Paseo de Las Misiones, 927, Colonia Club de Golf Fonatur, San José del Cabo, BCS
Beoordelingen
9,0
Fantastisch
Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 67 van 102 beoordelingen" "
10 - Uitstekend
67
Gastenscore: 8 - Goed. 23 van 102 beoordelingen" "
8 - Goed
23
Gastenscore: 6 - Redelijk. 6 van 102 beoordelingen" "
6 - Redelijk
6
Gastenscore: 4 - Matig. 3 van 102 beoordelingen" "
4 - Matig
3
Gastenscore: 2 - Ontzettend slecht. 3 van 102 beoordelingen" "
2 - Ontzettend slecht
3
9,2/10
Netheid
9,0/10
Personeel en service
8,4/10
Voorzieningen
9,0/10
Staat van de accommodatie en faciliteiten
8,4/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Mark, Chicago
Reisde met partner
24 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property outside was well maintained. The unit we stayed in was very beautiful & it was obvious the staff does a great job keeping the kitchen well stocked with flatware, pots/pans, & several high-end appliances. Having a washer & dryer allowed us to bring carry-on bag for a few days of clothes. We just wash them our stuff using the laundry detergent that;s included. The balcony has a high-end BBQ grill that's east to us along with a large couch & a table to dine while watching the Golf of California waters. With three large pools, your choice is good you'll be able to just hang out. Love this place!!!
Mark
8 nachten verbleven in maart 2024
Reactie van Héctor op 25 mrt 2024
Dear Mr. Martinez! I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, specially in regards of of our ocean views and how well equipped our unit is are. Hope that you may noticed the closeness to other establisments hoping you have enjoyed visiting San José del Cabo downtown, art galleries and restaurants nearby as well. We make every effort to create outstanding experiences and feedback, such as yours, pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
10/10 – Uitstekend
Skye
Reisde met familie
15 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is best kept secret slightly off the hotel Zone. 20 min walk, 3 min drive to the hotel zone. The accommodations was awesome. The staff is fantastic. The views on the back side as long as you reserve the ocean view side.. OMG, couldn't as for much more than walk out directly to the beach. Very safe location. Didn't experience any problems.
Skye
3 nachten verbleven in maart 2024
Reactie van Alegranza Resort op 15 mrt 2024
We really appreciate taking the time to share your amazing experiece at Alegranza Skye! We are happy that you enjoy the accomodations, the views, walk to the beach, safe location and had great experience with the staff. Again thank you so much for this very nice comments that make us all work daily for every guest to have such a wonderful time at Alegranza, we are here for you, so you have great memories hoping to welcoming you in a near future.
8/10 – Goed
Jeffrey
27 feb 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
This is a great location. The views of the sea and whales jumping are fantastic. The condo is modern comfortable and well appointed. It's a simple short drive into the town center for many dining options.
Jeffrey
5 nachten verbleven in februari 2024
Reactie van Hector op 28 feb 2024
Dear Mr. Lasalle! I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback again, specially in regards of the view and the closeness to other establisments hoping you have enjoyed visiting San José del Cabo downtown, art galleries and restaurants nearby as well. We make every effort to create outstanding experiences and feedback, such as yours, pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
10/10 – Uitstekend
Mariselle Lorenzana
Reisde met familie en kleine kinderen
29 nov 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Love the view! The property is clean. It is close to the airport and to grocery stores
Mariselle Lorenzana
3 nachten verbleven in november 2023
Reactie van Héctor op 29 nov 2023
Dear Mrs. Paulino! I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, specially in regards of the view, the cleaness of the unit and the closeness to other establisments hoping you have enjoyed visiting San José del Cabo downtown, art galleries and restaurants nearby as well. We make every effort to create outstanding experiences and feedback, such as yours, pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
2/10 – Ontzettend slecht
DALJIT SINGH
Reisde met familie
10 aug 2023
Negatief: Netheid, staat van de accommodatie en faciliteiten
book for 5 days with Expedia package. Lot of hidden charges like $500.00usd $199.99usd upon check in. The rental unit dusty, bed sheets have blood stains. Ants all over. I wish I can post pic.
DALJIT SINGH
4 nachten verbleven in juli 2023
Reactie van Daljiy Singh Pawar op 10 aug 2023
Hello Daljit,First, I would like to thank your feedback.Alegranza is very sorry about all the inconveniences, please receive our deepest apologies.The 500 usd refers to a Hold to a credit card in case of damages and it is applied upon check in; and the 199.99 usd charge is the "Resort Fee" (the Resort fee is to enjoy of all our amenities); this charge is quoted through Expedia when a client is booking appearing at the breakdown. Expedia does not charge it, it means that event when it appears part of the payment, you will pay it directly at the Hotel upon check in; Expedia states this payment at the Reservation Confirmation sent to the client.The information about both charges is found at our Expedia listing information.We are very glad we fixed the inconveniences found at the unit, allowing you to stay the rest of your days comfortably, our commitment with our guests is to provide the best experience at our property. Hope to give us the opportunity to make it up to you next time.
10/10 – Uitstekend
Umer
Reisde met familie
31 jul 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was very clean and the rooms were nice. Pools were also very good.
Umer
4 nachten verbleven in juli 2023
Reactie van Héctor op 31 jul 2023
Dear Umer! I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback. We make every effort to create outstanding experiences and feedback, such as yours, pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
8/10 – Goed
Worokya
26 jul 2023
Positief: Netheid, staat van de accommodatie en faciliteiten
Worokya
5 nachten verbleven in juli 2023
Reactie van Héctor op 27 jul 2023
Dear Worokya, I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, We made every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion. I have shared your feedback to our staff who is attentively looking at all of your needs and if there is something else you want to add let us know. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
10/10 – Uitstekend
STACEY
Reisde met partner
19 jun 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Friendliness of staff. Transportation to/from airport. Grounds beautiful. The condo was amazing.
STACEY
3 nachten verbleven in juni 2023
Reactie van Alegranza Resort op 20 jun 2023
Hello Stacey,We are really glad that you enjoy your stay with us. We look forward to host you again in a near future!
10/10 – Uitstekend
li-ching
Reisde met familie
28 mei 2023
Positief: Netheid, comfort kamer
li-ching
4 nachten verbleven in mei 2023
Reactie van Héctor op 29 mei 2023
Dear guest!I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback. We make every effort to create outstanding experiences and feedback, such as yours, pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
10/10 – Uitstekend
Hilda
18 mei 2023
Hilda
3 nachten verbleven in mei 2023
Reactie van Héctor op 19 mei 2023
Estamos encantados de que haya disfrutando su estancia Sra. Hilda. Gracias por haberse hospedado con nosotros. ¡Esperamos que nos visite nuevamente! Hasta pronto.
10/10 – Uitstekend
vivian Marielle
Reisde met familie
9 mei 2023
Positief: Netheid, comfort kamer
Nos quedamos ahi mi familia y yo y fue una estancia muy placentera, Dani la chica de recepción gracias por tu ayuda para buscar mis cosas perdidas!
Gracias.
vivian Marielle
3 nachten verbleven in mei 2023
Reactie van Héctor op 10 mei 2023
Estimados Marielle, Estamos complacidos de saber que tuvo una estancia encantadora en Alegranza Luxury Resort. Muchas gracias por publicar sus comentarios. Hicimos todo lo posible para crear experiencias excepcionales y son los comentarios, como el suyo, los que impulsan su pasión. He compartido sus comentarios con nuestra Concierge sobre la asistencia de sus objetos. ¡Me gustaría agradecerle por pasar sus vacaciones con nosotros y esperamos verlo en su próxima visita a nuestro paraíso!
8/10 – Goed
Bruce
23 apr 2023
Bruce
5 nachten verbleven in april 2023
Reactie van Héctor op 28 apr 2023
Dear Bruce, I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, We made every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion. I have shared your feedback to our staff. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
10/10 – Uitstekend
Fatima
Reisde met partner
19 apr 2023
Positief: Netheid, staat van de accommodatie en faciliteiten
Todo! Increíble estadía
Fatima
1 nacht verbleven in april 2023
Reactie van . op 24 apr 2023
Estamos encantado de que haya disfrutando su estancia Fatima. Gracias por haberse hospedado con nosotros. ¡Esperamos que nos visite nuevamente!Hasta pronto.
10/10 – Uitstekend
Jack
28 mrt 2023
Positief: Netheid, staat van de accommodatie en faciliteiten
Property had a beautiful view of the ocean. It was close to downtown. Very safe neighborhood. Beautiful area. Much quieter than Cabo. San Lucas.
Jack
7 nachten verbleven in maart 2023
Reactie van Héctor op 28 mrt 2023
Dear Jack. I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, particularly regarding the comfortness, safety and quiteness of the place. We make every effort to create outstanding experiences and it is feedback, such as yours, that pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
8/10 – Goed
Charles Henry
26 mrt 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Charles Henry
5 nachten verbleven in maart 2023
Reactie van Héctor op 22 apr 2023
Dear Charles. I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback. We make every effort to create outstanding experiences and it is feedback, such as yours, that pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
10/10 – Uitstekend
Geverifieerde reiziger
16 mrt 2023
Positief: Netheid, comfort kamer
Alegranza Luxury Resort
Beautiful resort close to everything
Geverifieerde reiziger
5 nachten verbleven in maart 2023
Reactie van Héctor op 17 mrt 2023
Dear guest!I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback. We make every effort to create outstanding experiences and feedback, such as yours, pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
4/10 – Matig
John R
Reisde met familie
13 mrt 2023
Negatief: Voorzieningen
I have to be honest this property is a residence not a resort. No room service, no activities except a pool. No snack store or anything convenient on location. The people were nice but if you are looking to stay some place with lots of amenities, and don’t feel like you have to take a ride somewhere to find what you want this is not the place. If you are going to sit poolside and do nothing else, then go out to eat via transportation it works.
John R
3 nachten verbleven in maart 2023
Reactie van Héctor op 17 mrt 2023
Dear Mr. Delaney, I would like to thank you for the time you have dedicated to review our Alegranza Luxury Resort. We constantly strive to meet your needs and exceed your expectations, therefore your feedback is very important to us. Please let us express our deepest apologies for the inconveniences you experienced; your feedback is an important part of our daily work and it is through constructive comments that we are able to improve our services. However your comments will be shared with our Supervisors so corrective actions can be taken because if there is something that disturbs your vacation, we should be able to do something right away. We are looking forward to hosting you at Alegranza Luxury Resort again, in the meantime please accept our best regards.
10/10 – Uitstekend
Paul, Kansas City
Reisde met partner
6 mrt 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great beautiful property in an area close to restaurants and shops. The property is very clean with daily cleaning. The on site security with the guards at the entrance make the property feel safe. The concierge was very helpful and friendly.
Paul
3 nachten verbleven in maart 2023
Reactie van Héctor op 6 mrt 2023
Dear Paul! We are thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, particularly regarding the proffesionalism of the staff. They make every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
10/10 – Uitstekend
Sandi
Reisde met familie
13 nov 2022
Positief: Netheid, staat van de accommodatie en faciliteiten
Loves the 3 pools, the bar and restaurant on the property, staff was polite and efficient, walking distance to restaurants and downtown and room and patio were great!
Sandi
6 nachten verbleven in november 2022
Reactie van Myrna op 14 nov 2022
Dear Sandi!I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, particularly regarding the kindness of the staff. They make every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
10/10 – Uitstekend
Rosa
Reisde met familie
19 sep 2022
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything was amazing there is a good service
Rosa
2 nachten verbleven in september 2022
Reactie van Myrna op 19 sep 2022
HI Ms Molina!! I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, particularly regarding the service. They make every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
10/10 – Uitstekend
Taylor
Reisde met partner
21 jun 2022
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was very clean, beautiful, and quiet. The customer service was very kind too! We had a wonderful time staying here
Taylor
6 nachten verbleven in juni 2022
Reactie van Myrna op 21 jun 2022
Dear Taylor
I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, particularly regarding the kindness of the staff. They make every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion.
I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
10/10 – Uitstekend
Laura
13 jun 2022
Laura
1 nacht verbleven in juni 2022
Reactie van Héctor op 28 mrt 2023
Dear Laura I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback. We make every effort to create outstanding experiences and it is feedback, such as yours, that pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
10/10 – Uitstekend
Ron
Reisde met partner
4 jun 2022
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Staff is extremely friendly & courteous. The resort is very clean, The cleaning staff even washed our dishes & clothes. You may want to take a Uber to the many beaches on the coast, they are not in easy walking distance, Other than that the Alegranza is a great quiet getaway. Marai restaurant attached to the resort, is Exceptional in food & service.
Ron
7 nachten verbleven in mei 2022
Reactie van Myrna Espinoza op 4 jun 2022
Dear Ron
I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, particularly regarding the kindness of the staff. They make every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion.
I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
10/10 – Uitstekend
Gary
Reisde met familie
2 apr 2022
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Huge space with a great view of the Sea of Cortez.
Gary
7 nachten verbleven in maart 2022
Reactie van Myrna op 5 apr 2022
I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, particularly regarding the amazing views!
10/10 – Uitstekend
Lisa
Reisde met familie
31 dec 2021
Positief: Netheid, staat van de accommodatie en faciliteiten
The 2 bedroom, 2 bath suite was very spacious, with nice views of ocean and beautiful sunrises every morning. It was clean and had everything we needed. It was walking distance to restaurants, beach, historic downtown and grocery stores. Concierge service was great! Got us set up for several activites and transportation. We would go back there again for sure!
Lisa
5 nachten verbleven in december 2021
Reactie van Myrna op 4 jan 2022
Dear LisaJames S:
Thank you for your awesome review about Alegranza Luxury Resort!
I look forward to welcoming you back to ou resort in the near future.
Very best regards,
8/10 – Goed
Paul
Reisde met familie
29 dec 2021
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Huge bedrooms and baths and a large balcony with a beautiful view. Nice pools but one of the hot tubs wasn't very hot. The gym and tennis courts were pretty good too. And the sushi restaurant was good.
Paul
6 nachten verbleven in december 2021
Reactie van Myrna op 29 dec 2021
Dear Guests,
I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, We made every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion.
I have shared your feedback to our maintanance team who is attentively looking at all of our equipment to identify and fix the issue if it hasn’t already been taken care of.
I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
10/10 – Uitstekend
Flor
Reisde met familie
29 sep 2021
Positief: Netheid, comfort kamer
Amazing Views with all amenities
It was great staying here, it has amazing views and different activities to do at the hotel. I liked the fact that I had a reserved parking and it’s inside the property. I really look forward to coming back again!
Flor
3 nachten verbleven in september 2021
Reactie van Myrna op 5 okt 2021
Dear Guests,
Firstly, let me express my sincere thanks for the time you have dedicated to share with us such a detailed review of your experience among us. We appreciate our guest’s opinion in our continuous efforts to enhance our services. Thank you for your nice mention about the inside parking lot.
We really hope to see you again very soon!
BEST
10/10 – Uitstekend
Zvi
26 aug 2021
Zvi
7 nachten verbleven in augustus 2021
10/10 – Uitstekend
Fernando
24 aug 2021
Fernando
3 nachten verbleven in augustus 2021
10/10 – Uitstekend
Geverifieerde reiziger
Zakenreiziger
13 aug 2021
Positief: Netheid, comfort kamer
Enjoyed the stay and the walk ability to down town San Jose. Amazing views from the rooftop.
Sushi was good at the restaurant in the hotel
Geverifieerde reiziger
2 nachten verbleven in augustus 2021
Reactie van Myrna Espinoza op 24 sep 2021
I appreciate your positive comments about Alegranza Resort
I hope to see you returning in the near future
Very best regards
10/10 – Uitstekend
Geverifieerde reiziger
Zakenreiziger
12 aug 2021
Positief: Netheid, comfort kamer
Nice stay with shops and restaurants within walking distance
Geverifieerde reiziger
3 nachten verbleven in augustus 2021
Reactie van Myrna Espinoza op 24 sep 2021
I appreciate your positive comments about Alegranza Resort
I hope to see you returning in the near future
Very best regards
8/10 – Goed
Geverifieerde reiziger
Reisde met familie en kleine kinderen
5 aug 2021
Positief: Staat van de accommodatie en faciliteiten
Excelentes instalaciones, servicio deficiente de recepción y los desayunos muy malos
Geverifieerde reiziger
6 nachten verbleven in juli 2021
Reactie van Myrna Espinoza op 5 aug 2021
Estimado huésped:
Agradecemos su reseña en nuestro listado de Expedia. Por una parte, nos complace leer su comentario acerca de nuestras instalaciones; día con día nuestro staff se esmera para superar las expectativas de nuestros huéspedes.
Por otro lado, lamentamos su comentario referente a recepción y acerca de los desayunos. Derivado de su retroalimentación nos hemos dado a la tarea de encontrar mejoras en el servicio para evitar reincidencias.
Reiteramos nuestro agradecimiento y esperamos verle muy pronto para brindarle unas vacaciones memorables en Los Cabos.
Saludos cordiales,
10/10 – Uitstekend
LEONARDO A
4 aug 2021
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
LEONARDO A
1 nacht verbleven in augustus 2021
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met een groep
20 jul 2021
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I would like praise the excellent service we received from the service men specially the graveyard crew. They were attentive and very friendly! Overall, the views from our room, the cleanliness and outstanding service we received was exceptional! I will be coming back in the near future to stay at Alegranza.
Geverifieerde reiziger
3 nachten verbleven in juli 2021
Reactie van Alegranza Luxury Resort op 27 jul 2021
Dear Guest,
I am thrilled to hear that you had a lovely stay at our Alegranza Luxury Resort. Thank you very much for posting your feedback, particularly regarding the kindness of the staff. They make every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion.
I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
6 jul 2021
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property and wonderful southern Baja location. I loved having 2 bedrooms and 2 baths!
Geverifieerde reiziger
4 nachten verbleven in juni 2021
Reactie van Alegranza Luxury Resort op 7 jul 2021
Dear guest,
I would like to thank you for the time you have dedicated to review our Alegranza Luxury Resort. At our Resort we constantly strive to meet your needs and exceed your expectations, therefore your feedback is very important to us.
It pleased us to read that you enjoy the great location and amazing facilities of our property. Our guests can enjoy a total relaxing environment at our Alegranza Luxury Resort, the perfect getaway for your health and wellness.
We are looking forward to hosting you in our Alegranza Luxury Resort, in the meantime please accept our best regards.
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met partner
3 jul 2021
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfect vacation
Geverifieerde reiziger
7 nachten verbleven in juni 2021
Reactie van Alegranza Luxury Resort op 7 jul 2021
Dear Guests,
I am thrilled to hear that you had a lovely stay at our Alegranza Luxury Resort. Thank you very much for posting your feedback.
I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
8/10 – Goed
Geverifieerde reiziger
20 jun 2021
Negatief: Voorzieningen
Not enough restaurants or bars on the property. The is a tiny wine bar, but the owner is selfish/stingy with his wines.
Geverifieerde reiziger
7 nachten verbleven in juni 2021
Reactie van Alegranza Luxury Resort op 23 jun 2021
Dear Guest,
I would like to thank you for the time you have dedicated to review our Alegranza Luxury Resort. At our Resort we constantly strive to meet your needs and exceed your expectations, therefore your feedback is very important to us.
Please let us express our deepest apologies for the inconveniences you experienced inour wine bar; your feedback is an important part of our daily work and it is through constructive comments that we are able to improve our services. However your comments will be shared with our Chef so corrective actions can be taken because if there is something that disturbs your vacation, we should be able to do something right away.
We are looking forward to hosting you in our Alegranza Luxury Resort, in the meantime please accept our best regards.
6/10 – Redelijk
Geverifieerde reiziger
Zakenreiziger
3 mei 2021
Positief: Netheid
I have stayed here previously over the years and was disappointed this stay. Our reservation was for a two room villa with each having king beds. The master bedroom was two twin beds pushed together to make a king bed. The other room did not have king bed in it. Internet was painfully slow. Thermostats could not be adjusted below 72 degrees, Made for uncomfortable sleeping.
Geverifieerde reiziger
7 nachten verbleven in april 2021
Reactie van Alegranza Luxury Resort op 5 mei 2021
Dear Guest,
We regret to hear you didn’t enjoy your stay this time at our property. Please note that your feedback is very important to us.
In reference to your comment related to the beds, we have checked your reservation files, and we have no records of any specific bed request. Likewise, we always encourage our guests to inform us of any discomfort during their stay, as our staff is very accommodating and we could have moved you to another unit.
Regarding the internet, we will be sure to follow up internally on this isolated instance. Alegranza is on fiber optic and would have preferred if you had told us during your stay to check it out.
In our continuous energy-saving efforts, the thermostats in the units have been adjusted to a minimum temperature of 72 degrees, but we can always change this setting to a lower temperature as per guest’s request. We have checked with our staff, but unfortunately, we don’t show any reports. We regret we didn’t have the opportunity to change your experience during your stay.
Again, we appreciate our guest’s opinion in our continuous efforts to enhance our services as we constantly strive to meet your needs and exceed your expectations.
We invite you to visit us again soon, so we can change this experience for an unforgettable holiday with the utmost values in service and attentions which we are recognized for.
8/10 – Goed
christina
Reisde met familie
29 mrt 2021
Positief: Netheid, comfort kamer
Read this review if you book a room with a jacuzzi
We really liked the Alegranza for several reasons: 1. It’s off the beaten path. Rather than being located in the hotel zone, the Alegranza is in a neighborhood. There’s an awesome park across the street for the kiddos, the Walmart is an easy walk or drive, and the hotels are an easy walk (in the opposite direction). We reserved two units. Each was appointed differently, yet both were very nice and comfortable. Oh! And there are PLENTY of towels. We missed the reviews about the cold jacuzzi’s and when we arrived we were told that the jacuzzi only got “warm.” Hot tip: to get the jacuzzi hot make sure the back dial in the access panel is turned to “hot” and then turn the jets on about 2 hours before you plan to use it. It got hot. We discovered this on day 3 of 5. Wish we had been told sooner. Oh! And it’s super easy to accidentally drain your jacuzzi. Overall we loved staying at Alegranza. Shoutout to Lucia and Samantha in the Concierge office and Oscar at the Mirai makes life changing passion fruit margaritas!
christina
5 nachten verbleven in maart 2021
Reactie van Alegranza Luxury Resort op 29 mrt 2021
Dear Christina,
I would like to thank you for the time you have dedicated to review our Alegranza Lucury Resort. At our Resort we constantly strive to meet your needs and exceed your expectations, therefore your feedback is very important to us.
It pleased us to learn that you appreciated our facilities and the great location we have. Our guests can enjoy a total relaxing environment at our Alegranza Luxury Resort, the perfect getaway for your visit to this paradise.
On the other hand, please let us express our deepest apologies for the inconveniences you experienced with the jacuzzi; your feedback is an important part of our daily work and it is through constructive comments that we are able to improve our services.
We are looking forward to hosting you in our beautiful Alegranza Luxury Resort, in the meantime please accept our best regards.
10/10 – Uitstekend
Geverifieerde reiziger
1 dec 2020
Geverifieerde reiziger
4 nachten verbleven in november 2020
8/10 – Goed
Geverifieerde reiziger
30 nov 2020
Positief: Netheid
Two bedroom suite was very spacious and had every accessory needed, including washer/dryer. WiFi worked well. However, TV and elevators were in poor service and repair. Complimentary breakfast was very disappointing. Employees were friendly and helpful.
Geverifieerde reiziger
4 nachten verbleven in november 2020
Reactie van Alegranza Luxury Resort op 2 dec 2020
Dear guest,
I would like to thank you for the time you have dedicated to review our property. At Alegranza Luxury Resort we constantly strive to meet your needs and exceed your expectations, therefore your feedback is very important to us.
It pleased us to learn that you appreciated our suite and the friendlyness of our staff whom are constantly working to satisfy all of our valuabe guests needs. Great to hear that you enjoyed our WiFi which is a free ammenity available in all of our areas.
On the other hand, please let us express our deepest apologies for the inconveniences you experienced with the elevators, our Maintenance Dept is constantly giving proper maintenance to avoid this type of situations; we also appreciate your breakfast opinion, our Chef is a really flexible person that in case of any special request, he´ll be happy to adapt our guests needs into our possibilities; your feedback is an important part of our daily work and it is through constructive comments that we are able to improve our services.
We are looking forward to hosting you agan in Alegranza Luxury Resort, in the meantime please accept our best regards.
8/10 – Goed
ILICIA
18 nov 2020
Positief: Netheid
ILICIA
16 nachten verbleven in oktober 2020
Reactie van Alegranza Luxury Resort op 26 nov 2020
Dear Ilicia,
First of all, I would like to thank you for taking the time to rank our property.
Your grade is very much appreciated and is useful as we persistently do our utmost to improve our services.
I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!
10/10 – Uitstekend
Brianne
Reisde met een groep
29 okt 2020
Positief: Netheid, comfort kamer
A quiet retreat in Cabo
A lovely property and STELLAR rooms. The resort is actually a condo complex, so most hotel amenities do not apply. But overall, great rooms and great views of the ocean.
Brianne
3 nachten verbleven in oktober 2020
Reactie van Alegranza Luxury Resort op 30 okt 2020
Dear Brianne,
First of you all, we would like to say Thank you for your amazing review and for your preference for Alegranza Luxury Resort!
We are thrilled to hear that you had a lovely stay with us. Thank you very much for posting your feedback, particularly regarding our rooms and great ocean views.
Again, we would like to thank you for spending your vacation with us. It was our pleasure to host you.
All of us look forward to welcoming you again soon!
Sunny Regards from Cabo!
10/10 – Uitstekend
Douglas, Augusta Georgia USA
Reisde met familie
8 sep 2020
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Security 24/7 in a beautiful location with a wonderful room with all the amenities.
Douglas
3 nachten verbleven in september 2020
Reactie van Alegranza Management op 9 sep 2020
Dear Douglas,
We would like to thank you for your wonderful review following your stay at Alegranza Los Cabos, where our gorgeous premises and excellent amenities make us a top choice for enjoying a fantastic getaway in San Jose del Cabo.
We look forward to hosting you again for a memorable stay at our resort.
Kind Regards,
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
18 feb 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s really luxury and relaxing place. More the anything the Service from everyone at the property was excellent. The view was amazing. I enjoyed every minute spent at this place, I wish I had planned more then a long weekend. Definitely will consider this place on my next trip to Cabo.
Geverifieerde reiziger
4 nachten verbleven in februari 2020
Reactie van Alegranza Management op 18 feb 2020
Dear guest,
Thank you very much for sharing your experience at Alegranza Luxury Resort.
It is a pleasure to read that you had a relaxing stay with us, especially the quality of service from our team, which is one of our main priorities.
We will always be happy to welcome you again on your next trip to Cabo.
Thank you again for your amazing review.
Warm regards,
10/10 – Uitstekend
Geverifieerde reiziger
20 nov 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
2 nachten verbleven in november 2019
Reactie van Alegranza Management op 30 nov 2019
Dear guest, Thank you very much for your excellent rating on our Expedia profile. We are very pleased to learn that your stay was very pleasant and particularly enjoyed our amenities, property conditions & facilities. We hope to see you again very soon.
Warm Regards,
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met een groep
16 nov 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was absolutely amazing and the staff were very accommodating. The view was spectacular.Throughly enjoy the food at the restaurant.
Geverifieerde reiziger
4 nachten verbleven in november 2019
Reactie van Alegranza Management op 30 nov 2019
Dear guest,
We truly appreciate your comments following you recent stay at Alegranza Resort. Our staff is dedicated to offering a superb service to our guests. Likewise, we are very happy to learn that you enjoyed the food at our restaurant. We will be sure to share your kind words with our staff. Thank you again for your excellent review.
Kind Regards
10/10 – Uitstekend
Geverifieerde reiziger
5 aug 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
7 nachten verbleven in juli 2019
Reactie van Alegranza Management op 5 aug 2019
We are delighted to know that your stay at Alegranza was pleasurable. We hope to host you again in the near future.
10/10 – Uitstekend
Geverifieerde reiziger
16 jun 2019
Geverifieerde reiziger
5 nachten verbleven in juni 2019
Reactie van Alegranza Hotel Management. op 18 jun 2019
Thank you for stay with us!
Hope in future we can have you as a guest again.
10/10 – Uitstekend
thatcher
24 mei 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place, amazing porch
Great one night stay. Wish had stayed 2 nights. While not on the beach, views from MASSIVE porch are great. Kitchen had EVERYTHING you need.
thatcher
1 nacht verbleven in mei 2019
Reactie van Alegranza hotel managment op 25 mei 2019
Dear Thatcher.
Thank you for your lovely comment, we are delighted to hear that your stay at Alegranza was pleasurable.
We hope to host you again in the near future.