We are so sorry to here about your experience and we really wish you had spoken with us during your stay, so we could have maybe resolved some of your concerns directly. We really do care about ensuring our guests have a good experience and are constantly trying to improve our guesthouse. We do appreciate feedback so we can improve. Our photos for the rooms and facilities on the website are however correct for each room. We do embrace our heritage as a low security women’s prison as we even even have it on our website. We our upmost constantly to ensure a cosy nights stay for our guests and improve facilities.We apologise for the noise from the car. We will ensure that cars charging outside will not happen again. We encourage you to get in contact with us with us further.

Thank you so much for your kind words, your family is always welcome back to Guesthouse Bitra.Best regards,The Bitra Family

Thank you so much for your lovely feedback, we hope to welcome you back soon.

Thank you so much for taking the time to give us this lovely feedback. We are so glad you found our staff helpful. We hope to welcome you back soon.

Thank you so much for taking the time to write this really helpful feedback. We are taking your points into consideration to improve our guest experience going forward. We look forward to welcoming you back soon for a more comfortable stay.

Thank you so much for taking the time to give us feedback and helping us see where we can improve our guest experience. We are so happy you enjoyed your stay and we hope you come back soon to visit us.