Suite (Urban) | Luxe beddengoed, donzen dekbedden, pillowtop-bedden

Beoordelingen van Staypineapple, Hotel FIVE, Downtown Seattle

3.5 out of 5
Staypineapple, Hotel FIVE, Downtown Seattle
2200 Fifth Avenue, Seattle, WA

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 686 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 197 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 76 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 30 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 1002 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Dinesh

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Modern milieuvriendelijk hotel in het hart van Seattle downtown met veel restaurants en bezienswaardigheden op loopafstand. Kamers zijn wel gehorig en dicht bij de brandweerdienst waardoor er in de nacht vaker sirenes te horen zijn.
4 nachten verbleven in november 2022
Reactie van Maria T. (Front Desk supervisor) op 30 nov 2022
Hi Dinesh,I apologize for the noise at night. We are in the middle of downtown and like any city, you will hear sirens over the night. We hope you come to visit us again.

10/10 – Uitstekend

Marcela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Samantha Rice - Operations Manager op 28 apr 2024
Hello Marcela,Thank you for your 5-star rating! We're delighted to hear that you enjoyed your stay. If you have any feedback or if there's anything we can do to make your next stay even better, please let us know. We look forward to hosting you again!Kindly,

10/10 – Uitstekend

Shmuel

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Samantha Rice - Operations Manager op 28 apr 2024
Hello Shmuel,Thank you for choosing Hotel Five! We appreciate your positive rating and hope to welcome you back again soon.

6/10 – Redelijk

Fanling

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Good location, friendly staffs, got a free drink, my dog got a bed, water bowl and treats. HOWEVER!!!! They signed me the room right next to the elevator. The room was soooooooo f—ing noisy even after midnight from both entrance and window side. And the AC ran a terrible noise too. Plus my dog got alerted every time when she heard somebody walking talking and cars driving across with super loud music. At the end I had to lock her into the washroom and we finally got some sleep around 4am. So suggestions for visitors: if you have sleeping issue or you have a dang dog, ask for a room facing parking lot.( my parents said they had a very good sleep, barely any sound). And to hotel staffs, the entrance light was not working and the speaker(or something like that) fail out from the wall dangling and left a hole there. Maybe you want to fix it before a guest check in next time.
1 nacht verbleven in april 2024
Reactie van Samantha Rice - Operations Manager op 24 apr 2024
Hello Fanling,Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our convenient location, friendly staff, and the amenities provided for your dog. However, we apologize for the inconvenience caused by the noise and the maintenance issues in your room. We understand how disruptive this can be, especially for a good night's sleep. Your suggestions are valuable, and we will certainly take them into consideration to improve our guests' experiences. Please know that your concerns have been addressed with our team, and we'll work to ensure that these issues are resolved promptly. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay. If there's anything else we can do to assist you, please feel free to reach out to us.Kindly,

6/10 – Redelijk

John

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Beware: the hotel springs a surprise $30/night extra charge for "amenities." These include all the water you can drink and a coffee-maker. At most hotels these are included in the room price.
3 nachten verbleven in april 2024
Reactie van Samantha Rice - Operations Manager op 20 apr 2024
Hello John,Thank you for sharing your feedback with us. We apologize for any confusion regarding the amenities fee. While we aim to provide transparency about our pricing, we understand your concerns. Your feedback will be taken into consideration as we review our pricing structure. We hope to have the opportunity to welcome you back and provide a more positive experience in the future.

10/10 – Uitstekend

Andrew

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The lady that checked us in was awesome. Very friendly, and helpful.
1 nacht verbleven in april 2024
Reactie van Samantha Rice - Operations Manager op 18 apr 2024
Hello Andrew,Thank you for your glowing review! We're thrilled to hear that our team member made such a positive impression on you during check-in. We pride ourselves on providing friendly and helpful service to all our guests. We hope to have the pleasure of welcoming you back to our hotel in the future!

10/10 – Uitstekend

Gladys, Sunnyvale

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It has just enough of what I need and value. Like the comfy bathrob, comfy cushions, reusable aluminum water bottle, Keurig coffee.
2 nachten verbleven in maart 2024
Reactie van Samantha Rice - Operations Manager op 12 apr 2024
Hello Gladys,We're thrilled to hear that you enjoyed your stay and found everything you needed and valued at our hotel! From the comfy bathrobe to the Keurig coffee, it's our pleasure to provide amenities that enhance your experience. We hope to have the pleasure of welcoming you back soon!

10/10 – Uitstekend

Alizah

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly. Room was clean and cozy. Perfect place to stay.
1 nacht verbleven in april 2024
Reactie van Samantha Rice - Operations Manager op 12 apr 2024
Hello Alizah,We're thrilled to hear you had a perfect stay with us! Thank you for your kind words about our friendly staff, clean rooms, and cozy atmosphere. It was a pleasure hosting you, and we look forward to welcoming you back for another fantastic experience in the future!

10/10 – Uitstekend

Leroy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great price and convenient location!
1 nacht verbleven in april 2024
Reactie van Samantha Rice - Operations Manager op 12 apr 2024
Hello Leroy,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our convenient location and found our pricing to your satisfaction. We appreciate your support and hope to welcome you back again soon for another great stay!

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles sauber! Zimmer und Badezimmer waren groß und sehr süß gestaltet. Der Service war auch einwandfrei.
1 nacht verbleven in april 2024
Reactie van Amara. General Manager op 10 apr 2024
Hello Lisa, Thank you for sharing your feedback. We're thrilled to hear you enjoyed our clean and spacious rooms and our service. We can't wait to welcome you back to Staypineapple soon! Regards,

10/10 – Uitstekend

Bonnie, San Jose

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is centrally located and the amenities are great! We are in awe with the pineapple decor and art work. The staff is awesome and we are intrigued with the room, bedding and robe. Their creativity and thoughtfulness was apparent. We enjoyed the games they set up and decided to stay another night.
1 nacht verbleven in april 2024
Reactie van Amara. General Manager op 10 apr 2024
Hello Bonnie,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our central location, amenities, and unique pineapple decor. Our team works hard to ensure each guest has a memorable experience. We're delighted you decided to extend your stay.We look forward to welcoming you soon!Regards,

10/10 – Uitstekend

Emil

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, literally 10 min walk to all “attractions”. Very polite, informative and friendly staff. The room was clean and comfortable. Safe location, paid parking, but worth the hustle. Great place to stay!
1 nacht verbleven in april 2024
Reactie van Samantha Rice - Operations Manager op 9 apr 2024
Hello Emil,Thank you for the glowing review! We're thrilled you enjoyed our convenient location and found our staff polite and friendly. It's wonderful to hear that you had a comfortable and enjoyable stay with us. We appreciate your recommendation and hope to welcome you back soon!

8/10 – Goed

Bradley

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Mattress was quite firm. Not as comfortable as I had hoped
1 nacht verbleven in april 2024
Reactie van Samantha Rice - Operations Manager op 10 apr 2024
Hello Bradley,Thank you for sharing your feedback with us. We're sorry to hear that the mattress didn't meet your expectations. Your comfort is important to us, and we'll take your comments into consideration for future improvements. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.

8/10 – Goed

Natalie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfy beds and robes. Enjoyed the complimentary beverage and water. Staff were awesome, provided good recommendations and made us feel safe and welcomed. Rooms were cute but a bit stuffy and floors were very dirty.
1 nacht verbleven in april 2024
Reactie van Samantha Rice - Operations Manager op 8 apr 2024
Hello Natalie,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you enjoyed our comfortable beds, complimentary beverages, and the hospitality provided by our staff. Your compliments on our team's recommendations mean a lot to us. We apologize for any inconvenience regarding the stuffiness of the rooms and the cleanliness of the floors. Your comments will be shared with our housekeeping team for immediate improvement. We appreciate your valuable insights as we strive to provide an exceptional experience for all our guests. We hope to have the opportunity to welcome you back for an even better stay in the future!

10/10 – Uitstekend

DAHLIA

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient, close to many dining spots, walkable to Space Needle, short driving distance to the waterfront, and shopping mall. Staff friendly, attentive, and helpful. Parked in secure garage which cost $42/night, but worth it as surrounding areas can be a little sketchy at night. We brought our dog and they offered a dog bed for our room along with complimentary treats, doggie bags, and travel bowl. Beds were comfortable and rooms were clean. The only not provided in rooms are a microwave and fridge. Will definitely stay here again.
2 nachten verbleven in maart 2024
Reactie van Samantha Rice - Operations Manager op 7 apr 2024
Hello DAHLIA,Thank you for sharing your experience! We're thrilled to hear that you found our location convenient and enjoyed the amenities we offer for your furry friend. We appreciate your feedback regarding the parking and room amenities. Please note that fridges are available upon request, and we have a communal microwave available in the lobby area for your convenience. We look forward to welcoming you and your dog back for another comfortable stay in the future!

10/10 – Uitstekend

jose

Reisde met een groep
Positief: Netheid, personeel en service
Awesomeness
1 nacht verbleven in april 2024
Reactie van Samantha Rice - Operations Manager op 7 apr 2024
Hello Jose,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your stay with us. If there's anything else we can do to enhance your future visits, please don't hesitate to reach out. We can't wait to welcome you back to our hotel soon!

10/10 – Uitstekend

Erin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fun and unique deco and overall vibe!
1 nacht verbleven in maart 2024
Reactie van Samantha Rice - Operations Manager op 7 apr 2024
Hello Erin,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your stay with us. If there's anything else we can do to enhance your future visits, please don't hesitate to reach out. We can't wait to welcome you back to our hotel soon!

8/10 – Goed

Aaron

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice property and even nicer staff.
3 nachten verbleven in april 2024
Reactie van Amara. General Manager op 5 apr 2024
Hello Aaron, Thanks for your feedback. We're delighted to hear you enjoyed your stay. Thank you for your kind words about our property and staff!We hope to welcome you back soon.Regards,

10/10 – Uitstekend

Dawn M, Santa Fe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is so friendly and helpful. Property was clean and the room was amazing! Hot water for shower was immediate and it is close to everything. Love this hotel. This was our second stay and we will definitely stay again.
3 nachten verbleven in maart 2024
Reactie van Samantha Rice - Operations Manager op 28 mrt 2024
Hello Dawn,Thank you for your kind words! We're delighted to hear that you had another fantastic stay with us. Our team takes great pride in providing exceptional service, and we're glad it made a difference in your experience. We appreciate your loyalty and look forward to welcoming you back for many more memorable stays at our hotel!

10/10 – Uitstekend

Nathan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N/A
2 nachten verbleven in maart 2024
Reactie van Amara. General Manager op 27 mrt 2024
Hello Nathan,Thanks for taking the time to give us a great ranking and for choosing to stay with us. We look forward to serving you again in the future. Regards,

10/10 – Uitstekend

Jaycee

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is so cute, unique and with everything! The gimmick runs strong and they absolutely love dogs. Highly recommend
2 nachten verbleven in maart 2024
Reactie van Samantha Rice - Operations Manager op 27 mrt 2024
Hello Jaycee,Thank you for your feedback! We're glad to hear that our dedication to hospitality shines through in every aspect of your stay. Pineapples are indeed a symbol of warmth and hospitality, and we're thrilled to incorporate them into our hotel experience. We look forward to sharing more pineapple-themed delights with you on your next visit!

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Samantha Rice - Operations Manager op 12 apr 2024
Hello Andrew Thank you so much for your positive rating! We're delighted that you had a great experience with us. We hope to welcome you back again soon for another wonderful stay!

10/10 – Uitstekend

Xiao

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very happy with the stay! Nice location and very welcoming staffs. It’s a great place especially if you are traveling with the kids. Highly recommend!
1 nacht verbleven in maart 2024
Reactie van Amara. General Manager op 24 mrt 2024
Hello Xiao,Thank you for your positive feedback. We're delighted to hear that you had a nice stay with us and that our location and staff made your experience memorable. We strive to provide excellent service, and we're thrilled that it was evident during your stay. Your recommendation means a lot to us, and we can't wait to welcome you and your family back again soon!Regards,

10/10 – Uitstekend

Monica Denise

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prior to arriving I talked to William who was absolutely amazing. Check in was seem less and we had the best room available so no need to offer us an upgrade. All the staff were extremely friendly, nice and helpful. My husband and I have been coming to Seattle every year since 2018 and we always stay here. I brought my friend this time to celebrate her birthday. We will continue to come. We miss having the bar/snack option but we did find out that it will be returning soon. Yay! Love the new reusable water bottles, wish it came with two but no big deal as I typically bring my own reusable. Love the new coasters too! We will certainly be coming back.
2 nachten verbleven in maart 2024
Reactie van Samantha Rice - Operations Manager op 19 mrt 2024
Hello Monica.Thank you for your glowing review! We're delighted to hear that you had such a fantastic stay with us and that William provided exceptional service. It's always a pleasure to welcome back our devoted regular guests like you and your husband, who have been visiting us since 2018. We're grateful for your continued loyalty and for choosing to celebrate your friend's birthday with us. We're glad you enjoyed the new additions like the reusable water bottles and coasters. We look forward to welcoming you back for many more wonderful stays in the future!Warm regards,

6/10 – Redelijk

Olivia

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen
Sneaky daily fees for the extra junk (the “free” aluminum bottle, “free” crappy sugar cookie) was irritating. Very thin walls. Friendly staff and convenient location, though.
3 nachten verbleven in maart 2024
Reactie van Amara. General Manager op 15 mrt 2024
Hello Olivia,Thank you for sharing your feedback with us. Ensuring transparency and clarity in our service is paramount, and we regret any confusion surrounding the amenity fee. Rest assured, this information is clearly communicated both during the reservation process and at check-in. We apologize if the fee caught you off guard and if you didn't find the value in it.On a positive note, we're delighted to hear that you found our staff friendly and our location convenient. However, we apologize for any inconvenience caused by the thin walls during your stay. \We hope to have the opportunity to host you again,Regards,

10/10 – Uitstekend

Zachary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Samantha Rice - Operations Manager op 3 apr 2024
Hello Zachary,Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to us that you enjoyed your stay, and we're thrilled to hear that everything met your expectations. We hope to have the pleasure of welcoming you back again soon for another fantastic stay at our hotel!

8/10 – Goed

Anna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was excellent. Staff very helpful. We will be back.
1 nacht verbleven in maart 2024
Reactie van Amara. General Manager op 11 mrt 2024
Hello Anna,Thank you for your feedback. We're thrilled to hear that you enjoyed your stay and found our staff to be helpful. We look forward to welcoming you back on your next visit.Regards,

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Samantha Rice -Operations Manager op 29 mrt 2024
Hello John,Thank you so much for your fantastic 5-star review! We truly appreciate your support and hope to have the pleasure of welcoming you back to Hotel Five in the future.

8/10 – Goed

mike

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Amara. General Manager op 6 mrt 2024
Hello Mike,Thank you for your positive ranking! We're thrilled to hear that you had a good experience with us. We look forward to welcoming you back in the future.Regards,

10/10 – Uitstekend

Jenny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Samantha / Operations Manager op 5 mrt 2024
Hello Jenny,Thank you for the 5-star rating! We're thrilled to hear that you had a fantastic experience during your stay at Hotel Five. Your support means the world to us, and we hope to have the pleasure of welcoming you back again soon for another wonderful stay.

10/10 – Uitstekend

Lori

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super location - walking distance to everything great! A fantastic hotel!
2 nachten verbleven in maart 2024
Reactie van Samantha Rice Operations Manager op 11 mrt 2024
Thank you for your wonderful 5/5 review, Lori! We're thrilled to hear that you appreciated our superb location, which allowed you to explore everything the city has to offer within walking distance. We're delighted that you found our hotel fantastic, and we hope to welcome you back for another fantastic stay soon!

10/10 – Uitstekend

Joseph

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super friendly staff great vibe clean rooms. A bit of construction work and sky train was noisy but probably seasonal. Close to the Pike market awesome place to be!
1 nacht verbleven in februari 2024
Reactie van Robin Fiero - Rooms Division Manager op 27 feb 2024
Hello Joseph,Thank you for your review! We're glad to hear that you found our staff friendly, enjoyed the great vibe, and appreciated the cleanliness of our rooms. We apologize for any inconvenience caused by the construction work and noise from the monorail. Nevertheless, we're pleased that our proximity to Pike Place Market added to your overall positive experience. We hope to welcome you back soon for another enjoyable stay!

10/10 – Uitstekend

Cathiline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Samantha Rice / Operations Manager op 21 mrt 2024
Hello Cathiline,Wow! Thank you for the perfect 5-star rating! We're so glad you enjoyed your time with us. Your kind words about our hotel and staff are truly appreciated. We look forward to hosting you again soon!Kindly,

10/10 – Uitstekend

Bradley, Duncan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Robin Fiero - Rooms Division Manager op 26 feb 2024
Hello Bradley,Thank you so much for the 5/5 rating! We're thrilled that you had such a positive experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 – Uitstekend

Rachel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stay Pineapple hotel are always an enjoyable get an easy. This location didn’t disappoint and they staff was so kind and helpful
1 nacht verbleven in december 2023
Reactie van Robin Fiero - Rooms Division Manager op 26 feb 2024
Hello Rachel,Thank you for your kind words! We're thrilled to hear that you had an enjoyable stay with us and that our staff made a positive impression. Providing exceptional service is always our priority, and we're delighted that you found our team to be kind and helpful. We look forward to welcoming you back for another wonderful experience at Stay Pineapple!

6/10 – Redelijk

Lauren

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
If location and affordability trumps all for you, this may be your place. Unfortunately, we found the pro's of the hotel's walkability and price tag to not be worth the con's experienced during our stay. Upon arrival we learned that the hotel gym was under construction and that Seattle's noise bylaw allows construction noise to start as early as 7am. The hotel, despite its knowledge that many of their patrons would still be asleep at that hour, elected to allow their tradespeople to start work promptly at 7am. Given the hotel's age, noise dampening is poor and the construction was very loud from our 2nd floor room. When I noted this to the reception staff after our first night, I was met with a shrug and a "I didn’t know they were coming today" response, and offered a room on another floor which "may or may not be quieter." We were told our room was already on the "quiet side of the building" and that changing floors likely wouldn't alleviate the construction noise coming from the gym. We declined the room change given the annoyance of moving rooms without much of a chance that the second room would be quieter. We also found the shower in our room disappointing. The bathtub would not drain properly, so after ~3 mins in the shower you'd be standing in water up to your ankles that would drain 15 minutes after the shower was turned off. The shower head also sprayed up and over the shower curtain and soaked the floor of the bathroom. We'll be staying elsewhere next time ☹️
2 nachten verbleven in februari 2024
Reactie van Robin Fiero - Rooms Division Manager op 24 feb 2024
Hello Lauren,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced during your time here.We truly value our guests' comfort and strive to provide a pleasant stay for everyone. When you initially brought the maintenance issues to our attention, we were quick to offer solutions by either sending maintenance to your room or relocating you to a quieter room on a higher floor. We even waived the amenity fee as a gesture of goodwill for the inconvenience caused.We understand your disappointment with the noise from the construction and the condition of the shower in your room. We regret that our efforts to address these concerns did not meet your expectations. Your feedback regarding the gym construction noise and the shower issue will be shared with our team for immediate improvement.We apologize for any miscommunication or inconvenience you encountered during your interactions with our staff. We strive to provide exceptional service and regret if we fell short on this occasion.We appreciate your comments regarding the positives of our hotel's location and affordability. However, we regret that the overall experience did not meet your expectations. Once again, we apologize for any inconvenience caused and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 – Uitstekend

Edgar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Samantha Rice / Operations Manager op 21 mrt 2024
Hello Edgar,Thank you for the fantastic 5-star review! We're delighted to hear that you had a great experience at our hotel. Your feedback means a lot to us, and we're thrilled that you enjoyed your stay. We can't wait to welcome you back for another wonderful visit!Best Wishes,

10/10 – Uitstekend

Ellen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Affordable and comfortable
1 nacht verbleven in februari 2024
Reactie van Robin Fiero - Rooms Division Manager op 23 feb 2024
Hello Ellen,We're glad to hear you found our accommodations affordable and comfortable! Thank you for choosing our hotel, and we hope to welcome you back again soon.Regards,

10/10 – Uitstekend

Dilaila

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My sister and I absolutely loved it. The hotel staff was very friendly from the moment we walked in to the moment we checked out. We loved the decor and it was just a beautiful vibe in the whole hotel. We will be back again.
1 nacht verbleven in februari 2024
Reactie van Robin Fiero - Rooms Division Manager op 23 feb 2024
Hello Dilaila,Thank you so much for your wonderful review! We're thrilled to hear that you and your sister enjoyed your stay with us and that our friendly staff made your experience memorable from start to finish. It's fantastic to know that you appreciated our decor and found the vibe of our hotel beautiful. We can't wait to welcome you both back for another amazing stay!Regards,

10/10 – Uitstekend

Brenda Lee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff super helpful and fun.
1 nacht verbleven in februari 2024
Reactie van Samantha Rice op 20 feb 2024
Thank you for the outstanding 5-star review! We're thrilled to hear that you found our staff to be super helpful and fun during your stay at Hotel Five. Providing excellent service with a touch of fun is one of our core values, and we're delighted that it made your experience memorable. We look forward to the opportunity to host you again for more enjoyable moments ahead!

10/10 – Uitstekend

Jordan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place to stay!
4 nachten verbleven in februari 2024
Reactie van Samantha Rice op 20 feb 2024
Thank you for the glowing 5-star review! We're thrilled to hear that you had an excellent stay at Hotel Five. Providing our guests with an exceptional experience is always our goal, and we're delighted to hear that we hit the mark with your visit. We can't wait to welcome you back for another outstanding stay in the future!

10/10 – Uitstekend

KYLE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good value stay
3 nachten verbleven in februari 2024
Reactie van Samantha Rice op 20 feb 2024
Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you found your stay at Hotel Five to be a good value. Providing excellent value for our guests is something we take pride in, and we're glad to hear that reflected in your experience. We look forward to welcoming you back for another great stay soon!

10/10 – Uitstekend

Ed

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There is a lot of fun things to do in the lobby, like video games, great drink selection. The staff is super accommodating and friendly beyond belief.
1 nacht verbleven in februari 2024
Reactie van Samantha Rice op 20 feb 2024
Thank you for the fantastic 5-star review! We're delighted to hear that you enjoyed our lobby amenities, including the video games and great drink selection. It's fantastic to know that our staff provided you with super accommodating and friendly service. We strive to create a welcoming and enjoyable experience for all our guests. We look forward to welcoming you back soon for more fun and memorable moments at Hotel Five!

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in februari 2024
Reactie van Samantha Rice op 20 feb 2024
Thank you for the 5-star rating! We're thrilled to hear that you had a fantastic experience during your stay at Hotel Five. Your support means the world to us, and we hope to have the pleasure of welcoming you back again soon for another wonderful stay.

10/10 – Uitstekend

Pradyumna Reddy

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing experience. This is definitely the place I’ll stay whenever I’m in Seattle
2 nachten verbleven in januari 2024
Reactie van Amara. General Manager op 15 feb 2024
Hello Pradyumna,Thank you for your nice review. We're thrilled to hear that you had an amazing experience with us. We look forward to welcoming you back whenever you're in Seattle.Regards,

10/10 – Uitstekend

Daniel

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved this property! Everyone was so nice and friendly. The gentleman that checked us out was awesome. He made sure that we were taken care of. Everyone at the front desk was great. I will be coming back here for my next visit
2 nachten verbleven in februari 2024
Reactie van Amara. General Manager op 14 feb 2024
Hello Daniel, Thank you for your fantastic review! We appreciate your kind words about our staff, as they always strive to be friendly and helpful to ensure our guests have a memorable stay.Thank you for choosing Hotel Fivel, and looking forward to welcoming you back to Seattle soon!Regards,

10/10 – Uitstekend

Dustin

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I would be nice to have had a refrigerator to keep things cold. The room was plenty big enough for it.
1 nacht verbleven in februari 2024
Reactie van Robin Fiero - Rooms Division Manager op 12 feb 2024
Hello Dustin,Thank you for sharing your feedback with us. We appreciate your suggestion regarding the addition of a refrigerator in the room. We do offer refrigerators upon request, and we apologize for any inconvenience this may have caused during your stay. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Regards,

10/10 – Uitstekend

Matthew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super kind and friendly place. Also offered 1 complementary drink from the fridge and unlimited complementary bottled water. The inside is also very stylish, it has more personality than any other hotel I've been to.
3 nachten verbleven in januari 2024
Reactie van Robin Fiero - Rooms Division Manager op 4 feb 2024
Hello Matthew,Thank you for your wonderful review! We're thrilled to hear that you appreciated our friendly atmosphere, complimentary amenities, and stylish interior design. It's great to know that we stood out for you. We hope to welcome you back soon for another fantastic experience!Regards,

10/10 – Uitstekend

Julie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet hotel; great staff and service. The neighborhood isn't as good as years past in terms of convenience stores and close by restaurants.
2 nachten verbleven in januari 2024
Reactie van Robin Fiero - Rooms Division Manager op 2 feb 2024
Hello Julie,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed the tranquility of our hotel and received excellent service from our staff. We understand that the neighborhood's amenities may have changed over time, and we appreciate your input. We're always looking for ways to improve our guests' experiences, and your comments will be taken into consideration. We hope to have the opportunity to welcome you back in the future.Regards,

10/10 – Uitstekend

Amber

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
LOVE THE STAFF! Always so helpful and happy, second stay here has not disappointed.
1 nacht verbleven in februari 2024
Reactie van Robin Fiero - Rooms Division Manager op 2 feb 2024
Hello Amber,Thank you so much for your kind words! We're thrilled to hear that you've had another great stay with us and that our staff made a positive impression. We strive to provide exceptional service and create a welcoming atmosphere for our guests. We look forward to welcoming you back for your next visit!Regards,