Interieur

Beoordelingen van Spice Hotel & Spa All Inclusive

5 out of 5
Spice Hotel & Spa All Inclusive
Iskele Mevkii, Serik, Antalya

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 89 van 230 beoordelingen" "
Gastenscore: 8 - Goed. 74 van 230 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 230 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 230 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 230 beoordelingen" "

8,0/10

Netheid

7,6/10

Personeel en service

7,4/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Erdem

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really bad hotel
Really really bad. The rooms are not hygienic they clean per 3 days. The rooms smells not good. The music is from 90’ the food they use the same when its over. The service is really bad , I waited 5 hours for toilet paper and asked a new towel and his answer was we have so many rooms if everyone ask new one how can we wash these every day. I paid 600 for 5 days but its not 100 eu worth. Only thing wat was good is the location it was close to oludeniz and hisarönü. NEVER AGAIN.
5 nachten verbleven in september 2022
Reactie van Spice Hotel & SPA op 15 sep 2022
Hello dear Spice Hotel & SPA Guest, We would like to thank you for taking your valuable time to share your experiences with our other guests. You can be sure that we will do our best to make up for your bad experience. We hope you can give us another chance.

10/10 – Uitstekend

Sedat suat

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Echt een superhotel. Nog 3 weken. En we gaan weer
1 nacht verbleven in december 2021
Reactie van Spice Hotel & SPA op 28 dec 2021
Merhaba sevgili Spice Hotel & SPA Misafiri, Değerli vaktinizde ayırıp diğer misafirlerimize deneyimlerinizi aktardığınız için teşekkürlerimizi sunuyoruz. Sizleri tekrardan aramızda görmek istediğimizi belirtiriz. En kısa zamanda görüşmek dileğiyle.

8/10 – Goed

Antoon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goede prijs kwaliteit verhouding!
We hebben een mooi verblijf gehad.We zijn hier al heel vaak geweest!jammer dat de indoorpool 1 dag gesloten was!de reden kon ik zonder bril niet lezen!
1 nacht verbleven in november 2018
Reactie van GUEST RELATION op 4 dec 2018
Dear Guest, The main purpose of our work is to create friendly relations. As well as, together with all the staff we try to provide services that exceed the expectations of all our guests during their holidays. Your positive review has added another brick to the wall in designed to best hospitality experience,it confirmed that we are on the right track and also became an excellent source of motivation in our work. We are very proud and glad to share Your review with all our staff. Sincerely,

10/10 – Uitstekend

Antoon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goede prijs/kwaliteit!
Een mooi hotel,wat een beetje aan zijn jaren gekomen is...met een zeer goede prijs/kwaliteit verhouding!
1 nacht verbleven in november 2018
Reactie van GUEST RELATION op 21 nov 2018
Dear Guest, The main purpose of our work is to create friendly relations. As well as, together with all the staff we try to provide services that exceed the expectations of all our guests during their holidays. Your positive review has added another brick to the wall in designed to best hospitality experience,it confirmed that we are on the right track and also became an excellent source of motivation in our work. We are very proud and glad to share Your review with all our staff. Sincerely,

8/10 – Goed

Antoon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
In deze prijsklasse,verwacht je een betere keuken!
Mooi Hotel met prachtige spa,alleen de bereiding en de temperuur van het eten is teleurstellend,zeker als je niet bij de eerste gaat eten!!!
1 nacht verbleven in februari 2018
Reactie van Sadi Yavuz op 6 apr 2018
Dear Antoon, First of all thank you for your kind interest in Spice Hotel & SPA In accordance with our concept, the transition to the summer season is carried out in mid-April. During your stay at our hotel, the air conditioning system was used for heating. Since the average temperature was about 20 degrees. The main purpose of our work is to create friendly relations. As well as, together with all the staff we try to provide services that exceed the expectations of all our guests during their holidays. Your positive review has added another brick to the wall in designed to best hospitality experience,it confirmed that we are on the right track and also became an excellent source of motivation in our work. We are very proud and glad to share Your review with all our staff. Best Regards,

10/10 – Uitstekend

ibrahim, tilburg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tot op de puntjes top
We zijn vaker naar een 5 sterren resort geweest maar bij spice is werkelijk alles af. Personeel was super aardig, hotel top verzorgd minibar goed geregeld. Buiten op terras had je nargile de man die daar staat Hakan is super aardig en goed geholpen. Was heel rustig omdat we in november daar waren. Buiten het hotel heb je heel veel winkeltjes.
6 nachten verbleven in november 2017

10/10 – Uitstekend

Hendrik, Veldegem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Na 4 dagen hard werken rust
Na 4 dagen voor het golftornooi Turkish Airlines Open hadden wij een rust verdiend, keuze viel op Hotel Spice, die een goede faam meedraagt. Dit moeten wij onderschrijven, in deze periode een rustige omgeving, mooie kamers en behulpzaam personeel. Eten is naar 5 sterren norm goed, diverse a la minute gerechten, ik bedoel ze worden voor u klaargemaakt, ook een keuze aan stoofpotjes goede kwaliteit. Receptie snel en indien problemen klaar om een oplossing te bieden. Drank ok, sterke dranken in merk internationaal, geen aromatische brandy of Whisky. Voor herhaling vatbaar en zeker in de perioden na 10 november
1 nacht verbleven in november 2017

10/10 – Uitstekend

epic

Positief: Netheid, personeel en service en comfort kamer
Spice
Zeer ruime en goede kamers met warme decoratie en alle comfort; het eten is voortreffelijk en gevarieerd mits je zelf wat voor verandering kiest; de service is meer dan behoorlijk en vriendelijk; let op extra's want die zijn prijzig. Al bij al een aangenaam verblijf in een ruime en warme sfeer.

6/10 – Redelijk

Ulas

Reisde met partner
Von einem 5* Hotel erwarte ıch Meeresfrüchte auf dem Büffe. Es wird mit Golf geworben, aber keine Vereinbarung mit einem Golfplatz vorhanden. Mann muss sich selbst um einen Golfplatz bemühen und Abschlagszeiten und Taxi buchen!
3 nachten verbleven in februari 2024
Reactie van Spice Hotel & SPA op 23 feb 2024
Hallo unser geschätzter Gast,Zunächst einmal vielen Dank, dass Sie Ihre wertvollen Kommentare mit uns geteilt haben.Wir möchten unser Bedauern über die schlechten Erinnerungen zum Ausdruck bringen, die Sie erlebt haben.Wir weisen darauf hin, dass unser Hotel eine Vereinbarung mit einer Golfagentur hat, wir von Ihnen jedoch keine entsprechende Anfrage erhalten haben.Ich hoffe, Sie geben uns die Chance, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Beste grüßeOnline-Support-TeamSpice Hotel & SPA

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely and enjoyable stay. Great dining and food.
3 nachten verbleven in januari 2024
Reactie van Spice Hotel & SPA op 14 feb 2024
Dear Guest, First and foremost, we would like to express our gratitude for your valuable feedback. The positive experiences of guests like you are of utmost importance to us. We are delighted to hear that you had a pleasant time at our hotel and that you left with a positive impression. Guest satisfaction is our top priority, and feedback like this inspires us to further enhance the quality of our services. We are always striving to provide you with even more enjoyable experiences. We eagerly anticipate delivering the same level of quality service during your future stay. If you have any special requests or questions regarding your upcoming stay, please don't hesitate to contact us. Thank you once again, and we would be delighted to host you again in the future, Best Regards. Online Support Department

8/10 – Goed

Onur

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Güzel otel.
3 nachten verbleven in januari 2024
Reactie van Spice Hotel & SPA op 29 jan 2024
Dear Guest, First and foremost, we would like to express our gratitude for your valuable feedback. The positive experiences of guests like you are of utmost importance to us. We are delighted to hear that you had a pleasant time at our hotel and that you left with a positive impression. Guest satisfaction is our top priority, and feedback like this inspires us to further enhance the quality of our services. We are always striving to provide you with even more enjoyable experiences. We eagerly anticipate delivering the same level of quality service during your future stay. If you have any special requests or questions regarding your upcoming stay, please don't hesitate to contact us. Thank you once again, and we would be delighted to host you again in the future, Best Regards. Online Support Department

10/10 – Uitstekend

Ali

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Efsane bir hafta sonu geçirdim
Anlatmama gerek yok bende alanya da bi otelde yöneticiyim gerçekten buralar çok farklı kalite havada uçuşuyor personel çok iyi yemek çeşitliliği efsane lezzet de biraz sıkıntı var ama olsun bunuda personelin güler yüzü kapatıyor
2 nachten verbleven in december 2023
Reactie van Spice Hotel & SPA op 25 dec 2023
Sayın Misafirimiz,Öncelikle değerli görüşleriniz için teşekkür ederiz. Sizin gibi misafirlerimizin olumlu deneyimleri bizim için çok önemlidir.Otelimizde hoş vakit geçirdiğinizi ve olumlu bir izlenim edindiğinizi duyduğumuza sevindik. Misafir memnuniyeti bizim en önemli önceliğimizdir ve bu tür geri bildirimler, hizmet kalitemizi daha da yükseltmek için bize ilham veriyor.Sizlere daha fazla keyifli deneyim sunabilmek adına her zaman çaba gösteriyoruz. Gelecekteki konaklamanızda da aynı kalitede hizmet sunmayı dört gözle bekliyoruz.Eğer gelecekteki konaklamanızla ilgili özel istekleriniz veya sorularınız olursa, lütfen çekinmeden bizimle iletişime geçin. Tekrar teşekkür ederiz ve sizi tekrar ağırlamaktan mutluluk duyarız,SaygılarımızlaOnline Satış Departmanı

4/10 – Matig

Turgut

Negatief: Personeel en service
5 nachten verbleven in oktober 2023
Reactie van Spice Hotel & SPA op 8 nov 2023
Değerli Misafirimiz, Ziyaretiniz sırasında yaşamış olduğunuz olumsuz deneyimden dolayı içtenlikle özür dileriz. Memnuniyetiniz bizim için çok önemli ve beklentilerinizi karşılamada yetersiz kaldığımızı duymak çok üzücü. Karşılaştığınız zorlukları anlıyoruz ve endişelerinizi ciddiye alıyoruz. Hizmetlerimizdeki sorunları düzeltmeye ve bu tür durumların tekrarlanmamasını sağlamak için gerekli önlemleri uygulamaya kararlıyız. Konuyla ilgili kapsamlı bir araştırma yürüteceğiz ve geri bildirimlerinize dayanarak hizmetlerimizi geliştirmek için gerekli adımları atacağız. Katkılarınız performansımızı iyileştirme konusundaki kararlılığımızı daha da motive ediyor. Gelecekte bize bir şans daha vermeyi düşünürseniz, size daha olumlu bir deneyim sunmak için ekstra çaba göstereceğimize sizi temin ederiz. Yaşadığınız olumsuz deneyimden dolayı bir kez daha özür dileriz. Geri bildiriminize değer verdiğimizi ve belirttiğiniz endişeleri gidermek için ciddi bir şekilde çalıştığımızı lütfen unutmayın. Saygılarımızla. Online Destek Ekibi

10/10 – Uitstekend

Erdinc

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Spice Hotel & SPA op 13 okt 2023
Sayın Misafirimiz,Öncelikle değerli görüşleriniz için teşekkür ederiz. Sizin gibi misafirlerimizin olumlu deneyimleri bizim için çok önemlidir.Otelimizde hoş vakit geçirdiğinizi ve olumlu bir izlenim edindiğinizi duyduğumuza sevindik. Misafir memnuniyeti bizim en önemli önceliğimizdir ve bu tür geri bildirimler, hizmet kalitemizi daha da yükseltmek için bize ilham veriyor.Sizlere daha fazla keyifli deneyim sunabilmek adına her zaman çaba gösteriyoruz. Gelecekteki konaklamanızda da aynı kalitede hizmet sunmayı dört gözle bekliyoruz.Eğer gelecekteki konaklamanızla ilgili özel istekleriniz veya sorularınız olursa, lütfen çekinmeden bizimle iletişime geçin. Tekrar teşekkür ederiz ve sizi tekrar ağırlamaktan mutluluk duyarız,Saygılarımızla.Online Satış Departmanı

8/10 – Goed

PATRICE

Positief: Comfort kamer
Negatief: Personeel en service
7 nachten verbleven in september 2023
Reactie van Spice Hotel & SPA op 5 okt 2023
Dear Guest,First and foremost, we would like to express our gratitude for your valuable feedback. The positive experiences of guests like you are of utmost importance to us.We are delighted to hear that you had a pleasant time at our hotel and that you left with a positive impression. Guest satisfaction is our top priority, and feedback like this inspires us to further enhance the quality of our services.We are always striving to provide you with even more enjoyable experiences. We eagerly anticipate delivering the same level of quality service during your future stay.If you have any special requests or questions regarding your upcoming stay, please don't hesitate to contact us. Thank you once again, and we would be delighted to host you again in the future,Best Regards.Online Support Team

6/10 – Redelijk

busra

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 kere gittim bir daha gitmem!
7 gun konaklamamiza ragmen dogum gununde alacarte bile hediyeyi parayla sundular, sortumuzla para gezdirmemiz gerek yoksa yan masada meyve tabaklari goruyorsunuz siz sadece bakiyorsunuz! calisanlar hep gergin, otele disardan toplanti gruplari geldigi icin rahatsiz ediciydi, fiyatina gore bir otel degil, bidaha gitmem!
6 nachten verbleven in september 2023
Reactie van Spice Hotel & SPA op 30 sep 2023
Sayın Misafirimiz,Öncelikle ziyaretiniz sırasında yaşadığınız olumsuz deneyim nedeniyle içtenlikle özür dileriz. Misafirlerimizin memnuniyeti bizim için en üst düzeyde önemlidir ve sizin gibi değerli konuklarımızın olumsuz deneyim yaşaması, amacımıza ulaşamadığımız anlamına gelir.Yaşadığınız sıkıntıları ve rahatsızlıkları anlıyoruz ve bu konudaki endişelerinizi ciddiye alıyoruz. Hizmetlerimizde yaşanan aksaklıkların giderilmesi ve bu tür durumların tekrar yaşanmaması için gerekli önlemleri almaya kararlıyız.Sizi daha iyi bir deneyim sunabilmek adına konuyla ilgili derinlemesine araştırmalar yapacak ve hizmetlerimizi geliştirebilmek için gereken adımları atacağız. Sizden gelen bu geri bildirim, işimizi daha iyi yapma yönündeki kararlılığımızı arttırıyor.Eğer gelecekteki bir konaklamanızda bize tekrar bir şans verme niyetiniz olursa, sizin için daha olumlu bir deneyim sunabilmek adına elimizden geleni yapacağımızı belirtmek isteriz.Tekrar yaşadığınız olumsuz deneyim nedeniyle özür diler, sizin gibi değerli misafirlerimizin geri bildirimlerini ciddiyetle değerlendirdiğimizi bilmenizi isteriz,SaygılarımızlaOnline Satış Departmanı

8/10 – Goed

FATIH

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Spice Hotel & SPA op 28 sep 2023
Dear Guest,First and foremost, we would like to express our gratitude for your valuable feedback. The positive experiences of guests like you are of utmost importance to us.We are delighted to hear that you had a pleasant time at our hotel and that you left with a positive impression. Guest satisfaction is our top priority, and feedback like this inspires us to further enhance the quality of our services.We are always striving to provide you with even more enjoyable experiences. We eagerly anticipate delivering the same level of quality service during your future stay.If you have any special requests or questions regarding your upcoming stay, please don't hesitate to contact us. Thank you once again, and we would be delighted to host you again in the future,Best Regards.Online Sales Department.

8/10 – Goed

Stefan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good accommodation, comfort, service and food. Definitively, worth the money paid for the stay.
4 nachten verbleven in september 2023
Reactie van Spice Hotel & SPA op 28 sep 2023
Dear Guest,First and foremost, we would like to express our gratitude for your valuable feedback. The positive experiences of guests like you are of utmost importance to us.We are delighted to hear that you had a pleasant time at our hotel and that you left with a positive impression. Guest satisfaction is our top priority, and feedback like this inspires us to further enhance the quality of our services.We are always striving to provide you with even more enjoyable experiences. We eagerly anticipate delivering the same level of quality service during your future stay.If you have any special requests or questions regarding your upcoming stay, please don't hesitate to contact us. Thank you once again, and we would be delighted to host you again in the future,Best Regards.Online Sales Department.

2/10 – Ontzettend slecht

Leila

Negatief: Staat van de accommodatie en faciliteiten
6 nachten verbleven in september 2023
Reactie van Spice Hotel & SPA op 18 sep 2023
Dear Guest,We sincerely apologize for the negative experience you had during your visit. Your satisfaction is of the utmost importance to us, and it's disheartening to hear that we fell short in meeting your expectations.We understand the inconveniences you faced and take your concerns seriously. We are committed to rectifying the issues in our services and implementing the necessary measures to ensure such situations do not recur.We will conduct a thorough investigation into the matter and take the necessary steps to enhance our services based on your feedback. Your input further motivates our dedication to improving our performance.If you consider giving us another chance in the future, we assure you that we will go the extra mile to provide you with a more positive experience.Once again, we apologize for the negative experience you encountered. Please know that we value your feedback and are earnestly working towards addressing the concerns you've raised,Best Regards.Online Sales Department.

8/10 – Goed

Esra

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Spice Hotel & SPA op 15 sep 2023
Dear Guest,First and foremost, we would like to express our gratitude for your valuable feedback. The positive experiences of guests like you are of utmost importance to us.We are delighted to hear that you had a pleasant time at our hotel and that you left with a positive impression. Guest satisfaction is our top priority, and feedback like this inspires us to further enhance the quality of our services.We are always striving to provide you with even more enjoyable experiences. We eagerly anticipate delivering the same level of quality service during your future stay.If you have any special requests or questions regarding your upcoming stay, please don't hesitate to contact us. Thank you once again, and we would be delighted to host you again in the future,Best Regards.Online Sales Department.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sehr gepflegtes Hotel. Super Service.
4 nachten verbleven in september 2023
Reactie van Spice Hotel & SPA op 9 sep 2023
Dear Guest,First and foremost, we would like to express our gratitude for your valuable feedback. The positive experiences of guests like you are of utmost importance to us.We are delighted to hear that you had a pleasant time at our hotel and that you left with a positive impression. Guest satisfaction is our top priority, and feedback like this inspires us to further enhance the quality of our services.We are always striving to provide you with even more enjoyable experiences. We eagerly anticipate delivering the same level of quality service during your future stay.If you have any special requests or questions regarding your upcoming stay, please don't hesitate to contact us. Thank you once again, and we would be delighted to host you again in the future,Best Regards.Online Sales Department.

10/10 – Uitstekend

alireza

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2023
Reactie van Spice Hotel & SPA op 9 sep 2023
Dear Guest,First and foremost, we would like to express our gratitude for your valuable feedback. The positive experiences of guests like you are of utmost importance to us.We are delighted to hear that you had a pleasant time at our hotel and that you left with a positive impression. Guest satisfaction is our top priority, and feedback like this inspires us to further enhance the quality of our services.We are always striving to provide you with even more enjoyable experiences. We eagerly anticipate delivering the same level of quality service during your future stay.If you have any special requests or questions regarding your upcoming stay, please don't hesitate to contact us. Thank you once again, and we would be delighted to host you again in the future,Best Regards.Online Sales Department.

8/10 – Goed

Yalcin

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Es war eigentlich ein sehr guter Urlaub und alles war exzellent schade ist das man langsam merkt das, dass Hotel in die Jahre gekommen ist. Die Matratzen sind durch, Fernseher alt minibar alt, bei uns im Zimmer war sogar die LED Beleuchtung alt man hat durch getrennte Stromkabeln mit band zusammengeflickt und das hat die ganze Nacht durch gesummt. Aber naja alles nicht so schlimm ich kann da drüber hinweg sehen auch wenn das Hotel teuer ist aberrrr ich hatte die ganze Zeit Durchfall weil kein Glas was ich in die Hand gedrückt bekommen habe sauber war! In allen konnte ich was entdecken machmal Lippenstift manchmal Pfefferminzblatt Reste vom mojito das hat mich sehr geärgert. Der Pool ist leider auch selten sauber und vieeeel zu warm! Es ist keine Erfrischung mehr. Die nächtlichen Partys an der poolbar sind übertrieben laut also ich bin selber DJ gewesen und war in ganz süddeutschland unterwegs ich weiß was ich sage. Aber das ist ein ganz normales Problem bei den türkischen djs! Die denken alle die Party wird besser wenn die Musik laut ist…auch mit scheiss Musikauswahl. Ansonsten war es aber trotzdem schön und wir waren zufrieden
6 nachten verbleven in augustus 2023
Reactie van Spice Hotel & SPA op 31 aug 2023
Dear Guest,First and foremost, we would like to express our gratitude for your valuable feedback. The positive experiences of guests like you are of utmost importance to us.We are delighted to hear that you had a pleasant time at our hotel and that you left with a positive impression. Guest satisfaction is our top priority, and feedback like this inspires us to further enhance the quality of our services.We are always striving to provide you with even more enjoyable experiences. We eagerly anticipate delivering the same level of quality service during your future stay.If you have any special requests or questions regarding your upcoming stay, please don't hesitate to contact us. Thank you once again, and we would be delighted to host you again in the future,Best Regards.Online Sales Department.

2/10 – Ontzettend slecht

Osman

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2023
Reactie van Spice Hotel & SPA op 28 aug 2023
Sayın Misafirimiz,Öncelikle ziyaretiniz sırasında yaşadığınız olumsuz deneyim nedeniyle içtenlikle özür dileriz. Misafirlerimizin memnuniyeti bizim için en üst düzeyde önemlidir ve sizin gibi değerli konuklarımızın olumsuz deneyim yaşaması, amacımıza ulaşamadığımız anlamına gelir.Yaşadığınız sıkıntıları ve rahatsızlıkları anlıyoruz ve bu konudaki endişelerinizi ciddiye alıyoruz. Hizmetlerimizde yaşanan aksaklıkların giderilmesi ve bu tür durumların tekrar yaşanmaması için gerekli önlemleri almaya kararlıyız.Sizi daha iyi bir deneyim sunabilmek adına konuyla ilgili derinlemesine araştırmalar yapacak ve hizmetlerimizi geliştirebilmek için gereken adımları atacağız. Sizden gelen bu geri bildirim, işimizi daha iyi yapma yönündeki kararlılığımızı arttırıyor.Eğer gelecekteki bir konaklamanızda bize tekrar bir şans verme niyetiniz olursa, sizin için daha olumlu bir deneyim sunabilmek adına elimizden geleni yapacağımızı belirtmek isteriz.Tekrar yaşadığınız olumsuz deneyim nedeniyle özür diler, sizin gibi değerli misafirlerimizin geri bildirimlerini ciddiyetle değerlendirdiğimizi bilmenizi isteriz,Saygılarımızla.Online Satış Departmanı

2/10 – Ontzettend slecht

Nejmettin

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Spice Hotel & SPA op 21 aug 2023
Sayın Misafirimiz,Öncelikle ziyaretiniz sırasında yaşadığınız olumsuz deneyim nedeniyle içtenlikle özür dileriz. Misafirlerimizin memnuniyeti bizim için en üst düzeyde önemlidir ve sizin gibi değerli konuklarımızın olumsuz deneyim yaşaması, amacımıza ulaşamadığımız anlamına gelir.Yaşadığınız sıkıntıları ve rahatsızlıkları anlıyoruz ve bu konudaki endişelerinizi ciddiye alıyoruz. Hizmetlerimizde yaşanan aksaklıkların giderilmesi ve bu tür durumların tekrar yaşanmaması için gerekli önlemleri almaya kararlıyız.Sizi daha iyi bir deneyim sunabilmek adına konuyla ilgili derinlemesine araştırmalar yapacak ve hizmetlerimizi geliştirebilmek için gereken adımları atacağız. Sizden gelen bu geri bildirim, işimizi daha iyi yapma yönündeki kararlılığımızı arttırıyor.Eğer gelecekteki bir konaklamanızda bize tekrar bir şans verme niyetiniz olursa, sizin için daha olumlu bir deneyim sunabilmek adına elimizden geleni yapacağımızı belirtmek isteriz.Tekrar yaşadığınız olumsuz deneyim nedeniyle özür diler, sizin gibi değerli misafirlerimizin geri bildirimlerini ciddiyetle değerlendirdiğimizi bilmenizi isteriz,Saygılarımızla.Online Satış Departmanı

10/10 – Uitstekend

Eldin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Manifique hôtel
8 nachten verbleven in juli 2023
Reactie van Spice Hotel & SPA op 21 aug 2023
Dear Guest,First and foremost, we would like to express our gratitude for your valuable feedback. The positive experiences of guests like you are of utmost importance to us.We are delighted to hear that you had a pleasant time at our hotel and that you left with a positive impression. Guest satisfaction is our top priority, and feedback like this inspires us to further enhance the quality of our services.We are always striving to provide you with even more enjoyable experiences. We eagerly anticipate delivering the same level of quality service during your future stay.If you have any special requests or questions regarding your upcoming stay, please don't hesitate to contact us. Thank you once again, and we would be delighted to host you again in the future,Best Regards.Online Sales Department.

6/10 – Redelijk

Onur

Positief: Personeel en service
6 nachten verbleven in augustus 2023
Reactie van Spice Hotel & SPA op 21 aug 2023
Sayın Misafirimiz,Öncelikle ziyaretiniz sırasında yaşadığınız olumsuz deneyim nedeniyle içtenlikle özür dileriz. Misafirlerimizin memnuniyeti bizim için en üst düzeyde önemlidir ve sizin gibi değerli konuklarımızın olumsuz deneyim yaşaması, amacımıza ulaşamadığımız anlamına gelir.Yaşadığınız sıkıntıları ve rahatsızlıkları anlıyoruz ve bu konudaki endişelerinizi ciddiye alıyoruz. Hizmetlerimizde yaşanan aksaklıkların giderilmesi ve bu tür durumların tekrar yaşanmaması için gerekli önlemleri almaya kararlıyız.Sizi daha iyi bir deneyim sunabilmek adına konuyla ilgili derinlemesine araştırmalar yapacak ve hizmetlerimizi geliştirebilmek için gereken adımları atacağız. Sizden gelen bu geri bildirim, işimizi daha iyi yapma yönündeki kararlılığımızı arttırıyor.Eğer gelecekteki bir konaklamanızda bize tekrar bir şans verme niyetiniz olursa, sizin için daha olumlu bir deneyim sunabilmek adına elimizden geleni yapacağımızı belirtmek isteriz.Tekrar yaşadığınız olumsuz deneyim nedeniyle özür diler, sizin gibi değerli misafirlerimizin geri bildirimlerini ciddiyetle değerlendirdiğimizi bilmenizi isteriz,Saygılarımızla.Online Satış Departmanı

10/10 – Uitstekend

Erdi

Positief: Voorzieningen
7 nachten verbleven in juli 2023
Reactie van Spice Hotel & SPA op 21 aug 2023
Dear Guest,First and foremost, we would like to express our gratitude for your valuable feedback. The positive experiences of guests like you are of utmost importance to us.We are delighted to hear that you had a pleasant time at our hotel and that you left with a positive impression. Guest satisfaction is our top priority, and feedback like this inspires us to further enhance the quality of our services.We are always striving to provide you with even more enjoyable experiences. We eagerly anticipate delivering the same level of quality service during your future stay.If you have any special requests or questions regarding your upcoming stay, please don't hesitate to contact us. Thank you once again, and we would be delighted to host you again in the future,Best Regards.Online Sales Department.

8/10 – Goed

GÜROL

4 nachten verbleven in mei 2023
Reactie van Spice Hotel & SPA op 22 mei 2023
Hello dear Guest of Spice Hotel & SPA, We would like to thank you for taking your valuable time to share your experiences with our other guests. We would like to see you again among us. Hope to see you soon.

8/10 – Goed

Halil

8 nachten verbleven in april 2023
Reactie van Spice Hotel & SPA op 22 mei 2023
Hello dear Guest of Spice Hotel & SPA, We would like to thank you for taking your valuable time to share your experiences with our other guests. We would like to see you again among us. Hope to see you soon.

10/10 – Uitstekend

FUAT

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in april 2023
Reactie van Spice Hotel & SPA op 25 apr 2023
Merhaba Sayın Spice Hotel & SPA Konuğu, Değerli vaktinizi ayırıp deneyimlerinizi diğer misafirlerimizle paylaştığınız için teşekkür ederiz. Sizi tekrar aramızda görmek isteriz. Umarım yakında tekrar görüşürüz.

10/10 – Uitstekend

volkan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in april 2023
Reactie van Spice Hotel & SPA op 25 apr 2023
Merhaba Sayın Spice Hotel & SPA Konuğu, Değerli vaktinizi ayırıp deneyimlerinizi diğer misafirlerimizle paylaştığınız için teşekkür ederiz. Sizi tekrar aramızda görmek isteriz. Umarım yakında tekrar görüşürüz.

6/10 – Redelijk

Volkan

Reisde met een groep, Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2023
Reactie van Spice Hotel & SPA op 24 apr 2023
Merhaba Sevgili Spice Hotel & SPA Misafirimiz, Değerli vaktinizi ayırıp deneyimlerinizi diğer misafirlerimizle paylaştığınız için teşekkür ederiz. Yaşadığınız kötü deneyimi telafi etmek için elimizden gelenin en iyisini yapacağımızdan emin olabilirsiniz. Umarız bize bir şans daha verebilirsiniz.

10/10 – Uitstekend

Erkan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2023
Reactie van Spice Hotel & Spa op 23 mrt 2023
Merhaba Sayın Spice Hotel & SPA Misafirimiz, Değerli vaktinizi ayırıp deneyimlerinizi diğer misafirlerimizle paylaştığınız için teşekkür ederiz. Sizi tekrar aramızda görmek isteriz. Umarım yakında görüşürüz.

6/10 – Redelijk

Corinne

4 nachten verbleven in maart 2023
Reactie van Spice Hotel & SPA op 13 mrt 2023
Hello dear Spice Hotel & SPA Guest, We would like to thank you for taking your valuable time to share your experiences with our other guests. You can be sure that we will do our best to make up for your bad experience. We hope you can give us another chance.

10/10 – Uitstekend

Sevgi

2 nachten verbleven in februari 2023
Reactie van Spice Hotel & SPA op 17 feb 2023
Merhaba sevgili Spice Hotel & SPA Misafiri, Değerli vaktinizde ayırıp diğer misafirlerimize deneyimlerinizi aktardığınız için teşekkürlerimizi sunuyoruz. Sizleri tekrardan aramızda görmek istediğimizi belirtiriz. En kısa zamanda görüşmek dileğiyle.

10/10 – Uitstekend

Hikmet Emre

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Belkide sezondan kaynaklıdır ancak personel güler yüzlü , gerek açık büfe gerek üceetli mutfaklar oldukça iyiydi.Temizlik fevkalade, sauna hamam gerçekten iyydi.
3 nachten verbleven in februari 2023
Reactie van Spice Hotel & SPA op 10 feb 2023
Merhaba sevgili Spice Hotel & SPA Misafiri, Değerli vaktinizde ayırıp diğer misafirlerimize deneyimlerinizi aktardığınız için teşekkürlerimizi sunuyoruz. Sizleri tekrardan aramızda görmek istediğimizi belirtiriz. En kısa zamanda görüşmek dileğiyle.

10/10 – Uitstekend

Onur

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Güzel bir otel
Herşey güzeldi.
2 nachten verbleven in januari 2023
Reactie van Spice Hotel & SPA op 6 feb 2023
Merhaba sevgili Spice Hotel & SPA Misafiri, Değerli vaktinizde ayırıp diğer misafirlerimize deneyimlerinizi aktardığınız için teşekkürlerimizi sunuyoruz. Sizleri tekrardan aramızda görmek istediğimizi belirtiriz. En kısa zamanda görüşmek dileğiyle.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
a lot of the outside areas were closed
good stay, very friendly staff, very helpful and accommodating
6 nachten verbleven in december 2022
Reactie van Spice Hotel & SPA op 31 dec 2022
Hello dear Guest of Spice Hotel & SPA, We would like to thank you for taking your valuable time to share your experiences with our other guests. We would like to see you again among us. Hope to see you soon.

2/10 – Ontzettend slecht

Aleksandr

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very bad, not even close for what you show in your add and offers. Very disappointed leave early not even stay all days what I pay for, try to change room or ask for some refound, no any response.
Reactie van Spice Hotel & SPA op 28 dec 2022
Hello dear Spice Hotel & SPA Guest, We would like to thank you for taking your valuable time to share your experiences with our other guests. You can be sure that we will do our best to make up for your bad experience. We hope you can give us another chance.

10/10 – Uitstekend

Claes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2022
Reactie van Spice Hotel & SPA op 28 dec 2022
Hello dear Guest of Spice Hotel & SPA, We would like to thank you for taking your valuable time to share your experiences with our other guests. We would like to see you again among us. Hope to see you soon.

10/10 – Uitstekend

Bulent

5 nachten verbleven in oktober 2022
Reactie van Spice Hotel & SPA op 29 okt 2022
Merhaba sevgili Spice Hotel & SPA Misafiri, Değerli vaktinizde ayırıp diğer misafirlerimize deneyimlerinizi aktardığınız için teşekkürlerimizi sunuyoruz. Sizleri tekrardan aramızda görmek istediğimizi belirtiriz. En kısa zamanda görüşmek dileğiyle.

10/10 – Uitstekend

Hüseyin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super net von Empfang bis zum bedienen. Voll super 10 Punkte von 10.
6 nachten verbleven in oktober 2022
Reactie van Spice Hotel & SPA op 10 okt 2022
Hello dear Guest of Spice Hotel & SPA, We would like to thank you for taking your valuable time to share your experiences with our other guests. We would like to see you again among us. Hope to see you soon.

2/10 – Ontzettend slecht

Susanne

5 nachten verbleven in september 2022
Reactie van Spice Hotel & SPA op 29 sep 2022
Hello dear Spice Hotel & SPA Guest, We would like to thank you for taking your valuable time to share your experiences with our other guests. You can be sure that we will do our best to make up for your bad experience. We hope you can give us another chance.

10/10 – Uitstekend

Cédric

9 nachten verbleven in september 2022

4/10 – Matig

Shaima

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
People working in Recepion aggressive
4 nachten verbleven in september 2022
Reactie van Spice Hotel & SPA op 15 sep 2022
Hello dear Spice Hotel & SPA Guest, We would like to thank you for taking your valuable time to share your experiences with our other guests. You can be sure that we will do our best to make up for your bad experience. We hope you can give us another chance.

4/10 – Matig

Taraneh, Santa Monica

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
My husband fell down when he wanted to step out the shower and since there was no handle to hold he has a broken arm now .
4 nachten verbleven in september 2022
Reactie van Spice Hotel & SPA op 6 sep 2022
Hello dear Spice Hotel & SPA Guest, We would like to thank you for taking your valuable time to share your experiences with our other guests. You can be sure that we will do our best to make up for your bad experience. We hope you can give us another chance.

6/10 – Redelijk

anita

10 nachten verbleven in juli 2022

6/10 – Redelijk

Elma

10 nachten verbleven in juli 2022

10/10 – Uitstekend

Qendresa

8 nachten verbleven in juni 2022