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Beoordelingen van Namsan Forest in Myeongdong

2.5 out of 5
Namsan Forest in Myeongdong
29 Toegye-ro 14-gil, Jung-gu, 4F Namsan Forest, Seoul

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 4 van 26 beoordelingen" "
Gastenscore: 8 - Goed. 4 van 26 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 26 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 26 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 26 beoordelingen" "

6,0/10

Netheid

5,6/10

Personeel en service

7,6/10

Voorzieningen

5,6/10

Staat van de accommodatie en faciliteiten

Beoordelingen

6/10 – Redelijk

Hing tong

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
快閃旅遊者好介紹
地點超正, 方便中帶優靜。 以便宜價錢可得到等同服務, 其實對快閃旅遊者是足夠了。只是旅店不提供浴巾就有點不足, 加上清潔狀況不太好。 值得一提是HOTEL.COM說2時CHECK IN, 但旅店卻要 3時才可CHECK IN, 不知那出問題了。
4 nachten verbleven in december 2019
Reactie van Rita op 15 jan 2020
您好，我們有提供浴巾，您和櫃檯講我們會拿給您~清潔方面我們會再注意，謝謝您給的反饋！

4/10 – Matig

Jasper

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Disappointment.
The heated toilet seat is broken. The kitchen wares is horrible. There isn't enough towel and it's very small. The place is super run down. Place felt dirty and run down.
1 nacht verbleven in december 2019

6/10 – Redelijk

Dong hyuk

Positief: Comfort kamer
2 nachten verbleven in augustus 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There is no one to check you in at this property. There will either be a piece of paper on a desk with your name, room number, and the lock passcode for said room (!!!), or you will have to contact the management through an iPad on the wall of the "Front Desk". Both of these methods present an extreme security risk, as there is no lock on the entrance, meaning anyone can enter, look at the message history on the iPad and see any guest's room number and passcode. On a related note, contacting the management can be extremely difficult as they do not seem to be consistently monitoring these messages. This was evidenced by a number of guests having left questions in the messages, only to be answered hours later, or not at all. As for the room quality, you're bound to find somewhere nicer for the same or less money. The "mattress" was essentially a box spring. Overall cleanliness was average at best. The shower and the toilet are in the same room, which is fine in and of itself, as I am told this is common in South Korea. However there is zero separation, meaning that the toilet paper is liable to get wet... Cannot recommend this property on the grounds of the insecure check-in alone, and it has no other redeeming features. Even if you just need a place to crash, you'll no doubt be able to find a nicer place in the same area for less money.
2 nachten verbleven in juni 2019
Reactie van JiEun op 11 sep 2019
Hello, firstly we would like to thank you for your time leaving us a review to share your experience with others. Our front desk works from 8am to 11pm on Mon to Sat and 8am to 4pm on Sunday. Which there's people to check people in in these time. However, I think that you might arrived our place after our working hours that's why no one was siting at the front desk and there's paper with your name on our desk. There're a whole lot of CCTV all around this buildings and moreover, we didn't even had like a case of people got their things stolen in our place. The ipad is for the late comers or any other emergency request during the late night. We did replied late sometimes and we are sorry about that but we insist we did better these days. However, those evidence you found such as unreplied message are mostly because we just got contacted with them in another social medial platform or sometimes they just call us after typing message in the ipad, and we just solve their problem. We do delete the message every morning and evening as some of our guest didn't get to delete their conversation on time. We have changed all our mattress at the past July and we are sorry to make you feel uncomfortable with our old ones. Land in Seoul are insanely expensive, and we are sorry that our toilet may be small in some of the rooms. And again, we do have people in the front desk but not when you are coming in at 1am.. Guest Houses in Seoul seldom got a 24hrs front desk with people siting at there. We are sorry that we can't meet your expectation.

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in juni 2019

8/10 – Goed

Stopgirl, Thailand

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
พนักงานพูดจาไม่ค่อยดี ต้องให้ทาง expedia โทรมาให้อีกรอบถึงจะยอมใฟ้เขืาพัก
2 nachten verbleven in juni 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Won’t come back again
Since the hostel was overbooked, I had to move to another room during my stay, this is really annoying. The bathroom is awful, after you shower, everywhere in the bathroom is wet and there is nowhere to leave your clothes at.
3 nachten verbleven in mei 2019

4/10 – Matig

jongchan

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
위치는 구 ~ ㄷ, 서비스는 노굳
여행목적지인 남산 근처이라서 위치는 좋았는데 관리매니저가 자리에 없어서 상당히 불편했읍니다. 주차, 욕실용품등.... 매니저에게 전화하니 휴일이라서 출근을 안한다고 하고, 안내데스크는 비워있고, ㅠㅠㅠ
1 nacht verbleven in mei 2019

8/10 – Goed

I'll Be Ur

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Location and water supply is good. No bath towel provided only face towel.
5 nachten verbleven in april 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
明洞のメインストリートが歩いてすぐにあったので好立地でした！！ バスタオルやゴミなども毎朝、外ドアに置いておくと回収されていたのでよかったです。
3 nachten verbleven in maart 2019

2/10 – Ontzettend slecht

Fukumi

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
最低なホテル！！
最悪でした！3/24~26 6人で2部屋予約していました。 せっかくの旅行が台無しです！ 先ず、部屋が取れていないのでなれない韓国語で話を進めましたが中々先に進めず 空いてないので1部屋6人で寝ることになりました。その話に至るまで対応が酷すぎます！ホテルのミスなのに1度も謝らず深ーーい溜息ばかり吐く始末Σ(ﾟдﾟ；)もう悲しくなってきました。ソウルの友達を読んで通訳してもらいましたが、とにかく次の日は2部屋を用意するとの事で我慢しました。その日2人目がシャワーを浴びてると お湯は出ずに水・・・フロントに行くと無人、ありえない！タブレットが置いてあり、それで対応( .. )仕方なくフロントにあるトイレのシャワーを使うことになりました！ホテルに書いてある電話も全く通じないんですよ！信じられません_( _︶⌓︶ )_ 次の日夕方又フロント無人のままで私達は、どこの部屋に行けばいいのかも分からず時間が過ぎてしまい又又タブレットでの対応、とにかく、ありえない事ばかりです。15年間韓国に来てますが こんなに対応が酷いところは初めてでした。 泊まるとトラブルが起こりますので絶対進めません！ それとホテルズドットコムにも1日目連絡した時に原因や結果をメールで送りますと電話で聞きましたが何度も見てもメールは来てませんでした(◞‸◟ㆀ) 対応が良ければ怒りませんが ホテル側は謝らず溜息ばかりで 怒り爆発しました！
2 nachten verbleven in maart 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
トイレとシャワーと洗面台が同じで、仕切りカーテンもないので大変。 チェックインは備え付けのiPadでやる。最初は戸惑う。
3 nachten verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
とても良かったです。
お風呂が付いてなかったことと乾燥がすごかったこととチェックアウトの時人がいなかったのは少し残念でしたが、部屋も暖かく広く、従業員の方も親切でとても良かったです。
2 nachten verbleven in februari 2019
Reactie van soo op 13 mrt 2019
Thank you:)

10/10 – Uitstekend

Geverifieerde reiziger

6 nachten verbleven in december 2018
Reactie van JUNG op 15 jan 2019
THANKS!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Walking distance to Myeongdong shopping area, quite place to rest after a long hour outside. There a 24 hrs convenient store downstairs and along the way there a few cafe and restaurants. This is a guest house and don’t expect daily housekeeping, they only change daily towel and refill amenities. The floor was heated during winter in my family studio which come with a washing machine. There a day where water heater was spoiled and they offer us to wash up in another empty room while the rectified the problem immediately. Overall stay was pleasant, except that the bed is abit hard.
9 nachten verbleven in december 2018
Reactie van JUNG op 17 jan 2019
Thanks! If you want housekeeping service, tell to my staff. Originally we don't provide housekeeping service daily. And you can use coin laundry on B1 lounge. Sorry that you feel uncomfortable.

8/10 – Goed

Bala, Malaysia

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Great location, walking distance to Namsan Tour & Myeongdong Street. I stayed 4 nights, never a single day the room was cleaned even upo request.
4 nachten verbleven in december 2018
Reactie van JUNG op 15 jan 2019
Thanks! I'm looking forward to meeting you again.

4/10 – Matig

WAHIDAH, Butterworth, PNG

Positief: Netheid
We booked and paid for room with kitchen but when we got there firstly, they couldnt even found our booking. So we showed our proofs of payment and booking. They placed us in 2 different rooms, which is okay with us because one of the room came with a kitchen. But the next morning we were asked to change room, to just one room, we said okay until we realized that the room has no kitchen. We told the guy that work there that we paid for room with kitchen, but he told us theres nothing he can do. It was a poor experience for us using expedia. That our first and last time using expedia.
3 nachten verbleven in november 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Comfort kamer
Who should be blamed?
I am disappointed because I did not get the type of room I reserved. It was uncomfortable to squeeze in a small room regardless of the 3 queen beds as I travelled with teenage children. I requested to change room but the staff in charge was reluctant to do so. He claimed that hotel.com had booked the room given to me. What is the guarantee I 'll get the exact room that I might reserve in the future??
6 nachten verbleven in november 2018

10/10 – Uitstekend

TSUBOMI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
。
バスタブがあってすごくよかったです！また行きます^ - ^
2 nachten verbleven in oktober 2018

4/10 – Matig

Milton

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I was advised beforehand that there was no front desk service and to contact hotel for check in information before arrival. 2 emails got no response and finally connected via kakao talk. Hotel location is good...3 minute walk to Myeongdong subway station exit 4 right next to McDonalds and Paris Baguette. Right across the street is the Myeongdong shopping district and street food vendors. Ground floor of the hotel also has a 24 hour convenience store The reason for the low rating is the lack of any guest service whatsoever. All communication with the staff is written on a large eraser board. I had a major problem with water leaking directly from the sink to the floor and luckily there was a drain right there to catch most of the water. I made 1 verbal request and 2 written request for repair but received no response at all. I was hoping to get some kind of compensation before checking out but did not get the opportunity to do so.
7 nachten verbleven in oktober 2018

4/10 – Matig

Sally, Malaysia

Positief: Personeel en service
Negatief: Netheid
The room was not too bad for the price, but a few improvements could make it a much better experience for us as a quest. 1. Lights and more signages to the entrance. The entrance was difficult to find as it was dark and not enough signages. It was quite stressful as we were dragging heavy luggages and I was travelling with my mom. 2. More attention in preparing the room for check-in. The room was not well prepared as there was still rubbish from the previous guest in the toilet dustbin and no large towels provided. By the time we realized there we no large towels it was too late to ask for some as the receptionist is only there between 10am-6pm.
3 nachten verbleven in oktober 2018

4/10 – Matig

韋豪

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
我訂6人房，結果老闆只幫我訂2人房，要我坐車去弘大住另一間，小小一間住6個人真的不是很舒服。但他的員工，會講中文，幫助了很多！我們需要什麼，問他他都會幫助我們，這點讓我們很感動！
4 nachten verbleven in september 2018

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
4 nachten verbleven in augustus 2018

2/10 – Ontzettend slecht

いぐち, 名古屋

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
エクスペディアでは予約取れたことになっていたのに部屋は空いてないといわれた。 全額返金対象に値する
1 nacht verbleven in juli 2018