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Beoordelingen van Lotte City Hotel Guro

3 out of 5
Lotte City Hotel Guro
300, Digital-ro, Guro-gu, Seoul, Seoul

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 721 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 232 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 31 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 1004 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Christine

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Nothing to do at the hotel. Average rooms for the expensive price.
5 nachten verbleven in mei 2024
Reactie van 호텔매니저 op 23 mei 2024
Dear GuestThank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely appreciate you to take the time to leave such thoughtful review.We will be delighted to have you back here at Lotte City Hotel Guro if your plan allows so.We promise to make your next trip an even more memorable one.We look forward to welcoming you again at Lotte City Hotel Guro.We are delighted to hear that you enjoyed our hotel. It would be an honor if we could have a chance to serve you next time.Warm regards,General ManagerLotte City Hotel Guro

8/10 – Goed

Sohyeon

Positief: Personeel en service
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Kayoko

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
70代の母との旅行で宿泊しました。 ソウル市街地の方が便利かと思いましたが、昼間市街地を観光するので、返って落ち着いて宿泊できて良かったです。 ホテルもとても綺麗&清潔で、コストパフォーマンス良いです。 また周りにイーマート、ショッピングモールもあるので便利です。 また同じ駅の反対出口を降りると、たくさんの飲食店があって、食べるところには困らないです。 サムギョプサルのお店が美味しかったです。
2 nachten verbleven in maart 2024

10/10 – Uitstekend

YU-SHAN

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
櫃台人員都很親切！不會韓文也不太有溝通障礙～房型比想像中寬敞且採光很好！電視很大而且可以連線YouTube ，但主要是外出行程沒有使用設施，整體來說非常滿意！
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Yong-Bin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
18 nachten verbleven in april 2024

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice area
1 nacht verbleven in mei 2024

8/10 – Goed

Wai Iris Kwan

Positief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

8/10 – Goed

Yayoi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
いつも綺麗で有難い
3 nachten verbleven in mei 2024
Reactie van 롯데시티호텔 구로 op 8 mei 2024
Dear GuestThank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely appreciate you to take the time to leave such thoughtful review.We will be delighted to have you back here at Lotte City Hotel Guro if your plan allows so.We promise to make your next trip an even more memorable one.We look forward to welcoming you again at Lotte City Hotel Guro.We are delighted to hear that you enjoyed our hotel. It would be an honor if we could have a chance to serve you next time.Warm regardsGeneral ManagerLotte City Hotel Guro

10/10 – Uitstekend

YUTAKA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ホテルの対応はすごく良かったです。周辺も静かで食事場所は多数あります。
Reactie van 롯데시티호텔구로 op 8 mei 2024
Dear GuestThank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely appreciate you to take the time to leave such thoughtful review.We will be delighted to have you back here at Lotte City Hotel Guro if your plan allows so.We promise to make your next trip an even more memorable one.We look forward to welcoming you again at Lotte City Hotel Guro.We are delighted to hear that you enjoyed our hotel. It would be an honor if we could have a chance to serve you next time.Warm regardsGeneral ManagerLotte City Hotel Guro

10/10 – Uitstekend

Luisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I wish we had access to the terrace!
10 nachten verbleven in maart 2024

10/10 – Uitstekend

Bobby

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bedding and the pillows where the best I've ever experienced in a hotel. The place was clean and friendly. I would stay again.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Maureen

4 nachten verbleven in april 2024

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great Service for foreigners. Amazing facilities and dining options are walking distance
13 nachten verbleven in april 2024
Reactie van Bibiana Lee op 30 apr 2024
Dear GuestThank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely appreciate you to take the time to leave such thoughtful review.We will be delighted to have you back here at Lotte City Hotel Guro if your plan allows so.We promise to make your next trip an even more memorable one.We look forward to welcoming you again at Lotte City Hotel Guro.Warm regards,General ManagerLotte City Hotel Guro

10/10 – Uitstekend

SUNGBIN

1 nacht verbleven in maart 2024

10/10 – Uitstekend

taizo

Reisde met familie
Positief: Netheid, voorzieningen
リーズナブルな価格、再度利用したい。
2 nachten verbleven in april 2024
Reactie van Bibiana Lee op 29 apr 2024
Dear GuestThank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely appreciate you to take the time to leave such thoughtful review.We will be delighted to have you back here at Lotte City Hotel Guro if your plan allows so.We promise to make your next trip an even more memorable one.We look forward to welcoming you again at Lotte City Hotel Guro.We are delighted to hear that you enjoyed our hotel. It would be an honor if we could have a chance to serve you next time.Warm regardsGeneral ManagerLotte City Hotel Guro

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was really nice! It’s located a bit out of the touristy areas of Seoul, which some might not like but I personally enjoyed. The rooms were really nice, clean, and spacious, with lovely wood detailing throughout. the beds amazingly comfy with high-quality pillows and linens. I slept well thanks to these, the good soundproofing, and blackout curtains. The bathroom had a tub which was a nice feature (not all hotels in Korea have tubs). The shower head pressure was really strong and the water temperature control was really precise. The TV screen was large, the AC worked fine. The lobby was also really pretty and had a nice smell when you walked in. The hotel provides a small gym and coin laundry which was very convenient. There is a buffet on the 3rd floor that you can purchase separately. There is also a vending machine in the lobby that dispenses toothbrush and toothpaste, snacks, and other convenient goods. If it’s raining, they also provide free umbrellas to borrow. The hotel is a 5-minute walk to the line 2 metro (Guro Digital Complex Station). The streets are narrow and kind of bumpy if you have a lot of luggage though, so beware. On the other hand, there is an airport limousine to and from Incheon Airport that stops right in front of the hotel. My only complaint would be that the breakfast buffet food was okay - not bad but not amazing either. But otherwise, I really enjoyed my stay at this hotel and would stay here again! Also, I accidentally left some st
4 nachten verbleven in april 2024
Reactie van Lotte City Hotel Guro op 22 apr 2024
Dear GuestThank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely appreciate you to take the time to leave such thoughtful review.We will be delighted to have you back here at Lotte City Hotel Guro if your plan allows so.We promise to make your next trip an even more memorable one.We look forward to welcoming you again at Lotte City Hotel Guro.Warm regardsGeneral ManagerLotte City Hotel Guro

10/10 – Uitstekend

Yap

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and hotel!
2 nachten verbleven in april 2024
Reactie van jyb op 17 apr 2024
Dear GuestThank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely appreciate you to take the time to leave such thoughtful review.We will be delighted to have you back here at Lotte City Hotel Guro if your plan allows so.We promise to make your next trip an even more memorable one.We look forward to welcoming you again at Lotte City Hotel Guro.We are delighted to hear that you enjoyed our hotel. It would be an honor if we could have a chance to serve you next time.Warm regards,General ManagerLotte City Hotel Guro

8/10 – Goed

Gia Toan

Positief: Netheid
TV
2 nachten verbleven in april 2024

10/10 – Uitstekend

JEONGHO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
출장으로 이용하게 되었습니다. 출장왔을 때 묵을 숙소로는 손색이 없습니다.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Sumin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024

10/10 – Uitstekend

Ming Lern

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is easily accessible by all forms of transportation (subway / taxi / city express bus). It is within walking distance to Guro Digital Complex Station. The hotel environment is quiet, clean, and secured. The front desk staffs are friendly and helpful. They understand and speak English. There is a supermarket, food outlets and cafe in the vicinity. Highly recommended for those looking for good pricing and convenience.
6 nachten verbleven in april 2024

10/10 – Uitstekend

MANUEL, LAKELAND

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very modern and comfortable room. Staff was was friendly and helpful. Restaurant buffet dinner was not outrageously expensive though you can find good alternatives at walking distance. Metro station is literally 5 minutes away. In general I found this property very convenient for my short trip to Seoul.
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Ghazala

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property. Well run. Extremely polite and friendly staff. Everyone goes above and beyond to assist and support the guests.
8 nachten verbleven in maart 2024

10/10 – Uitstekend

Misagh

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Higy recommend it. It is a bit far from the tourist area, but it is worth it. It will give some local experience, and subway is 5 min walking distance. Great hotel and location
8 nachten verbleven in maart 2024
Reactie van 롯데시티호텔 구로 op 3 apr 2024
Dear GuestThank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely appreciate you to take the time to leave such thoughtful review.We will be delighted to have you back here at Lotte City Hotel Guro if your plan allows so.We promise to make your next trip an even more memorable one.We look forward to welcoming you again at Lotte City Hotel Guro.We are delighted to hear that you enjoyed our hotel. It would be an honor if we could have a chance to serve you next time.Warm regardsGeneral ManagerLotte City Hotel Guro

10/10 – Uitstekend

Michelle

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the area.
2 nachten verbleven in maart 2024
Reactie van Lotte City Hotel Guro op 1 apr 2024
Dear GuestThank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely appreciate you to take the time to leave such thoughtful review.We will be delighted to have you back here at Lotte City Hotel Guro if your plan allows so.We promise to make your next trip an even more memorable one.We look forward to welcoming you again at Lotte City Hotel Guro.We are delighted to hear that you enjoyed our hotel. It would be an honor if we could have a chance to serve you next time.Warm regards,General ManagerLotte City Hotel Guro

6/10 – Redelijk

SHINICHI

Zakenreiziger
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
エアコンの調整の仕方が解らなかった。
3 nachten verbleven in maart 2024
Reactie van FRDJWKANG op 28 mrt 2024
Dear GuestThank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely apologize for not being able to exceed your expectations and thank you for bringing this matter to our attention. If you visit us later, please press 0 and connect us to the front desk. We will explain how to operate the air conditioner in detail.It would be great if we could have the opportunity to serve you better in the near future.Warm regards,General ManagerLotte City Hotel Guro

10/10 – Uitstekend

sigetanuki

4 nachten verbleven in maart 2024

10/10 – Uitstekend

Yali

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good
3 nachten verbleven in maart 2024
Reactie van FRDJWKANG op 26 mrt 2024
Dear GuestThank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely appreciate you to take the time to leave such thoughtful review.We will be delighted to have you back here at Lotte City Hotel Guro if your plan allows so.We promise to make your next trip an even more memorable one.We look forward to welcoming you again at Lotte City Hotel Guro.We are delighted to hear that you enjoyed our hotel. It would be an honor if we could have a chance to serve you next time.Warm regards,General ManagerLotte City Hotel Guro

8/10 – Goed

Shigeki, asogun nishiharamura

Reisde met een groep
Positief: Netheid
歯ブラシと歯みがき粉 ヘアードライヤーが準備してほしい。
2 nachten verbleven in maart 2024
Reactie van lotte city hotel guro op 24 mrt 2024
Dear GuestThank you for staying with us and sharing your experience at Lotte City Hotel Guro.The dryer is on the shelf under the sink,Toothbrush and toothpaste are not provided as an environmental protection policy.If you visit us later, please press 0 and connect us to the front desk. We will guide you about your inquiry.It would be great if we could have the opportunity to serve you better in the near future.Warm regards,General ManagerLotte City Hotel Guro

8/10 – Goed

YOUJIN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

6/10 – Redelijk

RODOLFO

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property itself is good and clean. Chambernaid was nice and helpful. However the staff at the front desk don't make you feel welcome. They don't greet or even bother to look at you when you walk in and out. No friendly gesture at all.
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Valérie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parfait ! Absolument rien de négatif, personnel très accueillant et serviable. Possibilités multiples de prendre les repas à l’extérieur. Chambres très confortables et équipements pratiques. Literie excellente.
7 nachten verbleven in februari 2024
Reactie van FRDJWKANG op 12 mrt 2024
Dear GuestThank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely appreciate you to take the time to leave such thoughtful review.We will be delighted to have you back here at Lotte City Hotel Guro if your plan allows so.We promise to make your next trip an even more memorable one.We look forward to welcoming you again at Lotte City Hotel Guro.We are delighted to hear that you enjoyed our hotel. It would be an honor if we could have a chance to serve you next time.Warm regards,General ManagerLotte City Hotel Guro

8/10 – Goed

Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pretty much a ghost town after hours and on the weekend. It was a hike to get the metro. Staff were helpful, but needed to be prodded to make allowances for service. Very modern, built up area.
13 nachten verbleven in februari 2024
Reactie van Lotte Guro City op 29 feb 2024
Dear guestThank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely appreciate you to take the time to leave such thoughtful review.We will be delighted to have you back here at Lotte City Hotel Guro if your plan allows so.We promise to make your next trip an even more memorable one.We look forward to welcoming you again at Lotte City Hotel Guro.We are delighted to hear that you enjoyed our hotel. It would be an honor if we could have a chance to serve you next time.Best regards,General ManagerLotte City Hotel Guro

8/10 – Goed

Yayoi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
いつもお世話になってます
1 nacht verbleven in februari 2024
Reactie van lotte guro city op 29 feb 2024
Dear guestThank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely appreciate you to take the time to leave such thoughtful review.We will be delighted to have you back here at Lotte City Hotel Guro if your plan allows so.We promise to make your next trip an even more memorable one.We look forward to welcoming you again at Lotte City Hotel Guro.We are delighted to hear that you enjoyed our hotel. It would be an honor if we could have a chance to serve you next time.Best regards,General ManagerLotte City Hotel Guro

10/10 – Uitstekend

HANSOL

1 nacht verbleven in februari 2024

10/10 – Uitstekend

JONG CHUN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
조식이 조금 더 풍요하면 좋겠어요
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Merlin

7 nachten verbleven in februari 2024

10/10 – Uitstekend

Minseong

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Willow

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel with facilities
2 nachten verbleven in februari 2024
Reactie van 호텔매니저 op 20 feb 2024
Dear Guest,Thank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely appreciate you to take the time to leave such thoughtful review.We will be delighted to have you back here at Lotte City Hotel Guro if your plan allows so.We promise to make your next trip an even more memorable one.We look forward to welcoming you again at Lotte City Hotel Guro.Best regards,General ManagerLotte City Hotel Guro

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location
Good location close to Guro metro station, many local restaurants and pubs nearby
1 nacht verbleven in februari 2024
Reactie van 호텔매니저 op 20 feb 2024
Dear Guest,Thank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely appreciate you to take the time to leave such thoughtful review.We will be delighted to have you back here at Lotte City Hotel Guro if your plan allows so.We promise to make your next trip an even more memorable one.We look forward to welcoming you again at Lotte City Hotel Guro.Best regards,General ManagerLotte City Hotel Guro

10/10 – Uitstekend

??

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
とてもよかったです！！ 飲食店なども多く便利でした。
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

SEUNG JAE

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Hwang

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024

10/10 – Uitstekend

YUKIHIRO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
駅くらも近いし、静かな環境
4 nachten verbleven in januari 2024
Reactie van Lotte City Hotel Guro op 11 feb 2024
Dear guest,Thank you for staying with us and sharing your experience at Lotte City Hotel Guro.We sincerely appreciate you to take the time to leave such thoughtful review.We will be delighted to have you back here at Lotte City Hotel Guro if your plan allows so.We promise to make your next trip an even more memorable one.We look forward to welcoming you again at Lotte City Hotel Guro.We are delighted to hear that you enjoyed our hotel. It would be an honor if we could have a chance to serve you next time.Best regards,Patrick KimGeneral ManagerLotte City Hotel Guro

10/10 – Uitstekend

seokkoo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

minwoo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024

10/10 – Uitstekend

IL

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

SUNGKYUNG

Zakenreiziger
Positief: Netheid, personeel en service
출장시 늘 이용하는 롯데시티구로점인데 친절도 청결도가 너무 만족입니다
1 nacht verbleven in januari 2024
Reactie van FRDJWKANG op 3 feb 2024
안녕하십니까 임성경 고객님,저희 롯데시티호텔구로를 이용해주시고 귀중한 시간을 내어고객님의 소중한 의견을 남겨주셔서 감사합니다.머무시는 동안 편안하고 즐거운 시간으로기억해 주셔서 저희 또한 보람과 기쁨을 느낍니다.앞으로도 최고의 만족을 제공해 드리기 위해최선을 다하는 롯데시티호텔 구로가 되겠습니다.저희 호텔을 믿고 투숙해주셔서 다시 한 번 감사드리며,추워진 날씨에 건강에 유의하시고, 고객님 가정에 평안함과 행복이 깃들기를 기원하겠습니다.오늘도 즐거운 하루 보내십시오.감사합니다.롯데시티호텔 구로총지배인 김준우