Exterieur

Beoordelingen van Quality Inn Sarnia

2.5 out of 5
Quality Inn Sarnia
751 Christina St N, Sarnia, ON

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 275 van 824 beoordelingen" "
Gastenscore: 8 - Goed. 347 van 824 beoordelingen" "
Gastenscore: 6 - Redelijk. 122 van 824 beoordelingen" "
Gastenscore: 4 - Matig. 49 van 824 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 31 van 824 beoordelingen" "

8,2/10

Netheid

8,8/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ronald

1 nacht verbleven in augustus 2022
Reactie van patti op 5 aug 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, patti Guest Services

8/10 – Goed

Chris

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room had a stale smell masked by too much febreze, it spoiled the experience. Glad I only needed to stay one night. The room was clean but the walls were in disrepair, wallpaper peeling etc. it was certainly not worth the price. Restaurant/bar only open for breakfast, couldn’t even get a drink in the evening. Disappointing. Not much else in the area to get lunch or dinner.
1 nacht verbleven in april 2024
Reactie van Raghav op 29 apr 2024
Dear Chris,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with dedicated departments to better handle these types of situations differently in the future.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

8/10 – Goed

Kimberly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff
1 nacht verbleven in april 2024
Reactie van Raghav op 28 apr 2024
Thank you for your recent stay with us at Quality Inn and thank you again for recognizing our phenomenal staff, we are extremely proud of our talented staff. We are looking forward to seeing you again on your next visit.

10/10 – Uitstekend

kelly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really great place great staff great breakfast as well
2 nachten verbleven in april 2024
Reactie van Raghav op 22 apr 2024
Thank you for your recent stay with us at Quality Inn and thank you again for recognizing our phenomenal staff, we are extremely proud of our talented staff. We are looking forward to seeing you again on your next visit.

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good place for a night’s rest.
1 nacht verbleven in april 2024
Reactie van Raghav op 22 apr 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

8/10 – Goed

wanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff
3 nachten verbleven in april 2024
Reactie van Raghav op 18 apr 2024
Thank you for your recent stay with us at Quality Inn and thank you again for recognizing our phenomenal staff, we are extremely proud of our talented staff. We are looking forward to seeing you again on your next visit.

10/10 – Uitstekend

Ann Marie, Oakville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was very comfortable and extremely clean.
2 nachten verbleven in april 2024
Reactie van Raghav op 15 apr 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

10/10 – Uitstekend

Ann Marie, Oakville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Raghav op 28 apr 2024
Thank you for your feedback. We are looking forward to seeing you again on your next visit.

10/10 – Uitstekend

Wendy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super friendly very clean - very accommodating
1 nacht verbleven in april 2024
Reactie van Raghav op 7 apr 2024
Thank you for your recent stay with us at Quality Inn. We are pleased you enjoyed your recent visit and thank you again for recognizing our phenomenal staff, we are extremely proud of our talented staff. We are looking forward to seeing you again on your next visit.

10/10 – Uitstekend

Michelle

2 nachten verbleven in maart 2024
Reactie van Raghav op 21 apr 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

8/10 – Goed

vinh

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Quiet
2 nachten verbleven in maart 2024
Reactie van Raghav op 25 mrt 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

10/10 – Uitstekend

Annette

Reisde met partner
Positief: Netheid, personeel en service
Older building. Room was clean. Staff was great and very friendly. The front desk clerk called to see how our room was a few minutes after we settled in. When I told her the heater was really noisy, she quickly found us another room. Second room was much better.
1 nacht verbleven in maart 2024
Reactie van Raghav op 25 mrt 2024
Thank you for your recent stay with Quality Inn. We are happy that our staff were able to provide you another rooms. I have shared your feedback to the concerned department to fix the issue at the earliest. Thank you again for your visit!

6/10 – Redelijk

Cindy

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The staff was lovely. The housekeeping was average
3 nachten verbleven in februari 2024
Reactie van Raghav op 4 mrt 2024
Thank you for your recent stay with us at Quality Inn. We are pleased you enjoyed your recent visit and thank you again for recognizing our phenomenal staff, we are extremely proud of our talented staff. On the other hand, I have shared your feedback with the housekeeping department to avoid any future complaints.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Raghav op 5 mrt 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

10/10 – Uitstekend

Ann Marie, Oakville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Raghav op 29 feb 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

10/10 – Uitstekend

Michelle

2 nachten verbleven in februari 2024
Reactie van Raghav op 21 mrt 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

8/10 – Goed

Susan

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The entire staff was excellent. We needed a ground floor room because of mobility…they did it! We asked to have glass 22nd glasses…they did it! Breakfast ok….not much variety….maybe add yoghurt? Key had to be re activated every time!
2 nachten verbleven in februari 2024
Reactie van Raghav op 18 feb 2024
Thank you for your recent stay with us at Quality Inn. We are pleased you enjoyed your recent visit and thank you again for recognizing our phenomenal staff, we are extremely proud of our talented staff. On the other hand, I have shared your feedback with the restaurant attendant to ensure that the yogurt section is always filled. We are in process of upgrading all our door locks for smooth experience to our guests.

8/10 – Goed

Andrea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in februari 2024
Reactie van Raghav op 5 feb 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

10/10 – Uitstekend

James

1 nacht verbleven in januari 2024
Reactie van Raghav op 21 mrt 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

8/10 – Goed

Tibor Ted

1 nacht verbleven in januari 2024
Reactie van Raghav op 21 mrt 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

10/10 – Uitstekend

Werter

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Definitely stay again, Staff was wxcellent
2 nachten verbleven in januari 2024
Reactie van Raghav op 15 jan 2024
Thank you for your recent stay with us at Quality Inn. We are pleased you enjoyed your recent visit and thank you again for recognizing our phenomenal staff, we are extremely proud of our talented staff. We are looking forward to seeing you again on your next visit.

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Raghav op 14 jan 2024
Thank you for your response.

8/10 – Goed

Ronald, Kincardine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easily accessible and reasonably priced. Place was tidy, but the heating system was pretty noisy. Woke me up several times when it started.
1 nacht verbleven in januari 2024
Reactie van Raghav op 14 jan 2024
Thank you for your recent stay with Quality Inn. We are currently working on some renovations and we hope you enjoy the upgrades on your next visit.

10/10 – Uitstekend

Adam

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great value for the stay, bad breakfast.
1 nacht verbleven in januari 2024
Reactie van Raghav op 12 jan 2024
Thank you for your response, I will certainly forward your feedback to the dedicated department.

6/10 – Redelijk

Qaisar, Milton

1 nacht verbleven in januari 2024
Reactie van Raghav op 12 jan 2024
Thank you for your response..

10/10 – Uitstekend

Steve

3 nachten verbleven in januari 2024
Reactie van Raghav op 12 jan 2024
Thank you for your feedback.

6/10 – Redelijk

Lisa

Reisde met familie en kleine kinderen
Positief: Voorzieningen
The staff were friendly, and the room was decent and affordable. Could improve on having some lids available for coffee to go, as the breakfast wasn’t available yet.
1 nacht verbleven in januari 2024
Reactie van Raghav op 8 jan 2024
Thank you for your response. We have already ordered lids for the convenience of our guests and our breakfast timings are 6am-9am on the weekdays and 7am-10am on the weekends, apologies as it was not available before 7am.

6/10 – Redelijk

Rhonda

1 nacht verbleven in januari 2024
Reactie van Raghav op 9 jan 2024
Thank you for your feedback.

6/10 – Redelijk

aman

1 nacht verbleven in december 2023
Reactie van Raghav op 8 jan 2024
Thank you for your feedback.

10/10 – Uitstekend

Anna

1 nacht verbleven in december 2023
Reactie van Raghav op 8 jan 2024
Thank you for your recent stay with us. We are happy that you enjoyed your visit. We are looking forward to your next visit.

6/10 – Redelijk

Brooke

Negatief: Personeel en service
1 nacht verbleven in december 2023
Reactie van Management op 9 jan 2024
Thank you for your recent Stay with us. We appreciate your business

10/10 – Uitstekend

Johna Lee

1 nacht verbleven in december 2023
Reactie van Raghav op 29 dec 2023
Thank you for your recent stay with us. We are happy that you enjoyed your visit. We are looking forward to your next visit.

6/10 – Redelijk

Anne

1 nacht verbleven in december 2023
Reactie van Raghav op 29 dec 2023
Thank you for your feedback.

6/10 – Redelijk

Brooke

1 nacht verbleven in december 2023
Reactie van Raghav op 19 dec 2023
Thank you for your feedback.

6/10 – Redelijk

Michelle

1 nacht verbleven in december 2023
Reactie van Raghav op 19 dec 2023
Thank you for your feedback.

10/10 – Uitstekend

Kevin

1 nacht verbleven in december 2023
Reactie van Management op 12 dec 2023
Thank you for your recent stay with us. We are happy that you enjoyed your visit. We are looking forward to your next visit.

8/10 – Goed

Brooke

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast & really good staff
1 nacht verbleven in december 2023
Reactie van Management op 12 dec 2023
Thank you for your recent stay with us at Quality InnWe are pleased you enjoyed your breakfast. thank you for recognizing our phenomenal staff, we are extremely proud of our talented staff.We are looking forward to seeing you again on your next visit.

10/10 – Uitstekend

Ann Marie, Oakville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and safe for a single female traveller.
1 nacht verbleven in december 2023
Reactie van Management op 12 dec 2023
Thank you for your recent stay with us. We are very pleased you felt safe and secure as a female traveller. We look forward to seeing you again on your next visit

10/10 – Uitstekend

Cory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in november 2023
Reactie van Management op 12 dec 2023
Thank you for staying with us at Quality Inn.We are very happy you enjoyed your visit. We are looking forward to seeing you again

10/10 – Uitstekend

Pavel

1 nacht verbleven in december 2023
Reactie van Management op 5 dec 2023
Thank you for your recent stay with us at Quality Inn. We are very happy you enjoyed your recent visit. We look forward to seeing you again on your next trip.

8/10 – Goed

Paul

1 nacht verbleven in december 2023
Reactie van Management op 5 dec 2023
Thank you for your recent stay with us. We are happy you enjoyed your recent visit. We look forward to seeing you again on your next trip

6/10 – Redelijk

JEAN

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Room heat didnt workhad to be moved but staff .jved us
1 nacht verbleven in november 2023
Reactie van Management op 5 dec 2023
Thank you for your recent stay at Quality Inn. We apologize for the heating issues. We are happy the staff were able to accommodate you in another room. Thank you for bringing that issue to our attention, we have had the problem corrected.We look forward to seeing you again on your next visit.

10/10 – Uitstekend

Arun

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was very good, very close to the highway. There was a good choice for food and shopping near to the hotel.
1 nacht verbleven in november 2023
Reactie van Management op 30 nov 2023
Thank you for your recent stay with us. We are very happy that you enjoyed you recent visit. Thank you for the wonderful comments.We look forward to seeing you again on your next visit.

8/10 – Goed

Michelle

Reisde met partner
Positief: Netheid, personeel en service
Overall was a good stay, there was a weird stain on the couch but aside from that, it's your average hotel room and free breakfast is nice.
1 nacht verbleven in november 2023
Reactie van Management op 30 nov 2023
Thank you for your recent stay with us at Quality Inn. We apologize for the stain on the sofa, rest assured we have relayed this information to our housekeeping supervisor and they have addressed the issue. Thank you for your feedback. We look forward to seeing you again on your next visit.

8/10 – Goed

COLIN

1 nacht verbleven in november 2023
Reactie van Raghav op 14 dec 2023
Thank you for your recent stay with us. We are happy that you enjoyed your visit. We are looking forward to your next visit.

10/10 – Uitstekend

Ann Marie, Oakville

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The breakfast was good and the staff were exceptional.
1 nacht verbleven in november 2023
Reactie van Management op 23 nov 2023
Thank you for your recent stay with us. We are very pleased you had a memorable experience. We look forward to seeing you again on your next visit.

10/10 – Uitstekend

Rose

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In All our stays I will have to say the Front Desk Reception Staff was exceptional at this Hotel, we got our very first call from the Front Desk checking in on us when we arrived in our room , we were extremely pleased with that Thank You very much
1 nacht verbleven in november 2023
Reactie van Management op 22 nov 2023
Thank you for your recent stay with us at Quality Inn. We are very happy you enjoyed and appreciated our unique added touch. Our staff is outstanding when it comes to our guests, We are very pleased you had a great experience. We look forward to seeing you again on your next visit.

10/10 – Uitstekend

Kelly

2 nachten verbleven in november 2023
Reactie van Management op 22 nov 2023
Thank you for choosing Quality Inn on your recent visit. We are very please you enjoyed your stay and we are looking forward to seeing you again on your next visit.

10/10 – Uitstekend

Liz

1 nacht verbleven in november 2023
Reactie van Management op 30 nov 2023
Thank you for your recent stay with us at Quality Inn. We are very pleased you enjoyed your visit. We look forward to seeing you again on your next visit.

8/10 – Goed

Josh

1 nacht verbleven in november 2023
Reactie van Management op 6 nov 2023
Thank you for your recent stay at Quality Inn. We look forward to seeing you again on your next visit