'Welcome family!' were the first words I heard when we left the taxi. It was warm, we were immediately served with drinks and the check-in was smooth. We had troubles with the transfer and told about it, when asked. 'We can make a call', was a nice offer, but not followed up.
The room was clean and pleasant. Stayed with 3 in a Aura room. Not much room left, then, the 3rd bed is a sleeping couch, less comfortable than the beds. The shower is mostly glass, so not so much privacy under the shower. Toilet is separate. Nice decoration, not so much closet room. Our suitcases took much space in the room. Room was taken care of in the morning and the evening. Very pleasant.
The swimming pool is nice and clean. Enough space to swim or sit. Lots of towels. There is a constant DJ-beat, like on many places on the island. Live music: have not experienced it.
Staff introduces themselves with their names, which is pleasant. Everybody is nice and friendly and not making differences between rich/less rich, which is a good thing.
Renting a car was fixed in no time: from asking till getting a car delivered in front of the hotel took less than an hour.
Breakfast and food are good quality, very tasteful.
It is expensive, but when you only have a few days to spend, you might as wel treat yourself.
