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Beoordelingen van Holiday Inn Shanghai Hongqiao West, an IHG Hotel

4 out of 5
Holiday Inn Shanghai Hongqiao West, an IHG Hotel
2000 Hu Qing Ping Highway, Qingpu District, Shanghai, Shanghai

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 31 van 92 beoordelingen" "
Gastenscore: 8 - Goed. 48 van 92 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 92 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 92 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 92 beoordelingen" "

8,8/10

Netheid

8,2/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Peter-Arjen, Zwartsluis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Modern 'Western' style hotel. Breakfast, diner and rooms okay. A/C was not properly working. Along busy street but rooms as comfortable.

8/10 – Goed

pierre

Positief: Netheid, personeel en service
.
2 nachten verbleven in mei 2024

8/10 – Goed

Hanyong

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

DEOKHYEON

2 nachten verbleven in december 2023

8/10 – Goed

bohan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Wei-Lung, Elk Grove

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Emma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
People working there gave us excellent attention.
1 nacht verbleven in augustus 2022
Reactie van Peter op 11 aug 2022
Dear Guest: Thank you for taking the time to share with us your review of your recent stay at holiday Inn Shanghai Hongqiao West . Feedback like yours is invaluable to us in making us better. Thank you for your recognition and welcome you to visit us again in the near future. Thank you! ---GM

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
NICE HOTEL, GOOD FACILITIES
1 nacht verbleven in november 2020

10/10 – Uitstekend

Lemar

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
酒店环境优美，服务专业，距离虹桥机场和火车站都比较近，方便商务出行，办理入住速度很快，房间很大床很舒
1 nacht verbleven in november 2020

8/10 – Goed

Ｋ, Japan

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
１階のフロアーは、朝食会場も含め暖房されていなかった。事情はあると思うが、朝食会場だけでも暖かくしてあればよいと感じた。 また初日に室内スリッパがなかったが、2日目には補充されていた。 両替ができると良かった。
2 nachten verbleven in januari 2020

10/10 – Uitstekend

Ho Hsien

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
很多吃的
旁邊有全家便利店，走到對面再往前走一段，有很多餐廳，再往前走還有購物中心 往酒店後面走一段也有很多小餐廳
1 nacht verbleven in december 2019

10/10 – Uitstekend

HUNG-I

1 nacht verbleven in december 2019

10/10 – Uitstekend

Yi

1 nacht verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
room is very comfortable, big and clean. Service was also good and staff was helpful. Breakfast was also great and there was a seperate area for IHG members. Only thing about the hotel is that it is far from any shopping malls and no subway nearby. Have to take cab everywhere. Nearest food place is 15minutes walk away nearer to Holiday Day Inn express hotel.
5 nachten verbleven in mei 2019

8/10 – Goed

samy, NYC

Positief: Netheid, personeel en service en comfort kamer
Too far from NECC
I was attending a trade show at the NECC and there was a free shuttle service in the morning but not in the evening. Plus found out better hotels at walking distance to NECC at same price so will not stay again
3 nachten verbleven in maart 2019

6/10 – Redelijk

Aseem, New Delhi

Positief: Netheid, comfort kamer
Negatief: Personeel en service
The staff has very little communication skill . Language was the biggest problem . Amex cars does not work in this property . It’s in the middle of no where . Will never go back to this property .
1 nacht verbleven in december 2018
Reactie van Mya Zhu op 27 dec 2018
Dear guest, I'm sorry that I can't make you feel comfortable. We are very sorry to see that there are communication and language problems in our front desk, and we deeply apologize for that. After receiving your feedback, we have communicated with relevant departments immediately and taken effective improvement measures and training. Thank you again for your suggestion, we sincerely look forward to your next visit!

8/10 – Goed

Eyvonne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2018
Reactie van Mya Zhu op 27 dec 2018
Dear guest, we are very glad that you have chosen Holiday Inn Shanghai Hongqiao West as your first choice for travel. Your satisfaction is our greatest affirmation, we will provide you with more perfect service and efforts. Looking forward to your coming again!

6/10 – Redelijk

Sahilys, DR

Zakenreiziger, Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
Stayed at these hotel because I was attending an expo at the NECC, which is very close and convenient. But, if you are interested in downtown and central Shanghai this is not for you.
8 nachten verbleven in november 2018
Reactie van Mya Zhu op 20 nov 2018
Dear guest, thank you for sharing your experience to us. The hotel attaches great importance to the guests' experience of staying in the hotel. If you want to go downtown, our hotel location is quite convenient. You can take Line 2 about half an hour away (there is shuttle bus to East Xujing subway station), it is very convenient. Thank you again for your support to Holiday Inn Shanghai Hongqiao West, sincerely looking forward to your arrival again.

4/10 – Matig

Mohamed

Negatief: Personeel en service
2 nachten verbleven in november 2018

10/10 – Uitstekend

Sehyun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
출장시 추천 합니다.
깨끗한 건물, 깨끗한 숙소. 공항(홍차우)에서 적당한 거리. 좋았습니다.
5 nachten verbleven in juli 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juli 2018

4/10 – Matig

FERNANDO J

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
Overall Bad Experience !
My welcome and checking was disastrous. The Reception desk staff do not speak english well and reception manager was rude to me and even raised his voice. The worse welcome I have ever had ! Room Service was ok but each time I needed to speak to 3-4 people before placing an order. The Concierges ( I met 2) were great ! at breakfast it is difficult to order simple things like scrambled eggs as the cooks do not understand english. My stay was a bit stressful due to the language barrier and bad service on the 1st day at check in. When I called the reception desk on my last day to order breakfast in my room, for about 35minutes , the reception staff kept on hanging up the phone in my ear as they did not understand me. The Duty Manager on the day of my check out was helpful and gave us free breakfast. The room temperature in our room was 26degrees one day. We were sweating. I asked for someone to check it but was told to open my windows and was sent a fan ! If you do not speak Chinese, I do not recommend this hotel !

8/10 – Goed

JackNgee

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel but not easily accessible by public transport. Internet speed was miserable.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Good service, clean and tidy.
1 nacht verbleven in maart 2018

6/10 – Redelijk

CHIN SIAN

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Clean and comfortable hotel
Clean and comfortable hotel, though the location is not in midst of shopping amenities. Nice indoor heated swimming pool and the gym is well equipped too. It’s worth mention that the Chinese restaurant on level 2 serves nice Cantonese dishes.
1 nacht verbleven in februari 2018

10/10 – Uitstekend

NA HYUN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
정말 저렴하고 수영장 물 따뜻해서 아이들과 함께 하기 좋아요.
호텔자체로는 저렴하게 잘 지냈어요.수영장은 작은편인데 물이 따뜻해서 아이들과 이용 편해요. 식당음식도 괜찮았습니다. 전 개인적으로 만족했어요. 아이들 추가비용 없었어요. 하지만 식당이 오픈되어 있다보니 추워요. 외투를 입고 밥을 먹었어요.주변은 관광지가 없어 버스 타고 치바오가서 볼링 치고 오후엔 다시 호텔와서 수영하고 왔어요. 직원들이 친절했지만 영어는 능숙한 편이 아니예요.하지만 서비스는 괜찮아요.. 영어 잘한다고 좋은 호텔아니고, 서비스 좋은거 아니쟎아요.. 전 만족했습니다.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
적당한 가격에 만족스러운 호텔
전반적으로 관리상태가 잘되어있었음
2 nachten verbleven in januari 2018

8/10 – Goed

Christopher, spain

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel in a busy part of Shanghai
Went to see the most popular sights of Shanghai, very impressive. They clearly need to do something about the pollution which seems to cover at least a 50 mile radius of Shanghai
2 nachten verbleven in december 2017

10/10 – Uitstekend

Christopher, spain

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good
No problems, very good & friendly hotel........................
2 nachten verbleven in december 2017

8/10 – Goed

Shinkon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
깨끗
깨끗하고 좋았음
1 nacht verbleven in november 2017

8/10 – Goed

KANGWOO

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
상하이 홍차오 출장
NECC로 택시로 약 5분거리에 있으며, 객실이 깨끗하고 조용합니다. 다만 주변에 편의시설이 없어 불편합니다.
5 nachten verbleven in juli 2017

8/10 – Goed

Markus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel
Not much around, close to exhibition center & airport
1 nacht verbleven in oktober 2017

8/10 – Goed

yua

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2017

10/10 – Uitstekend

SHINOBU

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
thank you
very good
1 nacht verbleven in september 2017

6/10 – Redelijk

TAKESHI

Positief: Comfort kamer
使いやすいホテルです。
今後の問題点として、 展示会開催中は、室料が上がることと、部屋が取れなくなってきた。

8/10 – Goed

Stefano

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good for visiting the NECC Shanghai fair centre
good fitness area, including swimming pool professional staff, only bothering is the breakfast doorkeeping team as they chased in a non-well mannered way the customers for signing a breakfast check breakfast expensive, if you just need a EU-style meal

8/10 – Goed

Kelly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Business trip for Shanghai
the hotel is very nice, bed also very comfy, but room service (food) is horrible, I ordered some noodles and soup, and both were extremely salty, not China salty, but they drop a can of salt kind of salty. service are good, location is ok. close to exhibition center.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

TAO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
安靜舒適
再次入住, 仍然感覺舒服, 只是離市區較遠了一些...

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Overall the hotel was fine, but pest problem
We were there for a trade show and I was allocated on the 9th floor and some of my colleagues were on the 7th floor, one of my colleagues change room immediately after stepped into the room as he saw a mice in the room which have happened to another colleague of mine as well who stayed on the same floor. All of them then changed room to another floor but just couldn't believe it happened in a four star Holiday Inn. They should have a better pest control ??? Besides that it was a reasonable stay with helpful staff and services.

8/10 – Goed

Ng

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Richard, Australia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value if you need to be in this part of town
It's out in the suburbs - beyond the metro - so probably only a place to stay if you need to be in this neighbourhood (I did). Fairly new, and good quality for the price. Although my booking through Expedia didn't entitle me to IHG Club privileges, at check-in the staff upgraded me anyway. The room was above normal Holiday Inn standards. The next day, there was fruit selection in my room, which apparently is for Platinum members - I am nowhere near Platinum, so this was another added bonus.

6/10 – Redelijk

Geverifieerde reiziger

10/10 – Uitstekend

TAO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
很好的體驗
入住較晚, 被升級到行政套房, 又送了水果來, 感覺很好。房間非常寬敞, 很舒服又安靜, 只是浴室常有水管發出的異味。由於晚上10點才到, 想叫個送餐 (炒面), 可惜已沒有面了, 打算去酒店旁邊的全家便利店, 卻又在晚上9:30關門了, 這是令人失望的! 其他的如位置, 交通都很方便。下次到上海, 應該會再來這家酒店的。

8/10 – Goed

Di San Asina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
only stay for 1 night, not much to tell
only here for 1 night for business purpose. Restaurant is not ideal, order afternoon tea from menu, not available. Order set lunch, no choice, and took very long to prepare!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

YANG HOON

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
편리하고 깨끗, 다만 길 건너 또다른 홀리데이 인이 있어 찾기 헷갈림
깨끗하고 무난합니다. 공항에서 가깝구요. 다만 길건너 홀리데이인이 하나 또 있어서 헷갈리 수 있습니다.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer