尊敬する貴賓、こんにちは。 私たちのホテルへの肯定と満足に感謝します。 ホテルには24時間365日当直者がいます。私たちは最初の時間に問題を解決します。私たちはいつもお客さんがチェックインしている間の気持ちに注目して、お客さん一人一人が家に帰ってきたような暖かさを感じられるように努力しています。残念ながら五点評価ではありませんよ。でも、評価に感謝しています。あなたの励ましがあればもっと上手にできますよ。 私たちはずっとあなたを待っていますよ会いません今度はきっと五点覚えていますよ

Distinguished Guests: Hello! Thank you for your five-point evaluation, we will continue to work with your encouragement and support, I believe we will do better! Thanks for the support! Bon Voyage!

Dear customers, hello! Thank you very much for your support to our hotel. We always believe that a good reputation must be recommended from the most sincere satisfaction of our guests, and we are also honored to provide you with the best service. You are very welcome to choose our hotel again for business or travel! Sincerely look forward to your coming again!

Distinguished guests: Hello! You are welcome to leave feedback and suggestions on the hotel, and we will accept and correct them with an open mind. Our aim is to provide every guest with consistent high-quality service to meet your expectations. I believe that with your support, we will continue to improve the quality of service. I hope I can provide you with better service when I have the opportunity. I apologize again, and I hope you will have a pleasant trip!

Distinguished Guests: Hello! Thank you for your five-point evaluation, we will continue to work with your encouragement and support, I believe we will do better! Thanks for the support! Bon Voyage!

Distinguished Guests, Hello! Thank you very much for your affirmation and satisfaction of our hotel. The hotel is manned 24 hours a day, we will be the first time to help you solve the problem, the hotel provides free airport and Disney shuttle bus. The hotel entrance and nearby can take 615,991, Pudong No. 24 bus to the nearest subway station, shopping center and city center. You can also ask the front desk to book a taxi for you, which is about 15 minutes from the airport. We have been paying close attention to the guests' feelings during their stay, trying to make every guest feel the homecoming. Unfortunately, it is not a five-point favorable comment. But thank you for your comments, we will do better with your encouragement. We'll be waiting for you. See you there. Be sure to score five points next time

Dear distinguished guests, hello! We are also very sorry to see your comments. We have been actively rectifying your feedback, and we have also trained and punished the relevant departments. Because your information is confidential, we can't contact you. I hope you can contact us and give us an opportunity to explain and apologize. We will continue to work hard and make continuous progress with your support and help! I'm very sorry that I didn't bring you a wonderful experience. Sincerely welcome you to stay again. Sincerely look forward to your coming again, thank you!

Dear guests, hello, thank you for your recognition. Every need of our guests is the direction we sincerely strive for. We must work harder to build a five-star standard and look forward to the next trip. We can create more perfect services for you.

Hello! We are very sorry to see your comments, and we will continue to work hard to improve our service and quality! I'm very sorry that I didn't bring you a wonderful accommodation experience. Sincerely welcome you to stay again. Sincerely look forward to your coming again, thank you!

尊敬的宾客：感谢您入住酒店并分享, 同时也真诚感谢您对我们的喜爱和认可,期待您的再次光临，我们将竭诚为您服务, 酒店门口及附近可乘坐615，991，浦东24路等公交车前往最近地铁站，购物中心及市中心等。也可让前台帮您定出租车，且提供免费浦东机场，地铁2号线海天三路站及迪士尼乐园接送班车。很可惜不是五分好评哦～但还是很感谢您的点评，有您的鼓励我们会做的更好呢。我们会一直等您哦～不见不散～下次一定记得五分哦～

Dear Leo, thank you so much for your review! We hope you had a great time here and look forward to welcoming you again!:-)

Dear guest, we are so glad that you have enjoyed your stay at our hotel. We look forward to welcoming you again :-)

Dear guest, thank you so much for your review. We hope that you had a pleasant stay at our hotel. Looking forward to welcoming you again in the futurr:-) Best

Dear guest, thank you so much for your review, It was such a pleasure to have you staying at our hotel. We look forward to welcoming you again in the future :-)

Dear guest, thank you so much for your review. It was such a pleasure to have you staying at our hotel. We look forward to welcoming you again in the future:-)

Dear guest, thank you for your review. We make every endeavour to provide the best experience to every guest. Looking forward to welcoming you again in the future :-)

Hey Kristen, thanks so much for your stay and your review. We are really sorry about the difficulties in commuincating with our front desk and getting your journey to Disneyland arranged. We have now started providing English service. We make sure that every guest will have a decent and hassle-free stay at our hotel. Once again, we apologies for the inconvenience caused.

Dear guest, thanks for much for your review. I have forwarded your feedback to our catering team. We always aim to bring our guests the best experience in staying at our hotel.

Dear guest, many thanks for your review.We are really sorry about the problem. This is definitely not what we want our guests to experience. I have forwarded your feedback to our maintainence team. We look forward to serving you again in the future.

Dear guest, thanks for your review. We look forward to serving you again soon.

Dear guest, thanks so much for your review. We are really sorry for the issues. I have forwarded your feedback to our housekeeping and maintainence team. We aim to get them fixed as sooon as possible. There is lift in our main buiding but not in the annex building. We are really sorry that you didn't get help from our staff members in taking your luggages to your room. We will make sure this will never happen again.

Dear guest, we are really sorry for the issue happened during your stay. We aim to get this fixed as soon as possible and make sure that our guests have a decent stay at our hotel.