Exterieur

Beoordelingen van Fairmont Peace Hotel

5 out of 5
Fairmont Peace Hotel
20 Nanjing Road East, Shanghai, Shanghai

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 748 van 928 beoordelingen" "
Gastenscore: 8 - Goed. 132 van 928 beoordelingen" "
Gastenscore: 6 - Redelijk. 31 van 928 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 928 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 928 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,6/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Maarten

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2021

10/10 – Uitstekend

A L

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Great hotel
Reactie van Hotel Manager to Fairmont Peace Hotel op 8 mei 2018
Dear A L, Thank you for taking the time to write about your recent stay at the Fairmont Peace Hotel. I am so happy to read that you enjoyed your stay with us and we look forward to welcoming you back when you are next in Shanghai. Kindest regards,

8/10 – Goed

Michael

4 nachten verbleven in april 2024

10/10 – Uitstekend

MIHO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
とても清潔でサービスも良く満足です。
3 nachten verbleven in maart 2024
Reactie van Fairmont Peace Hotel op 25 mrt 2024
フェアモントが管理する上海和平飯店をご利用いただきありがとうございます。和平飯店は百年近くの伝説的な歴史を持ち、外灘のランドマーク的な建物です。素敵な思い出をお届けできて嬉しいです。私たちはいつもお客様のために温かいサービスと快適な宿泊体験を提供することに力を入れています。和平飯店があなたの旅の第一選択になることを願って、心からあなたの再びのご来店をお待ちしています。

10/10 – Uitstekend

Hagen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous, right in middle of everywhere you want to be in Shanghai.
7 nachten verbleven in maart 2024
Reactie van Fairmont Peace Hotel op 25 mrt 2024
Dear Valued Guest, On behalf of our entire team we sincerely thank you for your staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

10/10 – Uitstekend

Lan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was an amazing week that I stayed. Impressive food and the whole service, from restaurants to the room. The location makes the hotel one-of-a kind.
7 nachten verbleven in maart 2024
Reactie van Fairmont Peace Hotel op 20 mrt 2024
Dear Valued Guest, On behalf of our entire team we sincerely thank you for your staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

10/10 – Uitstekend

AKIHIRO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
とてもよい滞在時間を過ごせて、歴史を感じることができました。 また、宿泊したいです。
3 nachten verbleven in januari 2024
Reactie van Fairmont Peace Hotel op 10 jan 2024
Dear Valued Guest, On behalf of our entire team we sincerely thank you for your staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

10/10 – Uitstekend

Hoi Ki Hillary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
滿意的住宿體驗
非常滿意的住宿體驗 建議到上海必須來住這間歷史悠久的酒店 房客可於酒店博物館登記酒店導賞團 現在有恆溫泳池 冬天也可使用 Gym room 不過不失 大約100m2 出門口便是步行街 對面就是外灘非常方便 服務出色 行李都主動幫忙送上房間
1 nacht verbleven in december 2023
Reactie van Fairmont Peace Hotel op 8 jan 2024
感谢您光临由费尔蒙管理的上海和平饭店,和平饭店拥有近百年的传奇历史,是外滩的地标性建筑。非常高兴能为您带来美好的回忆,我们一直致力于为您带来宾至如归的热情服务与舒适的入住体验。希望和平饭店能成为您出行的首选,真诚期待您的再次光临。

2/10 – Ontzettend slecht

Ju Mou, Taipei

1 nacht verbleven in december 2023

10/10 – Uitstekend

George

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful place to stay in a very active area of the city. The jazz bar is incredible!!!
1 nacht verbleven in november 2023
Reactie van Fairmont Peace Hotel op 4 dec 2023
Dear Valued Guest, On behalf of our entire team we sincerely thank you for your staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

10/10 – Uitstekend

Hong

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very traditional Shanghai style
1 nacht verbleven in november 2023
Reactie van Fairmont Peace Hotel op 23 nov 2023
Dear Valued Guest, Thank you for taking the time to share your wonderful feedback! Our entire team is delighted to learn that you had a great time during your stay. Fairmont Peace Hotel was opened in 1929 and acclaimed as the ‘Number One Mansion in the Far East’. We certainly look forward to welcoming you back in the near future.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 star experience!
Simply one of the true 5 star hotels globally. Exquisite service. Phenomenal food. I will never stay anywhere else in Shanghai. They make you feel so special. Like family. They cannot do enough for you.
3 nachten verbleven in september 2023
Reactie van Fairmont Peace Hotel op 4 okt 2023
Dear Valued Guest, On behalf of our entire team we sincerely thank you for your staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

10/10 – Uitstekend

Siaw Lee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
everything is awesome. You gotta stay this & experience this hotel.
1 nacht verbleven in september 2023
Reactie van Fairmont Peace Hotel op 17 sep 2023
Dear Valued Guest, On behalf of our entire team we sincerely thank you for your staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

10/10 – Uitstekend

Matthew, Morrisville

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Favorite hotel in the world...was last there 4 years ago before the pandemic...its still fabulous
6 nachten verbleven in augustus 2023
Reactie van Fairmont Peace Hotel op 11 sep 2023
Dear Valued Guest, Thank you for taking the time to share your wonderful feedback! Our entire team is delighted to learn that you had a great time during your stay. Fairmont Peace Hotel was opened in 1929 and acclaimed as the ‘Number One Mansion in the Far East’. We certainly look forward to welcoming you back in the near future.

10/10 – Uitstekend

William

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed at many 5 star hotels worldwide and at least another six fabulous 5 star hotels in Shanghai. I consider The Peace Hotel to be the best of them. An upgrade to executive level is well worth the extra as their food, snack and drink selection is excellent.
2 nachten verbleven in juli 2023
Reactie van Fairmont Peace Hotel op 2 aug 2023
Dear Valued Guest, On behalf of our entire team we sincerely thank you for your staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

8/10 – Goed

ZHIJIAN

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service is very good, including the attitude of the employees, the rooms are spacious and the bed is quite comfortable, check-in was fast. Some things that we didn't like I don't think we will return to the hotel; Between the bathroom tiles it had a black line of dirt, we were a family of 6, the elevator barely fit and the prices were exaggeratedly high for food, wonton soup that is commonly available for 20 yuan there, it was sold for 188, 5 yuan soda had it for 55 yuan, we know that because it is a 5-star hotel the prices are higher but to such an extent it is not justifiable. something that only happens in this country, wearing a cap to use recreation pool, hahaha (sorry but it's funny).
2 nachten verbleven in juli 2023
Reactie van Fairmont Peace Hotel op 2 aug 2023
Dear Valued Guest, thank you for staying and commenting on Fairmont Peace Hotel. Thank you for your affirmation of our service and room . At the same time, we are sorry to know that you didn't get the expected experience during your stay. We have already reflected your comments to related Department. Our management team will follow up on improving related service process in room. We will also adjust our price system, so as to provide you with excellent service and experience. As a luxury international hotel, we always pay attention to service and guest experience. We strive to meet the expectation of every guest by providing high quality service. We look forward to welcoming you back in the near future. Thanks again!

10/10 – Uitstekend

Jia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
excellent location. friendly staff. Would stay again.
2 nachten verbleven in juni 2023
Reactie van Fairmont Peace Hotel op 29 jun 2023
Dear Valued Guest, Thank you for taking the time to share your wonderful feedback! Our entire team is delighted to learn that you had a great time during your stay. Fairmont Peace Hotel was opened in 1929 and acclaimed as the ‘Number One Mansion in the Far East’. We certainly look forward to welcoming you back in the near future.

10/10 – Uitstekend

Hamish

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Fairmont Peace Hotel op 29 jun 2023
Dear Valued Guest, On behalf of our entire team we sincerely thank you for your staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2023
Reactie van Fairmont Peace Hotel op 29 mei 2023
Dear Valued Guest, we sincerely thank you for your staying with us. We certainly look forward to welcoming you back in the near future.

10/10 – Uitstekend

XIAO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All crews are friendly. The breakfast are excellent :) Perfect location,convenient to all! Overall experience is good,feel like live in the museum.
1 nacht verbleven in april 2023
Reactie van Fairmont Peace Hotel op 22 apr 2023
Dear valued guest, thank you very much for taking the time to share your feedback on your recent stay with us.We're delighted to read that our team helped make your stay so enjoyable and memorable. We do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again.

10/10 – Uitstekend

Xiaohua

2 nachten verbleven in april 2023

10/10 – Uitstekend

Ngar Lai Alice

1 nacht verbleven in maart 2023

10/10 – Uitstekend

Eiko

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
歴史のあるホテルに泊まることができ、最高のおもてなしをしていただきました。 小さい子供を連れての宿泊でしたが、スタッフの皆様が温かく受け入れてくださりました。 ホテル周辺は言わずと知れた観光地です。 夜は南京東路を、朝は川沿いを散歩して楽しみました。 また機会があれば泊まりたい、そう思わせてくれる素敵なホテルです。
1 nacht verbleven in juli 2022
Reactie van Fairmont Peace Hotel op 25 jul 2022
和平飯店があなたに良い思い出をもたらしてくれて嬉しいです。最高のサービスでお客様のための宿泊体験を提供することは、私たちの約束です。和平飯店への再宿泊を心よりお待ち申し上げております。

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a hotel full of history, charm and elegance. I stayed here with my wife and two kids (14 and 12) and loved it. The location is superb. After being in too many five stars hotels in China I can confidently say that here one meets the best English speaking staff that one can ever encounter in hotels in this country. My only criticism is that the breakfast buffet was biased towards the Chinese taste buds, however, the overwhelming majority of the guests where Chinese so one cannot really complain.
3 nachten verbleven in april 2021

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the historical beauty of the property, the location, and the friendly staff.
4 nachten verbleven in december 2020
Reactie van Jessica Zhang op 6 jan 2021
Dear Valued Guest, On behalf of our entire team we sincerely thank you for staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very beautiful. The stuff we’re very kind.
1 nacht verbleven in december 2020
Reactie van Jessica Zhang op 29 dec 2020
Dear Valued Guest, On behalf of our entire team we sincerely thank you for staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

2/10 – Ontzettend slecht

Miao

1 nacht verbleven in december 2020
Reactie van Jessica Zhang op 12 jan 2021
感谢您选择由费尔蒙管理的上海和平饭店。和平饭店拥有近百年的传奇历史,曾享有“远东第一高楼”的美誉。非常高兴能为您带来美好的回忆,希望和平饭店能成为您出行的首选,真诚期待您再次下榻。

8/10 – Goed

KYUNG MI

1 nacht verbleven in oktober 2020
Reactie van Jessica Zhang op 26 nov 2020
感谢您下榻由费尔蒙管理的上海和平饭店。非常高兴能为您带来美好的回忆,以最优质的服务与顶级的设备为您带来宾至如归的入住体验是我们的承诺。真诚期待您再次下榻拥有近百年传奇历史的和平饭店。

8/10 – Goed

Jenny

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2020
Reactie van Jessica Zhang op 28 okt 2020
感谢您选择由费尔蒙管理的上海和平饭店。和平饭店拥有近百年的传奇历史,曾享有“远东第一高楼”的美誉。非常高兴能为您带来美好的回忆,希望和平饭店能成为您出行的首选,真诚期待您再次下榻。

10/10 – Uitstekend

won yong

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
벨보이 교육이 필요해 보입니다.
Check In, Chec Out 시간이 너무 오래 걸립니다. Desk 직원을 늘렸으면 좋겠습니다. 벨보이 교육이 필요해 보입니다. 외부 관람 후 호텔에 들어설때 정문에 있는 벨보이가 앞을 막아서면서 왜 들어가냐, 뭐하는 사람이냐, 여기 숙박하냐면서 따지듯이 물어보는데 상당히 불쾌했습니다. 전반적으로 역사가 있는 호텔인만큼 그 외 서비스 및 방은 매우 청결했고, 직원들이 상당히 친절했습니다. 몇가지 단점만 보완하면 좋을 듯 싶습니다.
1 nacht verbleven in september 2020

10/10 – Uitstekend

Raman, Suzhou

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great view, great rooms, the air conditioning worked well and fantastic service
2 nachten verbleven in juli 2020

10/10 – Uitstekend

Teresa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best night in Shanghai .
This was a purely amazing stay in the most wonderful location. It was our final visit to Shanghai and it did not disappoint. The staff are amazing . We loved every minute.
1 nacht verbleven in juli 2020

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in januari 2020

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in januari 2020
Reactie van Resident Manager to Fairmont Peace Hotel op 19 feb 2020
Dear Valued Guest, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 – Uitstekend

Soheon

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
호텔 그 이상의 호텔
행복한 여행이었습니다. 스위트룸 크기는 가격대비 작은듯했지만 서비스는 10점 만점에 100점을 주고싶습니다. 감사합니다.
2 nachten verbleven in januari 2020
Reactie van Jessica zhang, Marcom Director op 19 feb 2020
Dear Valued Guest, Thank you very much for taking your time to share your excellent comments on your recent experience. I am delighted to read that our excellent service made it so memorable. I sincerely hope we will have another occasion to welcome you back to the Fairmont Peace Hotel when you next visit Shanghai. Kindest regards,

10/10 – Uitstekend

AdamCater, Melbourne

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic Hotel with great history. I wouldnt stay anywhere else in Shanghai
1 nacht verbleven in september 2019
Reactie van Hotel Manager to Fairmont Peace Hotel op 14 jan 2020
Dear Adam, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 – Uitstekend

raminder

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2020
Reactie van Hotel Manager to Fairmont Peace Hotel op 14 jan 2020
Dear Valued Guest, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect room, quiet, comfortable, clean. Exceptional service throughout.
1 nacht verbleven in januari 2020
Reactie van Hotel Manager to Fairmont Peace Hotel op 14 jan 2020
Dear Valued Guest, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 – Uitstekend

KE CHENG

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2020
Reactie van Resident Manager to Fairmont Peace Hotel op 19 feb 2020
Dear KE CHENG, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2019
Reactie van Hotel Manager to Fairmont Peace Hotel op 14 jan 2020
Dear Valued Guest, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
憧れのホテル
上海と言えばこのホテル、というほどの憧れのホテル。定番のジャズバンドを聞きながら、ゆったりと過ごせました。
1 nacht verbleven in januari 2020
Reactie van Jessica zhang, Marcom Director op 19 feb 2020
Dear Valued Guest, Thank you so much for choosing to stay and see the Fairmont Peace Hotel. I was delighted to read that you got to experience one of our suites as well as hear our famous Old Jazz Band once again. They are so unique and hence why they have become such an attraction! We look forward to seeing you again when you next visit Shanghai. Sincerely,

10/10 – Uitstekend

Ashwani

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything is great
3 nachten verbleven in december 2019
Reactie van Jessica Zhang, Marcom Director op 7 jan 2020
Dear Ashwani, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. Thank you for taking the time to share your wonderful comments and we certainly look forward to welcoming you back.

10/10 – Uitstekend

KEIICHI

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2019
Reactie van Hotel Manager to Fairmont Peace Hotel op 14 jan 2020
Dear KEIICHI, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 – Uitstekend

tin wing

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The One and Only.
So magnificent as ever. The only hotel that can transfer one back in time to the swanky good old days of prewar Shanghai. Impeccable services, beautifully appointed rooms and courteous personnels were what make a memorable stay. Big applause to Peace Hotel Shanghai !!
4 nachten verbleven in december 2019
Reactie van Hotel Manager to Fairmont Peace Hotel op 14 jan 2020
Dear tin wing, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 – Uitstekend

naomi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
外灘のラグジュアリーなホテル
スタッフの方々がとても笑顔で親切にしていただきました。 お部屋も、綺麗にお掃除されて、気持ちよかったです。
2 nachten verbleven in december 2019
Reactie van Jessica zhang, Marcom Director op 19 feb 2020
Dear Valued Guest, Thank you very much for taking your time to share your excellent comments on your recent experience. I am delighted to read that our room and excellent service made it so memorable. I sincerely hope we will have another occasion to welcome you back to the Fairmont Peace Hotel when you next visit Shanghai. Kindest regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
非常典雅,非常有海派文化的气质!尤其喜欢爵士乐酒吧和下午茶。地理位置也非常便利,离南京路步行街很近。
3 nachten verbleven in december 2019
Reactie van Jessica zhang, Marcom Director op 19 feb 2020
感谢您选择由费尔蒙管理的上海和平饭店。和平饭店位于繁华的外滩和南京路的交界处,优越的地理位置是您领略上海风情的绝佳选择。 非常高兴能为您带来美好的回忆,希望和平饭店能成为您出行的首选,真诚期待您再次下榻。

8/10 – Goed

M.I

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
外の空調がうるさかった
1 nacht verbleven in december 2019
Reactie van Jessica zhang, Marcom Director op 19 feb 2020
Dear Valued Guest, thank you for taking the time to share your feedback. I am sorry to read that your stay did not match your expectations. I wish to sincerely apologize and the Guest Experience Department will take your comments on board and action them with the team to ensure that we provide perfect experience. We do hope you visit us again, thanks!

10/10 – Uitstekend

Vincent, Hong Kong

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is very stylish and represents the old-fashion Shanghai perfectly. Living in this hotel is like a romantic odyssey back into the time. Location-wise it’s right on conjunction of the Bond and the shopping district of Shanghai, which makes it a top choice for leisure in the city.
4 nachten verbleven in december 2019
Reactie van Hotel Manager to Fairmont Peace Hotel op 14 jan 2020
Dear Vincent, Thank you very much for taking the time to share your feedback on your recent stay with us. I am delighted to read that our location, your room helped make your stay so enjoyable and memorable. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 – Uitstekend

Chuen Sing

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2019
Reactie van Jessica zhang, Marcom Director op 19 feb 2020
Dear Valued Guest, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. Thank you for taking the time to share your wonderful comments and we certainly look forward to welcoming you back.

8/10 – Goed

Geverifieerde reiziger

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
宿泊日シャワー室を利用しようとすると、髪の毛がシャワー室の壁に集まって張り付いていました。多分掃除をして、処理のし忘れかなと思います。また、
1 nacht verbleven in december 2019
Reactie van Jessica zhang, Marcom Director op 13 jan 2020
Dear Valued Guest, thank you for taking the time to share your feedback. I am sorry to read that your stay did not match your expectations. We really thank for your advice and we are insisting high service standard and trying to make guests feel at home. The Engineering and Housekeeping department will improve the service accordingly. We would very much appreciate if you would allow us to reach out to you by providing your contact details to us so we can learn from this. We do hope you visit us again, thanks!