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Beoordelingen van Renaissance Shanghai Zhongshan Park

4.5 out of 5
Renaissance Shanghai Zhongshan Park
No. 1018 Changning Road, Changning District, Shanghai, Shanghai

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 291 van 627 beoordelingen" "
Gastenscore: 8 - Goed. 235 van 627 beoordelingen" "
Gastenscore: 6 - Redelijk. 61 van 627 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 627 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 627 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Andries

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Jessica op 21 jul 2023
Dear Guest,Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again.Best Regards,

8/10 – Goed

Marlon, Wormerveer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima Hotel uitstekende locatie
Prima Hotel erg gunstig gelegen naast een Mall en metro net ideaal om Shanghai the ontdekken

8/10 – Goed

hsin

4 nachten verbleven in april 2024
Reactie van Winnie op 6 mei 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

8/10 – Goed

Helen

10 nachten verbleven in april 2024
Reactie van Winnie op 29 apr 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

8/10 – Goed

YEN-LING

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Winnie op 28 apr 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 – Uitstekend

Aris

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Highly recommended
5 nachten verbleven in april 2024
Reactie van Winnie op 23 apr 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

6/10 – Redelijk

ATSUKO

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
雨の日の夜遅くにチェックインしたためか、窓から水滴が侵入、ハウスキーパーがゴミ箱とタオルを置いていた。お陰で部屋にゴミ箱がなくなり、水滴の音で眠れなかった。
1 nacht verbleven in april 2024
Reactie van Winnie op 15 apr 2024
Dear Guest, First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

2/10 – Ontzettend slecht

Sui Ching Micky

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
與3位朋友一同趁復活節到上海旅遊，入住後，發覺房間超級多塵，加床的被褥等等，朋友說有蝨咬，浴室熱水難調節，一下熱死，一下冷死，這都其次，主要是房間超熱，無法調控冷氣，問了前台，說有冷氣的，不過只是給鮮風，無言了，還說叫我們一係自行開窗，哈，第一次聽到有酒店說叫住客這樣做的。問有沒風扇，又說沒有，已經給完各住客了，只能說可以換房，不過換的房間只是鮮風會大一點，唉，救命，上海有一天高達30度，人到癲，最後，去了投訴，才給了一部冷風機……日後一定blacklist此酒店。在此告訴大家，要認真考慮考慮。
3 nachten verbleven in maart 2024
Reactie van Winnie op 2 apr 2024
尊敬的賓客，您好！ 非常感謝您入住上海龍之夢萬麗飯店，並願意對本次入住進行迴響。 對於服務中的不足及由此引起的不便，我們感到非常抱歉，在此向您致以誠摯的歉意。 我們已向相關部門進行了迴響，同時竭力提高服務水平。 再次向您致歉，望您再給我們一次改正進步的機會。 真誠期待閣下的再次光臨！

8/10 – Goed

MASAKAZU

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
地下鉄2号線中山公園駅に直結しており、とても便利でした。また隣接するモールはレストランがたくさんあり、これまた非常に役立ちました。
2 nachten verbleven in maart 2024
Reactie van Winnie op 1 apr 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

8/10 – Goed

HSING-YI

Zakenreiziger
Positief: Netheid, personeel en service
The location is great and easy to commute by public transportation. Lots of dining options. The hotel is a bit dated, and the chair in my room is clearly worn off on the edge of the seat. The design of the shower floor keeps the shower water on the floor and always leaves a pond there. Hotel staff and service are nice.
Reactie van Winnie op 29 mrt 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

2/10 – Ontzettend slecht

Marcus Alexander

2 nachten verbleven in maart 2024
Reactie van Winnie op 7 apr 2024
Dear Guest, First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

10/10 – Uitstekend

HAJIME

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient transportation is the best
6 nachten verbleven in februari 2024
Reactie van Winnie op 8 mrt 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

6/10 – Redelijk

Yuka

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
地下鉄からモールを通り抜けホテルに行ける！ 便利でした。しかし、予約の通りに手配されていなかったため不満が残った。
3 nachten verbleven in februari 2024
Reactie van Winnie op 1 mrt 2024
Dear Guest, First and foremost thank you for taking your time to share your experience on Expedia. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

10/10 – Uitstekend

Liang

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van Winnie op 4 feb 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

8/10 – Goed

Chiu Woon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Winnie op 29 jan 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

4/10 – Matig

CHIU FAI MICKY

1 nacht verbleven in januari 2024
Reactie van Winnie op 25 mrt 2024
Dear Guest, First and foremost thank you for taking your time to share your experience on Expedia. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

8/10 – Goed

maria luiza

Zakenreiziger
Positief: Netheid, personeel en service
Hotel com boa localização, área do café precisa de uma atenção na estrutura. Atendimento excelente
1 nacht verbleven in januari 2024
Reactie van Winnie op 23 jan 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 – Uitstekend

Lumin, Canton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Winnie op 11 jan 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

2/10 – Ontzettend slecht

Takeshi

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2023
Reactie van Winnie op 20 dec 2023
Dear Guest, First and foremost thank you for taking your time to share your experience on Expedia. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

4/10 – Matig

Jonas

Zakenreiziger
Positief: Netheid, comfort kamer
5 nachten verbleven in december 2023
Reactie van Winnie op 20 dec 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

4/10 – Matig

Ellie

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in oktober 2023
Reactie van Winnie op 20 dec 2023
Dear Guest, First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you and we will bring attention of our team to your comments to ensure that changes are done accordingly. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

6/10 – Redelijk

Hamazaki

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
3 nachten verbleven in november 2023
Reactie van Winnie op 20 dec 2023
Dear Guest, First and foremost thank you for taking your time to share your experience on Expedia. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

10/10 – Uitstekend

Boon Heng

4 nachten verbleven in november 2023
Reactie van Winnie op 5 dec 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 – Uitstekend

Katharina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tolle und zentrale Unterkunft an der Line 2! Man kann direkt von beiden Flughäfen dorthin gelangen. Wir waren zweimal innerhalb einer Woche in dieser Unterkunft und beide Zimmer waren top.
2 nachten verbleven in november 2023
Reactie van Winnie op 20 nov 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 – Uitstekend

Katharina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tolle und zentrale Unterkunft an der Line 2! Man kann direkt von beiden Flughäfen dorthin gelangen. Wir waren zweimal innerhalb einer Woche in dieser Unterkunft und beide Zimmer waren top.
1 nacht verbleven in november 2023
Reactie van Winnie op 20 nov 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

8/10 – Goed

Celeste Yuhong

5 nachten verbleven in november 2023
Reactie van Winnie op 20 dec 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

8/10 – Goed

Bruno

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gute Location
Leider habe ich kein Zimmer bekommen mit Badewanne, das setup gleich neben den Liften ist verschieden zu den anderen Räumen. Weiter wollten sie mein Bonvoy Mitgliednummer nicht notieren, weil ich über Hotel.com gebucht habe, das war vor der Pandemie immer möglich. Ansonsten waren die Zimmer sehr sauber und auch das Frühstück Buffet ist sehr reichhaltig und gross, man findet für jeden Geschmack etwas passendes . Sehr gute Locatio0n, weil die Zhongshan Park Subway Station im gleichen Gebäude ist.
3 nachten verbleven in november 2023
Reactie van Winnie op 20 nov 2023
Thank you for staying at the Renaissance Shanghai Zhongshan Park Hotel! The issues and experiences mentioned in your feedback must have caused you trouble. We deeply understand and express our sincere apologies for not creating satisfactory services and experiences for you! I have conveyed your feedback to the service team and in a timely manner, and relevant improvement plans will be implemented immediately to ensure comfortable and convenient services are provided during your next stay.Best Regards,

2/10 – Ontzettend slecht

YINGLI

1 nacht verbleven in november 2023
Reactie van Winnie op 1 dec 2023
Dear Guest, First and foremost thank you for taking your time to share your experience on Expedia. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

6/10 – Redelijk

mingtzu

Zakenreiziger
Positief: Netheid
Can't adjust air conditions temperature ! When outside temperature almost 90 degrees! Very hot and call technician answered yhat is normal because its end of October ! Also in the room no refrigerator not as advertised !
2 nachten verbleven in november 2023
Reactie van Winnie op 6 nov 2023
Dear Guest, First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence. Our room refrigerator is currently being updated. We did our sincere apologies for the inconvenience caused to you and we will bring attention of our team to your comments to ensure that changes are done accordingly. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

6/10 – Redelijk

Wing Tak

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
洗澡用的水龍頭熱水溫度完全不受控制，一時過熱一次過冷，連續幾天情況都是一樣
3 nachten verbleven in oktober 2023
Reactie van Winnie op 31 okt 2023
Dear Guest, First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you and we will bring attention of our team to your comments to ensure that changes are done accordingly. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

8/10 – Goed

Hideo

3 nachten verbleven in oktober 2023
Reactie van Winnie op 20 nov 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

8/10 – Goed

MING HSEANG

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
有誠意解決問題
很好，寬敞明亮的房間
2 nachten verbleven in oktober 2023
Reactie van Winnie op 31 okt 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

8/10 – Goed

Kenneth

Zakenreiziger
Positief: Comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Not bad, but could use a refresh
The hotel is getting worn. The neighborhood is good. But the staff was so so.
3 nachten verbleven in oktober 2023
Reactie van Winnie op 31 okt 2023
Dear Guest, First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you and we will bring attention of our team to your comments to ensure that changes are done accordingly. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The worst experiences I had so far. Took for more than 1 hour to check in since only 1 counter is opened . All my colleagues has experiences the same thing for those who arrived earlier or later than I am which means this is the normal practice for this hotel . A lot of the room is smelly , air con not working , and the worst of all no fridge in the room but did not even mention it when we check in !!! Everything just bad !!
3 nachten verbleven in oktober 2023
Reactie van Winnie op 25 okt 2023
Dear Guest, First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you and we will bring attention of our team to your comments to ensure that changes are done accordingly. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

2/10 – Ontzettend slecht

Jacob och

4 nachten verbleven in oktober 2023
Reactie van Winnie op 20 okt 2023
Dear Guest,First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence.We did our sincere apologies for the inconvenience caused to you and we will bring attention of our team to your comments to ensure that changes are done accordingly.Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have.Best Regards!

4/10 – Matig

MASAO

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Winnie op 20 okt 2023
Dear Guest,First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence.We did our sincere apologies for the inconvenience caused to you and we will bring attention of our team to your comments to ensure that changes are done accordingly.Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have.Best Regards!

4/10 – Matig

xiaozhen

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Bad service
5 nachten verbleven in oktober 2023
Reactie van Winnie op 17 okt 2023
Dear Guest,First and foremost thank you for taking your time to share your experience on Expedia. Your feedback is very important in our continuous search for service excellence.We did our sincere apologies for the inconvenience caused to you and we will bring attention of our team to your comments to ensure that changes are done accordingly.Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have.Best Regards!

6/10 – Redelijk

Masahito

Zakenreiziger
可もなく不可もなく
3 nachten verbleven in oktober 2023
Reactie van Winnie op 16 okt 2023
Dear Guest, First and foremost thank you for taking your time to share your experience on Expedia. Your feedback is very important in our continuous search for service excellence.Thank you for recommending our hotel and we look forward to welcoming you back soon!Best Regards!

10/10 – Uitstekend

ken

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a nice place, in the middle of the city, but out of the hustle and bustle of the streets.
2 nachten verbleven in oktober 2023
Reactie van Winnie op 12 okt 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 – Uitstekend

Qing

Positief: Personeel en service
3 nachten verbleven in september 2023
Reactie van Winnie op 7 okt 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 – Uitstekend

Jun Yi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall nice. But room has smoke smell despite being non smoking room. Seems to be the standard for china hotels
1 nacht verbleven in september 2023
Reactie van Winnie op 25 sep 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 – Uitstekend

MINMING, HIRATSUKA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good hotel
3 nachten verbleven in september 2023
Reactie van Winnie op 18 sep 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
ロケーション、ホテルの外観は良い。 チェックイン/チェックアウトは時間がかかるので、余裕を持って早めに。 部屋は綺麗だがシャワートイレでない シャワーの出がやや不足
1 nacht verbleven in september 2023
Reactie van Winnie op 18 sep 2023
Dear Guest, warmly greetings from Renaissance Shanghai Zhongshan Park Hotel and thanks for taking your time to share your feedback with us.Regarding to your comment about room facilities, we already delivered the message to our operation department, it is very important in our continuous search for service excellence. They will pay highly attention on it. Once again thank you for your valuable feedback and we would like to have another opportunity to host you at our hotel so you will have the truly Renaissance experience.

10/10 – Uitstekend

Chih Lin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Winnie op 18 sep 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 – Uitstekend

Chiali

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Winnie op 11 sep 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 – Uitstekend

MING HSEANG

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
我的上海首選酒店！
環境好，直接就在地鐵2號線樓上！出入口通購物中心，商場又直通酒店！本身地鐵2號線又連通左、右二個機場還有虹橋火車站！實在太方便了！對面的「定西路」餐廳很多，愚園路更是很美很值得一逛的老街，散步其中非常賞心悅目！非常推薦的酒店！
房間
浴室
房間內夜景
4 nachten verbleven in september 2023
Reactie van Winnie op 8 sep 2023
尊敬的宾客，感谢您入住上海龙之梦万丽酒店。酒店致力于为客人提供优质，地道的住客体验。我们十分荣幸地得知您获得了舒心的入住体验。我们酒店直接与轨道交通2、3、4号线中山公园站相连接，并且融合了办公大楼与一家大型复合式购物中心。如此便利的地理位置，让您在旅程中不断发现惊喜。期待您的下次入住！

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
very old hotel
1 nacht verbleven in september 2023
Reactie van Winnie op 6 sep 2023
Dear Guest,Warmly greetings from Renaissance Shanghai Zhongshan Park Hotel and thanks for taking your time to share your feedback with us.We already delivered the message to our operation department, it is very important in our continuous search for service excellence. They will pay highly attention on it. Once again thank you for your valuable feedback and we would like to have another opportunity to host you at our hotel so you will have the truly Renaissance experience.

6/10 – Redelijk

NORIYASU

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
冷蔵庫がないのは問題 又、ウオシュレットもなかった
5 nachten verbleven in augustus 2023
Reactie van Winnie op 6 sep 2023
Dear Guest, warmly greetings from Renaissance Shanghai Zhongshan Park Hotel and thanks for taking your time to share your feedback with us.Regarding to your comment about room facilities, we already delivered the message to our operation department, it is very important in our continuous search for service excellence. They will pay highly attention on it. Once again thank you for your valuable feedback and we would like to have another opportunity to host you at our hotel so you will have the truly Renaissance experience.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ショッピングモール直結でロケーションが良い。レセプションが25階にあり、少し面倒。
1 nacht verbleven in augustus 2023
Reactie van Winnie op 4 sep 2023
Dear Guest, thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

6/10 – Redelijk

lai

1 nacht verbleven in augustus 2023
Reactie van Jessica op 31 aug 2023
Dear Guest,Thank you for staying at the Renaissance Shanghai Zhongshan Park Hotel! The issues and experiences mentioned in your feedback must have caused you trouble. We deeply understand and express our sincere apologies for not creating satisfactory services and experiences for you! I have conveyed your feedback to the service team and in a timely manner, and relevant improvement plans will be implemented immediately to ensure comfortable and convenient services are provided during your next stay.Best Regards,