The hotel is near & walkable to sights like Odori park, clock & tv tower, etc.. & to subway stations, shopping malls,restaurants , really convenient. It’s clean, no bad smell, though it have a smoking floors, well maintained, looks new, I booked a semi double room for 2 person,( though i am the only 1 ) i did like the layout as 1 side is free fr furniture, or at the end so easier to move ,tv channels are mostly in local language, no international channel. Only thing is the pillows, there’s 2 that’s really small & flat, i read their rules & regulations that 1 pillow per person, no extra pillow are available, also not provided for children😬🙁 even though there’s 2 pillows ( as i booked for 2 person) its not enough as its really flat , not the standard pillow u get , i read the review about this & now i understand the feelings of those persons. I think the management should do something about this, its a hospitality industry , its a basic need or comfort when you’re traveling far from your home unlike amenities ( they have it in the lobby like teas ,shower caps etc..) Need to change to a better pillow. But otherwise its a good hotel, should be 3 stars on Expedia, i recommend it & would book again. Thanks to the staff for accommodating my request on my booking ( high floor/ non smoking)🙏
