10/10 – Uitstekend
Jessica
Reisde met familie
18 aug 2025
Positief: Netheid, personeel en service
In a month we had 6 stays here. We were moving and husband’s job started early so he stayed M-F a few weeks then we joined him as new home wasn’t ready yet and then had a 13 night stay as a family.
Pros: Husband ate breakfast daily and said it was good. Enjoyed the 24 hr free espresso machine as it has hot cocoa. Hotel itself, grounds, & room were clean. Comfortable beds and no noise issues.
Extremely excellent and delightful service with 1 notable exception. Jasmine, Barry, & the night associate whose name begins with O all had consistently fantastic client relations and were clearly focused on ensuring we were satisfied and had a good stay. The daytime associate Diana was an entirely different story and all interactions with her caused the overall positive feeling to evaporate and now sadly we cannot recommend this hotel unless she were no longer employed. She has absolutely 0 business being in a position that deals with the public, particularly without direct oversight and supervision. Her service and attitude were patently horrifying, and she wasted our time and cost us money and great inconvenience.
Cons: Diana the nightmare, being approached in the dark uncomfortably closely by homeless people in the lot, King beds all have a metal piece that sticks a few inches out the side of frame causing repeat daily leg bruising, & ridiculous rule about exchanging dirty towels at the desk to get clean ones instead of just giving extras was punitive and inconsiderate.
Jessica
9 nachten verbleven in augustus 2025