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Beoordelingen van Crowne Plaza Shanghai Pujiang, an IHG Hotel

4.5 out of 5
Crowne Plaza Shanghai Pujiang, an IHG Hotel
No. 3701 Chenhang, Minhang District, Shanghai

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 22 van 42 beoordelingen" "
Gastenscore: 8 - Goed. 16 van 42 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 42 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 42 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 42 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

7,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Bram

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent breackfast and service
1 nacht verbleven in november 2018

10/10 – Uitstekend

Emily

2 nachten verbleven in maart 2024

8/10 – Goed

chanwoo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
출장으로 딱 좋음
잠깐 머물기 좋았어요 조식이 아주좋네요
1 nacht verbleven in december 2023

10/10 – Uitstekend

mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel!
8 nachten verbleven in oktober 2023

10/10 – Uitstekend

Chenling

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Mitake

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I couldn’t read the letter from room service, but I really appreciate that this kind of "Omotenashi" never have at the other country hotels.
3 nachten verbleven in augustus 2023

8/10 – Goed

Vincent, Taipei City

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Above average
1 nacht verbleven in juni 2023

8/10 – Goed

Gorka

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2023

4/10 – Matig

Zhijian

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The central AC is not working. So hot! They did give us a fan, but for a five star, it’s not acceptable not to have a working AC.
2 nachten verbleven in april 2023
Reactie van Clement Xu op 19 apr 2023
Dear Sir/Madam,Thank you very much for taking the time to provide us with comments about your recent stay at Crowne Plaza Shanghai Pujiang. We regret to learn that the stay did not meet your expectation due to the room temperature. Recently, Shanghai is in the seasonal changing time, but the central air conditioning heating/cooling mode cannot be changed immediately. What you pointed will be our focus to improve guest experience, and we will closely watch the change of weather and make timely adjustments. Looking forward to welcome you back in the future.Thank youGeneral ManagerClement Xu

8/10 – Goed

Thomas

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2022

10/10 – Uitstekend

Yu Tien

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2021

8/10 – Goed

Yu Tien

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2021

8/10 – Goed

Yu Tien

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A nice stay
The location is 2 kilometers from Pujiang Towm Station of line 8. Hotel room is clean and the staff are kind and helpful.
7 nachten verbleven in juli 2021

6/10 – Redelijk

lynnzhihong

Zakenreiziger
1 nacht verbleven in mei 2021
Reactie van 酒店经理 徐晨 op 15 jun 2021
尊敬的先生/女士，您好！非常感谢您光临上海建工浦江皇冠假日酒店，并利用您的时间给我们留下您的宝贵意见。我们很遗憾未能获得您的好评，如方便的话，希望能与您取得联系，帮助我们了解详情进行改进。祝您生活愉快！

10/10 – Uitstekend

Yu Tien

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2021

10/10 – Uitstekend

Sarah, Colorado

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a very nice hotel, and you can’t beat the price. The whole facility was clean and enjoyable, and the staff was great. While the hotel claims to have AC, it is central and turned off in December. When we arrived, our rooms were set at 26C. That’s WAY too warm for just sitting still, let alone sleeping! There was a tiny window to open that managed to cool the room by a couple degrees by the next morning, but it was still very warm. The location is probably great for conferences or work meetings, but I probably wouldn’t recommend it for tourists wanting to see the real Shanghai. It’s at least 30 minutes to the metro if you walk, and at least another 30 before you’re close enough to the tourist attractions to get off the metro. We came here at the end of our trip for some quiet and luxury, and we were glad we didn’t choose it for our whole stay in Shanghai simply because of the location. The hotel was amazing, though. We ate at two of the hotel restaurants (both delicious), and the entire hotel has a very comfortable atmosphere. As long as you’re not looking for something in the city center or walking distance to the metro, I would highly recommend this hotel.
1 nacht verbleven in december 2019
Reactie van June Hu op 12 dec 2019
Dear Sarah， Thank you very much for taking the time to provide us with comments about your recent stay at Crowne Plaza Shanghai Pujiang. We are delighted that you had enjoyed your stay pretty much here and satisfied with our restaurants. Our hotel is located in Minhang District of Shanghai, near Pujiang Town station of Metro Line 8. We offer shuttles to the metro station in week days, more details about the shuttle bus, you can contact our concierge. Looking forward to welcome you back in the future. Best Regards, June Hu General Manager Crowne Plaza Shanghai Pujiang

8/10 – Goed

Eliyahu

3 nachten verbleven in oktober 2019

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Short and sweet
A short but very comfortable stay for work. The only issue I had was with breakfast as it was included on the hotels.com booking but the hotel said it wasn't. I am not sure with whom the problem lay. They allowed me some breakfast! Overall a very nice hotel.
1 nacht verbleven in oktober 2019
Reactie van Management Team of Crowne Plaza Shanghai Pujiang op 24 okt 2019
Dear John， Thank you very much for taking the time to provide us with comments about your recent stay at Crowne Plaza Shanghai Pujiang. We are delighted that you had enjoyed your stay pretty much, we have checked the problem you mentioned and will fix it soon. Looking forward to welcome you back in the future.

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The AC didn’t work properly so I had to turn it down to 17 celsius but the room wasn’t still cool enough and extremely humid. The front desk staffs were ok, though there was only 1 staff covering 10 other customers during check-in. Yet some other staffs at the desk weren’t doing anything so I wonder how they leverage their staffs.
1 nacht verbleven in augustus 2019
Reactie van Management Team of Crowne Plaza Shanghai Pujiang op 7 sep 2019
Dear Guest, Thank you very much for taking the time to provide us with comments about your recent stay at Crowne Plaza Shanghai Pujiang. We feel regret that the stay did not meet your expectation. Your feedback has been shared with hotel management team, and if it is convenient to you, please contact us as we want to know more details about your stay such as room number for our engineer colleagues to check the room. If you have any question during your stay, please contact us at any time, we are pleased to provide prompt follow up. We will enhance staff training to provide a pleasant stay to every guest. We do hope you can be visiting our hotel again upon your next arrival and we will ensure the IHG True Hospitality will be presented throughout your staying. Management Team of Crowne Plaza Shanghai Pujiang

10/10 – Uitstekend

Tzuyi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in augustus 2019

8/10 – Goed

TOMOYA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
飯店品質不錯，地方偏僻不便
2 nachten verbleven in april 2019

10/10 – Uitstekend

Natali, New York

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is great, but a little bit far from the city center (but it's reflected in the price). I suggest taking Didi to/from subway station, very cheap and convenient.
5 nachten verbleven in mei 2019
Reactie van Management Team of Crowne Plaza Shanghai Pujiang op 11 jun 2019
Dear Natali, Thank you for taking the time to write a great review for Crowne Plaza Shanghai Pujiang, and share with other travellers for your experience. Our hotel is located in Minhang District of Shanghai, near Pujiang Town station of Metro Line 8. We offer shuttles to the metro station in week days, more details about the shuttle bus, you can contact our concierge. Looking forward to welcome you back in the future.

10/10 – Uitstekend

Pam, Los Angeles

Reisde met familie
Positief: Netheid, personeel en service
This is the best Crowne Plaza I ever stayed. The staffs are very helpful and do the wonderful job to make our stay so enjoyable and comfortable. Since I am platium IHG member so I got upgraded to a better room and also provided fruits and drinks to us. I definitely will stay here again.
2 nachten verbleven in mei 2019
Reactie van Management Team of Crowne Plaza Shanghai Pujiang op 27 mei 2019
Dear Pam（Mr./Ms.）， Thanks for sharing your feedback on your recent stay at Crowne Plaza Shanghai Pujiang as our most valued PCR member. We are delighted that you had enjoyed your stay pretty much especially our service made your stay enjoyable and comfortable. Looking forward to welcome you back in the future.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
其它都好，只是早餐非常贵，交通不便
旅馆的设施，清洁，客服人员的礼貌和态度都非常好，价格也不错，地点有点偏，到最近的地铁站如果不是打的，走路或坐公交都要30分钟左右，最大的缺点是早歺非常贵，98元套餐或138元自助餐。由于地点较偏，在店內用早餐几乎是唯一的选择，所以早餐的价格隐性地提高了住店的实际价格
4 nachten verbleven in april 2019

10/10 – Uitstekend

MY

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
乾淨、寬廣、服務人員比較制式化，但一切都不錯
1 nacht verbleven in april 2019
Reactie van 上海建工浦江皇冠假日酒店管理層 op 5 mei 2019
尊敬的MY，您好！ 感謝您選擇入住上海建工浦江皇冠假日酒店並與我們分享您的入住體驗。感謝您對我們做出的好評，酒店共有319間寬敞溫馨的客房，為您出門在外帶來舒適的入住體驗。我們會不斷強調和加強個性和溫暖的服務，期待您的再次光臨！

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2019

10/10 – Uitstekend

Sheng-Hua

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
真的是非常棒的一個飯店，無論內部設施，人員的服務態度及品質 都是非常值得給予一個讚。 唯一美中不足的地方就是這個飯店所設定的位置比較偏郊區，若是 回飯店想再外出的話，不是叫車就是走路到車站，真的是比較麻煩 一點。
10 nachten verbleven in februari 2019
Reactie van hopy peng op 27 mrt 2019
尊敬的宾客，您好！ 非常感谢您选择入住上海建工浦江皇冠假日酒店并与我们分享您的入住体验。很荣幸看到您 对我们酒店服务及硬件设施的赞美。酒店位于闵行区，距离地铁站和附近的家乐福超市及OMALL华侨城1.8公里，目前工作日开通了往返地铁站的班车，方便您的出行。真诚期待您的再次光临，我们会继续努力为您提供优质入住体验，祝您笑口常开，万事如意！ 上海建工浦江皇冠假日酒店管理层

10/10 – Uitstekend

King-Shun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2019

10/10 – Uitstekend

Tetsuro

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
広い部屋
広い部屋
2 nachten verbleven in januari 2019

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great hotel
Great place, Great service
4 nachten verbleven in december 2018

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2018

10/10 – Uitstekend

Michael, Tennessee

Positief: Netheid, personeel en service en comfort kamer
Way too many people at breakfast. Bus loads of people long lines, no real seating. Besides that it was great. Spa was closed for Foot Massages.
8 nachten verbleven in januari 2018

8/10 – Goed

Siu Chung

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
再次住同一酒店，因這酒店的服務比較體貼，往後出差會再選擇這間。
3 nachten verbleven in oktober 2017

10/10 – Uitstekend

FRANCES

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2017

8/10 – Goed

Martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very new and it shows.
This hotel has not been open very long - hence the reason why there are no reviews so far. It is a very large hotel offering everything a modern hotel should. The decor is very striking and modern, the facilities all state of the art. But, as you might expect there are some teething problems. The staff are all eager to please having been well trained no doubt but the standard of spoken English is not that good as yet. The rooms I had was enormous with a bathroom which could be seen or hidden as preferred, a wet room and good wardrobe space The TV was not fully functional in that it had no international channels The WiFi is strong and efficient I sampled the buffet dinner in the on site cafe which was very good value for money (drinks included) and the range of dishes was good. However, there was not adequate labeling so you weren't sure what was what. And the dishes were sometimes left out a little too long so started to be past their best. The Breakfast Buffet offered an extensive choice all presented in good order. The problem is that the hotel appears to be in the middle of nowhere with nothing in the way of restaurants and bars nearby. In addition, taxis have difficulty finding it so you may have to wait a while. It has all the indications of being a top rate luxury hotel ...eventually.
3 nachten verbleven in september 2017