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Beoordelingen van Fosshotel Hekla

3 out of 5
Fosshotel Hekla
Brjansstadir, Skeida- og Gnupverjahreppi, Selfoss

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 49 van 115 beoordelingen" "
Gastenscore: 8 - Goed. 45 van 115 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 115 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 115 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 115 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in oktober 2019
Reactie van Aneta op 8 okt 2019
Dear Sara Thank you for staying in Fosshotel Hekla and for your positive feedback. We appreciate that

10/10 – Uitstekend

Susan

1 nacht verbleven in augustus 2022

6/10 – Redelijk

Simona

Positief: Netheid
1 nacht verbleven in juli 2022

8/10 – Goed

Guy, Paris

Reisde met familie
Positief: Netheid, personeel en service
L’ hôtel est bien situé agréable pour voir aurores boréales, petit déjeuner parfait’ les chambres sont un peu vieillottes et bruyantes.
2 nachten verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property location was beautiful and remote. The rooms were lovely, clean and nicely furnished. The bathroom was nice too but the shower curtain was a little moldy
2 nachten verbleven in februari 2020

10/10 – Uitstekend

andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zuzanna and the whole staff treated me like royalty. Small room but great bed and chef. Will go back.
2 nachten verbleven in november 2019
Reactie van Aneta op 26 nov 2019
Dear Valued Guest, Thank you for your feedback. Your opinion is very imortant to us and we are glad that You enjoyed your stay in our hotel. Kind regards, Aneta

10/10 – Uitstekend

Arminas

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really cosy!!! There’s also hot tub and sauna free of charge. Really recommend.
1 nacht verbleven in november 2019
Reactie van Gabriela op 17 nov 2019
Dear Arminas, Thank you for taking your time to write a review based on your recent stay in Fosshótel Hekla. I am happy to hear you enjoyed our hot tubs and the sauna, We hope we will have the opportunity of welcoming you again in or hotel. Kind regards, Gabriela Ungureanu Reception Manager

8/10 – Goed

Kathrin, Köln

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Einfache, gepflegte Unterkunft. Nicht sehr modern aber in Ordnung. Liebevoll gemachte Schlüsselanhänger. Für die reine Übernachtung ausreichend und mehr wollten wir nicht daher total ok. Aufgrund sehr hoher Preise des Restaurants haben wir dort nicht gegessen und Vorräte mitgenommen. Es gibt einen kühlschrank und einen wasserkocher. In der Umgebung ausschließlich Natur, man sollte seine Einkäufe daher planen. Restaurant kann ich nicht bewerten da wir es weder zum frühstücken noch zum Abendessen genutzt haben. Tolle Aussicht auf den Vulkan Hekla.
2 nachten verbleven in november 2019
Reactie van Aneta op 4 nov 2019
Dear Valued Guest, Thank you for your feedback. Your opinion is very imortant to us and we are glad that You enjoyed your stay in our hotel. Kind regards, Aneta

8/10 – Goed

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Comfortable, as expected. Great breakfast choice.
1 nacht verbleven in oktober 2019
Reactie van Aneta op 4 nov 2019
Your feedback is highly appreciated! Thank you for choosing Fosshótel Hekla!

8/10 – Goed

Frederic

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel se situant au sud du Cercle d'Or, idéal point de chute pour combiner le Cercle d'Or et la cote sud en deux jours. Parfaitement isolé, idéal pour voir des aurores boréales, si vous avez de la chance d'y séjourner au bon moment. Etablissement qui mériterait peut être un petit rafraichissement, mais c'est propre et fonctionnel, c'est ce que nous recherchions. Petit déjeuner copieux et avec beaucoup de choix. La personne à la réception a été très avenante lors de notre départ, en nous avertissant de fortes rafales de vents sur la cote Sud,.. petite attention très appréciée si vous rencontrez une tempête de vent comme celle que nous avons vécue.
1 nacht verbleven in oktober 2019
Reactie van Gabriela op 30 okt 2019
Bonjour Frederic, Merci beaucoup d'avoir pris le temps de nous partager votre avis. Nous faisons nos meilleurs efforts pour offrir à nos invités le séjour le plus agréable possible et sommes ravis lorsque cela se reflète dans votre feedback. Cordialement, Gabriela Ungureanu

10/10 – Uitstekend

Johnny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Aneta op 22 okt 2019
Dear Valued Guest, Thank you for your feedback. Your opinion is very imortant to us and we are glad You enjoyed your stay in our hotel Kind regards, Aneta

10/10 – Uitstekend

A

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was very warm at night and hard to control the temperature, but overall it was a great experience!
1 nacht verbleven in oktober 2019
Reactie van Aneta op 15 okt 2019
Dear Valued Guest, Thank you for your feedback. Your opinion is very imortant to us and we are glad that You enjoyed your stay in our hotel Kind regards, Aneta

8/10 – Goed

Sara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Island zum Kennenlernen
Sehr gute Lage im Süden von Island. Wir hatten 2 Familiensuites. Die Zimmer und Badezimmer waren sehr gross. Bequemes Bett. Wasserkocher mit Tee und Kaffee, kleiner Kühlschrank im Zimmer. Badezimmer mit Dusche und Fön. Leider ohne Schminkspiegel. Frühstücksbuffet mit Salzigem und Süssem (auch Waffeln zum selber machen :-)). Selber gemachter Hauskuchen und Brot. Feine Butter. Abendessen à la carte ziemlich teuer und kleine Auswahl.
2 nachten verbleven in oktober 2019
Reactie van Gabriela op 9 okt 2019
Dear Sara, Thank you for taking your time to write about your recent stay in Fosshótel Hekla. I am happy to hear that you enjoyed your rooms and out breakfast buffet. I hope to see you again in our hotel!

10/10 – Uitstekend

Bjarni

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Gabriela op 9 okt 2019
Dear Bjarni, Thank you for your feedback! I hope we will get to see you again in our hotel.

8/10 – Goed

Maria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2019
Reactie van Dumi op 1 okt 2019
Dear Maria, Thank you for staying with us. Your feedback is highly appreciated.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in september 2019
Reactie van Dumi op 1 okt 2019
Dear Guest, Thank you for staying with us. Your feedback is highly appreciated.

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in juli 2019
Reactie van Fosshótel Hekla op 7 aug 2019
Your feedback is highly appreciated! Thank you for choosing Fosshótel Hekla!

10/10 – Uitstekend

George

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The property and the surrounding region are both beautiful and great for exploring. The hotel itself was incredible - the staff were friendly, the bed was very comfortable, the ammenities were new, and the hot tub was excellent!
1 nacht verbleven in november 2018
Reactie van Gabriela op 13 dec 2018
Dear George, Thank you for taking your time to write a review. I am glad to hear you enjoyed the location and our property. I hope we will have the opportunity of welcoming you again here at Fosshótel Hekla! Kind regards, Gabriela

10/10 – Uitstekend

Val, Montreal

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable, amazing breakfast, great sauna and spa. The place was well located and very quiet.
2 nachten verbleven in november 2018
Reactie van Gabriela op 20 nov 2018
Dear Val, Thank you for taking your time to share your experience with Fosshótel Hekla! I am very happy to hear you enjoyed your stay with us. We hope we will have the chance of welcoming you back to our hotel! Kind regards, Gabriela Ungureanu

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hot tub for viewing the Northern Lights. The restaurant was excellent, too.
1 nacht verbleven in oktober 2018
Reactie van Gabriela op 31 okt 2018
Dear guest, Thank you for taking your time to write a review. Your feedback is very important to us and I am happy to hear you had a nice experience in our hotel, enjoying the hot tubs and your meal. I hope we will have the opportunity of welcoming you again at Fosshótel Hekla!

10/10 – Uitstekend

Kristi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2018
Reactie van Gabriela op 25 okt 2018
Dear Kristi, Thank you for your feedback! This is very important for us.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2018
Reactie van Gabriela op 21 okt 2018
Dear guest, thank you for your feedback!

8/10 – Goed

Chunda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2018
Reactie van Gabriela op 16 okt 2018
Dear Chunda, Thank you for your feedback!

8/10 – Goed

Benjamin

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2018
Reactie van Gabriela op 16 okt 2018
Dear Benjamin, Thank you for your feedback!

4/10 – Matig

Jessica

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
paid for 2 nights, left after 1. Do not recommend
This hotel is in a beautiful location along the Golden Circle and close to the bigger town of Selfoss. The hotel itself is in desperate need of renovation and repair. Our room was tiny, with extremely old furniture, no bathroom space to even brush your teeth and a weird shower combination that left the entire bathroom floor wet. Just touching the greasy remote for the television was disgusting. We booked and paid for two nights and we were so unhappy that we left after the first night, losing our second night's payment. For the money, this hotel is well below the standards of any hotel we stayed in Iceland. The pictures on the website depict modern rooms with nice furniture, which was obviously nothing like our room. The breakfast was fine. The staff were not necessarily rude, but were definitely not friendly.
2 nachten verbleven in september 2018
Reactie van Gabriela op 29 sep 2018
Dear Jessica, Thank you for taking your time to write a review on Fosshótel Hekla. I am deeply sorry to hear about the experience you had in our hotel. I wish you told me about this problem and we could have done something for you (changing the room was possible since we had few other rooms available at the moment). We are usually receiving positive feedback regarding our staff members and this news surprises me. We are always doing our best to make our guests happy but it seems that this time we failed and I am sorry that this reflected on your stay. I wish we could have you here again to prove that we can do better. Kind regards, Gabriela Ungureanu, Front Desk Manager

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall it was good. The remote for the tv did not work. There should really be a phone in the rook, in case for emergencies. This is a great place to stay if you want to stay outside of the city!
1 nacht verbleven in september 2018
Reactie van Gabriela op 27 sep 2018
Dear Laura, Thank you for taking your time to share your experience at Fosshótel Hekla. I am glad to hear you enjoyed your stay here and our quiet and peaceful location. I apologize for the tv remote issue and thank you for the telephone suggestion. We will have this in mind. Kind regards, Gabriela Ungureanu

10/10 – Uitstekend

Serafin, MADRID

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Digno de un Fosshotel
Agradable y tranquilo hotel cerca de el Circulo Dorado , la habitación impecable, la mas grande de todo mi circuito que agradezco sobre manera al ser tres personas. Habitacion calentita con buen baño- El personal atento y agradable, el desayuno bueno. Para nosotros lo catalogamos en 2º lugar de nuestra visita a la isla, el primero el fosshotel Myvatn.
1 nacht verbleven in september 2018
Reactie van Gabriela op 20 sep 2018
Hola Serafin, Gracias por su resena! Nos alegra mucho saber que hayan apreciado nuestro hotel y nuestro personal. Esperamos tenerle de nuevo aquí en Fosshótel Hekla!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our first room was older and had a bad smell. Luckily the front desk attendant moved us with no problem to another room that was newer and had no smell. Good hotel and had a nice restaurant with a great view.
1 nacht verbleven in september 2018
Reactie van Gabriela, Reception Manager op 18 sep 2018
Dear Guest, Thank you for taking you time to write a review. I am sorry to hear about the problem with the first room assigned to you, but I am glad that our front desk staff was able to help you with this issue. Thank you for your words of appreciation and hope to see you again at Fosshótel Hekla!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed in the suite. It was fantastic. Clean. All amenities needed. Staff were extremely helpful and courteous. Even the food in the restaurant was wonderful. Location is great with horses and mountains all around. Great location for viewing northern lights!
2 nachten verbleven in september 2018
Reactie van Gabriela, Reception Manager op 18 sep 2018
Dear Guest, Thank you for the kind words and for taking the time to write such a great review! We work really hard to offer the best accommodation and food, so we are happy to see that this reflected on your stay here at Fosshótel Hekla. We look forward to having you again as a guest in our hotel!

6/10 – Redelijk

Geverifieerde reiziger

Frustrating stay
This previously family owned property has many things in its favour but still a way to go to offer a consistent experience to its customers. It is located well to visit key local attractions, we were welcomed professionally and liked the times we used the bar area. The dining area décor is good and the evening meal menu ok (but not good enough to be tempted to eat there twice. Unfortunately the quality of the room was well below average. 1970s style work furniture and a small rather musty smelling bathroom really soured the experience, despite there being tea and coffee making facilities which was a bonus compared to other properties we used. The shower temperature was very unreliable too despite supposedly being thermostatically controlled. Breakfast was generally good but if we ate later in the morning some choices were no longer available such as fruit and yogurt. By our third and final day the only fruit on offer was rather brown-coloured apple hacked into chunks! It was a frustrating stay - hopefully, over time, they will address the issues with the hotel as it has so much potential
3 nachten verbleven in augustus 2018
Reactie van Gabriela op 18 sep 2018
Dear Guest, Thank you for sharing your experience with us! It is extremely helpful to know what we need to improve in order to be able to offer our guests a pleasant stay. I would like to apologize for the room and breakfast issues. Still, I am very happy to hear that you enjoyed the location and our staff´s professionalism. I know there is no second chance to make a good impression, but I hope we will have you again here at Fosshótel Hekla! Kind regards, Gabriela Ungureanu, Reception Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Great staff made a nice experience! Rooms were comfortable and spacious.
1 nacht verbleven in augustus 2018
Reactie van Aneta op 8 aug 2018
Thank you for positive feedback. We are extremely happy that You enjoyed Your stay in our hotel. We hope to see You again

8/10 – Goed

simona, New York City

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Design hotel in the beauty of Southern Region
The hotel has a great look, positions itself beautifully within the surroundings. The design inside is sleek. The rooms are comfortable, have modern look and offer the amenities you would expect from a boutique hotel. Great communal areas, too.
1 nacht verbleven in juni 2018
Reactie van Aneta op 8 aug 2018
Thank you for positive feedback. We are extremely happy that You enjoyed Your stay in our hotel. We hope to see You again

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really nice hotel in the country
Stay in the suite; it is fantastic. Hotel staff were super and friendly. Breakfast was very good. Only drawback was it is located far from the main cities in the area.
1 nacht verbleven in april 2018
Reactie van Aneta op 8 aug 2018
Thank you for positive feedback. We are extremely happy that You enjoyed Your stay in our hotel. We hope to see You again

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Breakfast was very good. The rest of the stay was rather underwhelming, would have liked to know that the front desk did not have staffing after a certain hour. Also, the pictures of the rooms that were posted did not reflect the actual rooms. Would suggest also posting the rooms that aren’t updated so that guests know what they are getting in to
1 nacht verbleven in mei 2018
Reactie van Mateusz Kiwitt, Fosshótel Hekla manager op 1 jun 2018
Dear guest, Thank you for taking your time to write a review. We are very happy to hear that you did like hotel breakfast. We are really proud of our fresh and homemade items on the breakfast buffet. I am really sorry to hear that you have not being pleased with your room. Pictures of all our room types and facilities are posted on booking websites. There are photos by the room type and price chart, as well. I do wish you would mention your disappointment to our staff member so we could try to make your stay more accommodating. Information about front desk working hours is available on booking website and in the hotel books that are in the rooms. Beyond that time there is a night bell for our guests so they can receive service any time from night shift staff member.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
1 nacht verbleven in april 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
불편한 침대
침대매트리스가 작고 오래되어 제기능을 못함 온천이 있지만 사우나는 고장나고 분위기가 썰렁함 조식중 커피머신이 고장나서 클레임 건 사람만 바에서 커피 만들어다 줌. 포스호텔 이름을 보고 가기엔 매우 아쉬운 숙소입니다.
1 nacht verbleven in april 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel with splendid breakfast
Fosshotel Hekla was a great experience - staff was friendly, rooms were large and clean albeit a bit cold. I had dinner and breakfast at the hotel and was blown away both times.
1 nacht verbleven in april 2018

8/10 – Goed

Rosila

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Convenient transit

8/10 – Goed

Bel, Bracknell

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, near Kerid crater, secret lagoon and within hour and half of black sand beach , glacier walk and many waterfalls . We stayed here after doing the golden triangle and watched the northern lights from the garden and enjoyed the hot tubs .
3 nachten verbleven in april 2018

6/10 – Redelijk

James, Hartford, CT

Positief: Netheid, staat van de accommodatie en faciliteiten
OK hotel but out of the way with no major features
This was the 2nd Foss Hotel we stayed in traveling west toward Reykjavik. However, the advertising was a bit deceptive as it indicated a proximity to Selfoss. Actually it was about 20 minutes outside of Selfoss and difficult to locate. The hotel itself was simple and comfortable. However, it was too far from Selfoss to explore for dinner. While the other 2 Foss hotels we stayed at (Nupar & Hellnar) had spectacular locations, this Foss Hotel was remote and didn't offer a specific attraction. We were therefore surprised that this hotel had the most expensive dinner, appetizer, and wine prices. If you're traveling the southeast part of Iceland, I'd recommend staying in Selfoss where there is more competition for hotels and meals.
1 nacht verbleven in maart 2018

8/10 – Goed

Rupinder

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel which is close to the golden circle
The hotel is a little bit on the tired side for the rooms but everything else is good. Lovely staff and a good hotel in convenient location to the golden circle
2 nachten verbleven in november 2017

10/10 – Uitstekend

Ruth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel, great service, nice area
1 nacht verbleven in november 2017

10/10 – Uitstekend

Slawomir

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Miło sympatycznie
Dobry czysty hotel,wyśmienite śniadanie ,bardzo przyjazny personel a barman Gorgio prawdziwy pasjonat, drinki rewelacja,dobre miejsce na wypoczynek lub baza na dalsze wycieczki Polecamy !!!
1 nacht verbleven in november 2017

10/10 – Uitstekend

Kyle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best hotel during our stay in Iceland
Super nice hotel! Restaurant is pricey, but that's just the standard in Iceland
1 nacht verbleven in oktober 2017

8/10 – Goed

Mary

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2017

6/10 – Redelijk

Fred, Massachusetts

Positief: Netheid, personeel en service
Adequate dated hotel
Clean and friendly, but hotel could do with modernizing. Many stairs Steam room and hot tub outside 100 m away - not great in heavy rain!
2 nachten verbleven in september 2017

10/10 – Uitstekend

Goldie, Ottawa, Ontario

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet location, well situated for touring
Hotel was very comfortable, our room was a good size, with access to a balcony. The staff were all pleasant and helpful. We had a very good dinner, the food was excellent. The morning breakfast buffet was also very nice with a great selection to choose from. The hotel has two outdoor hot tubs and a steam room. Everything was very well cared for, with serve yourself coffee/tea & hot chocolate available at any time. It's a great location for touring area attractions, in a very pleasant country setting.
1 nacht verbleven in september 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Good Hotel with Free Breakfast
Overall this hotel was OK. Restaurant was average. Best thing was that hotel had free breakfast, which had a lot of good options like scrambled eggs, sausages, and even smoked salmon! Room was clean and good sized. Bathroom was small - bathroom sink had very little counter space to put things. This hotel was in the middle of nowhere, which is great for Northern Lights if you are lucky. Hotel has 2 floors but NO elevators. Our room was upstairs so it was a pain to carry the heavy luggages up the stairs. There were small stairs/steps along the hallway as well. Definitely not a hotel that is wheelchair/accessibility friendly.
1 nacht verbleven in september 2017