Değerli Misafirimiz Barış Bey, Regnum Carya olarak, gösterdiğiniz nazik ilgiye ve değerli vaktinizi otelimizi değerlendirmeye ayırdığınız için teşekkür ederiz!Olumlu değerlendirmelerinizin bizi çok mutlu ettiğini söylemek ve tüm Regnum Carya ekibi olarak sizlere tatiliniz boyunca en iyi hizmeti verebilmek için çabaladığımızı belirtmek isteriz.Tatilinizin harika bir parçası olmaktan mutluluk duyuyoruz ve sizleri tekrar misafir etmek için sabırsızlanıyoruz. Saygılarımızla,

Dear Valued Guest, Thank you very much for your review! We are very glad you had a good experience in our property. The Regnum Carya team puts guest experience and satisfaction is our priority, and your words reaffirm the hard work we put in every day! Have a great day ahead! Warmest regrads, Moldir Tulemissova Regnum CRM Agent

Geachte gast, Allereerst willen we u bedanken voor uw vriendelijke beoordeling over ons hotel. We zijn blij te horen dat u van uw vakantie in ons hotel heeft genoten. Helaas hebben we gezien dat we u niet tevreden hebben gesteld met al onze diensten. We willen dat u weet dat we uw beoordeling zeer serieus hebben genomen en dat we eraan zullen werken, dat deze in de toekomst niet meer zal worden herhaald. We hopen u weer te verwelkomen in Regnum Carya! Met vriendlijke groet Jennifer-Deborah Borgmann Guest Relations Agent

Sehr geehrter Herr Tayyar,Es freut uns wirklich sehr zu hören, dass Sie in unserem Hotel einen schönen Urlaub verbringen konnten und mit unserem Service zufrieden sind, was uns natürlich positiv darin bestärkt den Service für unsere Gäste zu erhöhen und somit unsere Qualität auf ein höheres Niveau zu tragen. Als Hotel-Management, bemühen wir uns immer um unsere Gäste den bestmöglichen Service zu geben. In diesem Sinne sind wir Ihnen dankbar, dass Sie uns mit Ihren positiven Anmerkungen und Kommentaren unterstützen. So sehr wir uns über Lob freuen, so wichtig ist auch Kritik für uns. Herzlichen Dank, dass Sie uns Ihre Gedanken zu den Bereichen mitteilen, die Ihres Erachtens überdacht und weiterentwickelt werden sollten und uns somit die Chance gegen, auf unsere Schwachstellen gezielter einzugehen. Sie können sicher sein, dass alle Ihre Kommentare bereits mit unserem Hotel-Management geteilt wurden und für weitere Verbesserungen ernsthaft berücksichtigt werden. Wir sind voller Erwartung, Sie hoffentlich bald wieder in unserem Haus begrüßen zu dürfen und Ihnen erneut einen wundervollen Urlaub Ihnen anbieten zu können.Bis dahin verbleiben wir mit den liebsten & sonnigen Grüßen und wünschen Ihnen nur das Beste.Mit freundlichen Grüßen,Esra YAZIRLIOĞLU(Ms.)Guest Experience Management

Dear Guest,It is of utmost importance for us to have our guests satisfied and delighted with what they experienced during their holiday. You can be assured that we noted already your evaluation with all details, already been shared with our Hotel Management and is seriously taken into consideration for further improvement. We would like to emphasise that your opinions about our hotel are of great importance to all our staff and as Regnum Team, we are all together striving to provide all our guests with the highest level of service, therefore we would like to thank you very much for reaching out and providing us with your valuable feedbacks.As Regnum Carya team, we are always very happy to be part of a great memory of your holiday and it would be a great pleasure for us to welcome you as our valuable guest again to provide the best service and experience. Warmest regards and wish you all the best,Elif Okur (Mrs.)

Dear Guest,Thank you for sharing your 4* rating with us.It was our pleasure to have you as our guest!Hopefully, soon we will have a new opportunity to welcome you to our resort!Kind regards,Elif Okur (Mrs.)

Sehr geehrte Frau Toth,Es freut uns wirklich sehr zu hören, dass Sie in unserem Hotel einen schönen Urlaub verbringen konnten und mit unserem Service zufrieden sind, was uns natürlich positiv darin bestärkt den Service für unsere Gäste zu erhöhen und somit unsere Qualität auf ein höheres Niveau zu tragen. Als Hotel-Management, bemühen wir uns immer um unsere Gäste den bestmöglichen Service zu geben. In diesem Sinne sind wir Ihnen dankbar, dass Sie uns mit Ihren positiven Anmerkungen und Kommentaren unterstützen. Zufriedenheit jedes einzelnen Gastes liegt uns wirklich sehr am Herzen, so seien Sie sicher, dass wir alles dafür tun werden, damit unsere Gäste einen unvergesslichen Aufenthalt im Regnum Carya erleben.Ihre lobenden Worte werden wir sehr gerne an die entsprechenden Abteilungen und besonders an der Erhan weitergeben. Vielen Dank im Voraus für Ihre Unterstützung.Wir möchten Sie wissen, wir freuen uns schon auf Ihren nächsten Besuch. Bis dahin verbleiben wir mit den liebsten & sonnigen Grüßen und wünschen Ihnen nur das Beste.Mit freundlichen Grüßen,Esra YAZIRLIOĞLU(Ms.)

Dear Kevin,First and foremost, on behalf of Regnum Carya family we would like to express our gratefulness for choosing our Hotel for your holiday and sharing your review.You can be assured that we noted already your evaluation and all feedbacks. It has already been shared with our Hotel Management and relevant departments. As a big Regnum family, we are working hard to offer our visitors the greatest level of service, and we consider your feedback as an opportunity to fill in any gaps in our services. We really appreciate for taking your precious time to write a comment with all your sincerity. We wish your loyalty to our brand stays for many years, and we definitely look forward to welcoming you back for the in the near future!Best regardsEsra YAZIRLIOĞLU (Ms.)Guest Experience Management

Değerli Yunus Bey,Öncelikle konaklamanızda Regnum Carya'yı tercih ettiğiniz için teşekkür ederiz.Sizlerin ihtiyaç ve isteklerini belirleyip doğru zamanda ve doğru şekilde sunabilmek için Regnum Ailesi olarak ciddi bir şekilde çaba sarf ettiğimizi vurgulamak isteriz.Misafirlerimizin huzuru, sağlığı, güvenliği bizler için her zaman öncelikli olmakla birlikte, tüm ekibimiz siz değerli misafirlerimiz için en iyisini sağlamaya gayret göstermektedirler. Kendini sürekli olarak iyileştirirken bulunduğu bölgenin gelişimine ve marka değerine katkıda bulunan bir işletme olarak siz kıymetli misafirlerimiz için devam ediyor olacağız. Siz değerli misafirlerimizi tekrar ağırlamaktan mutluluk duyarız.

Dear Michelle,Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you had an amazing time during your stay. It warms our hearts to know that our efforts to provide a fantastic and hassle-free experience made a positive impact on your vacation.We are very happy to be part of a great memory of your holiday and it would be a great pleasure for us to welcome you as our valuable guest again to provide the best experience.Warmest regards and wish you all the best,

Dear Riza,Thank you for sharing your 10* rating with us.It was our pleasure to have you as our guest!Hopefully, soon we will have a new opportunity to welcome you to our resort!Kind regards,

Dear Morenike,First and foremost, on behalf of Regnum Carya family we would like to express our gratefulness for choosing our Hotel for your holiday and sharing your review.You can be assured that we noted already your evaluation and all feedbacks. It has already been shared with our Hotel Management and relevant departments. As a big Regnum family, we are working hard to offer our visitors the greatest level of service, and we consider your feedback as an opportunity to fill in any gaps in our services. We really appreciate for taking your precious time to write a comment with all your sincerity. We wish your loyalty to our brand stays for many years, and we definitely look forward to welcoming you back for the in the near future!Best regards,

Dear Simon, First of all we would like to thank you for choosing Regnum Carya for your holiday and sharing your precious review with us. It would be a great pleasure to pass on your kind compliments about Amber Villas. We are delighted to hear that you had a memorable stay in Regnum Carya. We place the utmost attention on making sure that our visitors are happy and satisfied with their holiday. We, the Regnum family, are constantly working to provide the best level of quality and service, therefore we can see that we are getting closer to becoming a second home for our valued guests. We wish your loyalty to our brand stays for many years, and we are looking forward to welcoming you soon with your family for another worth remembering visit!Wish you all the best.

Dear Akif,We would like to express our sincere gratitude for the fact that you’ve chosen Regnum Carya. We would particularly like to point out that your happiness is our priority and means a lot to our team. Therefore, your evaluation has been carefully read by us with great care and big happiness. We are really proud and it gives us great pleasure to learn that you were pleasantly satisfied with your stay. We are very happy to be part of a great memory of your holiday and it would be a great pleasure for us to welcome you as our valuable guest again to provide the best experience. Wish you all the best,

Dear Guest, We would like to express our sincere gratitude for the fact that you’ve chosen Regnum Carya. We would particularly like to point out that your happiness is our priority and means a lot to our team. Therefore, your evaluation has been carefully read by us with great care and big happiness. We are really proud and it gives us great pleasure to learn that you were pleasantly satisfied with your stay. You can be assured that we noted already your evaluation, especially about the food in Thai restaurant and some of the staff. It has already been shared with our Hotel Management and relevant departments. As a big Regnum family, we are working hard to offer our visitors the greatest level of service, and we consider your feedback as an opportunity to fill in any gaps in our services. We are very happy to be part of a great memory of your holiday, and it would be a great pleasure for us to welcome you as our valuable guest again to provide the best experience. Wish you all the best,

Sehr geehrte Frau Wioletta,Es freut uns wirklich sehr zu hören, dass Sie in unserem Hotel einen schönen Urlaub verbringen konnten und mit unserem Service zufrieden sind, was uns natürlich positiv darin bestärkt den Service für unsere Gäste zu erhöhen und somit unsere Qualität auf ein höheres Niveau zu tragen. Als Hotel-Management, bemühen wir uns immer um unsere Gäste den bestmöglichen Service zu geben. In diesem Sinne sind wir Ihnen dankbar, dass Sie uns mit Ihren positiven Anmerkungen und Kommentaren unterstützen. Zufriedenheit jedes einzelnen Gastes liegt uns wirklich sehr am Herzen, so seien Sie sicher, dass wir alles dafür tun werden, damit unsere Gäste einen unvergesslichen Aufenthalt im Regnum Carya erleben.Wir möchten Sie wissen, wir freuen uns schon auf Ihren nächsten Besuch. Bis dahin verbleiben wir mit den liebsten & sonnigen Grüßen und wünschen Ihnen nur das Beste.Herzliche Grüße von unserem ganzen Team,Elif Çelebi (Ms.)

Dear Guest Indhira,We would particularly like to point out that your happiness is our priority and means a lot to our team. Therefore, your evaluation has been carefully read by us with great care and big happiness. We are really proud and it gives us great pleasure to learn that you were pleasantly satisfied with your stay. We are very happy to be part of a great memory of your holiday and it would be a great pleasure for us to welcome you as our valuable guest again to provide the best experience. Warmest regards and wish you all the best,Elif Çelebi (Ms.)

Dear Guest, First and foremost, on behalf Regnum Carya family we would like to express our gratefulness for choosing our Hotel for your holiday and sharing your positive review with us. It was an honor to have you as our guest and we are very happy to hear that you had a pleasant stay with us. We would particularly like to point out that your happiness is our priority and means a lot to our team. Therefore, your evaluation has been read by us with great care and big happiness. We wish your loyalty to our brand stays for many years, and we are looking forward to welcoming you soon with your family for another worth remembering visit.Wish you all the best,

Dear Guest, As Regnum Carya Family, we are genuinely delighted for taking the time to share your nice comment, which is very valuable to us.As you can understand, every feedback is really important for us to analyze the satisfaction of our guests and use them to evaluate ourselves. Therefore, we would like to thank you for your kind words, and we are truly happy to see your positive reviews. We would be happy to welcoming you again on your next trip. Wish you all the best,

Dear Guest, First and foremost, on behalf Regnum Carya family, we would like to express our gratefulness for choosing our Hotel for your holiday and sharing your positive thoughts with us. We are truly happy to hear that you have visited our resort for the fifth time and appreciate you as one of our family members, as one of our most important goals is to be your second home where you can relax and enjoy your stay. With the help of your feedback, we strive to provide you, our valued visitors, with better service every day in order to earn your gratitude. We would therefore consider it an honor to have you, our beloved guest and member of our family, join us once more the following time.Wish you all the best,

Değerli Misafirimiz Ufuk Bey, Tesisimizde güzel bir vakit geçirmiş olmanıza çok sevindik. Hizmetlerimiz hakkında paylaşmış olduğunuz güzel puanlamanız için tüm ekibimiz adına sonsuz teşekkür ederiz. Misafirlerimizin memnuniyeti bizim için en büyük motivasyon kaynağıdır. Bizlere büyük bir aile olmanın mutluluğunu yaşatan siz değerli misafirlerimize ayrı ayrı şükranlarımızı sunuyoruz.Bizleri tercih ettiğiniz için içten teşekkür eder, sizleri en yakın zamanda tekrar Regnum Carya'da ağırlama fırsatını yakalamayı umarız.Sayılarımızla,

Dear Guest Moheed,Thank you for sharing your 5* rating with us and your comments.It was our pleasure to have you as our guest!Hopefully, soon we will have a new opportunity to welcome you to our resort!Kind regards

Değerli Misafirimiz Uğur Bey,Öncelikle tatilinizde otelimizi tercih ettiğiniz ve yüksek puanınızı Expedia takipçileri ile paylaştığınız için çok teşekkür ederiz. Sizleri tekrar ağırlamaktan memnuniyet duyacağımızı belirtmek isteriz.

Dear Guest,We would like to express our sincere gratitude for the fact that you’ve chosen Regnum Carya. We would particularly like to point out that your happiness is our priority and means a lot to our team. We are really proud and it gives us great pleasure to learn that you were pleasantly satisfied with your stay. We are very happy to be part of a great memory of your holiday and it would be a great pleasure for us to welcome you as our valuable guest again to provide the best experience. Warmest regards and wish you all the best,Elif Çelebi (Ms.)

Dear Guest,Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you and your family had an amazing time during your stay. It warms our hearts to know that our efforts to provide a fantastic and hassle-free experience made a positive impact on your vacation.Your kind words about our pools, beaches, a la carte restaurants, hotel entertainment, and other amenities mean a lot to us. We're dedicated to ensuring that every aspect of our resort contributes to our guests' enjoyment.We truly appreciate your feedback and hope to welcome you and your family back for another incredible stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.Warmest regards,Elif Çelebi (Ms.)

Dear Guest,We would particularly like to point out that your happiness is our priority and means a lot to our team. We are really proud and it gives us great pleasure to learn that you were pleasantly satisfied with your stay. We are very happy to be part of a great memory of your holiday and it would be a great pleasure for us to welcome you as our valuable guest again to provide the best experience. Warmest regards and wish you all the best,Elif Çelebi (Ms.)

Dear Liborio Felice,On behalf of the Regnum Carya family, we would like to thank you for choosing our hotel and we are very glad to know that the services provided by us have been appreciated by you so highly to score! This kind of feedback increases our motivation and gives us the power to continue at the same tempo. Thank you once again for choosing us as your preferred hotel. We hope to welcome you back soon for another remarkable experience.Yours sincerely,

Dear Abdulaziz,We would particularly like to point out that your happiness is our priority and means a lot to our team. Therefore, your evaluation has been carefully read by us with great care and big happiness. We are really proud and it gives us great pleasure to learn that you were pleasantly satisfied with your stay. We are very happy to be part of a great memory of your holiday and it would be a great pleasure for us to welcome you as our valuable guest again to provide the best experience. Warmest regards and wish you all the best,Elif Çelebi (Ms.)

Lieber Erich,Es freut uns sehr zu hören, dass Sie in unserem Hotel einen schönen Urlaub verbringen konnten und mit unserem Service zufrieden sind was uns natürlich positiv darin bestärkt den Service für unsere Gäste zu erhöhen und somit unsere Qualität auf ein höheres Niveau zu tragen. Als Hotel Management, bemühen wir uns immer um unsere Gäste den bestmöglichen Service zu geben. In diesem Sinne sind wir Ihnen dankbar, dass Sie uns mit Ihren positiven Anmerkungen und Kommentaren unterstützen. Ihre lobenden Worte sowie Empfehlungen werden wir sehr gerne an die entsprechenden Abteilungen und besonders an die Shadi von der Gästebetreuung weitergeben. Wir möchten Sie wissen, wir freuen uns schon auf Ihren nächsten Besuch. Bis dahin verbleiben wir mit den liebsten & sonnigen Grüßen und wünschen Ihnen nur das Beste.Herzliche Grüße von unserem ganzen Team,Elif Çelebi (Ms.)

Dear Guest,Thank you so much for sharing your experience about your recent stay at the Regnum Carya. It is a pleasure to know we could meet your expectations and make your vacation memorable. We highly appreciate your beautiful comments and would like to thank you for taking your valuable time to share your gracious review. It shows us that we as the Regnum Carya are on the right track for reaching the highest guest satisfaction. It is of utmost importance for us to have our guests satisfied and delighted with what they experienced during their holiday. We would like to emphasise that your opinions about our hotel are of great importance to all our staff and as Regnum Team, we are all together striving to provide all our guests with the highest level of service, therefore we are very grateful to you for supporting us with your positive remarks and comments. We will be happy to pass on your words of praise to Mr. Moussa and our entire team. As Regnum Carya team, we are always very happy to be part of a great memory of your holiday and it would be a pleasure for us to welcome you as our valuable repeat guest again.It is pleasure for us that you trusted your vacation to us and we believe that we will have an opportunity to welcome you back for the next fabulous stay! Kindest regards, Sabiha YAPICI (Mrs.)Guest Experience Management

Değerli Misafirimiz,Öncelikle, konaklamanızda Regnum Carya’yı seçmiş olduğunuz için teşekkür ederiz.Regnum Carya çalışanları olarak, tüm ekibimizin amacı; misafirlerimize en üst hizmet kalite standartlarını sunarak beklentilerini karşılamak, memnuniyetlerini sağlamak ve bunu gerçekleştirmek adına çaba göstermektir. Sizlerin yorum ve görüşleri, hedeflediğimiz hizmet standartlarını sunabilmemiz adına büyük önem taşımaktadır.Konaklamanızın beklentilerinizi karşılayamadığını duymaktan büyük üzüntü duyduk. Bu yorumunuzu kendimizi iyileştirmek için bir şans olarak görüyor ve büyük bir Regnum ailesi olarak misafirlerimize en yüksek hizmet kalitesini sunmak için çabalıyoruz. Geri bildiriminizin yönetim ekibimizle paylaşıldığından ve ayrıntılı olarak değerlendirildiğinden emin olabilirsiniz.Desteğinizin bizim için çok önemli olduğunu bir kez daha belirtir, sizleri tekrar tesisimizde ağırlamaktan onur duyarız.Saygılarımızla,Elif Çelebi (Ms.)

Liebe Uta Sarah Müller,Von ganzem Herzen möchten wir uns erstmal ganz herzlich bedanken, dass Sie sich die Zeit genommen haben uns zu bewerten und unseren besten Dank auch für Ihren umfangreichen Kommentar dazu.Es freut uns wirklich so sehr von Ihnen zu lesen, dass wir Ihnen ein so schönes Erlebnis bereiten konnten und Sie sich rundum wohlgefühlt haben bei uns. Wir geben stets unser Bestes, um auch wirklich unseren Gästen den besonderen Regnum Carya Moment erleben zu lassen. Ihre lobenden Worte sowie Empfehlungen werden wir sehr gerne an die entsprechenden Abteilungen und an unser gesamtes Team weitergeben.Es wäre uns eine Freude, Sie bald wieder zu einem schönen Aufenthalt im Kreise der Regnum Carya Familie begrüßen zu dürfen. Bis dahin verbleiben wir mit sonnigen Grüßen und wünschen Ihnen nur das Beste.Herzliche Grüße von unserem ganzen Team!

Dear Guest,We would like to express our sincere gratitude for the fact that you’ve chosen Regnum Carya. We would particularly like to point out that your happiness is our priority and means a lot to our team. We are really proud and it gives us great pleasure to learn that you were pleasantly satisfied with your stay. We are very happy to be part of a great memory of your holiday and it would be a great pleasure for us to welcome you as our valuable guest again to provide the best experience. Warmest regards and wish you all the best,Elif OKUR (Mrs.)

Dear Guest, We would like to thank you for choosing Regnum Carya and thank you for your time to share your experience. We are happy to be part of a great memory of your trip and look forward to the pleasure to be your hosts again. Kindest regards, Elif Çelebi

Dear Guest, We would like to thank you for choosing Regnum Carya and thank you for your time to share your experience. We are happy to be part of a great memory of your trip and look forward to the pleasure to be your hosts again. Kindest regards, Elif Çelebi

Dear Guest, Thank you for your staying with us and for sharing your experience here. As the Regnum Carya family, we are very glad to hear that you had a wonderful and comfortable holiday with our facilities. We are looking forward to welcoming you to Regnum Carya in the nearest future. Kindest regards, Elif Çelebi

Dear Guest, Thank you for your staying with us and for sharing your experience here. As the Regnum Carya family, we are very glad to hear that you had a wonderful and comfortable holiday with our facilities. We are looking forward to welcoming you to Regnum Carya in the nearest future. Kindest regards, Elif Çelebi

Dear Guest, First of all, thank you for choosing our hotel for your holiday and then sharing your high score with Expedia followers. As the Regnum Carya family, we are glad that you spent a pleasant and quality time in our facility where we consider every detail for the satisfaction of our guests. We are looking forward to welcoming you to Regnum Carya in the nearest future. Kindest regards, Elif Çelebi

Dear Guest, Thank you for your staying with us and for sharing your experience here. As the Regnum Carya family, we are very glad to hear that you had a wonderful and comfortable holiday with our facilities. We are looking forward to welcoming you to Regnum Carya in the nearest future. Kindest regards, Elif Çelebi

Dear Guest, We would like to thank you for choosing Regnum Carya and thank you for your time to share your experience. We are happy to be part of a great memory of your trip and look forward to the pleasure to be your hosts again. Kindest regards, Elif Çelebi

Уважаемый гость, Благодарим Вас за прекрасный отзыв о Вашем отдыхе в Regnum Carya! Для нас было честью приветствовать Вас в нашем отеле! Мы рады, что Вы провели замечательный отпуск, получили максимальный комфорт от пребывания и оценили уровень сервиса, а Ваши теплые слова в являются лучшей наградой за наш труд. Надеемся, что отдых оправдал все Ваши ожидания и в скором будущем Вы вновь порадуете нас своим визитом. До скорых встреч! С наилучшими пожеланиями, Ирина Озкокдемир Guest Experience Agent

Değerli Misafirimiz Ramazan Bey, Regnum Carya tatil deneyiminiz hakkında memnuniyetinizi paylaştığınız için çok teşekkür ederiz. Umarız en kısa sürede sizi ve ailenizi tekrar ağırlama ve alışmış olduğunuz konforu tekrar yaşatabilme imkanımız olur. Saygılarımızla, Elif Çelebi

Lieber Ali, als Allererstes möchten wir uns bei Ihnen sehr herzlich bedanken, dass Sie sich Ihre kostbare Zeit nehmen für Ihre ausführliche Rückmeldung zu Ihrem Aufenthalt in unserem Haus. Es freut uns sehr zu wissen, dass Sie in unserem Hotel einen schönen Urlaub verbringen konnten und mit unserem Service zufrieden sind was uns natürlich positiv darin bestärkt den Service für unsere Gäste zu erhöhen und somit unsere Qualität auf ein höheres Niveau zu tragen. Ihre Bewertung zeigt uns, dass dies uns gelungen ist. Als Hotel Management, bemühen wir uns immer um unsere Gäste den bestmöglichen Service zu geben. In diesem Sinne sind wir Ihnen sehr dankbar, dass Sie uns mit Ihren positiven Anmerkungen und Kommentaren unterstützen. Zufriedenheit jedes einzelnen Gastes liegt uns wirklich sehr am Herzen, so seien Sie sicher, dass wir alles dafür tun werden, damit unsere Gäste einen unvergesslichen Aufenthalt im Regnum Carya erleben. Es wäre uns eine Freude Sie bald wieder zu einem schönen Aufenthalt im Kreise der Regnum Carya Familie begrüßen zu dürfen. Bis dahin verbleiben wir mit sonnigen Grüßen und wünschen Ihnen nur das Beste. Herzliche Grüße vom gesamten Team, Adnan MENLIKLI Guest Experience Manager

Cher Client, Au nom de Regnum Carya, Nous tenons à vous remercier pour votre aimable intérêt et pour avoir pris votre temps précieux pour évaluer notre hôtel sur Expedia! Nous avons remarqué que vous avez très bien noté la plupart de nos services, ce qui nous motive à déployer beaucoup plus d'efforts pour atteindre le plus haut niveau de qualité. Nous tenons à souligner que vos opinions sur notre hôtel sont d'une grande importance pour tout notre personnel et en tant qu'équipe Regnum, nous nous efforçons tous ensemble de fournir à tous nos clients le plus haut niveau de service, nous tenons donc à vous remercier pour votre commentaires concernant le spa et salle de sport et piscines . Vous pouvez être assuré qu'il a déjà été partagé avec notre équipe de direction. Nous sommes heureux de faire partie d'un grand souvenir de votre voyage et espérons avoir le plaisir d'être à nouveau vos hôtes. Meilleures salutations Elif Çelebi

Değerli Misafirimiz, Regnum Carya Ailesi olarak kıymetli vaktinizi ayırarak bizler için çok değerli olan güzel yorumunuzu paylaştığınız için teşekkür ederiz. Otelimizden ve sunulan hizmetlerden bu denli memnun kalmanız bizleri çok mutlu etti. Sizler için her türlü ayrıntıyı düşünmek ve gerçekleştirmek bizler için bir onurdur. Ayrıca bu olumlu yorumlarınızın bizim için büyük bir motivasyon kaynağı olduğunu da belirtmek isteriz. En kısa sürede sizleri otellerimizde yeniden ağırlayabilmek umuduyla, bir sonraki görüşmemize kadar sağlıcakla kalın. Saygılarımızla, Elif Çelebi

Dear Guest,We would like to express our sincere gratitude for the fact that you’ve chosen Regnum Carya. We would particularly like to point out that your happiness is our priority and means a lot to our team. We are really proud and it gives us great pleasure to learn that you were pleasantly satisfied with your stay. We are very happy to be part of a great memory of your holiday and it would be a great pleasure for us to welcome you as our valuable guest again to provide the best experience. Warmest regards and wish you all the best,Elif OKUR (Mrs.)

Уважаемый Михаил, Благодарим Вас за предпочтение Regnum Carya среди тысячи других отелей турецкого побережя! Вдвойне приятно, что мы смогли оправдать Ваши ожидания и Вы высоко оценили качество предоставляемых нами услуг. В то же время мы очень сожалеем, что наш персонал не смог убедить вас своей профессиональностью. Всегда есть сферы и детали, которые можно улучшить и развить, ведь как говорится совершенству нет приделов, по-этому мы несомненно поделимся Вашими примечаниями и рекомендациями с менеджментом отеля, который в свою очередь обратит внимание на некие моменты и примет все необходимые меры по улучшению, дабы еще больше гостей получали высококачественный сервис и безупречное обслуживание в лучших традициях Regnum Carya. Мы очень ценим Ваше мнение, очень надеемся встретить Вас вновь и порадовать Вас нашим гостеприимством и улучшеным сервисом! С наилучшими пожеланиями, Анастасия Ревус Guest Experience Agent