you add another guest to your room digital key.Thank you for taking the time to leave a review and Happy New Years!Best Regards,Wesley BrittainWashington Square Inn

6/10 – Redelijk

Kimberly

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All was good ;quaint hotel, cozy room, would have had 5 stars except there was no heat in the room. Small wall heater was very weak and we had to sleep in multiple layered clothing. A painfully cold night
Reactie van Loui D. op 29 dec 2022
We value your feedback, and we make sure that concerns will be looked into. We are looking forward to having you on your next visit. Happy holidays!

10/10 – Uitstekend

Heather

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Clean, easy digital check in. Quiet and convenient.
1 nacht verbleven in december 2022
Reactie van Loui D. op 29 dec 2022
Thank you for the review. Your comfort, security and satisfaction are our priority. We hope to have you again very soon. Happy holidays!

8/10 – Goed

Paul

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Washington Square Inn is a self service facility with automated entry and no front desk services. The hotel is older but well maintained and we like the location
1 nacht verbleven in december 2022
Reactie van Loui D. op 29 dec 2022
Thank you for the review. Your comfort, security and satisfaction are our priority. We hope to have you again very soon. Happy holidays!