2/10 – Ontzettend slecht
Loi
4 aug 2025
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We were affected by the tsunami notice on Tuesday, July 29th, which disrupted our flight to Hawaii. Our layover flight ended up de-boarding around 8 p.m., leaving us to find a hotel for the night. Comfort Inn by the airport seemed like a convenient choice, so I booked a room for one night to see if our flight would be rebooked for the next day (Wednesday).
The next update came later, and our flight was eventually rebooked for Friday, so I extended our stay by two more nights (Tuesday, Wednesday, and Thursday nights).
However, later on Wednesday, we were notified of an earlier flight option that would allow us to leave that on Thursday. As soon as I received that update on July 30th, I went to the front desk to let them know I would no longer need the night of Thursday, July 31st.
Unfortunately, I was told I couldn’t cancel due to the hotel’s 24-hour cancellation policy. While I understand policies are in place, it was disappointing given the unusual circumstances. For me, it’s less about the money and more about the principle of flexibility in a situation like this.
I’ve never given a 1 star review before but I think this warrants one. Wouldn’t ever come back.
Loi
1 nacht verbleven in juli 2025